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    Five Guys

    3.3 (38 reviews)
    Open 11:00 am - 10:00 pm

    Order Five Guys Takeout or Delivery

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Good for groups
    Good for kids
    Dogs allowed

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    Jeremy J.

    We stopped in here after the football game in Pittsburgh on our way home. Got a burger fries and a Diet Coke it's a very bit pricey $19 and something for a burger and fry and a diet Pepsi so that was a little bit ridiculous. But besides that the food is phenomenal burger five all day fries before so wish the price wasn't as a as much but it was still good.

    Paul P.

    Love 5 Guys...the burgers are always a delicious mess piled high with all the fixins', and the fries are better than anywhere else. Made fresh as you order, there's simply nothing bad to be had. It's the go-to for a burger, hotdogs and fries!

    The grill.
    Angie C.

    I haven't been to a Five Guys in over a year -- first because I'm not eating much fast/processed food, but also because I've been working from home during the pandemic so I'm not around my usual downtown/PPG Place location very often. Today I had an appointment in the Bridgeville office complex that includes this location (as well as a pizza spot I visited last time and a First Watch), and I seized the opportunity to get some Five Guys. I ordered and paid via Google while I was at my appointment and it gave me an approximate pickup time. I arrived at that exact pickup time and needed to wait a few minutes, but no more than five. There were two parties eating inside the restaurant while I was there, very distanced from one another, and everyone behind the counter as well as non-eating customers were following mask protocols which was nice because, let's face it, we've all seen our share of that not happening these days. The restaurant also looked very clean. I ordered my usual veggie sandwich with cheese, a little cheeseburger and a little fry to split, for a total of $15. The little fry, their smallest size, is always spilling well over the top of the paper cup and really is big enough to split between two decently hungry people if you are both having a sandwich, in our household at least. The online ordering process was a breeze, and not only allows you to choose precisely the toppings you want to add or leave off, but whether you want the normal amount, light or extra. I absolutely love the veggie sandwich here, which is like a cheeseburger with all the fixings except no meat. And if you're going to splurge on fries, splurge on them here. They are crispy and absolutely delicious. I'd say the prices are just a little high for a burger joint but portions are generous and you never leave hungry.

    My sad, sad " all the way" toppings. Burger patty not pictured because I was reheating it at the time

    Wordy rant ahead, but I just need to say this because I've given this place so many chances and just continue to be disappointed. In fact, my 2 stars are probably generous, but that's more out of acknowledgement that food service is hard work. We moved nearby to this location 2 years ago and so have been here several times, almost always for order ahead/take out. Things are... very inconsistent at this location. Five Guys has raised their prices across the board at all locations, but (certainly at this location) servings have gotten skimpier, and quality and satisfaction has gone down. My husband and I always order little cheeseburgers "all the way" , which you can't click in the app anymore and have to select things individually or just reorder a previous order, but I digress. One thing that drives me crazy is how fast the food cools down. I live 5 minutes away exactly and I always have to reheat my food when I get home, or just eat a cold burger. Even when they have just put my bag together when I arrive . Timing is always an issue. A couple of years ago, you had to be sure to time your "I'm here!" button in the app so that they would start cooking your fries and you wouldn't have to wait 10 minutes for them to cook your fries while your burgers sat there getting cold. Now, I just have no idea. It's all out the window. Burger toppings used to be piled so high, you had to really strategize to take that first bite, and then onions and mushrooms would be flying out of both sides. Now, as you can see in the photo, the toppings are so skimpy, (except for the pickles for some reason) that you can barely even make out what's on there. Where's the lettuce? C'mon guys! BTW, I had put my burger patty into my air fryer to heat it up because it was stone cold when I got home, even though the bag was filled and handed to me within a minute of walking in the store. This was a visit a couple of days before Halloween. Fries are completely inconsistent in quality and portion size from one visit to another! On a previous visit here, I watched as one guy's single order was given an enormous scoop of fries into his bag, you know, the way they used to do it at Five Guys (he had a regular fries) and much to my surprise, I watched the same preparer put a really skimpy amount of "regular size" fries into my bag, which contained 2 burgers and 2 grilled cheese for my family. I felt like Oliver Twist asking if I could have more, please, because I ordered a regular fries and he tried to convince me that was normal. I had to say I saw him put exponentially more in the other guy's bag, etc. Geez. My most recent visit is going to be my last for quite a while. With the increased prices, it's cheaper to go to SO MANY other places. Hoping they figure out the balance here because I really used to enjoy this product.

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    9 months ago

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    4 years ago

    Great burgers...although you might wait a couple minutes it s worth it for fresh off the grille.

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    4 years ago

    Good quality Burger, a little pricey but consistent. The fries are good and their hotdogs are Kosher.

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    9 years ago

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    8 years ago

    A lot of the workers there did not look like they were high school dropouts so that made me very happy.

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    9 years ago

    Decent quick food for when you're on the go. The fries rock and the shakes are okay. A small step above fast food.

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    9 years ago

    Always a good burger - and amazing fries! A family fav for a quick meal. Super friendly staff too!

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    10 years ago

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    9 years ago

    Dear God there's 3 tables of people here and it's taken 20 minutes to get 2 burgers and 1 fry. I'll never come here again.

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