Honestly shocked by how friendly everyone was here. The staff seemed like they genuinely loved…read moretheir jobs, and that kind of positive energy is so rare, especially at a fast food spot. It made the whole experience so much more enjoyable. The food was solid and fresh, exactly what you want for the price. The service was quick and our order was accurate, which always matters more than people realize. We will definitely be back. Highly recommend!

Pals should serve Chedddar Rounds all day. They are the best thing Pals has and only serve till…read more1030am. I don't understand why they couldn't serve them all day same thing as cooking fries all day!!

Have heard about this local chain for three years and finally made it inside to try for myself…read more Place your order at the front like any fast food restaurant. Then find a table and wait for them to call out your name when your order is ready. They call out drinks first then food. Several tables and booths in the open dining area with ETSU logos and pictures on the walls to look at. Quick friendly service. I enjoyed a hot dog and milkshake. Can't wait to return to try their burgers and many shake flavors.

I was hungry for a hot dog and chose Cook Out. A decent chili slaw dog; not my best ever but it…read morecould have been worse. I got a tray and enjoyed two hot dogs, onion rings, and a drink. The onion rings were really hot and a good crisp so no complaints. Overall, no issues with the food. The atmosphere was good and the guy who waited on us was attentive and careful. I would come back.

The double steak burger is really good although it's hard to order a burger without cheese.. it…read moreautomatically rings up cheese burger on your receipt then it's a game of chance that you'll get what you wanted. Everyone doesn't like cheese on their burger an that part is frustrating. Why is it so hard to get a plain steak burger? It usually takes a second order to get it right Think they should change it in the register to add cheese or not Not automatically add it for you. The food is really good & I highly recommend but it's best to go inside to order to make sure it's to your liking . Service is always friendly & professional

Was there earlier on my way to the hospital and I stood at the register a good 5 minutes before my…read moreorder was placed and money exchanged. Waited another 15 minutes just to get my order the burger was no good the cheese curds soggy and soft heck even the drink was flat just a huge disappointment. if you can I would definitely recommend Kingsport tn location over this one it has never failed me but this location no avoid at all cost

Food was good although too many pickles, imo. I enjoyed my little chili dog and the sliders are…read morelike White Castle, so I knew I was in for a treat. Service was quick & friendly. Prices are high for what it is. The heat was definitely on tonight! Wish I'd worn shorts!

Very low quality food, long wait time. Seems like eating at a warehouse. Should have left before…read morewalking in.

The food was fresh and hot. You couldn't ask for a fresher piece of chicken. The employees are all…read moreon the younger side for the most part but they are well behaved and helpful. The store is always quiet, even when it's full with people I've noticed that people are respectful to others in here.

My daughter and I didn't care for the chicken tenders. Don't think we will go back. The chicken…read moretasted like poor quality cheap chicken.

Quality and quantity are going down. Staff is ok but hope they can revamp training. It used to be…read morepleasant but now it always feels like we are forcing them to work.

Food was cold and lacking in the classic quality and flavor you expect from Chipotle. Service was…read moreminimal and did not seem friendly. I can't recommend this location.

I order here way more often than I should! The food is really good and while I've been in a few…read moretimes, they deliver until 3 a.m., which is great for a night owl college student working late like myself. The delivery drivers are always incredibly nice and incredibly fast, and to top it off my order hasn't ever been wrong. Definitely love this place about as much as one can love a chain sandwich shop.

We had a death in the family and received a 12 pack of Jimmy Johns subs from a family friend. A…read moregreat presentation , but when we bit into them, only one slice of meat. All you taste is the bread. I had to go to Food City to buy more deli meat ,$5 and pilled it up. Much better. It cost almost $50, for mostly bread. I talked to coworkers and they all agreed, they said that is why they dont go to Jimmy Johns anymore. Sad as big as this chain is, they can't spend an extra few dollars to make it right.

No longer have chicken sandwich - they gave us ham sandwich and when we went back thru they said…read morethey didn't carry anymore - we specifically asked for chicken sandwich and the chick working When we ordered don't tell us and just ordered me a ham sandwich - which by the way - hardly and meat on it - sad that your business has gone so down hill - she didn't even offer a refund of my sandwich - trash can it went!!!!!

We are California Transplants!…read more The Burgers are phenomenal! Service is great but they get busy! No Ambiance since its drive up only!

I've recently placed a couple of larger orders at this location and have consistently been…read moreimpressed by their quality food and customer service. Their team members are very friendly and eager to please. While waiting a very few minutes for my order yesterday, one of the staff gave me a cup so I could have a free drink while waiting. I highly recommend Bojangles at this location!

The manager, Shalina was great, working the order area and overseeing the restaurant. Food was…read moredelicious, restaurant area was very clean, everyone nice and helpful! Shalina even recommended a combo when we ordered. Great employee and people person.