We had one cheese burger and one little burger, one regular order of fries to split, and two diet cokes. Everything tasted pretty good for a burger place. When we were ordering I didn't really look at the prices - I guess I was expecting something like everywhere else, well the bill was $26 bucks. I thought holy cow that is a lot for what little we ordered. I have had similar at other burger places for almost half that. I have paid over $100 at a good steak place, even $250 in Chicago. Its not just the money, its the fact that a couple burgers a one fry, two D-Cokes wasn't worth $26. There was hardly any people in there and it was after 5:00pm, not very busy for a dinner crowd. Also I went to get ketchup for the fries and both dispensers were empty, I let one person know and they filled it right away - since they were not busy. Overall I think they need to take a good look at the prices, almost $9.00 for a cheeseburger is not worth it. read more

Totally disgusted first time here and the place was infested w bugs. Spoke to the manager and was told nothing could be done. They kept falling on the table and my boyfriend almost ate one if I didn't see it read more

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Pitstop at this place. Ordered a burger with mushrooms, grilled onions, green peppers, jalapeno. I suppose the more "vegetables" you order the less of each you get. I think I received 2 mushrooms on mine and 2 pieces of jalapeno. (those babies had quite the bite!) It was a bit skimpy for my taste. The burger seemed to fall apart if you didn't wrap it correctly. The boyfriend settled for a double cheese- he never finishes one because either 1.)it was really good 2.)he was really hungry 3.)the meat patty was a bit smaller than others - not necessarily a good or bad thing, it just wasn't a "super sized burger". Between the two of us we shared a regular fry, and couldn't finish it. I thought they were really good - nice and crispy. Although the place seemed to have many people cooking and piling on the burgers and ordering, the cook time seemed slow relative to other burger places. Perhaps other sit-down burger joints already started cooking your patty before ordering? Who knows. It definitely felt like a "homestyle-homemade" burger and not a factory-laden concoction...except my burgers weren't this tasty. read more

Where to start, while atmosphere was good, but the food and the music were the problem. Food was too greasy and the music made me feel like I was back in a club. If y'all are known for your burgers I'm sure that's as a company not this location. Great staff that's how you got half a star... Good luck. read more

The issue that I had here happens often with restaurants who offer mobile ordering. The ordering is convenient but it seems like the establishments aren't training their staff to manage it. I placed a mobile order and told them I was there when I arrived. They handed me the beverages and I waited. I watched many people order at the counter and receive their food so finally I asked. The person behind the counter looked up and my order was sitting on a shelf and had been there the whole time. read more

Huge portions and great food. $12 for small burger, fries and pop is not much for the amount of food you get, but kind of pricey for 'fast food.' The windowsill was also dusty with dead bugs. read more

Five Guys - Burgers Near Me - Lakeland, Florida

Maybe they read this or something, I've been back to the same location twice last week ( I know, I know. I promise, I'll start eating better... tomorrow ) and the fries have been perfect. I'd still like some cheese options, but I'll add a star for getting the fries right. read more

Best burgers I've had in awhile but the fries are overhyped. Don't go here if you only have $5 because you won't walk out of there with anything. read more

A bit expensive but no line personally I hate their fries but from my understanding I'm in the minority read more

Five Guys - Burgers Near Me - Lakeland, Florida

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Loved it. The guy behind the counter took the time to explain each item. You get TONS of fries, so best to share. Would have given it 5 stars if I had actually gotten lettuce and tomato on my burger as I ordered it. Otherwise, really good. read more

Came in after a long flight right before closing and the guys didn't disappoint! Kyle T greeted us with a smile and everyone was really friendly. I love the convenience of this location, right off the interstate. The fries were perfect, the sandwiches were outstanding and perfectly prepared to order, and the service was great. Thank you guys for serving us even though it was late, you rock! read more

Extremely friendly staff! The food is always excellent. Sometimes the wait can feel a little long. However it depends on how busy they are. I appreciate that my food always taste fresh. The prices are still a bit high for the amount of food. If there is one change that would be great it would be lower prices. I wish there was some type of meal combo that would come with fries+drink. The parking is absolutely horrible. There was a particular time my friend and I had to skip having lunch here cause there were no parking spots. Parking is for sure a huge problem at this location. Overall a great five guys location with awesome food! read more

It's been at least a year since I stopped at a Five Guys. Today I visited the location in Winter Haven, FL. Store was clean as it just opened prior to my party of 4 to include 2 grandsons arrived. Store associates were pleasant. My shock came in the over the top price points that this chain believes their customers will pay for a fast food burger. First of all their is not a children's menu. So a junior burger (1 patty) is $5.99. Small fries is right at $3. & a small drink $2.69. Same with their hot dog $5.99. The hamburger on top of the menu comes in at $7.99. (2 small patties). Now if you are eating at a sit down restaurant serving angus or prime burger $9.99 to $13.99 is expected. Your plate comes with fries or a small salad-slaw and table service. Five Guys was on top of their game out of the gate. I see franchisees closing their doors in the near future as the competition in this space is fierce with frequent discounting via coupons and on line promotions. Steak n Shake gets it and puts out a good product at a realistic price point & has a nice kids menu. read more

Its always a pleasant experience coming here. There is usually not a huge line but the wait for the food to cook is about 10mins which is fine because the food is amazing. Customer service is always great and the place is pretty clean. read more

Went with my family who do eat meat I do not but thought it was ok to order a veggie option since they have a veggie option on the menu...basically it mocks non meat eaters it was simply a bun with lettuce and tomato no veggie burger just toppings and they charge as much for a burger....felt very disappointed and disrespected! I don't judge people that do eat meat and if you have the option on the menu for veggie burgers make it a real option otherwise I would of just ordered the fries and not been made to feel like a idiot....thanks for nothing! read more

Don't really write reviews, but mine and my boyfriend's experience was so lovely that I had to do so. Milkshake was on point, food was hot and yum. The service, though, was especially wonderful. The gentleman taking my order was friendly and helpful. There was this one chap with dark brown hair running all around that joint, cleaning tables and engaging in each customer coming in and out. Admirable hustle. Environment was so chill and pleasant, several employees sang happily to the radio. It wasn't even annoying, they were actually pretty good!! Definitely a safe stop if you are starved and traveling via highway. read more

Arrived near open. The staff here was super friendly. It's amazing what a pleasant smile and greeting does for customers. Restaurant was clean and the food was good. Nice lunch spot. read more

I normally eat at the Tampa location but, made a pit stop at the Lakeland location. Food was quite good, and the service was good, for "Fast Food". The food tasted "fresh" and the wife and kids agree. The prices are higher then I would like, but the food tastes much better then typical fast food joints. read more

If you have been to Five Guys then this location would be the typical Five Guys. Place appeared clean and the condiments table was clean and stocked. The parking at this location can be a real challenge and the restrooms are certainly less than desirable. The burgers are in my opinion ridiculously overpriced! I can go to some of the BEST burger places, sit down at a table and have a waitress/waiter take care of everything and maybe a beer Mojo Burgers Beer cost less and include fries, Chop Shop cost less includes fries and slaw... we don't have to stand in line and stand and wait for our order.. oh make sure to check before you walk away.... 2 burgers, 1 reg fry 1 sm shake all for $27 and change plus tip... just like in that restaurant with a server that takes your order, brings it to you, checks that everything is as it should be and comes back to clean up the table when you are done! WTH makes Five Guys think they are on par with actual nice dining out geezzz if I would have gotten a large fry it would have been over $30 plus tip! read more

To expensive, the fries were overdone and greasy the drink machine was out of Coke Cola I saw no manager and a few young kids that couldn't even follow directions from order slip to put together a hamburger as order. They lost my business. read more

My first time at this chain. I must say the food was good. Very fast, friendly service. The food was very expensive which was the only draw back. However I would eat her again. read more

Excellent Five Guys! Went with my family and I had little cheeseburger. Great size and perfect for kids as well as adults! Their fries are the absolute best ever and this location has two Coke beverage machines that are super cool, you are able to choose from literally 10 different types of coke products! The facilities are clean and the customer service is superb! read more

We stopped at the Five Guys on Socrum Loop in Lakeland. We ordered 2 "little" burgers, 1 "little" fry and 2 small drinks. This meal used to cost us under $17. Today it was $24. Unbelievable!!! The burgers were okay but the fries were soggy. The worst I've ever had. And not even that many either. And every table in the place was dirty. The floor was full of peanut shells. And the receipt said to go to www.fiveguys.com/survey, to let them know about our experience. But when I tried to go there, I got the message "whoops.....this page doesn't exist". Go figure! We're never going back there again. read more

Quite a bit of improvement here since last review. Our burgers were fairly good size and HOT, fresh off the grill, made up and delivered right away instead of sitting around to cool off. Fries were equally good, nice fresh flavor. Buns are still somewhat mangled. Not sure of the reason for that. And the place is still noisy, what with obnoxious music and lots of scraping of metal chairs by the clean-up staff. But we'll be back again soon for the improved burgers. read more

Amazingly friendly staff! So far they have the best hot dogs in town and pretty good burgers made fresh just the way you like it. And I love that they cook it all in front of you :) read more

This is the place to go for your decadent burger fix. The cajun fries should be outlawed; way too addicting! Healthy? No. Yummy? You bet your a*s. read more

Meh. Just good. Not spectacular. Reminded me of Burger King. For the price I prefer Square 1 or S&L. Good service and atmosphere though. read more

Just had my first visit to a five guys restaurant. Staff was really friendly and explained the different options, all about the Cajun styled fries and about the complimentary peanuts. A fun place to grab a burger. read more

Other than the terrible parking, its one of the best places in north lakeland to get an awesome burger! I love hiding in the little corner tables and devouring a delicious greasy burger. read more

Parking lot is ridiculous at 11:30 on a Sunday no parking only a dozen parking places if that many. Starbucks next store makes even worse!

Not bad don't care for the food much but the service was good and the people were good enough. Facilities were clean and if you enjoy five guys you'll like this food. Very greasy food. Not into that despite my husky frame lol read more

I love their burgers. I like that I can order online and I always get quick service. Never had a problem. Favorite burger place.

Gotta say they did an outstanding job. My wife picked up food from that location on Saturday. They messed up our order but Taylor was knowledgeable about the mistake and told us to comeback and that in our next visit will be able to get our order re made and even got some free milk shakes which they were awesome. Gotta say not a lot of places do that take care of their customers. Both days burgers were fresh highly recommended. read more

Loved it! There's one fairly close to the town I live in but it took me 6 stated to finally try it and I'm I ever glad I did. Burgericious!!!!! read more

They have awesome grease burgers, and the Cajun fries are on point! A little pricey for what it is.

Beat burger around! 1 order of fries will fill at least 2 people. The burgers and fries are extremely greasy, but what is wrong with over indulging every once in a while. Oh...I also love the free peanuts while you wait! read more

Virtually stumbled into this one after getting a coffee at S'bucks next door, damn Cheeseburger reminded me of the type that you can only seem to get at golf course 19th holes. Half pound of deliciousness, with whatever you wanted on it, 2 slices of All American cheese. Bloody good. Didn't try the fries, they always stick to your thighs. Excellent, upbeat staff as well. Yup, $7.99 a little pricey I guess, I estimate the ground beef to cost max $1.50, and the rest another .50 assuming bought in bulk. Perhaps a little aggressive pricing but by far, a better taste experience than In and Out. read more

My boyfriend and I stopped here on our way home from the airport and were tired and hungry. It was after 9:00 PM so we figured they would be getting ready to close and not be happy to have late customers but we were pleasantly surprised at how friendly all the staff were. We were greeted by the guy sweeping the floor as we walked in. Matthew was our cashier and he also greeted us with a big smile and welcomed us. Our food was made fresh and hot to order and was delicious. As we left we were acknowledged again and told thank you for coming. I don't normally post about regular service but we felt this bunch of guys deserved some acknowledgment for their fast and super friendly great service. read more

If you want the best burger or dog in town. Go here! Beware of the fries...they are way too awesome for 1 person; you have to share!

Only reason for not giving 5 of 5 is price. That being said, you will not leave hungry or hating the food or service. I have never received bad service or less that perfect food. Awesome place. The only reason it "seems" slow is because you are getting fresh food that wasn't left under a heat lamp. That's their big secret, FRESH! read more