Great burgers. Fast service. Not enough seating. So what, you get free peanuts? Cajun fries are nothing special. Absolutely no feeling of human/customer service presence. In and out is cheaper and better... read more

I enjoyed a double cheeseburger with no bun (wrapped in lettuce) and extra mushrooms. I still perfer In and Out for the food and price.

rude and fucking stupid ive been waiting for over an hour ans they gave my order away twice to thr wrong person i would understand if its dead but its not then had me wait an additional 20 to even put the ordwr. bsck in line you guys train ur ppl right or dont be fucking stupid read more

Wow. Major overload of food here. Even the regular fries is an amazingly huge size. Granted, they are fries that have seen potatoes very recently, which equals fresh. Too much salt though. And, as a guy, no way I can go in and order one of the "little" burgers; that's what the ladies at my table ordered. So, it's gotta be the double cheese, with bacon (of course), with everything. Only problem was, I couldn't seem to figure out their newfangled soda machine. I tried to get a cherry vanilla Coke, but it came out tasting like regular Coke. Oh well, maybe next time. read more

Visiting from the east, I was excitied to get my marathon over with so my cuz n I could introduce each other to our respective burger joints. Thankfully, I proclaim I AM NO TRADER. And the winner, yo 5 guys. In n out burger was cliche, cheaper, less clean, crowed, crappy fries. I declare 5 guys burger joint is the best. read more

This place keeps it pretty fresh. Free in house peanuts to hold you over until your order is ready. Pretty fast, pretty friendly, pretty tasty. It's all good. They got a couple of those touch screen soda fountains so you can wet your whistle. If you have never been you might want to stop in sometime. It's worth a try and who knows? It might become your new burger and fries joint. Enjoy read more

It only got a star for the Cajun Fries.. the burger was dry and tasteless. Would not have eaten the except for reviews of other people on yelp. Very disappointed with my meal, don't waste your time here. Try the CaveMan burger or Rehab Burger Therapy for delicious real hamburger. Seriously don't waste your time at Five Guys. read more

By far the best burger joint that I've found around town... Smashburger comes close, but not close enough since the prices of the two places are pretty much the same. read more

In-N-Out is OUT; Five Guys are IN! My husband and I ate there tonight for $10.49. Two "little" hamburgers, one fry (more than enough) and two free waters. Fries beat In-N-Out by a mile. And the "little" hamburgers are not little. And the topping are no extra charge. Loved the mushrooms. We will definitely be going back! read more

Better than In-n-Out and I LOVE In-n-Out! Yummy burger place! It's reasonably priced. They just got a Coke Free-Style soda machine, which is REALLY cool! The staff is very friendly - making small talk while you order and wait for your food. Definitely try this place out - you won't be dissappointed! read more

Heard all about Five Guys being the best burger place in Phoenix... NOT! Was very disappointed! First the cost! Give me a break! Just ordered a burger fries and drink for over 12 bucks? Forget it! Not impressed! In fact, I was at Fat Burger near Metro Center last month and was blown away! That burger was DELICIOUS and the fries rocked, these were gross! Some over cooked others raw! nope, once was enough for me! read more

This place rocks. Great burger with all the fixins. Extremely fresh ingredients. Fries are awesome (cajun style, I gair-aun-tee). I have had a lot of different fast food chain burgers but this tops them all. Fatburger is very good, Fuddruckers is good, but really people? Comparing this place to In-N-Out is just silly. Way better at 5 Guys and yes you pay more but its worth it. The soda machine a lot of people complain here about is awesome. They do one thing and they do it extremely well. I will return as much as possible barring a change in pants size. read more

The ownership of this place is fantastic. I came in tonight and unbeknownst to me at the time my bank thought there was fraud on my card and they blocked it so it kept declining. I didn't have cash on me and was about to leave but the awesome owner bought my dinner and told me not to worry about it. Great guy that runs this Five Guys. Next time I come in I'll have to tip the jar big. Really awesome experience. Thank you! read more

For $10.76, I got a "little bacon cheeseburger", fries, and a drink I refilled at least 4 times to make myself believe I got my money's worth today. The burger was good. It reminds me of what burgers taste like when I make them at home. The ingredients seemed to be fresh and not premade in a laboratory somewhere where babies are tortured. The burger was definitely tasty. I can't say it was worth $5 though. The fries were ok. They are thick and soft inside. I like my fries crispier. Honestly, they were very bland. I could see Chili's out the window and told everyone there I'd rather spend the same amount of money on a burger and fries there. At least someone would refill my drink for me, bring me my food, and I'd be in a booth where people can't bump my chair while picking up their food because they're too lazy to walk around the table to the side where there's enough space for them to get through. The decor consists of sacks of potatoes, plain tables, and white walls covered in raving reviews. They should think about decorating with something other than the reviews so it doesn't let down their customers' high expectations. read more

Lots of hype for a burger smashed into its foil wrapper and drowned in ketchup & mustard. Fries are soggy and flavorless. Staff was very nice, however. read more

I'm from DC and I've been enjoying Five Guys for about 8 years. I still think they are the best fast-food burgers in the business.

The best burgers in town at a fast food restaurant. Cajun fries are tasty too. They have the coolest soda dispenser at this location. Hey, I never knew they had Orange and Rasberry Diet Coke. read more

Always a fan of this joint. Call me lazy but grabbing a split hot dog with cheese in a couple minutes makes my life better. I guess things could be worse but I don't care! I love a single patty burger with fresh jalapeños and mushrooms and whatever else I add on from there. It's a chain but I'm cool with it. Another hot dog pleas! read more

Lots of negativity in these reviews but if they didn't have their act together when they first opened then they seem to have gotten their act together now. I still prefer In N Out's burgers, but this was a similar preparation (very fresh, made on the spot) and it's not 20 miles away from my house, so I know where I'll be going. Their fries are fresh and twice cooked, so they literally blow In N Out's limp, useless fries out of the water. Be advised: one small order if fries is more than enough for two people, and the standard burger is a double decker (ask for the "little" burger if you want what is usually considered "standard"). The atmosphere, such as it is, is a lot like In N Out, utilitarian and clean. They have cute little touches like free peanuts and they stack their bags of raw potatoes and jugs of peanut oil in the middle of the restaurant, I suppose to show you how fresh their fries are. The cajun fries are not cajun nor particularly tasty, but their regular fries are awesome city. I love that they don't skimp on the toppings and they kinda compress the burger as they wrap it in the foil. It comes out like a delicious, multi-colored hockey puck. As regards the price, I don't understand why people are going on about how expensive it is. Two burgers, two orders of fries and two bottled waters set us back fifteen bucks, and we couldn't eat it all. Seriously, haven't you complainers ever heard of Burger King? I hear you can get a Whopper Jr. for a dollar there! read more

5 guys is a fun place to go for a "I need a stack of meat!" fix. Whoever the 5 guys are, they take pride in an overfilled burger with toppings oozing out the sides! Thank you for the THICK cut tomato and grilled onions....mmmmm. Licked my fingers more than once after polishing off a double patty (I think I will pass on eating dinner now, thanks). The fries are thick cut and full salt (more finger licking). No, I am pretty sure there is not a healthy item on the menue...so this is a treat...but a welcome one. As far as the pricing goes...yep it is a bit pricey...but I can spend $6-7 on a "value" meal at a fast food joint...why not get some real meat and toppings for a few bucks more...Share the fries there is more than enough to go around :) read more

Yummy yum ! I ordered the little cheeseburger and cajun fries....It was really well done...I luved it and will go back soon...someday when the craving for burgers and fries strikes again !! read more

I'm not really much of a burger person, but these are so good! My son, who is the ultimate burger lover, rated these in his top 2! Very Friendly staff and clean! Also, they have the coolest pop machine ever and the music rocked! read more

The food and service is usually pretty good here.Same as all of the other Five Guys I have been to.

Only been at this location a few times but they are still one of the best. The staff is personable and the burgers are made fresh. Fries are completely awesome. Give it a try. read more

I went there and waited 25 minutes for my food. Around the 15 minute mark they called my number and some dumbass went up there and claimed my food and then talked to them for like 5 minutes and it looked like something needed to be fixed or something. And they took the bag back and then never called my number. I sat there for another 10 minutes. Watched dumbass get their food and leave and then they called the two numbers after me so I went up there and said where is my food. "Oh it's right here" I said how long had it been sitting there? "Two minutes". That was a lie. If you forget and mess up, don't lie. I like their food but will not visit this location again. read more

As far as a chain restaurant burger joint this is up there as one of the best. I agree with other reviews sometimes the fries are little soggy. I've been to Five Guys in three different states and their very consistent. The burgers are always great... read more

Burgers are bland. Whats the big deal? Fries are good. In-n-Out is much better!

I don't get the Hype! It's good but not great. The soda machine was my first time with one of those. I like it! The fries for me were the best part. The burgers are good just I cant tell you why they stand out to me. read more

Nicest employees!!! Awesome Service!! And amazing burgers! I totally recommend this location for anyone in the north valley. Check this location out. read more

Best Fast Food Burger in town!!! I go here with co-workers probably too often, but it is to good to pass up. At lunch time this place is hoppin. Check out the cool new Coke A Cola machines you can get raspberry Sprite!!!!. Ok back to the burgers, actually burgers and dogs.. I dont' eat the dogs but I have only heard good things. The burger comes with everything and I mean everything so look at the menu and only state omissions from the toppings offerings. The Mini burger will fill you just fine and a small order of fresh fries are plenty for two people. These fries are just as good if not better then in and out!!!!! read more

I heard the HYPE and I ventured out, not too far thank God, to try this burger joint. I kept seeing BEST BARGAIN signs all over. I didn't think the $20 i spent on a double burger, large fries, large drink and a hot dog was much of a bargain, SORRY!! They advertised WHERE the fries of the day came from but ultimately I didn't care where the fries were from, they were SOGGY!! Wast of potatoes if you ask me. Burger was OKAY. A lot like IN-N-OUT burger but not as good. The soda machine was cool!! For local PHOENIX burgers, I recommend LENNY'S BURGERS. I got a double burger, a single burger, two hot dogs and two fries at LENNY'S for $20. Far superior burger and fries, by the way. read more

Cheeseburgers - great, though over-priced. Fries - plenty of them, but they are cold, greasy and limp. Blehh...

I am not a burger girl but this place is AWESOME. We don't have one on our side of town so on the weekends if we want a good burger, we make the diverges are super fresh and fires are simple but tasty. I would recommend ordering one regular size order of fires and sharing with 2-3 people. It is really a ton of fires. Overall I highly recommend even if your not a burger lover like myself. read more

In-N-Out, Carls Jr etc eat your heart out, These burgers are so much better! The fries are amazing and a large will feed a small army! I fell for this place on a trip back east last year and am so glad they have arrived in AZ! read more

Had an excellent experience at this Five Guys about a weeks ago. Everyone working there was just so pleasant especially the guy taking our order. He had a huge smile on his face the whole time. The employees all seemed to be happy & had a good flow going as they made the burgers. The line moved quick & we got our food pretty fast. & the food was absolutely delicious!! I loved it!! The little cheeseburger is big & delicious & the little fries are big enough for two. I feel weird giving a fast food restaurant 5 stars but I have no reason to mark it down. Will most definitely return. read more

These guys do a great job! Everyone is friendly and helpful. I order online often and I had to call in to change an order, the manager Juan was polite and helpful. I would recommend this five guys over any other burger joint! Good job Juan and the team! read more

Ok how can you not give 5 guys a 5 star review? I don't eat here often (I'll explain why in a minute) but when I do its seriously delicious. You walk in and a normal cheeseburger is two patties, you have to ask for a small if you want just one. The fries are huge servings just thrown into a paper bag. The only reason I don't eat here often is I can feel my arteries clogging after eating there haha. I looked up the nutritional information one time. 970 calories for a bacon cheeseburger and 62g of fat haha but that's what makes it so good (occasionally) read more

All the guys working tonight were awesome. Best staff I've seen in a long time! Definitely coming back because of service.

I went to five guys at noon on a saturday, even though it was extremely packed me and my girlfriend managed to get in and out with our food in about 10 minutes which surprised me. The employees were also very friendly. read more

We heard so many good things about this place so we finally checked it out. It was lot's of fun and we liked it a lot. Not just the food but the whole concept, the look and feel. It reminds us of something good that maybe we don't find so much anymore. read more