Wow - the restaurant really doesn't look like much from the outside, but holy cow those burgers are good!! I love that they are basic, fresh ingredients. The beef patties taste like they came off the home grill. We have gone twice now. We live in North Surrey and drive to the south Surrey location. Each time the burgers have been perfection. I'm not a huge fry person, but their fries are a solid good. Not enough to make a deal about, but the burgers were the real draw. And they were worth it!! read more

Five Guys - That was such a good burger! YUM! - Burgers Near Me - Surrey, British Columbia

Terrible, way over priced for sub par food,save your money go to Wendy's you will get a slightly better experience for half the cost.

Took them 3 times to make me a "decent" burger that the patty wasn't broken into small pieces and bun was burnt. Waste of time and money. Five Guys Poco or Downtown are way better choices. Staff is always different here, that could explain the inconsistency with their food. read more

I have been going their for awhile for burger patties and before I would have no problem ordering just the patties but recently every time I go their is an argument over my order!!!! I use to order two patties with lettuce and was never an issue but since the general manager has been their I have received a lot of problems with my order. Few months ago she was heard yelling at her staff for it and I called head office to complain who did nothing, and just said "oh okay thanks for your feedback". They have great patties/burgers but this location is in need of better management, I'm a paying customer and when the general manager says your wrong and proceeds to snap at her staff, is flat out WRONG!!!! read more

Amazing burgers with vegetarian options too! Get the Cajun fries for sure and if you aren't too hungry opt for the "little" burger with just one patty. Burgers are fresh and the fries are made in house. Not the Chelsea st place to get a burger but definitely one of the best. (Allergen alert - everything here is fried in Peanut oil so but allergy folks stay away) read more

Delicious burgers! Whatever you get, you are getting a whole lot of calories filled of deliciousness!!! I love it all! Staff is always friendly! read more

Unfortunately I was extremely Disappointed The lady made my milk shake I ordered and handed it to me While I waited 18 min for my to go order When I asked her if she would mind making a new milkshake she was extremely rude and condescending This was a to go order for my son By the time I waited my 20 min the milk shake was totally melted The food was all smashed in the bag And she was so irritated that she started talking loud and aggressive in her language to her co worker read more

Placed a pick-up order on the phone. I arrive and try to pay for my meal in cash, and am then told that they are not accepting cash (isn't that illegal?). I wasn't told this until I arrived and my order was nearly completed. Luckily, I had my debit card on me, but I won't be dining here again anytime soon. read more

Burgers are made very well. We shsref a cheese dog and was very good too Bag of fries between us was plenty. Root beer was mixed correctly not watery like many restaurants. read more

Tasty fresh burgers! Fries are incredible, cooked in peanut oil.

Love five guys, yummy burger and lots of skin on crispy fries always hot and freshly made.

Sorry... seems to be a take off of IN n OUT burgers in the US, though much more expensive and not as tasty. Not sure what it was, but their burgers did not measure up, nor did their fries. I hear people raving about this place but honestly, we thought the meat had a lot of gristle & the bun was cold. We gave it an honest try but won't be back. read more

Let me start by saying the girl at the front, was very sweet and friendly. Great customer service. However the burger did not taste very fresh once I took it home and ate it. (About 10 min) The way the burgers are wrapped in foil keeps them quite hot which is typically a good thing, however the lettuce and bun gets very soggy. I would recommend eating in here rather than taking out. I think they should pack up burgers differently for take out. The fries were great and a giant portion. Pretty good, but I'd eat in next time to maintain quality. read more

It was definitely not my day and neither was it for whoever prepared my burger. The fries were perfect but geez the twin patties were really dry, there was hardly any BBQ sauce on it and had to go ask for some more on the side. Did ask for some mayo on the side too but it was also not given to me, had to go back to the counter (again) for the mayo which I enjoy with my fries/pomme frites. Hoping that day was an exception. read more

I thoroughly enjoy eating cheeseburgers. I'm like the real life Randy (except for the greasiness) and not in an abusive relationship... ANYWAY... Moving on the burgers are delicious. They are decent for a franchised chain restaurant. The only real complaint about their cheeseburgers is they use processed cheese. read more

Great burgers. I have had 20 or so since this place opened. Come to think of it, that seems like a lot. I started with: mayo, mustard, raw onions, pickles and now I copy my daughter: mayo ketchup. As long as the buns are fresh that day these are awesome. read more

What a disappointment. I cant believe we bought into the hype and drove here all the way for that. The burger was expensive and nothing special. The drinks were drinks and the fries tasted fresh but again not special at all. And all of this for $16? Just because they are new here? oh they did offer me free peanuts. read more

I like the burgers but find it pricey and wish they would have an order of fries size for one person. I continue to have to buy a size that I throw more out than I eat. Please make a smaller portion! read more

Ok, I am totally converted! This is my favorite burger place in the lower mainland. I still like Vera's and Moderne Burger, but, they are not as good as Five Guys! The quality, the quantity of food, it is unbelievable. If you like burgers, do yourself a favor and get to Five Guys! read more

Five guys in my backyard. I love the burgers - the juiciness and the options I can put in my burger! #1 burgers in Canada in my opinion.

I really enjoy taking the kids here, the burgers are yummy and if my children make a mess I don't feel self conscious. They also have a big bin of peanuts so you can snack on those and throw the shells on the floor while you wait, another fun activity for the kids. Burgers are soft and flavorful, I love them, they always satisfy a burger craving! read more

If you are looking for a simple tastey burger with no fuss or long wait, come here. No fillers in the burger and fries are abundant. Way better than any other fast food chain burger. Sorry A&W and Wendy's read more

Come for the free nuts, stay for amazing burgers For slightly more than a McDonalds big Mac you get a fantastic, made to order burger from 5 guys. Service is excellent. The place doesn't reek of nasty oil, ingredients are fresh and top quality. Highly recommend 5 guys over most other franchise burger joints. read more

Burgers were good but pretty expensive for fast food especially considering they have a poster inside that says world's best 5 dollar burger and there cheapest burger is 9 dollars read more

For a fast food burger joint, the food is great. My family have been here many times. Really, the little burgers are enough. We usually only order one fries and then share because the quantity of fries is so much. On our last visit, we were really disappointed because the amount of fries we got was only about half of what we have gotten before even though we ordered one size up. The food was delicious but given that we paid $23.00 dollars for two burgers, one regular drink and one regular fries, we were left feeling it wasn't really worth the money. It might be just this location that has downsized its portions. Also, pre-COVID, customers could help themselves to peanuts while waiting for their orders. We understand that now customers helping themselves to peanuts doesn't work, but can't the staff hand-out servings of peanuts? This was really a neat reason to go to Five Guys, something that separated them, and, let's face it, something which justified the extra cost of eating here. Now, it's gone, but the high prices are still there. read more

After eating the biggest burger they have, I wanted a cigarette for the first time in a long while. They could knock a buck or two off the price but screw it. Plus I can swipe enough peanuts in my to go bag to last a week so that evens Shit out read more

Great burgers.. Usually Love the food here and do recommend it. The cajun fries are a must for sure. One less star just for the price of the place. A bit more that what it should be I think. read more

Ordered from Skip the Dishes. I am vegetarian and ordered the veggie sandwich. When it arrived it was a regular beef burger. I called Five Guys and was told by the Mgr there was nothing they can do. I was then told that the veggies were cooked with the meat in the restaurant anyways and that we could get a free burger next time we went into the actual restaurant. Customer service at its finest. read more

Where to begin? All I can say, is this franchise must have sold to a new owner since it opened, or the owner is not actively working in the restaurant. Rock hard, stale, hot dog bun. My cheese burger had a bun so wet and soggy it fell apart. The cheese was cold and in it's unmelted, hard state. ( processed cheese! ) Another cheeseburger had items on it not ordered as well as un-grilled onions, when they were to be grilled. I wondered why there were tables with half eaten food and no patrons....I now see people walked out and left their uneaten burgers in protest. We did the same...but threw them out respectfully. If no stars an option - would have chosen!! read more

The food is good. I ordered the bacon cheeseburger and the beef was really juicy and their fries taste fresh. My only complaint is the price is a bit high but the atmosphere and everything is good. read more

Bar none best burger and fries I've ever had outside of the BBQ burgers I prepare myself. Their burgers are huge so unless ur really really hungry stick to 1 patty cause 2 patties and fries will feed a normal person twice. This is not the standard fast food burger we're all so use to, their food is of the highest quality and the burger patties are made fresh each morning so no frozen patties here. The choices you have for toppings is endless, they even give u your choice of sauces which consisted of bbq, A1, ketchup and one other sauce that now escapes me but I found this to be a great option. Their fries are chloresteral free and there is no equal as far as taste and portion size goes, a regular side of fries will feed 2 easy, I'm 6'2 and 200 lbs and I couldn't come close to eating their reg portion with a burger. The decor and theme is racing with the most common detail being red and white checkered flags which cover the walls, counters and just about everywhere else you look, it's the perfect place to take your hockey or baseball team although depending on how much u like the person or people joining you going Dutch would be the smart move. The typical meal I found was an average price of about $15.00 with a drink which again was worth every penny and then some. If you're a burger lover you won't go wrong with this place, I had one friend ask me how it compared with "Fat Burger" and my response was a simple "it doesn't" in any way yet the pricing is on par. Enjoy people!! read more

Burgers are world class. Maybe better than Vera's. Definitely one of the best of the best. Fries are amazing. Hojme made style . Don't order a large fries. Too big for one. read more

Delicious burgers, fantastic service, fresh ingredients! They give you loads of fries! Peanuts while you wait. Would definitely recommend !

This past weekend I finally had a five guys cheese burger. It was everything and more then I expected. A bit messy and I wasn't a fan of their pickles but those are my only complaints. The fries were delicious. read more

I've been to the downtown location so I know I'll love it! I love having so many different options (veggies/sauces) for my cheeseburger, I love watching it freshly be made right in front of you and I love the free peanuts! I'm ecstatic five guys expanded into BC and I hope other franchises follow in their footsteps (In N Out, Sonic, etc) read more

Huge portions, great fresh burger and fry joint, very delicious higher quality fast food place

Good burger...similar to in and out in the states. Fresh ingredients that make the burger taste somewhat healthy

we went to the Five Guys in Chillwack and never again the place was an absolute mess, my burger was raw they missed our order no toilet paper in the ladies washroom read more

Not sure where others who have given this place glowing reviews ate, was it the same place? To start off with, you walk in and right smack dab in the middle are stacks of potato bags and some peanuts still in their shells, ok i understand the peanuts are for chomping on while you wait, but cant the bags of potatoes be put somewhere more sanitary than on a skid in the middle of the floor when you walk in? The menu is cryptic, not telling you what is what, if you want a regular hamburger you have to order the effeminate sounding little cheeseburger. What with north americas obesity crisis and the fact that the 'little cheeseburger' is the size of a decent hamburger anywhere else,it seems unnecessary. Once you figure out the sizing and overcome the shame of ordering a 'little cheeseburger"-hey its not the size of the burger but what you do with it! you then have to specify each and every topping, so you have to have your thinking cap on and know what you want. Then they tease you with fries and 3 different sizes, small medium and large, ok i get that, i wasn't publicly shamed with ordering micro fries or something humiliating like. Then you wait, 8 minutes they said, seemed like 5 so that's always nice, you get a brown bag of food with your number on it. The first sign of trouble was the grease oozing through the paper bag a sure sign of a delicious american diet. Open the bag up to find its contents buried under a mountain of greasy fries, it would nice if they were good fries but these were soggy and limp, i suppose to go along with my 'small cheeseburger'. The burger is wrapped in plain jane aluminum foil to give the appearance of something home made that cost 10x more and it was good, not great, have had better at places like In-n Out etc but nothing to die for. The meat was properly cooked and the burger was hot. The fries were borderline awful, only the smallest sliver fries being edible and not barfworthy. The thing that stood out is all the ads on the wall from people with glowing reviews, good thing as i would never know their food was that good by simply eating it. All in all not really worth the $10, and i won't likely return. read more