Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

The Kahala Hotel & Resort in Honolulu, known historically as "Kahally-wood," has hosted numerous…read morecelebrities, including Frank Sinatra, John Wayne, and Michael Jackson. Other notable guests include Queen Elizabeth II, U.S. Presidents from Lyndon B. Johnson to George W. Bush, Emperor Akihito and Empress Michiko of Japan, King Charles, Adam Sandlers, Angelina Jolie, Bob Hope, Burt Reynolds, Dean Martin, Diana Ross, Drew Barrymore, Duke Kahanamoku, Elizabeth Taylor, Elton John, George Clooney, Janet Jackson, Julie Andrews, Justin Timberlake, Lucille Ball, Nicolas Cage, Rihanna, Rod Stewart, Snoop Dogg, Stevie Wonder, Whitney Houston, ... you get the drill. The hotel features a "Wall of Fame" near the lobby that showcases photos of many of these famous visitors. We strolled the gorgeous grounds of this hotel and resort as we were early for our dinner reservations and wow. Truly a lovely hotel and resort. Lots of photo spots (we saw someone setting up for a proposal on their beach), you can see dolphins here, there was an adorable cat named Natto, and the staff are really friendly and kind. What a gorgeous hotel. It's no wonder why celebrities vacation here at this hotel and resort while on Oahu.

Odd experience here. Was INCREDIBLY excited to stay here, and in a few ways this is a great spot…read more Wonderful location, and great access to watersports like SUP and kayaking. That's where the good ends. The bathroom isn't great, there isn't a light over the shower so it's quite dark in there, plus it wasn't draining well so our showers were turning into baths. Room was pretty nice overall. We signed up for SUP, and it was my girlfriend's first time ever doing it. We expected someone from the resort to be there to show us the ropes and give us some information...there was absolutely nobody. We went searching for people, and the maintenance people didn't really say much of anything. We went into the Kahaluu bay area and I fell off my SUP once and ended up scratching up my leg and foot pretty bad...would have been nice to know the bay was only a few feet deep in some parts, with rocks on the seafloor to avoid. We also signed up for their big Saturday "Paradise Bay Experience Package" out to the reef to snorkel and to the sandbar to walk around. We signed up for a 10 am departure time. They called at 9:50 am to double check we were still going on the experience and I confirmed yes to checking out and yes to the experience. We went upstairs to checkout a few minutes later, and it took us a few minutes to do so because they said they wouldn't trust us to not return our towels and car parking pass after the experience, so we had to grab them RIGHT THEN. Okay fine, we bring those to them and notice from the front desk the boat for the experience literally leaving the dock at 9:58 am...WHY?!? I ask them and they say it was our fault, and we were supposed to be there at the boat 5 minutes early...NOBODY TOLD US THAT! Not when we signed up for the experience, and not in the follow-up email we received about it, which I'll attach below. So then they rush to call the boat captain to say to come back to the dock. You JUST called me 10 minutes prior and I said we were going on the experience, did you not communicate that with the boat staff? Clearly not. We end up jumping on the boat at 9:59 am after it had returned, so after all that hassle we were a minute early. No sorry from anyone, not even any acknowledgement from the boat staff. Long story short, this could easily be a 5-star hotel and experience if the hotel had a completely different staff, filled with people with more compassion, customers service skills, and a greater care for hospitality.

Excellent setting on the river overlooking a beautiful bay. Ukalele and singing 5 days a week,…read morelovely breakfast with coffee, tea, fruit and homemade banana bread, clean, views, hot tub, and lovely people who work there.

The buffet is over price for a $52 if they have more choice of food and I will be more entertaining…read moreto eat .

I came here for a week and stayed in a large renovated tower room. My mom was in another room in…read morethe diamond wing, which was small but perfect for a solo traveler. Because we made this our base, I feel that we had a good representation of what the property and staff had to offer. The service was top notch from the valet to the spa. The location was great for walking, and the valet was fast and convenient. The food at the beach house was excellent. I absolutely loved my massage at the spa. My little one loved going straight to the beach from the room. The beachfront in front of the moana is fantastic. Not too many rocks and calm. You can also borrow equipment from the hotel like inner cubes. We did rent a cabana for a day, which was great. Will be back sometime

Customer service was top-notch just like at Disney, but also just like Disney, it's not…read moreinexpensive. Our stay was at the beginning of May when the main pool was closed so the infinity pool was always packed with kids. There was an adult only pool that was always quiet and relaxing. We mainly stayed there for the most part. Food around the resort was good, but expensive. We did the luau, which was fun but very expensive and I would never pay that much again. We did it because it was on property and convenient. I think I booked it the first day I could 90 days out or something. It's open bar and prime rib, and some Hawaiian food. The lazy river is fun, and snorkeling in the reef was a blast. It was not cold at all.. took the free ukulele lessons, which was about a half an hour just to get the hang of it. Get the refillable cup it's worth the money. Also, buy a popcorn bucket and get three dollar refills. Try the breakfast flatbread ($20) at Ulu cafe-so yummy, and they have a daily special that we tried for dinner and it was so good! Ordered the lobster roll at the pool from Off The Hook, so worth it!! Also, don't forget the shaved ice! Reserve a cabana, very relaxing and fun. Casabella's by beach are directly in sun most of the day, so beware.

I have tried to go to Aulani three times. There's virtually no public parking. They will deny this…read morebut they have a lot that holds about 20 cars for the public coming from other areas to use the Beach. I don't believe they would give a public parking lot at all, but the state of Hawaii made them. The whole vibe of the place is to squeeze you for every dime. The actual water in the ocean in front of the hotel is cloudy murky and filthy with debris. I'm staying in Waikiki right across from the beach. The water is transparent. I've tried to go there three times didn't want to go the last time, but my niece and my adult children wanted to go. I had to pay $40 for parking because they're tiny public. Lots were all full. The whole place stinks of entitlement. I told my wife this is the last time I'm coming here.

Love it. Best for us…read morein Honolulu Washer dryer means I carry on just a backpack Toto bidet is a level of awesome along with the giant soaker tub I park on the street for around 12 bucks a day vs 60 Cabanas for rent have a bbq Cold plunge spa, real Technogym equipment Sera has a great happy hour the Korean restaurant is a Michelin rated restaurant with 9.00 Korean breakfasts Super nice staff Only downsides: block has a jacked up broken sidewalk, few more homeless than in kaakaako, housekeeping seems to arrive erratically

Stayed at the Renaissance Spa Hotel and had a great experience overall. Shawn at the front desk was…read moreincredibly welcoming and helpful from the start. I stayed on the 19th floor with beautiful city views and a partial ocean view. I spent 7 nights there, and the room was consistently clean and comfortable thanks to excellent housekeeping. It's about a 20-minute walk to Waikiki, which is nice if the weather isn't too hot. Otherwise, the hotel offers a shuttle service that runs every two hours. Uber rides typically ranged from $9-$15, though Lyft was consistently a bit cheaper. There is a $50 daily destination fee, which is provided back as a credit to use at Sera on the property. While the credit is a nice perk, the experience at Sera didn't feel very welcoming. I've shared a more detailed review about that separately. Overall, still a convenient and enjoyable stay.

Still our favorite hotel for our family staycation! We've been coming to Hilton Hawaiian Village…read morefor years and have stayed in just about every tower except one, and we've enjoyed each experience. We're not high-maintenance travelers--we simply appreciate the opportunity to spend quality time together, and every stay here creates lasting memories. One of our favorite conveniences is the ABC Stores on the property. They're reasonably priced and have surprisingly good sushi and poke bowls for a quick meal. This summer visit was noticeably busier than our fall stays. The pools were definitely crowded, and the village was packed with tourists. While people say tourism is down, that certainly wasn't our experience--it felt very lively throughout our stay. Instead of driving, we used Lyft to visit the Waikīkī International Market Place, which ended up being much cheaper than paying for parking and was well worth it. During this trip, we stayed in the Kalia Tower and loved our room's view overlooking the ocean, lagoon, harbor, and even the marketplace below. My husband also enjoyed using the fitness center. He mentioned it was busiest in the mornings and mid-afternoons, so evenings seemed like the best time to work out. One of the highlights of our stay was our daily feathered visitor--a pigeon that stopped by to greet us every day, which became a fun little tradition. Overall, we had another wonderful stay and made more great family memories. We're already looking forward to coming back again next year!

Nice rooms and views. Front desk service could use some help. Food on site but not very exciting…read more.. breakfast buffet was okay. They only have valet for parking. Didn't really experience any tbh ing there but to sleep and eat at the breakfast buffet.

Mahalo for the great and understanding customer service…read more Just a couple of sleep deprived parents trying to plan a break when my husband booked the wrong dates, for the wrong length of time. It was outside the 24 hour cancellation window but their concierge was so understanding Thank you

Embassy suites Waikiki 2123…read more Bed - nice and comfy. Little movement from partner. Mattress was a Serta Perfect Sleeper Plush mattress. Hotel offers different types of pillows in the room and spare blanket in armoire. Also in the armoire is hangers, an ironing board and steaming iron, which came in handy for those wrinkled linen shirts mashed in my suitcase. The Bathroom. - one sink with a little counter top space but sufficient. The toilet was also bidet in the master bath. The shower pressure on 21st is ok but low, but it did the job. The Ac in room was awesome! It gets super cold, if you need it, quickly. It was nice for those hot humid days of walking in Waikiki. It had an In-room mini fridge and bar sink with 4 real drinking glasses, which I like. Hated there was no freezer in the mini fridge But the bell hop station offers to freeze ice packs, or whatever you need, for you. We had 3 sliding doors with west views and moderate views of Waikiki beach. The Second bedroom has own bath with also a single sink, toilet and shower- No bidet. The room/bedding/bathrooms were clean with no mold in the showers. The furniture showed a little wear but nothing excessive. The Elevators were fast! The pool, mangers reception and breakfast are all on the 4th Floor (terrace level). Breakfast was typical of Embassy Suites, I like the made to order omelette which makes it much better. Lots of fresh fruit and even some miso soup and other Japanese/Hawaiian offerings. The Staff was awesome and super friendly. I Used valet every day. Great service, fast and practical IMO but hard to swallow the daily fee. The hotel was attacked to the Waikiki beach walk. Island vintage coffee was a regular stop for coffee and sometimes breakfast. Order coffee or food to go online after 8am to save a ton of time standing in line. Hotel was Very close to all ththe shops. Awesome location. Much better location than Hilton Hawaiian village location!!! Our fav restaurant close by the hotel was Kana Pilla and Monkey Pod, which were across the street. Make sure to make Open Table reservations for both way ahead of time. I did mine 2 months out. Housekeeping willing to clean and supply new towels daily however linens are not cleaned but every 5 day, unless you request it, which they are happy to do! Views from 21st floor were awesome and all 21st floor rooms had extensive balconies. 3 sliding doors. Keep in mind Ac doesn't work, yes the fan blows, when the doors are open!! It's too humid at night to sleep with them open so we had them open for select times, mostly am. There's a Washer/dryer laundry room on site, 3rd floor only. It was Very convenient especially packing 4 days of clothes for a 10 day trip so our suitcases weren't stuffed . Use laundry room on sundays/mon or late evenings when people are too busy arriving and leaving. $5.25 to each wash load and I think $4.75 to dry. Washers only wash with cold which I like. Perm press on dryer seemed to dry all our shirts and socks well. We hung our nice Aloha shirts on the hangers in the room and they dried within a day. Washer and dryers take credit cards. Yes they're is a soap machine that also takes credit cards. I didn't use and just bought soap from ABC. ABC stores are EVERYWHERE so don't lug around suntan lotion or waters in your suitcase. Just buY at ABC which is only 20 steps away. FYI ABC doesn't no GIVE out bags for items unless you spend over a certain amount. ANC bags cost like .50 cents. ABC has Awesome poke and alcohol (spirit and beer) choices. Yes single purchase tall beers too. Don't forget the free brief fireworks show in front of the Hilton Hawaii Village on Friday nights only. We saw them set off at 7:45p by the lagoon. It's amazing how many people attend so be prepared for the crowds to and from. Big tip: make open table reservations for all your restaurants months ahead! All places are super busy until about 8:45 pm on most nights. Hope I helped.

Overall, a really nice experience as this property has such a breathtaking ocean-front location…read more Very close to the tidepools in Pupukea Beach Park, with a stroll down the beach about a half-mile to the famous banzai pipeline. We appreciated being "close to town", which in this neighborhood means proximate to Sharks Cove, the food truck mecca nearby that is co-located with North Shore Surf Shops outdoor hut that has rental gear, etc., AND of course Foodland. We stayed on-property in the Protea bungalow which is set back from the beach on this property and pretty close to Kamehameha Highway. Great unit - more space than the two of us needed; two day-beds on the deck were awesome for relaxing. It is noteworthy that you hear traffic out the windows and on the deck of this unit, so if you're a light sleeper, you may need to close windows at night. You will hear music booming frequently on your deck as some of the cars passing by love to share their tunes at hi-volume. For some reason during our stay we heard a rumbling noise from the adjacent unit at night and told Carly in management about it, but she never followed -up. The unit became occupied after a couple more days and the noise stopped probably because the new tenant shut off whatever was making the noise (maybe a ceiling fan with bad bearings?). A bunch of other bungalow options exist at this property, so if you can snatch one of the oceanfront bungalows, go for it.

Wow -- can't say enough good things about our stay in the Hibiscus Bungalow! Reservation,…read morecheck-in, arrival instructions, and all the facilities were exactly as described! Walk right out onto the beach to watch or catch waves coming in! Lots of great sand stretches and wasn't crowded at all during our stay. A/C mini splits in both bedrooms service the entire bungalow and easy to control. Ceiling fans in major area helped with air flow! Closing the blinds in the afternoon was a must for us to keep the place cool, however we were out playing anyways so it was easy to close them off in the mid to late morning. Location was exactly what we wanted, just in between the small town vibes and a short drive to Honolulu!!

Absolutely beautiful resort with very kind staff! My husband and I came for a vacation right at the…read morestart of summer and I can say without a doubt, if you book this resort you will have a wonderful experience. When I hit a snag on our trip, Saya from the sales department stepped in and solved the issue without any hesitation. She listened with compassion and worked quickly and competently to resolve the problem. The beach is gorgeous and the snorkeling is good around the rocks. Longboards has good food and drinks, but you can also easily walk to dinner over by Monkeypod and 808. We walked through Aulani and realized we weren't missing out on anything. The resort there is also beautiful and the same high quality. Overall, great vacation and we will be back!

When we stayed in Maui a couple years ago, we got sold on their vacation club presentation and…read moreended up purchasing a 6-day/5night package to stay at this resort in a studio room. We arrived early but we weren't able to check-in until 4pm. No biggie though because we dropped our bags off and did our grocery shopping while we waited for our room to be ready. From a hotel customer service standpoint, it was pretty good compared to Maui vacation club resorts. The pools and especially the waterslide are the highlights when it comes to amenities. The waterslide is way too much fun! Another amazing part is the lagoons that are steps away from the hotel. No waves, warm water, and super clean. Being so close to a nice beach is such a luxury! They have some cool activities during the day to win prizes, which was a cool way to break up the day. Outside of that, the hotel was just ok. We found the restaurants to be fine but not great. Mid food, hotel prices. That didn't stop us from dining there multiple times because the options in this area aren't abundant. While the hotel has a gym, there's no tennis courts or even a shuttle to take you to the nearby shopping center. If you are staying here, definitely rent a car. $45 for self parking per night though. I've been to this resort a couple of times, and the contrast from staying in a studio versus the 1 or 2-bedroom suites is night and day. The studio rooms are a bit dated and honestly just feels like a standard hotel room. The studio room has a small kitchen area but no stove and really small fridge. The bigger suites are definitely the way to go.

Place is nice and clean. They're very strict about bringing…read moreoutside food into their facility. You would have to eat it in your room. Can't eat it by the pool or in any of their dining areas. Ayce breakfast package. Breakfast is nothing great. Every single day it's just rice, sausage, scrambled eggs, potatoes, oatmeal, miso soup, bagel/ toast, yogurt and fruits and sometimes bacon (once a week). Fruits are always the same. Pineapple and melons. Got real sick of the same stuff everyday. But if you ordered food off the menu, it's pretty good. We did order breakfast once. We also did order room service and food came up pretty fast. Some issues we had: After checking in and unpacking we were leaving and checked our door to ensure it's locked and realized it doesn't lock. So we had maintenance come and fix the door. The next day it happened again not sure what happened but again it didn't lock. Maintenance came by and took a look and they fixed it while we were gone. A bit inconvenience. Mini fridge in the room is terrible. Very small and it doesn't stay cold for very long. There's a button that says you can turn it on cold for two hours and another button that says snooze for 24 hours. So your drinks barely get cold or your food like poke will most likely go bad. Pool and hot tub are always nice and clean. Has a little mini golf area. It is usually windy since it's on the 10th floor. The house keeper lady that cleaned our room on the 32nd floor was super nice. I used the laundry room once and it had 4 washers and 4 dryer. Nice and spacious enough. Definitely not busy at all.

If you are looking for convenience, this spot is perfect. It's walking distance to the beach, the…read moremall and plenty of restaurants. We booked with costco travel, so our breakfast was included for free. It was a nice perk, and while the morning lines for food can occasionally get backed up, it's not always long. As for the hotel itself, the rooms are pretty small, and the pool water looked kinda dirty/cloudy while we were there, which was disappointing. Parking is really pricey, but that's just the normal standard for this area. Great location and nice free perks like the beach chairs, but the rooms and pool area could definitely be improved.