They did it again! Five star service!! Thank you Brent and Shannon for helping us keep our house,…read morewith 4 dogs, looking and smelling great. You were prompt, courteous and friendly. We tell all our friends about you and the friendly, quality service you provide. My wife's mom was also thrilled with your service. We'll be calling again!

Showed up on time, I was quoted a price over the phone and it doubled once they got here ...Not…read moreHappy with this Bait and Switch Operation...

Ramon was great. In time super nice , super fast Would refer to anyone I liked. Great valueread more

Let me begin by saying, you get what you pay for. I know that sounds cliche, but it holds a lot of…read moretruth. We bought new carpet about three years ago (spending $10,000) so we want to keep it nice. I've used several other carpet cleaning companies over the years (Zerorez, ClearCo, and a few others that I cannot recall). While I wasn't disappointed with the others, I wasn't impressed. In fact, Zerorez sent only one guy out and it took him all of 45 minutes to do my entire home, with stairs! I new the carpet wasn't clean. This time, I did my research, and....gulp...spent some money doing it the right way. Mustang was my choice and I knew I was taking a risk by spending TWICE what I would have normally spent, but, as I said above, you get what you pay for. I wasn't interested in a company that just came out to do some "steam extraction". I've had that in the past and it left me feeling "dirty" after just a couple of months. Mustang actually brushed the carpet. They vacuumed, then they pretreated, then they scrubbed, then they steamed and then they extracted and raked. They sent three guys (one of which was the owner) and it took them 2-1/2 hours to do my home. So, yes, I know it's clean. And the difference is awesome! I will definitely be using their services again. Were they pricey? Yeah, a bit. But when I compared them with the service that I received from the other companies, it was no-contest. Hands-down I'd use Mustang again. And they cleaned the tile floors before they left!! Don't settle for mediocrity. Listen, I'm a cheap-o. I like to save money where I can, but I will NOT be compromising when it comes to cleaning my carpets ever again. I give this review as a public service announcement. If you are planning on selling your house and you need your carpets cleaned....be careful if you use Mustang. You will likely decide not to sell your house after all. :)

I had a very disappointing experience with this carpet cleaning company…read more First, they arrived over 6 hours late without proper communication, which completely disrupted my schedule. Adrien would text to say coming they are very polite in their response but will not do a proper job I was initially quoted $120, but once they started the job, the price jumped to $320 with added charges that were not clearly explained upfront. This felt very misleading. Most importantly, the quality of the work was poor. The carpets still had a noticeable bad odor even after the cleaning, which defeats the entire purpose of hiring a professional service. Overall, this felt like a classic bait-and-switch. They are quick to promise and secure your business, but the actual service does not match what is advertised. I would not recommend this company.

We have been using DNA Carpet Cleaning for a while and wouldn't trust anyone else. They are…read morefriendly, dependable, hard working and very fair priced. Great company!

I was so pleased to find Rug Worx who explained to me exactly what would be done. I have had this…read morecarpet for 15 years and never had it professionally cleaned. It is now back to its original color and looks brand new! Also ordered a custom rug pad as the old one was pretty worn. So pleased with results

Friendly service, great results - these folks know what they are doing. They immediately identified…read morethe rug as being handmade Turkish. Brought my rug in for removal of dog urine stain. Cleaned ahead of schedule and stains removed with impressive results.

I would not recommend this company for a deep clean. I expected a much higher level of quality,…read moreespecially given the claim of providing "military standards" of cleaning. After inspecting the home, several areas were missed, including the window seals, sliding glass door, and baseboards. The bed was not made properly -- the duvet cover was inside out and the sheets were put on incorrectly, etc. For a service that cost over $500, I expected to come home and see that "sparkle" and smell you expect from a true deep clean, but unfortunately that wasn't the case. Overall, the quality did not match the price or the expectations that were set.

Subject: Disappointing Experience with VeterClean - Damaged Ovens…read moreThe Team did an amazing job on cleaning the house... except the scratches to the oven. It just saddens us on the remarks below. From the owners We never ever belittled anyone. We've tipped generously every time. It's laughable the petty statements about belittling and using abusive language. Your staff would never say that. They were treated with respect.. They apologized for Your mistake for sending them to our home. They did not have a clue about the ovens until the one gal whom is our dedicated cleaner talked with the cleaners that came out. Good try.. Jessica and Jr you had nothing to do with the ovens until the girls told you. Then you called offering a discount. I told you about the add on and you said that you will do that and show a $40 credit.. but it will still be $185. We agreed mess diverted ! Only to a bigger mess. Now to make false statements about Me.... Sources once again... yes I called Jr a Liar. And typed WTH there again.. who wouldn't .. Again deflection. The remarks you made about us are once again lies.. you are a great creative writer. We're saddened that it has come to this, but unfortunately, VeterClean has left us no choice. Your cleaners are great they just need to own their mistake. Whose name calling? You. I expect more out of a Vet We have been using VeterClean every other Thursday, following our trusted cleaner who moved from Mesa 5 Star to this company. She knew our home, respected it, and always did an excellent job. One of the reasons we chose VeterClean was their guarantee that she would remain our dedicated cleaner. Unfortunately, that agreement was not honored. Without any notice, a different crew arrived at our home. This was the first red flag--no communication, no explanation, just a change. The only contact we received was after we expressed our disappointment to the new team. Worse yet, this new team was not properly informed about our scheduled add-on for oven cleaning--a costly oversight. They had no training or understanding of how to clean a Wolf enameled oven, and they caused $859 total damage to top and bottom ovens. Deep scratches and tears to the glass seal were evident immediately after they left. We tipped the team generously, only to walk over and find the damage moments later. I called the owner right away, and instead of accountability, we got deflection. They insisted the cleaner in question was "their best" and claimed to have spoken with Wolf and another appliance company that supposedly disputed the damage report we had from TriCity Appliance. When we asked for the names and numbers of these sources, the owner simply sent his own contact details instead--hardly a credible or transparent response. They even claimed to have acquired two similar ovens and could not replicate the damage--an unbelievable assertion given the cost and specificity of Wolf appliances. Then came the most insulting part: they tried to blame my husband, saying he must have dragged a pan across the oven. That's a ridiculous stretch. We use our ovens correctly--with racks, like anyone would. If we had caused this damage ourselves, we would never have brought it to their attention in the first place. VeterClean has now offered us a $50 credit split across two future cleanings--$25 each--while we face $859 in damages. This is unacceptable and demonstrates a serious lack of professionalism and responsibility. We expected honesty, integrity, and ownership of a mistake especially from a Veteran owned business... Instead, we received blame-shifting, excuses, and poor management services. Then they saw they were expecting a negative review so They dreamt up the funnest commentary. The individual we followed is amazing does a fantastic job as did the individuals that cleaned that day except the oven.... We're disappointed to say VeterClean is unprofessional it shows in the made up statement in their rebuttal from our original post.. They've lost our trust and business. Karen's will be Karen's remark is laughable & childish. just own your mistake. Still waiting for your apology

Lesley did an excellent job of cleaning my home! She was thorough & efficient with such a great…read moreattitude. I highly recommend Carnation Home Cleaning. Thank you for a job well done!

Margarita and Ellie came out to do a deep clean of my parents' house, and they did an incredible…read morejob! The attention to detail and thorough care is so appreciated. Thank you to these two amazing women!

We had 6 area rugs that had dirt and spills from holiday events. America's Ultra Clean picked them…read moreup and dropped them off after a thorough cleaning and refreshing. Chris was right on time, and the quality of the cleaning job was evident as soon as he unrolled the carpets in our home. We will use them again.

Chris and company could not do a better quality job. From phone call to make appointment til he…read moredrove away. Every step of the process is more than you could ask for. Professional, courteous and super knowledgable to point out a few. I can't imagine using anyone else, big chain or some other independent. Once you find the best, you just don't consider anyone else.

Aaron just left our home and the carpet looks fantastic. This is the second time we have used them…read more I was impressed after the first visit when they pulled a bunch of dog hair out of our carpets that we frequently vacuum. We had a 7am appointment time and Aaron was prompt and ready to go. He worked efficiently and also gave me tips for caring for my carpet. My 3 year old was engrossed in the process and Aaron showed him how to "brush" the carpet. :) I would highly recommend them and will be using them again.

We are selling our house in Chandler. We were looking for a local rcompany to do carpet and tile…read more Miramay came up as being close to our house. Made an appt. to clean 4 rooms of carpet and 1000 sq. ft. of ceramic tile. The tile has been down for 27 rears, never proffesionaly cleaned. The carpets had been cleaned once several years ago and the result was dissapointing. With everything out of the rooms, the carpets looked really bad. Didn't hold out much hope. They showed up on time and went to work. About 3 hours later, the tile floors looked like it did when put down 27 years ago and the carpets looked like new also. Fantastic job and VERY reasonably priced. I was and am amazed.