I purchased bedroom items: name-brand pillowtop mattress, box spring, base, and headboard. Sales…read morestaff was friendly and helpful; prices were very reasonable and below other discount furniture stores. They have a large selection of furniture, rugs and accessories; some modern, cool stuff that I have not seen elsewhere. Delivery and setup were on-time and efficient. I am extremely pleased with the store management, willingness to work with customers, and the uniqueness and quality of merchandise. I will be buying more items from this store in Oak Lawn and Matteson.

I won't exaggerate: every piece of furniture in my house I bought from Discount Rugs and Furniture…read more A family run small business, which is frankly reason enough to support them, I choose this store because I always get the best value and because the owners are incredibly friendly. I was told recently that when I go there I'm not just their customer, I'm their guest - and it always feels like it. I'll tell you why I told them - I choose this store because I never have to wonder if I'm getting the best price. I never wonder if the salespersons are giving it to me straight. Never wonder about the quality I'm getting. I'm always completely and 100% sure that I'm getting the best value, and the best service. Be real a moment: a business has to make a profit. Period. But that doesn't mean you have to just be another wallet. At Discount Rug and Furniture I believe genuinely you will be treated as a friend.

Delivery went well, delivery person called before and when outside home. Took about an hour and a…read morehalf to put the bar together. Cleaned up and took box and debris away instead of leaving for us to dispose of. I would purchase for myself as this was a gift from my family.

Don't purchase the furniture here because the insurance will not cover the damages even if you…read morepayed for it.

I've been by there 3 times on 3 separate occasions in the middle of the day (between 1-4pm)…read more They're never open and no one ever answers the phone.

Gorgeous and eclectic collection of items for sale. Very kind and welcoming staff. Stop by to see…read morewhat they have to offer-- you never know what you're looking for! Never knew this was here: a hidden gem

Small warehouse jam packed with furniture. I'm looking for a couple of couches. I hate furniture…read moreshopping. But I saw multiple things I liked here. Their slogan is "Its like havin' North Carolina in your backyard." Need I say more? They have piles of catalogs from quality furniture makers so you can order whatever your heart desires. Good prices. Friendly family business environment with people who know the furniture biz.

A SHAME that's all I can say they are closing the doors because of competion from the big box…read morestores this place is the best we have bought a lot of furniture here over the years ar kitchen table still holding together going on 30 years old so sad to see them close the doors but that is how it is today people want CHEAP CRAP and you wont find it here

Please do not go to his furniture place and do business with them. Especially if you're a…read morepredominantly Spanish-speaking person, they will take full advantage of you and won't explain the finances and how it works. Their finance department is through Wells Fargo. You get zero APR for X amount of months, but they don't do a good job of explaining it. Stay away from them . Buy your furniture at Costco. Also, the furniture is extremely cheap.

I'm a few weeks late with my review yet my family are still enjoying our really nice coffee table…read moreand two end tables that were delivered on time as promised. I like to give a hugh shout out to ROLANDO sales specialist from the 7760 Cicero avenue location in Burbank ROLANDO was smooth and professional from the front door. ROLANDO was very knowledgeable and genuine with his communication skills which made our experience at Bob's discount furniture a pleasure.

They took my donations and I found a great coat! Great selection of goods and clothing, you never…read moreknow what arrives.

An amazing store with the best people. From the moment you walk in you're greeted with nothing but…read morekindness and good conversation. The store itself is clean, organized and the prices are fair. Knowing that 100% of the profits go to a disability organization makes all of my "tag still on" give aways easier to part with! This place is a favorite and I would absolutely recommend!

The salesman was great. But they simply DO NOT ANSWER THE PHONE EVEN THE CORPORATE NUMBERS!!…read moreI had a simple issue my receipt flew out my window driving home and I want a replacement . It turned out to be a blessing in disguise!! I discovered that they have no infrastructure to answers phone,so my confidence in the delivery and warranty work is serious doubt.. I will never shop the Scam Store ever again

Couldn't nothing improve this store but what they're doing now...GOING OUT OF BUSINESS!! Sold me an…read moreadjustable bed with a BS base...Showed me the base I was going to get with charging ports but when it was delivered that was NOT the base I was showed when I called the store they had the nerve to tell me the ports were at the front of the bed( the delivery men were here) and TOLD me there was no ports on the base...Never offered a switch out and the charge for the base and mattress was almost 4k...Glad they're going out of business they're a rip-off!!

I looked at alot furniture when i purchased mine, when i made my decision when i walked into Ashley…read morestore i thought i was going to be very happy and even bought the extended warranty. my furniture was a little over $3000, after 1.5 years my coach started peeling. i contacted the customer service dept even when into the store to complain and they stated its not covered under warranty because its wear and tear. I tried to explain i understand wear and tear but maybe after 3-5 years of having this expensive set. They stated there is nothing they can do. My furniture looks so bad now and i will never recommend there stuff or buy the warranty since they have every excuse not to cover your items. after 2 years i called again and still the same story its normal wear and tear. This is so disappointing to sell cheap furniture at a expensive price.

I have been dealing with this store for years, and I have spent thousands of dollars with this…read morestore. I wasn't able to exchange the last item that I purchased because they said they had a three day exchange policy. I have never heard of anything like that "three days." If you ever purchase anything from this store, just make sure you've got it 100 percent right because they show no compassion for their customers. I will never purchase anything from this store again.