We purchased an adjustable Aireloom mattress that cost $6,000. The delivery people put the bed…read moretogether, took our old one, and left. Fine, but they didn't consult with us on the height, and adjusted the bed too high for my wife to comfortably handle. I called the store and they said they would not come out to re-adjust the bed. 'It's not our policy.' What? We're elderly, we paid 6K for a mattress, and it's 'not your policy' to ensure a customer's satisfaction? I would have 2nd thoughts about buying anything, especially an expensive adjustable mattress, at Steinhafels.

My husband and I purchased a beautiful bedroom set from Steinhafels in Schaumburg earlier this…read moreyear. Unfortunately, our experience since then has been extremely disappointing. The original set was delivered in March, and every piece had some type of issue, including paint imperfections, marks, and holes. We returned the furniture and, because we really wanted the set, agreed to give them another opportunity. The reorder was finally placed in May and delivered in July. Unfortunately, the replacement furniture also had issues, including drawers that did not close properly and wood that was not flush. We initially declined the delivery and requested a refund. We were then encouraged to allow the warehouse to correct the imperfections. After several weeks, we were told the furniture was in "pristine condition," yet the dresser and one nightstand still have drawers that do not close properly, along with other visible workmanship issues. At this point, we have simply asked for our money back. Unfortunately, we are now receiving conflicting answers from the store and warehouse regarding whether a refund will be provided. We have been more than reasonable and have given the company multiple opportunities to make this right. For the amount of money we spent, I expected much better quality and, most importantly, much better customer service. I hope Steinhafels will reconsider and resolve this fairly without us having to take further steps.

penny mustard's furniture's purchase was good, salesperson was helpful and knowledgeable ended up…read morepurchasing around 22k worth of furniture but at the final part of the purchase we also got a montage (mfs)premium complete protection plan for the amount of almost $900, what a complete waste of money we have had a couple of issues with the furniture; first it was a switch that failed for the recliners,took several months for them to figure out how to get the right switch but penny mustard themselves had to take the switch out of a showroom recliner after we had to contact (bbb).now as we are nearing the end of coverage all the backs of the couches have become wobbly and almost unsafe.we filled out all the forms necessary andtook multiple pictures to verify the issues-24 hours later we received a email from montage (mfs) that the issues are considered normal wear and tear??what a total rip-off of customer satisfaction!!!!! word of caution do not buy an extended warranty-it covers nothing!! a lot of wasted money! penny mustard has lost a good customer-

I love Penny Mustard. You get what you pay for ! I love my…read moreFuniture and customer service is also great.

Have been completely obsessed with this place for years. I probably shouldn't tell the yelp world…read moremy secret. Ha. I always find awesome pieces here- large and small and always great quality! If you're looking for something special or to furnish a rental Property quickly and easily this is the spot. I bought a brutalist armoire cabinet here for $400? and Its valued at $1000+ beautiful solid wood piece. This is a great spot to stop in and walk around- you never know what you will find!!

If you're looking for resale furniture in the Chicago area, it's almost essential you visit…read moreJubilee, both their Carol Stream and Lombard locations. They have the largest selection by far, and most of what they accept is in good condition. There's always something interesting in their collection, which at any time has handmade, vintage, collectible, and other unique items alongside more conventional ones. The more desirable vintage and antique items won't be cheap, but they'll be cheaper than at a curated vintage or antique furniture shop. Jubilee isn't a thrift store, and in some cases their prices can be a bit high. Everything is final sale, so there's an element of "buyer beware," like most resale shops. They put the brand name on the price tag if it's a selling point, but not so much for cheaper brands. Once I purchased an item here, and when I got home I found the label and saw it was made in China by a low-end furniture company. I never would have paid as much had I known, so I felt a bit duped. However I still wound up going back as I never found as much furniture I liked anywhere else. And for what it's worth, the item has held up. Most of their service is provided by volunteers, who are nice, but some are more knowledgeable than others. To sum up, it's not perfect, but in a retail landscape where most new furniture is either flimsy "manufactured wood" or ultra-expensive high end brands, Jubilee helps fill an important gap for affordable quality furniture.

Good dump Funny name…read moreand they have a lot of funny sayings and signs inside... But, it's really just a furniture store. They claim to have a different model than regular furniture stores or just different, but it's like all the others. They have furniture for almost every room and everybody. The prices are comparable to other furniture stores. What I like about the dump is really just their building. It's a huge store, like a warehouse inside, and is very big. They have a lot to look at, which makes it hard to walk out without finding something you like.

The Dump is a huge store with a mix of older, outdated furniture and some designer pieces. The…read moreprices felt high, especially for items that have clearly been sat on many times. I even saw kids rolling around on the couches and mattresses, which didn't help. Customer service was good. We were greeted and helped right away when we walked in. But for the prices, you might be better off going to Darwin Furniture or Ashley if you're looking for more modern pieces that haven't had as much wear. It's definitely a dump.

Great experience all around from the moment we stepped in to the store to the moment the guys…read moredelivered. Will never buy furniture from a big box store again.

Best furniture store I have EVER been to! Everyone who works there are very helpful and kind!!!…read moreThey have a great selection of furniture for GREAT PRICES!!! I bought a sectional from them, which was great quality! They delivered and assembled the sectional very fast and carefully! I also ordered a mattress from them and they delivered it the next day! I'm so happy that I found them!!! I will definitely be coming back! Very happy customer! :)

Love several buy experiences that continues to be, forever moments in my home today. A lot of…read moredifferent and one of a kind items that are now part of my esthetics. I'm A Happy Shopper!!

This shop is out of business or they have moved. Drove over and it is empty. The phone has been…read moredisconnected.

Dear Fellow Shoppers, think twice before buying your furniture at Toms Price Lincoln Park! Be sure…read moreto read your order receipt regarding their return/exchange policy because the manager, Delvin doesn't explain it very well! Trust me, shop any where else. Room & Board may be expensive, but has excellent customer service and Great return policy. After your furniture is delivered, you have 90 days to do a return. They come pick it up and give you a FULL refund. (cash or credit) NO store credit! They want you to be happy with what you brought.

I recently had a very good experience at Toms-Price Home in Bloomingdale. Shelley, my Design…read moreConsultant was super helpful, and the delivery crew did an excellent job bringing in my new furniture and taking away the old pieces. They were careful, professional, and made the whole process pleasant. One of the drawers on an accent chest I purchased had some damage, and someone at their shop was kind enough to fix it before delivery -- a really nice touch that was very much appreciated. Highly recommended!

The shop is a little crowded and the expert is a little overworked but... Really amazing work for…read morewhat it was and we were happy to let it stay in the shop for a couple weeks to get a very old chair serviced and repurposed to be able to handle modern Americans weight in an entry hall. Lovely would work and we would not hesitate to go use him again! Reminder easiest Access to the shop is at the back off of Des Plaines rather than front door Madison.

We recently brought some dining room chairs to the Furniture Recycler for some much-needed work…read more Greg did a great job reinforcing, refinishing and re-upholstering the four teak chairs that we have had for many years. His work was very high quality, he completed the job sooner than he had initially said, and the pricing was very reasonable. We highly recommend the Furniture Recycler for all wood-related repairs or updating.in

Spoke with the lady that owns the place, very nice lady. At first glance it didn't seem like they…read morehad a lot of stuff but then you realize they have two buildings behind there so they're actually is quite a bit of stuff. If you're in the area I would definitely recommend stopping in. Lots of smiles, no junk.

Nestled behind this quirky houred antique store in Westmont are small brick courtyards filled with…read morecharming antique garden accessories and seating. Well worth the visit to see the selection of garden furniture. It's seems to be unique to the area as I don't know of any other store with garden stuff like this. It isn''t stuff to find at Tuesday Morning but actual old iron and stone benches and tables and chairs, just delightful! The store itself is nice with a good selection of furniture, jewelry and smalls. I feel though that the prices are a bit high compared to other area stores, but it just might be the slight difference in quality and rarity of items compared to other stores. ( I'm not enough of a expert to know.) The store is packed so plan on a long visit.... in between the garden courtyards are more back buildings filled with less qulaity furniture and stuff. All together I think there are 3 buildings, and 2 courtyards. I also recommend not bringing your screaming kids- the aisles are quite narrow and stuff is piled high and one bad move of the elbow and I bet someone will be buying the things they break. Touch with your eyes, not with your hands!

Big Sean was our contact/sales associate and was most patient and more than helpful in answering…read moreany questions we had. Knowledgeable in the topics brought up and a pleasure to work with. The entire team was great.

Wow what scam of a furniture store and total ripoff $ place!!!…read more See attached photographs and prices Service on a Sunday is non-existant to rude. VERY AGGRESSIVE SALEMEN (All men, sadly no women) I tried out on of their sofas to give it a fair chance and it felt like basic motel furniture Just a poor selection and nothing felt modern