I came to Harling's to have some pieces fixed and others appraised. Christian did a fantastic job…read moreof explaining how everything worked and what the appraisals meant, going into detail about identifying the quality of the jewelry and techniques used in the appraisal. He gave fantastic advice of what was worth doing and kept me informed of any progress throughout the whole process. Next time I'll definitely be going back to Harling's and asking for him!

It was a joy to deal with Chris at Harling's jewelers. I replaced my lost earrings and it couldn't…read morehave gone smoother. Chris always followed up, provided helpful, thoughtful suggestions and spent all the time I needed to make a decision. I used Harling's years ago and it was just as wonderful as I'd remembered. Highly recommend..

I had an awful experience calling to ask about jewellery repair. I had two rings in need of repair,…read moreone purchased at People's jewellers and one old family heirloom. I think the name of the woman I spoke with was Monica. As soon as she heard I had a ring from People's, all she would tell me is that I had to go there to have it repaired. I told her that I would rather pay more to have it fixed locally because People's sends it out East. I kept trying to mention my family ring (because I absolutely would NOT send that anywhere in case it got lost) but she refused to listen and just kept saying, "go back to People's!". I literally almost cried because I'm so attached to that ring and it breaking was already so stressful. Anyways, I went to Independent Goldsmith, paid twice what I would have at People's in order to keep it local, and received excellent service. I would not recommend LL Private Jewellers at all, absolute crap service.

When looking for a jeweller to resize my (brand new!) custom engagement ring (bought online, didn't…read moreknow my size) I was initially scared and overwhelmed - until I talked to Monika! I had quotes from 2 jewellers that were much higher and that included up to 10 days in wait times. When I called LL (open til 9pm! so convenient for us 9-5ers!) they said to come right in, and as soon as I found the building (it's that old one on Granville you always pass but never noticed) they buzzed me in to their little studio. They were real, honest and friendly during the consult, quoted me MUCH less than the others and said they'd have it 2 days later! I went to pick up my ring today and it fits perfectly, I realized the reviews were all true, they made me feel comfortable and extremely satisfied with the end result. I'll definitely recommend their no-nonsense, amazing work to my friends and go back to them if I need anything else!

Superb workmanship, and wonderful people. Happy to give them a top drawer recommendation.read more

Amazing customer service and the employees are very friendly . Would recommend going here!read more

They are wonderful to deal with and so friendly and listen to what you want and then and have great…read moresuggestions. They do an excellent job and so reasonable. They were recommended by friends and I a so thankful they did. Thank you Erica and Lou.

I have a pewter belt buckle with a broken hook. Western style buckle with thin plate. After trying…read moretwo other places for repair, and being told it could not be repaired. I was then recommended to see Erica. I stopped by and showed Erica and (the young man helping with shop). No promises, but 5 days later - I got my repaired belt buckle back. Amazing work craftmanship. Highly recommend them.

Just came home from this lovely store. The staff were amazing, knowledgeable and went way out of…read moretheir way to help me find what I needed. I will definitely be back for any jewellry purchase or repair. No need to waste time going from shop to shop as this store has it all. Thank you

I've known the shop owner since way back in 1992 when he had a shop inside Metrotown mall. It is a…read morefamily owned and operated jewellery shop. He's moved a few times since and each time I followed him to his new location. Since meeting the shop owner, I will only purchase or have my jewellery made, altered or repaired (if need) by Shamin's. The work quality is excellent and the end product is absolutely gorgeous. Service is above and beyond.

Family run business with friendly and honest service. I would highly recommend visiting this store…read morebefore making final decisions on a special purchase. The owners get to know your preferences and are often on the mark with their suggestions.

I'd come in planning on just a repair. They have excellent service, friendly and knowledgeable. A…read morepretty amethyst ring caught my eye and they gave me a really nice price for it. At first, I didn't think much of the impulsive purchase but the more I observed the ring design, and how well it felt on my finger, the streamlined shape and beautiful detail, the more impressed I became. This store is excellent. The couple seems to really know their stuff, and there's no intense pressure to buy like in some other jewelry boutiques I've been to.

I love this place! The staff is ever-so-helpful and pleasant. They can assist and advise if you…read moreneed it, which I often do. The selection is fantastic! There are all kinds of price points that can work for any budget. I love to browse all the beautiful gems!

One of my favorite places to come for jewelry supplies . This is a huge store with tons of supplies…read moreto choose from. The prices are pretty reasonable. Lots of street parking as well.

I had my engagement ring custom made by Ragnar Jewellers and they were incredibly professional,…read moretrustworthy and accommodating. Jennifer is amazing and goes above and beyond for her customers, I very much appreciated it. They made a beautiful ring that I love and stayed very true to the design my fiancée had wanted.

I'm incredibly disappointed with the service we received. they claim to have a 1 year warranty…read more After wearing one of their flexi bracelets only a handful of times, it is coming apart and not wearable. instead of speaking with the manufacturer of the bracelet, they embarrassed me by insinuating I had done something to cause damage and they would not replace, fix or honour their warranty. We paid $1500 for a bracelet that was worn a handful of times in less than 1 month of wear is completely ruined.