Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

Work was done as requested. What's a little disappointed was when DJ came not knowing what was…read moreneeded even if someone had come three weeks earlier to take pictures and measurements. Wasted time going back to purchase needed items, and some things were not available. He took away the big stuff, but didn't clean up the dust

Very efficient and so friendly....clean work.... I would…read morehighly recommend this company.. Ask for Julien , great worker with alot of aloha

From the 1st call to set up an appointment, to the Electrician Trevor coming on time , actually a…read morelittle early which was great , upfront with the cost and was able to do everything except for 2 wall switches, because the switches were not correct in the box as marked. Super fast installation of everything else. Very friendly and told me that he could come back after I get the correct switches.

I had a complicated difficult job that G2 flawlessly tackled at a reasonable cost. Great efficient…read moreservice. Very professional. They're the best.

K. Schenk Electric was great to work with to install our 240 volt outlet in our garage. We would…read morenot hesitate to call them again if we have any other electrical needs. Anela was our point of contact. She made it easy to schedule a time for Kaulana to come out to give us an estimate, and also followed up promptly to schedule our appointment. On install day, Kaulana, Iolani and Ehu showed up on time and were able to finish the job quickly and efficiently. We appreciated the whole team's professionalism! As a bonus, it was nice to be able to support a family business. Thanks again to everyone at K. Schenk!

Do you need a life saver? I had a switch go bad and really needed help. Being afraid of electrical…read moreshock, I called and the lady on the phone was super sweet! It was quick to schedule an appointment and the electrician knew exactly where I lived. The morning of the appointment, they gave me a courtesy call to let me know their approximate arrival time. I learned this was a family operated business and I love supporting local businesses. The electrician was kind enough to remove shoes before walking in so that was bonus points too. I loved that the electrician took the time to explain things and tested everything before leaving. I am extremely pleased with this service and will not hesitate to call on them again if I need to.

Excellent Service When We Needed It Most!…read more Sparky and Sons came to our rescue just 30 minutes after I called them, the morning after Hurricane Lala came through! I was dealing with an electrical crisis, and they were able to come out right away when so many people were understandably dealing with storm-related problems. As it turned out, the biggest issues were because HECO had not yet restored our full power. Even so, Sparky and Sons provided a safe temporary fix to get us through. They were knowledgeable, thorough, professional, and, best of all, genuinely pleasant to deal with. I will definitely call them again, and I highly recommend Sparky and Sons to anyone looking for great service, without having to wait until Christmas to get it! Thank you, Sparky and Sons, for coming through when we really needed you!

Mahalo nui loa to Clayton and his team!! Excellent service with incredible attention to detail,…read morevery friendly and a masterful technician. We have a pretty sizable house that needed a LOT of work, and he was able to diagnose and educate us on what regulatory requirements needed to be met, very quickly. We had outlets replaced and updated as needed, assistance with light fixtures and ceiling fans, and a couple electrical issues corrected. Some of this happened to coincide with a power outage, so he even came back after it was over to double check everything! Mahalo for going above and beyond for us!! 10/10 recommend and will never use another electrician company again!

Johnny Le of Grand Hawaii Electric is my first choice for electrical work. This was my third time…read moreusing his services, and once again, I had an excellent experience. A light in my rental condo's bathroom vanity was not working properly. Johnny provided a clear quote for diagnosing the issue and was transparent about the costs before arriving. His communication was excellent, and he accommodated a last-minute appointment change based on my schedule. He quickly diagnosed and repaired the faulty ballast, and I'm very happy with the result. Johnny is professional, reliable, responsive, and straightforward about pricing. I highly recommend him for electrical work!

Grand Hawaii Electric replaced a damaged floodlight, troubleshot some light switches & replaced an…read moreoutlet. Johnny arrived earlier than the appointment and thoroughly explained what he was going to do. He was very friendly and patient with us. Was easy to schedule the work and we will call him for any future electrical needs.

Quick response time, friendly, and easy to communicate with. They inspected my project and answered…read moreall safety concerns. Highly recommend.

Forrest and Dan were prompt and straightforward. They installed our pendant light with perfection.read more

We've used this service twice now and can't say enough good things about this company…read more Will is professional, reliable, as well as personable. What I especially appreciate about this company is the great commitment to excellence and communication with their customers. If there was a delay to the agreed upon time of service, I got a call BEFORE the expected service with an adjusted estimated time of arrival, AND Will was prompt. What a pleasure to do business with a company with integrity.

We couldn't have wished for a better electrician! So glad we…read moreworked with Will together! We did a renovation on our house and the hubby tried to do the electric stuff by himself which didn't turn out well! So we got Will and he just was amazing in helping us with finishing up our house! We would Hire him any day again and are looking forward to hopefully work with him in the future again! He always went the extra mile and was super trustworthy! Mahalo Nui Loa Will

Elias has provided his services to multiple properties we are managing. Always provides top-tier…read moreelectrical services with unmatched professionalism. Ranging from a small fixture replacement to more complexed issues, Elais has approached every job with the same level of care and precision.

I highly recommend Elias and this company. They were very professional and they came one day early…read morebecause they were available and so was I it worked great for both of us. He was able to identify the electrical issue and resolve it in reasonable amount of time at an affordable price.

Rey is a true professional! I've had him do 3 different jobs for me. One was fixing a mess of…read morewiring 2 others had failed to sort out. Rey is on time, works quickly, skilled at his trade, his prices are fair, and he's always polite and friendly. I highly recommend Dez Electric.

I put a request to have a light switch repaired in my bathroom. I asked for a quote from four…read moreplaces and two responded with a quote. I ended up going with DEZ Electric. He was one of the. very first to respond and give me a reasonable price. I was very fortunate because he had availability the next day to come to my house. He was very clean and polite. If I need help in the future with an electrical problem Dez Electric will be my first phone call.l