I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

Person on the phone was very friendly…read more Rates were a bit above market but were willing to give them a shot from all the positive reviews. They canceled an appointment an hour after they were expected to show up. Didn't offer any compensation. We had to take time off of work for this which costs money. Just a shame...

Blane (owner) was very helpful when I requested changing my Manabloc water distribution. Explained…read morea few options and his company was very familiar with the Manabloc system. Ordered all parts for change out and when it arrived, called me back to set up repair date. Jeremy was a very knowledgeable and friendly plumber. Was on time, reviewed work with me, and was very fast, no wasted time. Checked for leaks. I was very satisfied with the value of work that I paid.

Performance Plumbing was referred to me by my neighbor!!! I called them and was helped by a…read morepleasant gal who listened to my need and was able to send a plumber right away!! The plumber was very professional, pleasant and assessed the problem immediately!!! After the work he did in a short time, he cleaned up all the area that was affected!!! I am soo very happy with the excellent service from start to finish!!! Thumbs way up!!!

My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

Oh my gosh!!!! These folks were amazing. My split AC was dripping water from a clogged drain pipe…read moreactually not dripping pouring out . They were able to come out the same day and fix the problem once and for all as it was installed incorrectly. I'll use them in the future. Call them such good folks from scheduling to repair.

To start off when i made the call the appt girl was so polite positive great customer service and…read moremade me comfortable to make an appt with them. Then we got into family convo and she said i shouldve called earlier. I will remember that on my next water leak and then i shared about renovating bathroom she said they also do that well at da most my shower. Mahalo to clarissa or clarise..sorry if wrong. Im really bad at names...and then to top it off called on his way as she said and efficient on the ETA and How fast he was able to fix my faucet leak. Brah and tell me about showing BOW my bill and letting them know i fixed the problem and he lead me to yelp and thats y im sharing Mahalo josh. Jonah said you always help him and u da best. Mahalo! JBC PLUMBING!!!

These guys helped out the law-enforcement at the airport. Connected a waterline to our refrigerator…read moreat a reasonable price! Thank you guys!

They gave me a reasonable quote to repair my shower, but I decided to try it myself. If u ever need…read morea plumber, I'll contact Aloha Aina Plumbing.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Very professional,they did an awesome job on fixing the pipe leak!!! Quoted us to 3600 but ended up…read moregiving us half the price which was very awesome!! Highly recommend and would definitely call again when things goes down.

Mahalo to Chase Uta for job well done! Quick response time…read moreand explaination was simple to understan

Rey came and did an excellent job fixing my water leak on the hose bib. Put in a new regulator and…read moreshut off valve and everything works great. Mahalo Rey!

Hoku did a great job. Very professional and impeccable…read morefollow-through! Actually showed up exactly when he said he would every time!

They sent Zeke to my location. He was quick to diagnose the issue and provided solutions! We may…read morecall on them in the future for a much bigger project.

Dynasty Plumbing was great! They fixed a leak in our kitchen sink due to an old garbage disposal…read more They sent someone within the next business day and was done with the replacement job quickly. Pricing was a little high, but the plumber was able to fix an electrical fault with the new disposal unit on the fly, which I was super impressed by! The new unit wouldn't turn on despite the old one still turning on, and when they fixed the electrical fixings inside the new unit it worked right away. Plumbers like DJ are top notch in their field and understand the equipment very well! They installed the InSinkErator Badger 500, which cost roughly $125 for parts plus $500 for labor. So you pay a bit of a premium, but you get a high quality job. Paying was easy and could be done online or over the phone.