I've used them once before after researching reviews, they were great & fixed the water heater…read moreissue we were having. Fast forward several months, I called Louise on 5/8 to schedule an appointment because our water heater was leaking on the roof. She said they wouldn't be able to schedule anything til the following week, but she'd call me back Monday. Never got a call all day, so I called Tuesday 5/12 to follow up. As I refreshed her memory about my inquiry, she found her notes & said she hadn't talked to Martin about it yet. She said she'd talk to him later that day & call me back. Well, it's now 5/18, and I still have not received a call back from them. I guess they're too busy to deal with my leak. If that's the case, I would've called other companies to come out. I will NOT be using them again, nor will I refer anyone to them. Louise should have a better system for her note taking / follow ups.

When your water heater is leaking and you have no hot water what do you do? Well I'll tell you what…read moreI did, I called Air-O-Smith, and boy am I glad I did! This is a family owned and operated business in Mililani that specialize in water heaters. They are fast, friendly and efficient and even haul away your old heater at no extra cost, what more can you ask for!? I called Friday morning around 8:30am and they were at my place around 12:30pm. Come to find out my water heater was less than 6 years old. They offered to stop working at no charge if I wanted to reach out to the previous installer since I should be under warranty. I declined because my experience with the previous company wasn't the best and they were already there. Martin offered a $100 discount because he felt bad that we were having to get a new water heater so soon. I was very grateful for his kindness and it made me even happier that I was able to support this small family run local business. The job was done in about an hour and Martin even helped me register my water heater online. He told me I had a 6 year warranty on the heater and 2 year warranty on labor. I will definitely reach out to Air-O-Smith again with any future water heater needs and have already referred one of my neighbors. If you have a need for a new water heater or your current heater needs repair please use this company, they are wonderful people and great at what they do!

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Steve's quote came in at 8-9x higher than two other licensed plumbers…read more My elderly mother contacted Steve's after seeing their advertising and requested a quote to fix a leaking solar water heater. They came back with a proposal of $35,000. After reviewing the itemized estimate, I immediately advised her to get additional quotes. One line item alone was $1,660 to install four hose bibbs (spigots)--something she never requested. There was no discussion about adding new hose bibbs or performing related work throughout the house that would justify this charge. For context, hose bibbs are inexpensive parts (around $5-$10 each at The Home Depot or similar retailers) and typically require minimal labor. We obtained two additional quotes from other plumbers: $4,500 and $3,900 for the same repair. Based on this experience, the pricing from Steve's was extremely inflated and concerning--especially given that the customer was an elderly homeowner. If you consider getting a quote from Steve's, I strongly recommend getting multiple estimates before proceeding.

Brenton fixed the plumbing today He did an excellent job…read more On time Diligent worker Speedy service

Water heater maintenance. Great communication. Will definitely call again for follow up.read more

Blane (owner) was very helpful when I requested changing my Manabloc water distribution. Explained…read morea few options and his company was very familiar with the Manabloc system. Ordered all parts for change out and when it arrived, called me back to set up repair date. Jeremy was a very knowledgeable and friendly plumber. Was on time, reviewed work with me, and was very fast, no wasted time. Checked for leaks. I was very satisfied with the value of work that I paid.

We are always satisfied with the work that Blaine and Nate complete for us. They have repaired our…read moretoilets, dishwasher, replaced our faucets and showerheads, maintained our solar water heater and even cleared the drains in our back yard. Thank you, Performance Plumbing.

I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

Technician was professional, informative & thorough service, highly recommend this service. . .read more

They were there next day and got the job done. Friendly and respectful. I hopefully never need a…read moreplumber again but if I do it will be them!

To start off when i made the call the appt girl was so polite positive great customer service and…read moremade me comfortable to make an appt with them. Then we got into family convo and she said i shouldve called earlier. I will remember that on my next water leak and then i shared about renovating bathroom she said they also do that well at da most my shower. Mahalo to clarissa or clarise..sorry if wrong. Im really bad at names...and then to top it off called on his way as she said and efficient on the ETA and How fast he was able to fix my faucet leak. Brah and tell me about showing BOW my bill and letting them know i fixed the problem and he lead me to yelp and thats y im sharing Mahalo josh. Jonah said you always help him and u da best. Mahalo! JBC PLUMBING!!!

They gave me a reasonable quote to repair my shower, but I decided to try it myself. If u ever need…read morea plumber, I'll contact Aloha Aina Plumbing.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Thomas Gulia-Thoene from EPS was able to take care of our plumbing issue. Thank you so much for…read moreyour professionalism and diligence in working to get the job done so quickly.

Here are the facts about my experience with EPS:…read more 5 years ago I hired EPS because the washer was backing up into the kitchen sink. They talked me into a total relining and epoxy of all pipes in the house which cost quite a lot! Yesterday the washer backed up into the kitchen sink again. I called EPS and they came out and quoted me $850 to snake the washer drain line. I explained that they had repaired it before and that I should get a discount at least. They said because that was a branch line they considered it another problem and would not discount the price. I sent them away. Steve's plumbing came and snaked out the washer line for $450.

I can honestly say that Joseph is by far, the most thorough young man I have ever met. He thinks…read moretings through thoroughly, before he proceeds with a job. Takes his time, knows what he is doing. I am very lucky to have met such a wonderful knowledgeable employee. Thank you for sending him to me. PS Take care of him . You don't ever want to lose him. He is a treasure. Diane Tippett

I called requesting a quote just to remove the solar panels for the water heater that came with my…read morehome as I have to replace the entire roof because of damage from the Kona Low. They needed to send someone out here to see it. I found this strange. I seriously just wanted the quote as their phone number was on my water heater so they would know best what to do. I knew already that this may just be a grab for money since I want the quote and I'll just take the fee. Turns out taking off and putting back on the solar panel is a big cost. What I thought would be about 1k was over 4k. A quarter of the price of my roof project. That's not the expense I thought it would be and I did this to be fair since the roofer has an upsell to remove it and place it back on. Needless to say, I'm going with the roofer's price.

Zeke did a excellent job. A very nice guy to get the job done…read moreI would highly recommend Dynasty Plumbing.

We initially reached out to Dynasty Plumbing after reviewing the positive comments on Yelp. We had…read morea water pipe leak in our attic and water was dripping through the ceiling! DJ responded immediately and sent Zeke the next day. Zeke changed out the leaking pipe efficiently so I inquired if their company could repipe our whole house. DJ came by and gave us a reasonable quote. Zeke and Toni completed the job in 4 days. Both boys were respectful and hardworking! They cleaned up after themselves everyday and answered all of our concerns. We appreciate the competent work done by Zeke and Toni and are so relieved to have all new copper piping!