They always seem focused on what's best for their customer instead of simply making the sale.

My husband bought my engagement ring here ten years ago. We are back in town and I stopped by to see if they could clean my ring which hasn't been done in ages. Irene was so kind, was able to take it back right away, and even checked it out for any loose stones. While I was waiting, I got the play with the "ring bar" which was a ton of different shapes and cuts of diamonds that were in a magnetic setting and could be swapped out with different bands. We aren't in the market for a new engagement rings, but for someone who wants to try different cuts and sizes of stones, it would be great! read more

With the help of Taylor, my now fiancé designed the most beautiful engagement ring for me! I can't thank you enough for helping him- he has raved about how amazing you were and my ring is STUNNING! :) if you are looking for something unique and customized, this is the place! read more

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We are customers for life now. I designed my fiancé's engagement ring with Five Star and they exceeded all my expectations in value and service. They are phenomenal jewelers and women-owned as well! I worked with them for months creating the most perfect custom ring and I couldn't be happier with the service and the jewelry. Looking forward to working with them for years to come. read more

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My original wedding ring became too tight over the years, and I couldn't wear it. Mary did a creative redesign featuring my emerald cut sapphire and additional diamonds! It is lovely and sparkly and exceeded my expectations! Mary is very helpful and knowledgeable and I feel confident recommending Five Star Jewelry to my friends! read more

Mary Weber and her team are fantastic to work with and helped navigate me through one of my largest purchases in my life. Her resume proves she is extremely qualified and I could definitely tell by her explanations and walking me through the subtleties beyond the basics of diamond buying. Do not let the quaint little storefront fool you - they boast a large selection of diamonds and jewelry, and all high quality (the best I found when searching for an engagement ring). Mary is also able to use her skill and relationships in ordering specific diamonds at competitive pricing to view before making a purchase. She was also good at being available and keeping everything quiet while I was waiting to surprise my fiancé. Definitely a five star experience, just like the name implies - and my review depicts! read more

Five Star Jewelry - Jewelry Near Me - Austin, Texas

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Five Star Jewlery is absolutely a 5 star business! I had a beloved, deceased family member's piece of jewelry in a safety deposit box for over two decades. It was obviously something that I would never wear. Mary was patient, and creatively helped me reimagine the jewelry into a new necklace that is current and can be worn every day. It is spectacular. Mary also restrung a necklace and fixed a bracelet that was in need of repair. During my visit with Mary, I told her that my pierced ears closed up during the pandemic since I hadn't been wearing earrings. She has 4 decades of experience piercing ears and she took care of re-piercing my ears with compassion and professionalism. I am so happy to be able to wear earrings again and to have new jewelry that fits my style. Mary and Taylor are helping me with another project - they are both aces and passionate about their work. I highly recommend this business to anyone In search of a new or reimagined jewelry piece. Very satisfied customer. read more

Five Star Jewelry - Restrung pearls and diamonds by the yard necklaces. - Jewelry Near Me - Austin, Texas

I went to see Mary for an appraisal on my engagement ring. She was so knowledgeable of my stone and offered her honest opinion. I have no doubt that when the time come that the wedding band and groomsmen ring I will buy from her will be absolutely perfect. What a fantastic experience.Thanks Mary for offer your knowledge to help educate me. I will be talking to your soon. read more

We approached Taylor and Mary with an unusual request to help design and build a ring like no other. At the start of this project, I'm not sure we even knew what we wanted - but with skill and grace, Taylor helped source a stone to build the concept around, and in a few short weeks, we were holding a wax mold of the finished product. In the end, this ring is the most stunning and unusual engagement piece I could have ever imagined - for the love of my life. What began as an intimidating endeavor ended in the the most lovely way. Previous to this experience, we have taken jewelry to Five Star for fixing, but I think it's safe to say that we've found our jeweler, and have developed a relationship with two wonderful people in the process. Thank you for helping to bring this vision to life. read more

Poor service! I wanted to have a custom piece of jewelry and the owner suggested I look online for ideas and she will have it outsourced to a jewelry company she uses and I should expect the piece returned in eight weeks. Was she crazy?!! My husband found a reputable jeweler Benold's on West Anderson Lane and Milton (owner) saw our gems he had several ideas. Final product was spectacular! Avoid this trap and visit a real jewelry store not a 10 x10 office that is located on the 2nd floor of a strip mall. read more

Update on Five Star: They are still awesome! I got the prettiest pair of white gold and diamond earrings for Valentines Day. Kelly was helpful as always and gave many suggestions to my hubby, who is very sweet but very clueless about jewelry. And I have to say thanks! I wore my new baubles to our very swanky Valentines dinner and got tons of compliments. I love it that this store really takes the time to know the customer and as a result get exactly what you wanted. I cant wait to see what's next! read more

I've had the pleasure of knowing Mary and Kelley for many years. I had a need for Mary to appraise some estate jewelry I had. She did an amazing job. When I got my "appraisal report" for Mary, it was very extensive and thorough. She went out of her way with her descriptions, research, etc. Way better then I could have ever imagined. My insurance company was also very impressed!! Amazing job Mary! I know I can always trust Mary to do a top notch job. I am a very pleased customer!!! Thank you! read more

My fiance purchased my engagement ring and wedding band from Five Star Jewelry Brokers & Gemologists. I am so IN LOVE with this ring! I ended up getting his wedding band from them as well. I wanted something different and out of the ordinary, Kelly was more than helpful! She knew exactly what I wanted. I get compliments on my ring every day that I am out running around. My fiance looked at several other jewelry stores before choosing Five Star, the customer service and attention to detail sold him, and I couldn't be happier! Go see Kelly at Five Star Jewelers! She is amazing! read more

Taylor assisted us in our design effort, providing keen insights that enabled us to highlight not only the absolute brilliance of our center diamond, but the supporting accent stones as well. Taylor listened carefully to understand and interpret very subtle changes to our design. The final product elicits comments wherever we go. It makes me very proud. I hope your experience is as satisfying as ours. read more

Honest and effective team! They helped me to find earrings within my budget for my wife-to-be in less than a week. They are now our exclusive jewelry brokers. read more

I was so impressed with Mary and Kelly that I had to post. They are both so friendly, welcoming and helpful. There was zero pressure to make any decisions during my search for a push gift for my wife. They asked lots of questions about what she liked and kept bringing gorgeous jewelry to me that, on first sight, seemed like it would be waaaay out of budget. I was surprised how reasonably priced they were. Being a smaller shop, I thought prices would be higher, but Mary explained that she is a direct broker and that's why prices are lower. I ended up getting a fantastic diamond necklace and they wrapped it in a beautiful box with ribbons, which made me husband of the year! :-) This place is definitely the place to go and I will tell ALL of my friends and family members to look here first. read more

Excellent service and customer care! For my wife's birthday (and 34 years of marriage), we had Mary fashion a new wedding band from a dinner ring my wife wasn't wearing. There were numerous small diamonds in the ring. We were very pleased with the final product and my wife finally had the ring she had always wanted. We recently needed a repair and Mary was very quick and responsive to the fix and we had the ring back in a week. Thank you Mary for your empathy and super service. We would highly recommend 5 Star for your jewelry needs. read more

Mary is a pleasure to work with whether it's a new purchase or repair. It was important to me to find a jeweler with GIA credentials, integrity and a creative eye for details. Amazing customer service and felt comfortable with each transaction. read more

I've worked with Mary Weber and her team multiple times over the years (from my wedding ring to recently a graduation gift for my eldest daughter) and every time I'm amazed, thrilled, and wanting to recommend her to anyone/everyone! I appreciate that she is passionate about what she does and is SUPER knowledgeable (like everyone else on here has stated)! Mary is a gem and I can't say enough good things about her and Five Star. read more

Love Kelly at Five Star! My fiance and I purchased my Tacori engagement ring here, as well as turning my beloved grandmother's wedding band into something old but new custom design for my own wedding. We are by far not jewelry pros- and Kelly was a welcome change from the big chain snobby jewelry stores. Kelly took extra care with my grandmothers band, and was able to retain the key elements of the original ring that I thought I would have to part with in our new design. If you can dream it Kelly can find a way to make it-and will not break the bank in the process! She has made us Five Star customers for life! read more

Five Star Jewelry - My Tacori engagement ring - Jewelry Near Me - Austin, Texas

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I had very little knowledge on diamonds and engagement rings. Mary and Taylor were beyond helpful and took their time to educate me though the whole process. They genuinely care about their customers and work very hard to exceed your expectations. They helped me design the perfect engagement ring and I will never shop anywhere else for jewelry. There's a reason their called 5star jewelry!! Highly recommended. read more

Needed an appraisal on my engagement ring and wedding band. She provided all necessary information for my insurance company. Mary and her staff are top notch. Highly recommend them again. read more

The moment I walked into five star jewelry I felt like a valued customer. They were both attentive and extremely helpful. Kelly and Mary are a great duo! I really like how they weren't like most jewelry shop owners-sometimes jewelry shops are really pushy and they were not at all. I love my wedding band, they were able to size it in just a couple of days! read more

A+ Service! I had to get my wedding ring sized and Kelly was so helpful. I also wanted it hammered on the band and it turned out better than I could imagine. I will definitely use them for all future jewelry. THANK YOU! read more

I bought an engagement ring from Kelly. I was nothing but pleased with my service and the quality. Kelly made an extra effort to meet with me because I live out of town. I researched diamonds from Beaumont to Austin and Five Star had the best price for the quality that i wanted. After several diamonds showings I finally picked a winner with Five Star and the rest is history. read more

Mary saw my girlfriend and I on short notice for an appraisal and GIA report request. She is very knowledgeable and professional. Thanks to her quick turnaround time and recommendation, I was able to get my fiancées ring insured in a timely manner. Thanks for the help and it was a pleasure! read more

Our experience was phenomenal with this company! We were on the hint for a place that would do custom engagement rings for both me and my partner. We both work in nonprofit and were going into graduate school so we definitely had a budget for them to work with. They ordered beautiful stones for us to hand pick for the rings which made us feel in control of the process. My dear partner had a hard time deciding her style of ring she wanted designed and went back 5-6 times to change things on the design and Mary was so patient with us. The electronic design was sent to us right away for us to check over and change anything we wanted. When the rings finally came in we were speechless. They were stunning and were exactly what we wanted but could not dream up on our own. Everyone who is looking for a beautiful piece of jewelry I send to 5 star, they really are so incredible at what they do! read more

Mary & Kelly and Five Star Jewelers are the best jewelers in Austin! I recently and unexpectedly had to replace my wedding ring setting which meant dealing with insurance and jumping through hoops. On a whim, I went to Five Star Jewelers because they carry Tacori, but instead fell in love with one of their amazing custom rings. Kelly and Mary were so accommodating in writing the assessment for my old ring to ensure that I received the proper replacement value. My main diamond is now reset in my new dream setting and I couldn't be happier! Would recommend Five Star Jewelers to anyone who wants to work with trusted gemologists, loves unique and beautifully crafted jewelry and appreciates getting the most for the money. read more

In buying, fixing or searching for jewelry in the Austin area, I feel this is the best place. Kelly and Mary both have the best interest of their customers. Each of them know the jewelry business so well and have creative minds that will open your eyes to the most beautiful and exquisite choices in all types of jewelry. I love how they are a small shop that doesn't have to add a gazillion % to cover their overhead costs. Their pricing is fair and always cheaper than their competition. The elegant space and privacy cannot be matched. I highly recommend these girls to anyone shopping for that special piece. read more

Mary and Kelly have helped our family out twice in search of engagement rings. Mary was able to find the exact style wanted each time - and offer a better diamond for the same price the boys found at other stores in Dallas, online and in Austin. The girls were thrilled with their engagement rings and still get compliments daily! Give them a try and you won't be disappointed. read more

I really don't know much about jewelry, so it was great to have Mary help me look for a present for my anniversary. She's very knowledgeable and really helps you understand what you're buying and why you're buying it. Thank you so much! read more

Five Star jewelry is a five star service for top quality diamond jewelry at a fair price . Kelly who is a very professional gemologist helped me design a magnificent trilion sapphire and diamond 3.5 carat total wt engagement ring that is so so gorgeous. For top quality service and great custom jewelry , go to Star . read more

We loved working with Mary for my engagement ring, and for both of our wedding bands! They are gorgeous and I constantly receive compliments on my wedding set! Thank you again, Mary! read more

The gals hear were awesome and had some great pieces. I searched around Austin and came back to get a beautiful necklace. Will definitely be coming back again. read more

I could not have asked for better experience. I needed a special gift for my wife for our 25th wedding anniversary and I felt pretty clueless. I knew I wanted some very nice jewelry, but I had no idea where to start. 25 years in and I was pretty sure I could pick something she loved . . but I had no idea where to start . . . and I needed some help. Mary to the rescue. Not only did she help me define the correct style, she helped me discern the perfect piece by asking the right questions and listening to what I had to say. Absolutely a fantastic experience and I would recommend to everyone. read more

Wonderful experience! Could not be more thrilled with how my ring upgrade turned out! Mary and Kelly were so easy to work with. read more

Five Star Jewelry - 5 carat radiant - Jewelry Near Me - Austin, Texas

Stellar customer service and beautiful engagement ring! Ashley at Five Star Jewelry is absolutely amazing. I had gone in during my lunch break because this place came up on search results for jewelers near by. I could never have anticipated what an amazing visit that would be. Ashley greeted me immediately and I admitted to her I had no idea what I was looking for. She proceeded to show me dozens of rings to help narrow down what I was looking for (helping to find an engagement ring for my brother to give his girlfriend). By the end of my lunch break I had found several rings that I thought would be PERFECT, and Ashley was very conscious to stay within our requested budget. Ashley then took amazing photos of the rings we had found and sent them to me so I could send them to my brother and family. We were all so happy to have found a beautiful ring that we knew my brother's gf would love and in a local, established jeweler instead of having to trust someone online to deliver what was advertised. My entire family loved the ring, and so did my brother's girlfriend who is now his fiance! Ashley and Five Star Jewelry played such a huge, and incredible role in this once in a lifetime event, I can't begin to describe how grateful we all are. Thank you so much, you've made customers for life. read more

Mary attentively and patiently helped me for over a year with the process of auctioning a piece of family jewelry. She went above and beyond appraising the ring- she also connected me with experts that restored it, and communicated with several auction houses to ensure that I got the most out of the sale. She kept me in the loop with updates consistently, and was truly committed to making sure everything went smoothly. I am so grateful for Mary's help and could not have made the sale without her! read more

Wow wow wow wow wow!!!! Yes, that's FIVE "wows". I can't say enough good things about 5 Star. I was looking for an engagement ring, and I came to the right place. I of course walked in not knowing much about diamonds, and left virtually an expert. Kelly G was SUPER helpful. She was VERY patient. We went over many many different options. There was never any pressure to buy. We discussed the style I wanted, looked at pictures etc. She ordered some diamonds for me to look at. I came back, and picked the one I liked. We went over design features, and in less than 10 days, I had my ring. If you don't want to design your own, they have a huge selection of Tacori and custom pre-made designs. They can also order most any ring you want from other designers. Since they are brokers they have access to a GIGANTIC selection of loose diamonds. They can find you any cut, quality, and price of diamond you want. I can't say enough good things about Kelly. Mary the owner was also very helpful. I will recommend to everyone I know! read more

Highly recommend! I had an old three stone diamond necklace from a chain store sitting in my drawer for years. Kelly and her team had it taken apart and the stones used to create a beautiful necklace and pair of halo earrings. Kelly was a pleasure to work with in a no pressure environment. We will be back! read more