I was really nervous about using this service and trusting a stranger to watch my 4 month old daughter for a day. Danica, the owner was great about answering all my questions on the phone. She matched a sitter to our profile and gave us the opportunity to talk to her before we had her watch our daughter. It worked out great I felt comfortable after that. There were unexpected fees that we did pay for. After the $13 an hour we also paid for our sitters dinner, which was fine no problem with that. However when she texted us about us ordering her dinner she informed us she had a sensitive mouth and could only eat puréed food, weird but alright. The room service bill for that one meal was about $70. She also texted us that the water for our daughters formula was running low, we informed her that we were just downstairs (at the same hotel we were staying at) and would bring some water up. About 5 minutes later she informed us she just grabbed the Fiji water from the mini bar even though my daughter had a full bottle of formula still and did not need it right that moment. Now if you've stayed at the Bellagio you know taking anything from the mini bar is $50 plus the cost of the water $22 for a liter. Also coming back and paying was a bit awkward we had her for 12 hours x $13 an hour + 15 for her parking = 171, she informed us it was $175 after we were writing the check. Just a few bucks but still it was awkward. So grand total for 12 hours $317. But hey at the end of the day can you put a price on feeling that your child is safe? Angie was our sitter read more

I arranged for 2 sitters for my daughter's wedding (one for my 2 grandsons who are 6 and 3 and one for my granddaughters who is 6 mo). Since my daughter and son-in-law would be distracted with their celebration and I didn't want to get overwhelmed with their children's care, I sought out the help of a babysitting agency. It was certainly worth it! The sitters were absolutely AMAZING and very flexible considering all the moving parts of a wedding. Celine my main contact from the agency was also great putting me at great ease when I called her with questions before the big day. Thank you so so much. read more

I wanted to wait a while and see how things would be before giving a review. So far I am very satisfied with the service that Five Star Sitters provides. I signed up for a year (of unlimited booking) because I wanted a reliable source for childcare for times I need it most. I'm a law student living off student loans, so daycare is out of consideration because it's unaffordable and I don't want my infant being susceptible to any illnesses from other kids. It seemed to me that babysitting was more affordable and it works for me when I really need to get things done without any distraction. Here are a few things I wanted to highlight: (1) Great communication - they text/contact you as soon as they process your booking or for any other concerns. (2) Very accommodating - I trust that they make a good-faith effort to deliver the right caregiver to meet your needs. (3) The owners will make it work if something doesn't go right. Once, a babysitter had a situation and did not make it on time, so Celene and Danica (the owners) came to the rescue and did the shift themselves and did not charge me for the hours used because of the inconvenience it caused. (I was late for work). (4) Very receptive to comments - I addressed my concerns with one specific babysitter that my household was dissatisfied with, but I place no blame on FSS because every sitter has their own personality and quirks that, understandably, FSS isn't in the position to control. They were very apologetic and welcomed my comments and addressed the issue professionally. (5) Reasonable and affordable AND 24 hours!- I'm actually grateful that a service like theirs exists (it's really my first time encountering a babysitting/nanny service that costs less than daycare) so I'm really lucky to have stumbled upon FSS. Great customer service. The two owners are sweet ladies who are swift with responses and I really appreciate that. :) read more

Miss Kaylyn was wonderful! She is professional and has a great demeanor for children. We came in to town to celebrate my brother's birthday. We needed someone to watch our 3-year-old for a few hours while we went to my brother's suite for dinner ( same hotel). We came back to a happy girl. She had so much fun with Ms. Kaylyn. We are pretty anxious parents when it comes to leaving our kiddo with new people. Ms. Kaylyn gave us a peace of mind and we were able to enjoy our dinner! read more

Five star sitters has saved my life!!! I love how simple it is to book and how they send you a bio of the sitter they have confirmed. I've had a few issues with sitters I have found prior to finding five star sitters and it brings me ease knowing I no longer have the stress of a sitter canceling on me last minute. read more

After signing up and making 2 last-minute reservations, Danica paired me with Debbie. She is amazing! Both boys, 9 and 5, had so much fun with Debbie the first day, and were super excited to play with her again the next day. Debbie ordered food for them, brought games to play, took them to our community pool, showered them, and got them into pjs and bed. And probably a lot more! Knowing that your agency has already background checked your nannies made my husband and I so comfortable and we were really able to enjoy ourselves. Thank you so much! We will definitely be repeat customers. read more

Every sitter I've used has met or exceeded my expectations as a care provider. Great customer service, very friendly, professional, easy to reach, and responsive. My kids loved their regular sitters. The rates were clear and the lowest rate for a nanny agency in town, especially for multiple kids. I couldn't recommend them more highly. We are very grateful for Five Star Sitters! If you need someone you can trust with your home and your kids, look no further. read more

My family and I have used this company a few times now for child care and have had exceptional service. We have had a different sitter every time and each one has been extremely professional. They are courteous and kind and take the initiative to help out even more than what we ask. Our last sitter Lizeth was amazing with our son. He actually missed her after she left. I truly appreciate the owner Danica answering my questions personally and promptly. What a peace of mind service. Thank you five star sitters! read more

My husband and I went to Las Vegas from Vancouver BC for our 10 year wedding Anniversary with our 3 kids and I went through the YELP app looking for trusted babysitting services in Las Vegas (my youngest was 4 years old). I spoke to a couple of higher priced services and they made me feel like I could not trust anyone who charges less than them .... but I trusted the YELP reviews -- and Danica at Five Star really delivered for us. We booked 2 different sitters over 2 different nights. Both were incredibly competent and managed the kids differently --yet I had no concerns whatsoever about the kids' safety. One sitter was more strict than the other sitter but my middle child has impulse control sometimes and was being naughtier the 2nd time so I was actually glad to see the 2nd sitter was able to "lay down the law" and keep the kids safe under her control around the busy hotel property. We stayed at 2 different hotels on the strip and the 2nd hotel was also right in the heart of the strip jam packed with people. The 1st sitter was more relaxed and kids were able to have more fun with her but we were at a property at the tail end of the strip that was more kid friendly, less busy, and further away from the busyness. Five Stars deserves its name. Thank you to all the previous Yelp reviewers before me for helping us save some money on babysitting so we could splurge a bit more on our date night / anniversary dinner. Both sitters were young - recent high school grads but also locals born and raised in Las Vegas and now attending university. I did not put my young kids "at risk" by going with a less expensive service. Danica is truly great - I booked one sitter a week in advance and she managed to find another sitter last minute. The whole experience was outstanding and I consider this a fair and mutually beneficial transaction. Much better value than anything else you will find for babysitting along the strip. Our Travel dates were end of August 2017. read more

I used Five Star Sitters for the first time yesterday. It was the first time I'd left my baby with somebody other than a friend or family member so I was nervous but Denise did a great job with my kids. I've used care.com before and liked them ok but the sitters could be flaky at times so was also a bit worried about that but I was greatly relieved when my sitter showed up and on time!! I'm a local And will use them again. read more

Five stars for Five Star Sitters! I would highly recommend FSS to anyone looking for a sitter while in LV. I cannot wait till they expand into other cities. Pricing is very fair and the sitters are very professional and friendly. read more

Five stars for Danica! We were able to book her last minute earlier this year and used her again this past weekend to watch our infant son. It was hard for a first time mom like me to leave my son, but Danica was wonderful with him. Highly recommend! read more

My husband and I are military and recently moved to the area. We have twin infants who we had never left before. Danica found us an amazing sitter and we were able to have a nice relaxing night out. Danica help to put us at ease and found us the perfect sitter. We will absolutely being using five star sitters again! read more