Excellent! My first time coming to this location and it might be the best one I've been. Quick…read moreservice, very attentive and kept me informed of every step the entire time. It's often women are undermined in these spaces and that was not the case here; the value is there and the quality is there! I got an oil change, something with the fuel, and another service for my radiator. Thanks Matt and P for all your great work today.

Quick, personable, and great quality service. Everyone was really nice and the price of everything…read morewas great! Dominic did our change and was wonderful and Skie and Avia did amazing as well!

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

They did a great job on my brake lines and were three times cheaper than what I was quoted at…read moreDobbs! Highly recommend them!

Stopped into Jiffy Lube 8/1 on Watson for an oil change. I was immediately greeted and they started…read moreon my service within a minute. They even re-attached my skid plate as a courtesy since it wasn't re-attached at the dealership I had it serviced last. 100% recommend, very nice, clear on pricing, professional, and thorough while being quick. Will be back!! Thanks again to Ken, Will, Jb, Jordan, and Roy!!

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

I brought my vehicle back and they cleaned up the inside of the engine compartment from the oil. So…read moreI adjusted the rating.

Very professional and fast! The staff did a great job of explaining what was wrong and working with…read moremy schedule to fix it. Will happily come back just for this crew.

Literally everything they are extremely slow. It took my girlfriend over an hour to get her oil…read morechanged. For somewhere that is supposed to quick and convenient. Also their prices are high compared to their competitors.

Service was poor at best, I waited in line for over an hour just to get a headlight bulb replaced…read more. Once I got up to be served , they at points ignored me when I spoke and spoke to me like I didn't know English, very ignorant staff. Then they proceeded to just pretend and bang around on my car like they were doing something and in the end they said that they couldn't get to the area to change the bulb . So after all that nonsense , I left went down the street to jiffy lube and they change my bulb in 5 minutes without all the banging and drilling around . They also told me I was missing a few plastic screws . Hmnn.. I wonder how? Just unbelievable. I will never go back here .

I will say this till I am blue in the face, you will not find a better shop! They are some of the…read morebest business owners and people I have had the pleasure of knowing, they are always willing to help you and make sure you are taking care of. I over filled my Audi's Q5 oil this past weekend, and the car started shaking and I was terrified I ruined my car. I called the owner Eric on the weekend and he said he would see if he could fit me in on Monday even though their schedule was packed! Guess what he got me in. This is the type of service and business we are missing these days. I appreciate you all! Thanks so much for your help.

Very poor customer service. Went in for a simple emissions inspection. They claimed that it failed,…read morebut still charged me for it. Sent me to a dealership "to fix the problem with my car's computer system". After going to a dealer's shop and paying $125 for their diagnostic and a second emission test, which passed, the dealer suggested that I go back to SL Hills for a refund, because their state-emission tester was faulty. (It happens to the dealer on occasion, so they get a replacement.) Eric, the owner at SL Hills, said that it was the state's machine, and it wasn't his problem if their machine was faulty. Would not give me a refund for the inspection, much less any compensation for the other $100+ that I spent without cause. I won't ever be going back. Any customer looking for helpful customer relations/service and accountability for their work should also look elsewhere, IMHO.

Extremely happy with this service , I had just been over at valvoline down the street from this…read morejiffy lube to get my headlight bulb replaced, waited over an hour, the staff was rude and unprofessional and they banged and drilled around on my car and in the end couldn't replace the bulb . I was very disappointed, so I turned went down here to this jiffy lube and had a total 360 service . They replaced my bulb in like 5 mins , everyone was professional and the manager kristy also went even further and checked my engine light codes for me and gave me a tune up quote I asked for . Needless to say , I will be back to get my tune up here and oil change when needed .

We were pleased with all service that was done as requested by friendly and competent personnel…read more The quality of service lends to the value of the work done.

A car is a big expense, no matter the make or model. I trust and respect Todd and his team to…read morediagnose any problem accurately, and to tell me the right way to fix what issues there are, without any unnecessary additions. I am never concerned that I'm being taken, and that's so important for a woman walking into a car repair shop. I love that they will do a quick check to let me know what issues may be coming up, to let you save up for the expense. I recommend Fred's South County Auto without reservation!

Had a low oil pressure warning light. I replaced the sensor but did not correct the problem…read more Had Fred's Auto check the oil pressure with a gauge. They recorded three pressures: Idle-1500 RPM, 2500 RPM. All reading show good oil pressures. Car is driveable the way it is. Ordered a pressure sensor cable repair kit that we will install later. They folks do great work and did exactly what I requested.

I've generally had pretty seamless experiences with this Dobbs! The staff are nice and helpful…read more I've never had an appointment with them, it's always something more urgent it seems, but I can usually drop it off and get things repaired by the end of the day. I appreciate that they call with updates and do the best they can to accommodate your timing.

Requested a service and when I came at the time I was told it would be ready it the service had not…read moreeven been started. they then tried to upsell me the entire time I was there and told me it would be an additional two hours past the time I was quoted.

they are honest guys! they could sell extras to my daughter when she gets oil changes,ect, but…read moredon't. They recommend anything they think needs attention but never pressure her. Their prices are good and they do quality work! I highly recommend them!! Mike Hackett

Great service and very reasonable rates for diagnostics and oil change. They do not try to over…read moresell or over charge their customers and are very honest. Thank You!