First off, this site is now called Blue Compass RV in Surprise AZ…read more We bought a new Bush Whacker plus camper trailer. On our first trip one of the doors on the cabinet fell off, the air conditioning vent on the side of the camper blew off the side while driving, the table was so wobbly we couldn't sit anything on it, the bench seat moved with the camper and tore a section in the wall and the whole frame of the bench fell apart (never even sat in the seat). Took this camper in for repairs. It took over 3 months to get this completed. Kept getting that we were waiting on the Manufacture. After getting that excuse too many times, I asked for the number and called the manufacture myself. They informed me that the parts were not ordered until 3 months after we took our camper in. Per their records, the parts were shipped out 3 to 4 days after receiving the order. Then to make matters worse, they gave me the tracking numbers of the parts and come to find out, they were delivered over a week prior to my phone call to the manufacture to see what the holdup was. After calling back the dealer and telling them that the parts were delivered and who signed for them. They finally found them and blamed the UPS driver. We have had to cancel several camping trips due to the camper being in the shop for repairs. Now after getting our camper - the a/c is not working, will not blow cold air at all. The dealer told us that if the outside temperature gets above 90 degrees, that the a/c will stop working and just blow hot air. So here we are waiting and waiting again for repairs that take way too long to get fixed. Our last trip with the camper, the camper was in with service for at least 2 weeks. We had another camping trip planned (the 2nd one for 3 days). I called them on a Monday to tell them I would be picking up the camper on Friday. Friday came and I picked up the camper. Got it home, that evening went out to get it ready for the trip and what did I find - the a/c unit and whole section was still torn apart. Nothing was put back together at all. Called them on Saturday morning - told them I was bringing the camper back and I expected it to be put back together when I get there. We have only had the camper for 9 or 10 months and we have only used it 2 times since we have gotten the camper. It has been in the shop more time than we have had it. Also, no Blackstone grill hook up parts, so they had to order them so we could use the built-in grill. On our 2nd trip with it, which was only for 3 days, we had to fix a water leak in the outside sink. It kept leaking water into the bottom of the camper. We have had nothing but problems and poor service. Very disappointed and wishing we never bought this camper or at this dealer. Just a very poorly built camper and very poor service at this dealer.

Staff - mostly great…read more Here is the red flag - when I asked (during my 3rd visit) if they have any objection to me bringing in an independent inspector, I was told that for insurance reasons I cannot but that they have a great service department. Big red flag. So you want me to commit to a 10 yr mortgage like deal that you will make thousands of bucks on but I can't have it inspected by a 3rd party? Couple things for those wanting to buy: 1. Reputable inspectors have insurance so no reason to say no. 2. ... If a dealer is unwilling to let you inspect - go elsewhere. I don't want to buy an RV then discover issues and have it sitting for months on end waiting for service. Question - you don't have confidence in the RVs you get from manufacturers? No reason. It to allow an independent, insured inspector unless you are shady and trying to hide something.

Chris couldn't be any nicer. He really jumped in to help me evaluate a pre-buy RV on a very hot…read moreday. He gave me a list of things he wanted to evaluate in the 1.5 hrs. before we were runoff by the Blue Compass Mafia. We determined it was a non-lemon and I could safely buy the unit and start camping next week! Yahoo. Chris went above and beyond-doing far more than he was paid for and having fun all along. He looked at the roof, frame, pIumbing, propane leaks, seals, fridge, AC, instant hot water heater and awning. The big important stuff. THANK YOU Chris.

From the owner: Love RVs? So do we! Assure RV Inspection & Services is your trusted partner for pre-purchase RV…read moreinspections. We provide thorough, NRVIA-compliant reports so you can buy with confidence. Get in touch today!

First of all our Salesman Ted Smith was very pleasant to work with, after that it goes down hill…read more We bought a 2105 Puma, things to their credit, they found the galley tank was cracked and replaced it, they also replaced the AC cover although it wasn't the correct cover but some generic that seems to be a little to big so it works, I appreciate that, they did order the parts and got them and installed in the time frame they said. From here on it gets worse. On the inspection they give you a check list to mark off the things the tech goes over. We drove over 2 hours to get there expecting it all to be primed, the last thing we wanted to do was wait for them to fix things. So here is the list, the scare lights dont work, when the tech flipped the switch he looked out at the lights flipped them again said these are your outside lights. To his defense they may have worked although I did not see them come on but the 120 mile trip could have broken the filaments so that is not an issue, $1 in blubs and it was fixed. The interior skylights had the lexan piece removed, one of them on inspection the first day was off and just laying up inside he roof, the other it was already missing so instead of attempting to at least fix the one they just took the piece of lexan out. The inside was cleaned of the major messes left by the owners, I would have thought that would have been done before even showing the trailer but not so. The walk through was the standard customary deal, we have bought many rv's but let the guy do his job. The very first thing that we took notice of was the exterior of the trailer, it was filthy and I don't think they even washed it, all the caulked seams were dirty brown from the dirt, we thought ok must be impossible to get off, turns out that wasn't the case it just need to be scrubbed. I am pretty sure the brochure they gave us said the unit would be cleaned inside and out plus Buff wax Detail (see Pic). It was not, the carpet was never even swept or was swept poorly. The roof was dark brown from dirt, now they were up there replacing the AC cover so surely they noticed the roof was in sorry shape but not a drop of water had hit it. It's when we get it delivered it starts to get worse, first of all the battery was so dead it had 3 volts in it, worked fine at the dealership but it was plugged in and was powered by the inverter, we wondered why the jacks wouldn't work. Al had made a point of telling us that if it needed a battery they would replace it and only charge us their cost. Obviously that didn't happen. Next was a leaky shower valve that had leaked enough that it lifted the paper off the faux wood in the bath on the floor. They had thrown some caulking down apparently to try and fix where they thought it leaked, outside of the obvious water on the floor was that the access panel on the front of the shower had the bolts hanging out as if they forgot to screw them back in. The cover on the bottom was poorly put back on after replacing the bad galley tank. Are these major things you might ask, no they are not and I got them all fixed but considering they make a living off the consignment they made a lot of money for not a lot of effort. Granted they had some time involved in replacing the tank and maybe they allot only so much time for what they make if this is the case I understand but cleaning the outside should have been a major point for customer satisfaction. I will not suggest you not buy from them but pay close attention to what they say and do. One thing that seemed ironic was that the tires while being 6 years old had little to no wear so this probably set in a location and not moved around, the tires looked perfect with no weather cracks or other showing of degradation but the tech was adamant that we should replace the tires and if we chose to have it trailered 120 miles anything that happened was on us. While I appreciate his concern it was not expressed so much in his attention to what we already paid for. Again Ted Smith was very accommodating and responsive to our needs and we appreciate that.

SCAMMERS - STAY AWAY FROM THIS DEALERSHIP!…read more I did business with this company several years ago and had a great experience. Unfortunately, since being acquired by Camping World, things have changed dramatically for the worse. I cosigned my RV with them at the end of the April 2026, and it sold fairly quickly around May 15-18, 2026. However, nearly four weeks later, I still haven't received my payment. Almost day I called seeking answers. Most of the time, I was sent to voicemail. When I did reach someone, I received a different excuse each time: * "The sale won't be processed until June." * "You'll get your check tomorrow." * "The person who writes the checks is out of the office." * "We paid off the bank, and the bank will send you the money." Most of this information came from the consignment manager, Ted, who either did not know what was happening or provided inaccurate information on purpose or just because that person is completely unfit for the job. There was a loan on the RV, but according to the consignment agreement, the dealership was supposed to pay off the loan and send the remaining balance directly to me. Instead, the entire sale amount was sent to the lender. In addition, the payoff was delayed for at least three weeks, resulting in unnecessary daily interest charges on my loan. Now I am at the mercy of the lender to return the overpayment and send me the funds that should have come directly to me. This is completely contrary to the terms of the consignment contract. on 6/9/2026 I eventually contacted Camping World corporate, and they directed me to the general manager, Tim. His response was disappointing: "I'm new here. I don't know what happened. I'll investigate and get back to you." He never followed up until Camping World intervened a second time. Even then, instead of receiving an apology or a clear explanation, I was made to feel as though I was being unreasonable for expecting payment for my sold RV and calling them scammers. As I write this review, I have no RV, no money, and no clear timeline for when/or if I will receive the proceeds from the sale. DO NOT BUY FROM THEM. DO NOT CONSIGN WITH THEM. If you purchase an RV from this dealership, keep in mind that they may still owe the previous owner money from the sale of that vehicle 6/25/2026 update - It has been well over month since they sold my RV and no funds to date - response from RV Arizona is total BS and this is business to stay away- DO NOT BE SCAMMED by RV Arizona.

What a adequate name for this company! Kevin sure does provide Top Notch service. He was quick to…read morerespond to my needs and was able to fit me in as soon as possible. He kept me updated on the repair process and even recommended some yearly service items I have overlooked. I am glad I called Top Notch RV Mobile Repair. They will definitely be my first call every time!

Top Notch RV - Mobile RV Repair…read more We called Kevin due to electronic issues with our RV slide & awning. He understood that we were traveling and he fit us in to his schedule. He returned our phone call, he called before he arrived to let us know he was 30 minutes out. Once here he worked to problem solve the issue for us. He was able to figure out that our control board is bad. Although we still have the same electronic issues, Kevin was able to override the control board so we can move our slide in & out and open and close the awning. He was able to get us in a situation where we can keep moving until we can get to an RV dealer for a permanent repair. Kevin communicated with us every step of the way. He is honest and reliable. Thank you, Kevin, for the wonderful service.

Shop out my hitch on wrong. Never attached safety break. Fifth wheel adjustment part fell off. Shop…read morecharged me 2495.00 for prep of trailer and didn't even have enough propane for one night.

Me and my husband applied and they offer us a deal after asking a down payment and all paperwork…read moredone they send us home. To call us the day after saying that they wanted more money down. We choose not to buy the RV and is been more that 3 months and they still haven't return our money or answer the phone. Be careful people out there, today was us tomorrow it can be you

Being retired from the aftermarket custom automotive and truck industry I prided myself in always…read moreoffering exceptional customer service and that's what I expect when I am spending my hard earned money. I recently purchased a new Ford Raptor and needed to order a camper shell for my dogs . I reached out to 5 different local shops in the greater Phoenix area and only one yes one business responded to my request. Yep you guessed it Zac from Camper Capital Peoria & Phoenix. He actually informed me that he had them in stock. I was so surprised at their large in stock selection of inventory. Normally you always have to order them and wait 4-6 weeks. So I picked up my new truck and drove immediately to Camper Capital Peoria and was greeted by Mike who offered the same excellent customer service that Zac offered me. The shell was installed and I was on my way in a matter of a hour. To top it off Zac offered me a great deal even cheaper than if I had ordered it from my local camper shell dealers in Prescott AZ. Once it was installed I was back on the road home to Prescott AZ. I sincerely appreciate Zac and Mikes time, consideration and exceptional customer service. They both have an incredible knowledge, integrity and a passion for what they do. It's rare these days to find a custom shop that offers good old fashion quality customer service, quality parts at a very fare prices. Stop by Camper Capital Peoria and or there 2nd location in Phoenix for all your bed cover needs. Camper Capital Peoria or Phoenix "Making Campers Shell Purchases Great & Easy "

Getting ready for an extended road trip and trying to find ways to tarp our gear without needing…read morespiderwebbing and straps all over the bed of my Nissan, was getting out of hand. We decided to get a locking camper shell for simplicity, security and a touch of style. After ten minutes of online searching, it was obvious my retirement income was not going to afford a new shell, and the used ones online would not fit, were overpriced, or needed time and money I couldn't afford. After a day of searching and finding nothing, we found a listing for Camper Capitol. With a quick call to see if they had anything in stock, Zac found three possibilities. I drove over and in 15 minutes John and his right hand man helped me pick one that fit, looked good, and had a good price: no pressure, no hassles. They washed it, put new seals on it, and helped me out with the final price. Even though it was the end of their day, they didn't skip a step and and made sure the shell was secured and safe. The customer truly is valued here! Save time searching the valley for your shell, start here and you won't regret it.

Thank you Jeff for going above and beyond to get our furnace working so we could go on a long…read moregetaway weekend and not freeze to death . Jeff worked on our old little fifth wheel six years ago and I'm so glad we kept his information. Out of all the mobile RV mechanic I called he was the only one that made himself available for me. Thanks again for going above and beyond you did an amazing job.

Waste of time and money and rambled on too much. Requested an inspection (head to toe)…read more I expected a checklist of each item inspected on my rig and comments if needed. Got nada but a bill! Not a professional inspection at all.

A friend of mine just used these guys to have an awning installed after it was ripped off during a…read morestorm. He said they were incredible people, very professional and reasonably priced. I said OK let me give them a try. So far they have been fantastic. The young lady in the office was very helpful with product choices and colors. The tech came our to my home to verify measurements, and the install will be in a few days! I will keep you undated but so far I couldn't aske for a better experience.

RV awning Co. was awesome they came out to my RV in El Mirage, and fixed it for me in just a few…read moreminutes, I was so happy with them coming out the same day to do the work. Thank you so much I highly recommend them, extremely reasonable cost.