The other night when going to bed I turned my Air on and there was a clanking noise happening every 15 seconds. I turned my unit off not wanting to deal with it at 9PM. The next morning, I called Collins Commercial Services and spoke with Danielle in the office. She was very nice and helpful. Danielle was able to get a tech out to my house that morning. David came and looked at my air and found that my unit had a leak. David was very knowledgeable in explaining what it would take to fix my air which he was able to fix that morning. Thank you Collins Commercial services. read more

Incredible store what Phoenix needs after drys electronics closed no more over priced computer and parts at best buy or gambling with your Amazon purchase arriving or being stolen off your pourch microcenter has you covered need a new gaming gpu they got you need a 3d printer or filement for your current print they got you amazing store read more

My toilet wasn't flushing nor was my shower draining. Tyler diagnosed the issue quickly and got to work. He had to completely remove my toilet to correct the problem. He cleaned everything extremely well when he was finished and completed the job with professionalism. Everything went smoothly from beginning to end. I highly recommend Collins Commercial Services! read more

Used Collins several times in the past, including for tankless heater installation. Had Diego come out this morning to replace a leaking garden house valve. He did an excellent job and the bill was reasonable. What else can one ask for? read more

Very polite and friendly Very good service All the guys did a wonderful job . Every day they where working. Very professional. David T Alan Carter All wonderful. Thank guys Keep up the good work read more

I've used Collins Commercial for all my plumbing. Always great work. Brian and Tanner recently replaced my water heater. Perfect job, as always. Thank you so much, guys! read more

I had my water heater replaced today with plumbing technician Eric Bruzelius. He also was the tech that provided the estimate. Unlike the other people that came out to provide a quote he didn't try to sell the product or the company. He was quick and efficient. The only complaint is about the office providing me a window of 8-10 am and no one contacted me that the tech would be late. I had to call twice and then they finally arrived around 1230. It would have been more professional to call me to let me know they were running late. Luckily I didn't schedule any other appointments for today. I have to update this review because after the techs left the exhaust pipe fell off. My garage would have filled with CO2. Luckily I went into the garage and found it. The company did send someone out that night to fix it. read more

Horrible customer service will never call again. The lady who answered her phone was very let's just say preoccupied and talking to someone else while i sitting on the phone for over 4 mins without even being asked my name. read more

We've used Collins Commercial Services in the past to service and clean our air condition units and they repaired two of our units in the past with great results. Two days ago we noticed an issue with the AC and called for service, they were supposed to come yesterday but they did not show by 3:00pm and no call to let us know why, so my wife cancelled because it would have to be at the overtime rate and requested the service for today. At 8:15 am my wife called again to see what time they were arriving and she was informed that we were the next stop. I called around 2:00 pm to see what the eta was and I was told that she was going to check and see what time they were finishing the prior job and I would get a call back with the anticipated time of arrival. 3:30 rolled around and I did not receive a call so my wife called again to see what the eta would be and she was informed that if we wanted to still have the service we would have to pay the overtime rate otherwise we would have to wait until Tuesday because of the holiday weekend. This is not how people should conduct business and we are going to use another company and I don't mind paying someone else overtime if told upfront. read more

Collins came out as a recommendation from a home warranty company to repair a toilet flapper that would not seal. They put in a brand new piece that failed 34 days later and they will not be responsible for the work because their warranty is only 30 days! If the piece is faulty they will replace it but labor is not free. Why should I have to pay for labor twice if it wasn't corrected the first time or pay another $69 fee to the home warranty company for them to fix something correctly? Apple Plumbing is a much better company that stands by their work. If you want something fixed right the first time or a company that stands by their work, call them first! read more

Collins Commercial Services - Plumbing Near Me - Scottsdale, Arizona

Robert came out and helped us with our broken garbage disposal and some attached pipes that we found out were contributing to a slow leak under the sink. Robert was knowledgeable, personable, professional, and all around a great guy. I will definitely reach out to this company for future projects. Thank you for the fast and excellent service. Robert - Las Vegas Work Order# 186421 read more

I would like to say thank you for the amazing service. Diego was wonderful. He was so nice. It is such a pleasure to do business with such a great person and great company. My Father has used Collins before as well and recommended them. Collins is definitely the best company around to work with and I highly recommend their company. read more

I was introduced to Collins through my Home Warranty company, My plumbing technician Chris Parker arrived at the designated time and was professional and knowledgeable. He worked diligently to fix the plumbing issues in my older home. Chris answered all of my questions, and was courteous and personable. I will definitely recommend Chris Parker with Collins to all of my friends and family. Marilyn M. read more

Tyler of Collins Commercial Services came to our house to replace two bathroom faucets. We supplied the faucets. The existing faucets were very difficult to remove but Tyler was able to cut them out. He also replaced two shut off valves. He worked very hard and did a very good job. read more

I am honestly dumbfounded that this company has as many 5-star reviews as they based on my experience with them. Not only did they not fix the problem after 2 visits, but they destroyed our kitchen sink island and caused water damage. This is the story of my life the past 2.5 weeks... (2 Weeks Ago) Original Problem: Leaking kitchen faucet, cold water shutoff wouldn't completely shut off water so it would slightly trickle. Leak was about a gallon a day. Problem AFTER 1st visit from Collins: Still a leaking faucet, BOTH hot and cold shutoffs were completely broken by plumber, leak is now a gallon an hour. Water damage throughout kitchen from increased leaking. Next visit was 10:30PM on Friday night with just my wife home: New Faucet installed, pipes broken by plumber, dry wall ripped out of kitchen island, problem still not fixed. Next visit Monday: Pipes fixed, no more leaking. Still water damage throughout kitchen. Still need to fix the hole under the sink. Faucet is now LOOSE, lifts out of sink. Next visit from Dry Wall company (because Collins can't do that) the following Friday: Hole fixed, faucet remains loose. Every couple days I have to crawl under the sink to try and tighten the nut holding our faucet on because the plumber believed "finger tight" is good enough. I highly suggest you find another company. They should be ashamed of this type of work and if I owned this company, I'd be looking into this fiasco. I HATE writing bad reviews, (look at my other reviews) but this company earned every bit of this 1-Star. read more

We had Collins Commercial Services (Chris) come to our home to repair our water heater pressure relief valve. He replaced the valve (excellent job), cleaned up the area and discussed other issues that were obvious. He also repaired a leaking faucet in one of the bathrooms and cleaned out the sink drains in both bathrooms. They exceeded my expectations by far and I would use them again. Referral # 182466, 182464 read more

Diego Rodriguez showed up on time, was professional and personable and is a great ambassador for the company. Excellent work, communication and service. Other interactions with Collins over the phone were also courteous and helpful. read more

Chris was right on time and a great job figuring out the real issue and determining what really needed to done. Thanks for a job well done!!! Referral # 177904 & 178023 read more

I rarely write reviews, but Diego from Collins commercial was such a pleasure, very professional, courteous, and helpful explaining everything to me while installing 3 sinks in my bathrooms. Definitely recommend!!! read more

I used their plumbing services through our home warranty. The tech, Chris, was excellent and very fast. People like to imagine that techs milk the clock. There was none of that here. Before leaving he offered a tip regarding our heater that will save us some time and money, which was very nice of him, since that had nothing to do with the call. I think the overall process might have been completed a little more quickly, but the work was first rate. Sometimes I wonder if it isn't the warranty process creating the delay, because our problem was fixed in one day, the first time, once everything was ready to go. read more

Jose was great! Answered all my question, explained what he was doing as we went. I felt he is honest & trust worthy. I would ask for him if I needed service again. read more

The response time after I put in a request through my home warranty was amazing. They were able to get a technician out to me same day. Eric even showed up an hour before our scheduled time, which is usually unheard of when it comes to repair windows. 100% would recommend to friends and family in the area. read more

Extremely pleased with the service I received today. Jason and Eric called me when they were five minutes away. They showed up on time and went right to work. Both men were clean and polite and quickly fixed my toilet issue. They gave me a few tips and tricks to avoid this issue in the future. Thanks guys! read more

The efficiency of this company was very impressive. Sometimes with plumbing calls you don't really know what to expect, this was our first time using Collins and they called us same day to set an appointment for the next day! The technician Eric B. came right in the middle of the window time and gave me a call 10 minutes before to let us know he was on his way. When he got here he was very nice and fixed everything quickly and cleanly. So nice to have water pressure in our shower working again! Would definitely recommend their services! read more

Do not recommend Collins at all. Came in for sump pump repair, was told the smell would take a while to clear. Ten days later the smell is so bad its intolerable...they did not properly seal the unit allowing the sewage smell to continue. When I called to complain I received a call from the VP of customer relations Cindy who's tone throughout the conversation was more annoyed than concerned. She stated that even if it was an emergency service of something HER COMPANY repaired they would NOT come out on the weekend because it was through our home warranty. When confronted about the annoyance in her tone the response was "well I don't know what you want me to say I already apologized" Collins Commercial Services this is the response YOUR VP of Customer relations gives your customers! read more

Thank you to Eric for being an honest technician. He fixed a part that another plumbing company told us that we were going to have to replace. We strongly recommend Collins commercial service for all of your plumbing needs!! read more

Call my home warranty in regards to a leaking water heater and they assigned Collins. They called after a few minutes to set-up an appointment on the same day. Eric called before arriving and go to my house in the promised time. He was courteous and always wore a mask which I appreciate due to current situation. Eric explained what was wring with the water heater and would need to replace. He did the job in a timely fashion and was very meticulous in securing the job was done correctly. Highly recommended on response time, ability to fix issue the same day and professionalism from Eric. Thank you!! read more

Diego replaced my water heater, he was helpful and share best practice to ensure water heater has long life. he ensure we test hot water before he leaves. read more

Brian fixed all the items in my list of small issues as well as installed my ice maker. Great company...great experience.

Had an issue with our septic tank. Had a company called out initially who seemed stymied by the problem. Called Collins as we had good experiences with them on past houses. Eric came out and got the job the job done! He was thorough and polite and made sure the problem was resolved. What more could you ask for? Great experience overall. 5 stars. read more

We were having a "mysterious" water pressure issue at our home. A call to the City of Scottsdale recommended that we contact our plumber and to expect that it was a bad "regulator." Much to our relief, and confessed humility, we learned from Diego Rodriguez with Collins Commercial Services that the lever controlling the water flow was nearly in the "off" position. Diego (and his co-worker Dylan) was professional, efficient, extremely polite, and an overall great representative for Collins. read more

Wow!!! Geraldo, our technician was wonderful !!! We had a nasty mess under our kitchen sink from a leak in our faucet sprayer hose and luckily for us he had a spare hose in his truck so we didn't have to wait for him to buy one from the parts store. He replaced it right away and was done in a few minutes !!! I was soo happy not to have to wait !!! What a super nice guy!!! So friendly and professional and even recommended we contact Moen as it should still be under warranty. I really liked this guy!!! He sure made MY day!!!! read more

There is nothing worse than coming back to your house after being away for 6+ weeks, flushing your toilet and watching the water rise. Not only is the water rising in your toilet, but it's doing the same in your tub and shower. Gross. Seriously, it's gross. For some reason, I had anticipated something like this happening before I left because I am my mother's daughter - I am *so* paranoid about things like this happening and worrying it's going to cost a minor fortune. Anyway, i had printed out some coupons that they had on their website - 10% all services over $100. SCORE! While it's not much, in these economic times, it does count for something because I can use that saved money and go somewhere to yelp about later. ;) I felt bad for the guy who came out because it seems we have a bad root problem - and the only way to get to the pipes in the house was to climb on our roof. Setting sun, temperature dropping and having to climb on the roof? Not exactly what someone wants to do at close to 5pm at night. However, the guy was a trooper! He did it and our toilet now flushes nicely...until the next set of roots grow in. He recommended throwing stuff down the toilet to kill the roots (I don't remember the name, but I know it's dangerous! haha) to prevent that from happening again. This is the 2nd time I've used Sun Devil Plumbing and I'd recommend them again. They're fast, friendly and courteous. The guys know what they're doing and for hapless homeowners like my husband and myself, that's a good thing. read more

Collins CS was so cooperative with scheduling our service. We had an appointment with another company to look at our hot water heater & they called 2 hours earlier than scheduled wanting to come to our house. When I told them I couldn't get there any earlier they would not make any changes to accomodate us. Collins was called and they totally worked with our tight schedule by coming in the evening and driving 25 miles out of the valley to do so. Their service tech's were very polite & did an awesome job installing a new hot water heater. Thank you Collins, we will remember you for all plumbing needs! read more

Through my home warranty, I have had Collins come out several times over the past 15 years and have always been satisfied with their service. Today, Chris P. from Collins provided a thorough diagnosis and excellent service. All of my plumbing issued were fixed in a timely manner. Thank you, Collins, for continuing to provide quality service over the years! read more

As new homeowners, we've never dealt with plumbing issues and had no idea who to call when our shower starting acting up. Our warranty company referred us to Collins Commercial Services. Eric was incredibly professional and had quick availability to come help us. He fixed two problems with our shower in less than 10 minutes. We would definitely use them again! read more

Unfortunatley for me, my home warranty service sent me to this company. Their customer service is absolutley horrendous. They never call when they say they will. They always show up at the end of the 4-hour window they give you. And everything takes much MUCH longer than it should. Imagine have a leak in your house and having to wait a week and half to get it fixed. How these people stay in business is beyond me. By the way, given the crappy service I received, I was able to get the insurance company to give a cash out on the estimate provided by these jokers. I was able to get another plumber to come in, assess the situation, and fix the leak the very next day instead of waiting for four more days for Sun Devil to possibly get back around to me. Did I mention the other plumber charged about 50% less? Yep! 50% cheaper and four days sooner! read more

Diego Rodriguez came to my house to make some plumbing repairs today. He did many repairs more than I expected and did them quickly and cheerfully. I was lucky to have him here. read more

Collins commercial came through in the end. Was supposed to have a worker come between 3-7 but he had car issues and couldn't get here. Didn't call me so they lost a star for that but things happen. They set it up for the very next morning and made me the first job of the day. Gerardo did a great job and deserved 5 starts for his part in my repair. Had to have two toilets with leaks assessed and the innards changed. Explained to me the issues. Showed up on time. Was neat and respectful. read more

Eric did a fantastic job installing my new touches faucet. He was quick, quiet and left the space tidy when he finished!