I desperately needed help after riding over my Macbook Air laptop with my power wheelchair!…read moreFortunately it'd been lying face up on the floor, so just the screen side was toast. And even more fortunate, I live only blocks away from A-Solution Repair Shop, who by-far had the best reviews of repairs in Western WA, let alone downtown Renton! And fortunately again, An had a Macbook Air screen that fit may laptop. In a couple of hours and for a reasonable cost, I got my computer back & working like nothing had ever happened. Well, the computer's top & bottom are different colors but I think it looks kinda cool and definitely unique and it's a reminder to me to be more careful with my toys. An was, as others have said, super helpful plus he has a great sense of humor!

Great guy and was upfront about if my iMac was even worth repairing. He has a lot of monitors for…read morereasonable prices and will use him again.

He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

I think Victor may be one of that LAST miracle missing links as repairmen between 50s to 80s left…read moreon this planet, and he's really not all that old. So far the man has helped me fix an 81' 23 inch Zenith console TV (by repairing the 9-160 board), and also a 1980 Zenith "Integrated Stereo" system. Literally every other shop and tech in a 50 mile radius had turned me down (for the last 10 years or so) on these specific devices - BUT Victor took a chance, and said basically "Eh, 50/50, I try... I love the weird old stuff." Well, the dude knows his stuff (weird, old or indifferent), and he didn't just try, he went far and beyond what any normal person hoping for a quick buck would do - and honestly, even IF he hadn't fixed these 2 items, I'd still just be thankful the guy is around and still having a passion for fixing this stuff. He really knows the old school basics of capacitance, soldering, schematics, etc vs real life experience and diagnostic. In a nutshell, Unicorns ain't real, until you literally meet one. A++++. The guy is a terrific go to imho thus far.

Old school electronics tech with decades of experience now working out of his clean garage. Victor…read moreis a nice, personable, and humorous man who is also serious about his work. I recommend taking any vintage electronics to him. He's reasonably priced too. I thought I would drop off my item but he asked if I had time to wait so he could quickly diagnose my item - which he did.

Needed to get a 50 year old Technics SL-D3 repaired, one of the RCA jacks quit producing sound…read more Skyway radio and tv service ordered the right part, repaired my record player, and I picked it up in very short turn around. It cost me about $50, and totally worth it as I love this turntable. I also took a very old, almost century old portable gramophone here for a small tune-up. He greased all the mechanical points to keep this gramophone running for the next century. Awesome work, great value and fast.

Excellent service and repairs. Tok-san has been my "go to" for stereo and turntable repairs. Highly…read morerecommended.

Our 2.5 year old ($1344) Samsung 55" OLED TV failed to power up on the night of the Super bowl so…read morewe ended up watching TV in our bedroom. The next day, I tried every troubleshooting suggestion I could find and it would just not power up. It had been fully operational 15 minutes previously. I called Nortech late in the day, around 4PM to schedule an appointment and to my surprise, I was told a technician could be there in 30 minutes. The visit would be $185. I had a bad feeling that I had lost a power supply board but I wanted to know for sure. The technician arrived as promised. He was on his way home to Federal way. He did the same checking as I had done and confirmed that it was the power supply. He told me this was a common failure and that the repair would be $795 but they would ahve to order parts. It would require the TV being dismounted from the wall mount. I decided to buy a new TV instead and he agreed with the logic of that decision. I bought another Samsung 55" OLED (still highly rated) for less than the cost of the repairs. The Nortech technician was courteous and professional.

We recently had a problem with our Kitchen Aid Dishwasher…read more I contacted Kitchen Aid and they weren't very helpful since the Dishwasher was out of warranty. We contacted Nortec Appliance Repair. They came out to our house within a couple of days of our phone call and arrived on time. They knew exactly how to handle our situation The company is very knowledgeable, efficient and professional. I highly recommend Nortec Appliance Repair. I would rate the company a 10 out of 10 in all categories. Tracy G: Seattle (Magnolia)

OMG, I CANNOT STATE ENOUGH what a gem this guy and his business is!!!…read more Dummy me dropped my phone today, no visible damage except for a crack in the backplate, but it worked fine. By 10pm I noticed that the phone wouldn't charge anymore, not through wire, not through wireless charging. I am a business owner and I need my phone all the time, so I was pretty freaked out. We looked around and found this guy, iDriveToYouFixIt, apparently open until 11pm. On a FRIDAY NIGHT, at 10.30pm, this guy drove across two neighborhoods to meet me at my house. Grabs my phone and goes to his car, opens and diagnoses it on the spot, comes back and let's me know that just a little contact to the battery had fallen off. Not a broken battery or charging port or anything worse as I feared, but just this little thing. So he goes and fixes that right there, clears out some gunk around the front camera (that had apparently built up from a previous front glass repair at a crappy repair shop), cleans up the charging port while he's at it, and replaces the back plate with a brand new one, all within 45 minutes - and hands me back a fully functioning, in fact improved phone and then charges Uber Reasonably!! Instant fat tip, instant mega appreciation, and 5 star review. I couldn't tip as much as I wanted but trust me, I'll leave 5 star reviews everywhere and drum up his business as much as I can and make all my friends and family use his service, he deserves it. What an amazing service. And on top of it all - he is THE NICEST GUY! Friendly, kind, humble, and moreover, super competent. I cannot praise him enough. If you have an issue with your phone, please use him. Thank you for your amazing service, Kendall (I hope I didn't butcher your name!) Bextewarî û serkeftinê ji we re dixwazim.

Kend went above and beyond my expectations! I have an older phone (iphone SE) that had some…read moresentimental photos on it that I could not access due to an unresponsive touch screen. Kend not only had the part in stock, but also fixed the home screen button which had been non-functional even when this was my primary phone

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

I spoke with them over the phone, and they told me to bring my phone in for a backup and wipe to…read moreclear a hidden bug for around $34 to $43. They said they had a Samsung system that could handle the backup and save my apps. When I arrived, the employee made me explain the situation two or three times. Once he saw he wasn't getting his way, I just handed him the phone and showed him a screenshot of the issue. His entire attitude shifted, and he completely went back on what was promised over the phone. He ran a quick scan and claimed he couldn't do anything if the bug wasn't happening right at that exact moment. We all know bugs don't appear on command without spending actual time with a device. He refused to perform the backup and wipe service I was ready to pay for, completely wasting my time after telling me to come in.

Broke my phone screen. I have used JetCity before and was…read morehappy with them but this was a bit closer. Made an online appointment but still had to give tech my data when I got there. Tech said come back at 2pm so I did but he then said come back at 2:30 so I did. Still had to wait a few more minutes. Tevh pushed insurance REALLY hard but I declined. They then dinged me 2.5% since I used CC which was $10 n that put them even moneywise with a 1 hour JetCity repair(this one was 4 hours). Oh! I was almost home n noticed S-Pen was missing so I had to drive back n got home 4+ hours from start to finish. Oh well. Hopefully I don't have to go back... FM

Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services