Been coming here for months now, as someone with a busy work schedule this is the perfect place to come grab a couple of bowls for your day. I'm able to finish my workout and head over here and be out within a couple of minutes. The bowls are measured and weight for the perfect amount of MACROs, which is the first Flame Broiler I've seen do this which is awesome! All the employees are always so helpful and welcoming, as soon as you walk in, you are greeted and overall a great experience. I appreciate that even when I order through door-dash, you still get good portions on your bowls unlike other food places who seem not to care when preparing your door-dash order. It's also great to see a local business support our community by supporting a local high school boys soccer team. read more

I hardly ever leave reviews, but the experience at this location turned me off. The employee looked miserable, didn't say a word just sloppily threw my food in the bowl and walked away. If this location is wondering why they are doing so poorly it's because of service like that. read more

This was one of my go-to places for a quick and healthy(ish) lunch. Unfortunately, today my chicken bowl had very little broccoli which I had requested, and I found a small hair in my bowl. Staff has always been friendly and the restaurant is clean, and I understand things happen, but I prob won't return. read more

I love this place very much because the food here is super fresh, savory, sweet, juicy, healthy, flavorful, and delicious. Fast service, nice music, and I had an amazing, wonderful time today. read more

Flame Broiler - Korean Near Me - San Juan Capistrano, California

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I go to multiple Flame Broilers in the state and this has to be one of the best. It's clean, service is top notch, and when you know a location is well kept, you just know.... go see Juan, he is largely responsible for my experience. read more

The concept is good but the prices are outrageous. Dark meat chicken is so inexpensive at the market these days. Heck, all the major supermarkets (Ralphs, Albertsons, Smart and Final) have all deals on chicken all the time. These bowls are made with ingredients that are relatively cheap. You just have to meal plan for the week. Rice is cents on the dollar and the vegetables are a low cost item anyway. Wow! $9 + plus for a bowl. Ever wonder why there is a retirement crisis in America? Eating out to places like Flame Broiler will lead you to the Poor House. Guess what I am doing today? Meal prepping my own chicken, rice and vegetables for the week (5 days) for less than $12. read more

Did not appreciate this place. I've never been to a flame broiler and had a food line. The food was prepped and the greatest of this place to me was that food prepared fresh. They just scooped it out of a prepared container. I didn't appreciate it and the taste sacrificed in the process. The staff was okay but they told me 5 minutes when I called. When I walked in 10 minutes later, it wasn't ready and then he asked me what my order was. I had to go through the whole order again. The guy acted annoyed and then passed it off to another person bc he was too busy chatting up a girl. So I had to explain the order all over again. Lame. read more

My experience at this location went from flop to phenomenal. I never expected the owners to be the ones to handle my feedback after a disappointing visit. And rather than focus on the bad, I want to highlight the good. Rupa's customer service is unmatched! Not only did she offer a genuine apology, she provided me with the utmost generous solution. I could tell that she cares deeply about her guests and their experience at her location. I could honestly say that I was speechless when I walked into the restaurant the next day. Everything was very neat and clean. The food looked very fresh and appetizing. The staff greeted me and were friendly and kind; especially Jose! He was inviting and warm, and made it a point not to make me wait long at all. My only regret is not snapping a photo of the food, because when I tell you guys how PHE-NOM-MEH-NAL the food looked and tasted. All in all, I recommend this location and can say I will return in the future. A huge thank you to everyone at Flamebroiler for making my visit stellar! read more

Fast service and the employees are extremely pleasant! They don't skimp on the protein and everything was delicious. We will definitely come back! read more

It's very hot and humid here; during summer time - I don't know if the AC is broken or if they are trying to save money on electricity. The tables are very dirty , but it gets worse , the food doesn't taste fresh at all. The meat is very dry and has no flavor, I didn't see many people around here so I don't know if the meat was prepped a long time ago. Try a different place. I don't know why we stayed - we didn't eat most of the meal. Something is wrong with the meat. read more

If you like your food to taste like marijuana, then this is the place for you. I walked in a little after 2 with my two kids, and as soon as I stepped in the smell of weed hit me. The two guys behind the counter were arguing, using profanity, and straight up smoking right in front of me and my family. They didn't even acknowledge our existence when we walked in, they just stayed in the back doing absolutely nothing. When one of them finally did acknowledge me, he had a huge attitude and was just being so rude for no reason. What kind of management allows these things to slide?! I had to make an account just to say this because I've never seen such horrible customer service in my life. I'm not coming back here any time soon! read more

What you expect from a flame broiler. They have protein bowls and the service was good. Service was fast and the cashier alex was very kind. Cool place to eat and chill on my lunch break. read more

They got me in with a coupon Excited to try it Then I experienced the flame I mean lame broiler A kind young staff had no training at all. Felt bad for them. The guy didn't know how to assemble the salad. It was ok. Then I pull out the coupon He couldn't process it correctly. Finally got that right. After some debate on the addition. Then sat down Way too much lettuce brown. I d toss it at home if it was like this Not so appetizing overall Not that great anyways in any regard And overall just nothing worth trying again But the coupon did work!! The fb flamed out. I can't imagine this place making it with this operation. I wish them success and hope they get their team And product together for a better experience. I don't see that happening with the superior competition in waking distance. It's not cheap either. So I do hope they succeed. I won't be back read more

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Anthony had wonderful customer service and made sure I was happy with my order. Thank you, Anthony!

Delicious food nice staff clean accessible location with lots of parking. Highly recommend!

Updated to add that the new staff is amazing and nice and helpful. I can now recommend not only the food but the staff. Kudos to you guys, I appreciate your professionalism and great customer service read more

If you like your healthy food served with loud X-rated rap music, this is the place for you. Just don't bring your kids or Mom

As others have commented, if you're lucky enough to have Rupa take care of you it's great, otherwise you'll be met by someone with an incredibly bad attitude. For example, I placed an order for pickup at 12:30 today and arrived at 12:40. I was told they didn't have a record of my order and they asked to see my receipt which I showed them on my phone. The person behind the counter told me to "chill out and wait" and proceeded to make orders for people in line. He then went on to pick up a printout he had in front of him that was there when I walked in and he completed my order. I'll be taking my business to the Flame Broiler in Laguna Niguel from now on. read more

I've seen so many bad reviews of this place but I go once a week and everytime I go my experiences are good ! I usually get helped by Juan and his service is always on point. Keep up the good work guys ! read more

Anthony showed great customer service skills, he was friendly, cooperative. He's an amazing asset to the team and deserves to be acknowledged. He went out of his way while I was in the restaurant. read more

This location is extremely clean and has quick service. Lots of room and overall it's extremely clean and well maintained. Clear visibility of the cooking area and it seems to be extremely clean and they clean the girls after each item is made. They keep all food and serving utensils separate and they seem very organized. I hadn't gotten her name however around 2/2:30 the young lady working the line was extremely friendly and helpful with the orders. She offered us more options than we thought we could do along with recommendations on calling in prior so they could cook the white chicken mean prior for us. She also told us about their stamp card and offered it to us which we never knew existed. Extremely satisfied with our food and appreciate the excellent customer service and hospitality. We also LOVED how it was all around clean and sanitary. read more

I went in today and placed and order and after watching the guy "clean" the grill for 10 minutes! Then he finally puts something on the grill and it's not what I even ordered! And keep on mind I was the only person in the place! I ended up just walking out! I was excited because this is right my my work but I won't be back! read more

5 stars because I just love flame broiler- but I called in an order tonight and the kid that picked up the phone was pretty hilarious, literally answers the phone "flamebroiler, sup?" Hahahah. I was 17 once too, so I guess I'll give the kid a break. Once he got my order he goes "Orelay" and hangs up. Hey, he didn't mess up the order, and the food was ready when he said it would be. Im happy. Orelay homes! read more

We love this place!!!! Best chicken bowl in town!!! The owners are awesome and friendly! Stop in and grab yummy food!!! read more

Flame Broiler - Korean Near Me - San Juan Capistrano, California

This place needs an in-service training for proper food handling. The guy who was checking out (aka handling money) was also serving food off the steam trays WITHOUT gloves on! There was a piece of meat hanging off the side and he picked it up with his hand to put it in my bowl. Yuck!! Not his fault. Owners need to prioritize proper training!! read more

720 PM I arrived and no one was at the front or at the kitchen. Steam table was empty only the meats were full. Waited for 10 min and no one came to take my order how disappointing. I have always come to this location great service and food now was just a joke. Waste of time. read more

Unfortunately today my last time at Flame Broiler SJC . I order a few times per month. Order is ready maybe half the time. Not always accurate but I don't say anything. Awlays awkward cuttintg ahead of people in line. Order wrong with attituttude and fake "have a nice day". No drink cup he said ita not on Order and to prove it, I did. No sauce. Avocado was a side order for someone and it was on the bowl. He wouldn't fix. I'm not coming back for more of that. read more

I'm so happy that Flame Broiler opened up in my neighborhood. It's a great location! The restaurant is clean, the food is delicious and fresh and the service is friendly. I can't ask for more. :-) read more

Food was good but the atmosphere was horrible! The guy and girl who were working at lunch time today had a full blown argument with a dining room full of people. It was so uncomfortable that one gentleman got up and left. The two employees were yelling, cussing and telling each other to "F" off! I will not be returning here. read more

Ruppa and her husband (the owners) are amazing, greeting me with big smile every time I go, I honestly eat there at least 3 days of my work week! Super clean place, food is healthy, fresh prepared and so yummy! Their staff is very polite and friendly! Make sure to stop by to grab a bit there so you will feel like home! read more

My service is inconsistent and is based on who helps me. I don't know any names, but when the manager/owner is working or helping me directly, I always have great service. Today's service was a disappointment. I was the only one in line at that time, and I felt like I was bothering him by making him work on the food line. There was no washing hands after touching his face mask, and seemed inconsistent by not weighing the first dish then adding the meat, but weighed the second dish I ordered. I have seen on other days, that this same employee seems to be better when the manager/owner is around. I only want to go back if the owner is working that day. Good food, good owner, but one employee who doesn't seem to care. read more

I was waiting for my food and used the iced tea machine. Went to take a sip and it smelled and tasted strongly of sewage. I immediately spit it out and rinsed out my mouth. I let them know and also asked for a refund for my food as I did not feel comfortable eating there after experiencing that. They said they would change out the machine. I went back in a few minutes later to inquire about what they found in the machine as I'm still not sure what I ingested. They said they had let their boss know. I asked for someone to call me to follow up. As of now, I've not yet received a phone call. It's only been a few hours since the incident at this point. I would advise you to avoid this location as their standards of cleanliness are severely lacking and the staff had a very minimal reaction to the situation. I'll wait to see if I receive any follow up and keeping my fingers crossed that I do not get ill. read more

I don't know who it was that I talked to but she went above and beyond! I ordered from Postmates and it was the wrong order so I called them and told them... they fixed my order and the lady from there dropped another bowl off to me! That's what customer service is about!! THANK YOU SO MUCH read more

I love coming to Flame Broiler for a healthy yummy lunch, and the customer service is almost always great. But if you come to this location I hope you have the pleasure of being served by Rupa. (I hope I spelled that right). She is not only a ray of sunshine but takes care of your order quickly and kindly. She calls you by your name with a smile and makes sure you're taken care of above all. The best customer service I've had for awhile. This woman seriously needs to be the face of some company. Hope to see your kind face soon Rupa! read more

I called to ask where my order was from Grubhub and the owner Rupa was beyond helpful. She reached out to the driver for me and had my food re made so it was fresh and hot. That is the definition of great customer service. She even threw in a complimentary drink. I can't thank you enough Rupa for being so kind and helping me out. read more

Love the new style where you can see the food and it's made right in front of you! Wonderful employees and great customer service - was unexpected when I popped in for early lunch today. read more

Although this place is short handed, that is not my complaint. My daughter and I ordered 2 mini bowls to go. Once home, after we began eating deep into the bowl, my daughter found some sort of bug. Needless to say we were unable to finish our food. read more

Flame Broiler - Some sort of bug in the rice. It was dead. - Korean Near Me - San Juan Capistrano, California

We hesitate coming to this location. We usually have a white meat chicken order and tofu order and the people that work there always make a big deal that it will take longer to cook. They make us feel guilty for ordering a option they offer; it shouldn't be like that when we are paying for a service just like they get paid for their work. We've gone 30 minutes before closing because sometimes we get off work late and would like a decent meal, but hesitate going to this location because of the service. We are those people that make them work a little more than they usually do and they make it known that they don't like to do the extra work with their attitude. One of the workers told us this time to next time let him know ahead of time we were ordering white meat chicken so they can get started on it ahead of time. We had just walked through the door... so do they want a phone call next time as a heads up? Very disappointed because the food here is good but we may just have to find a different place to go. read more

I swear Best service I've ever had in my life the lady not sure if she's the owner is super cool if I could I'd give this place 100 stars

Ordered this on yelp and grub hub delivered the food got here at decent time but they messed up my order! It's always disappointing when you are hungry waiting for your food and it's not what you ordered not going to order from here again read more