Prices on the online menu are not correct but you can't see that until you order. No utensils, napkins or fortune cookies come with the meal. You have to pay 50 cents for a fortune cookies. They don't pay attention to the notes you make online either. I ordered Szechuan beef which is supposed to be cooked dry but it was not. Vegetables were larger than a bite size. I don't like to have to cut my food when ordering Chinese. Our group ranges form 5 to 15 and I won't order again. read more

The food was so-so, but most irritating was they forgot all of the sauces that I asked for (sweet and sour, hot mustard and soy... they sent 1 packet of soy and one packet of duck sauce for an order for 3 people). I called to ask them to deliver some, but the girl told me they would remember to bring them next time. Paid $2 for a delivery fee and even tipped 20% ahead of time. I still had to eat dried out Chinese food. Not going back. read more

A coworker and I ordered lunch from this establishment. She had the boneless ribs and white rice I had chicken and mushrooms when I had actually ordered shrimp and mushroom. We both ended up getting food poisoning. We called and talked to the manager. The manager didnt seemed too concerned about the issue. He said he would "take note of the issue" and that "hes been there since 11am and hadnt had any other complaints." He did nothing to try to fix the problem. Not even an apology. We both WILL NOT be returning here and strongly advise others to avoid this restaurant. Please go elsewhere. read more

This establishment has gone downhill. My food used to arrive hot and quite tasty. Lately it's been cold and pretty much inedible. Tonight was the worst. Don't order the Moo Shoo. It was terrible. I threw it away. I am very sad to say that I'll be looking elsewhere for my Chinese. Sad because I used to rave about Flaming Wok, even recommending out of town clients to try it. read more

Excellent food and very fast. The chicken was crispy with a great flavor, the rice had plenty of veggies, and the egg roll was full and round, lots of filling and not just a thin egg roll with a thick wrapper. The staff was friendly and I will be back to try more of the menu. read more

Food wasn't good, tried to over charge us, delivery driver was extremely rude. We mentioned coupons on the phone and then when they arrived they acted like they had no idea what we were talking about. Food was cold. read more

This is hands dowm the best Chinese restaurant in Madison, if you think different you dont know Chinese food. I was ordering from downtown restaurants continuously disappointed and about to give up and found them. Finally someone who doesn't put sugar in the EGG foo young gravy. Ive been all over the menu since and am never disappointed. Only issue is im downtown and delivery can be at least a good hour, but worth the wait. read more

My husband and I ordered from this place and it was okay. We got chicken fried rice, chicken Lo mein and Mongolian chicken. We both didn't really like the Mongolian chicken and the chicken lo mein tasted weird. But I did liked the crab Rangoon!!!! They have the best that I ever tasted!! I'll be ordering more from this restaurant! read more

My girlfriend tried to place an order first but the lady hung up because she was trying to find the hotel phone number and was very rude to her. I called a few minutes later and she was honestly the rudest employee i have ever had to talk to. The food was really good though. But this lady needs to not take orders. read more

I have been routinely satisfied by the food at Flaming Wok, more so than any other Chinese restaurant in town. I have ordered take out and delivery, and never had any issues. The food, especially the meat, seems higher quality than most places, and they use good quality white meat for their chicken dishes. Definitely recommend! read more

Definitely not the best Chinese food I've ever had. It's was decent enough for takeout (it curbed our cravings) but I've had way better in Madison. We also ordered both of our dishes extra spicy and they were both sweet. They don't put much spices in their food and the pot stickers were soggy. read more

Singapore dish was perfect!! And they even had my favorite nestea pomegranate & passion fruit .. Huge portions also!

I got sick. The food was nasty. The language barrier was rough as well. Save yourself from uncontrolled vomiting and explosive diarrhea.....go anywhere else. read more

Awesome food, good delivery times. Always pleasant delivery guys, great prices. Solid place to eat. I'm a regular purchaser of the fried pork and broccoli, never fails to deliver. read more

Needed a quick place to go and eat and this place was one of the only ones opened at 9:30 on a Sunday. Ordered our food and it came out very quick. Good portions and delicious brown sauce! Super satisfied with our visit. We'll definitely be coming back!! read more

Ahh... yum!!! After my disappointing Chinese food experience a couple of weeks a go I was super happy to eat here! I got an order of vegetable Lo Mein, Fried Tofu w/Garlic sauce, and Shrimp w/Lobster sauce (my all time favorite). I was super impressed with the Tofu, the sauce was super yummy... and the lo mein was packed full of veggies! Half of it was practically veggies, which I love! The shrimp were all nice and plump but there were only 5... but then again I could always go for more shrimp. The lobster sauce was yummy but it was missing something... which I later discovered to be pepper! Overall I'm definetly a fan and I can't wait to try some of their other dishes. read more

Their food is decent but so far we have ordered food from there twice for delivery. Both times, it took longer than an hour for our food to come, and we never received any kind of indication that the order had been received. The website we ordered through said to look for a confirmation email. Nothing. So both times we ended up calling them after we hadn't received our food and both times they had indeed received the order. So sure, go ahead and order from here, but don't do it if you're starving and need to eat soon, because you'll be very hangry by the time it comes! read more

We go here religiously whenever we are craving Chinese take-out (which happens a lot!) I could imagine this place is overlooked but it seriously has some of the best food in town. Service is fast and the food comes out consistently great every time. Order the pork fried rice, you won't regret it. read more

This place customer service is horrible I have ordered $15 food to make it delivered it's ok my card thy have charged and got email with order number saying tht ur food will be delivered by 7:30pm then 7:30 my food didn't came then I waited another 20-25 min still no food then finally I call them and asked about my delivery and the guy who pick phone say we don't have any order I said whttttt then I gave him my order number then he searched in system and he say I can see tht I placed order but thy didn't receive I said no way and I asked so Wht u want me to do and he said if u want refund I can give u refund and if u wan make food we can make it I said ok make it but make it extra spicy .then after 25-30 my food came and I was excited to eat I have waited 2 1/2 hr .when I open tht food smell like 5days old food and my fried rice was black as black marker and I called them and asked tht I have order spicy lady pick the phone and as soon as said about my spicy food she said u have to pay extra if u wan spicy then she hang up the call tht food I was not eatable so I put everything garbage don't go this plaits garbage place read more

**Abbreviated version: Food is good, but don't order delivery unless you want to be charged a $2 fee for it, wait a ridiculously long time, only to get soggy crab Rangoon and lukewarm food. My boyfriend and I have ordered delivery from this restraunt several times before (partially due to ease of ordering, also due to lack of delivery for this type of food in our area). The fare is basically what you'd expect. Nothing mind-blowingy good, but good food at a fair price. The Crab Rangoon are delicious, and so is the roast pork and broccoli. The fried dumplings are also pretty tasty as well, although a bit too oily for my tastes. My primary issue is with the delivery services. When I order delivery it's to save time and convienience. The restraunt is 6 minutes drive away, and when I ordered last night my food came late and it took over an hour to get a single entree and an appetizer. I was also charged a $2 fee for delivery that was automatically added to the bill. To make matters worse the food was barely lukewarm. The crab Rangoon I had ordered had been sitting or steaming in their bag for so long they were no longer crispy. For the time it took to get my delivery I could have driven to the restaurant, ordered my food, ate it and gone out for ice cream and still been back before the the driver got here. It's even more sad that I can order pizzas from a delivery place 20 minutes away and get it faster than from Flaming Wok. I won't be ordering from this place again anytime soon. read more

Great customer service. Roast pork Loimein it prob one of the best ones in town.. I always order the roast pork lomein from this place.. work a try read more

Everything we ordered was delicious. The food was fresh and the portions were generous. They even threw in some FREE chicken wontons! Service was good and prompt. We'll definitely order from them again! read more

Let's see, I've been to a few Chinese take out places here and there in Madison and pretty much it's no lie they all have the same style menu. It's like one person owns all these Chinese restaurants or something. But let's get to Flaming Wok's food, their dough on the dumplings are slightly a little thicker than I would like but their dipping sauce is awesome and consistent. It has this smoky flavor to it that just makes it so tasty dipping the dumplings in to. If you're picky about your dumpling sauce and like it smokey I'd recommend the dumplings here. I tried their Dragon & Phoenix and it is pretty good. This has been the ONLY Chinese take-out that passes the fried rice test. My brother and I judge harshly when we go to Chinese restaurants and he always jokes about the fried rice test. The fried rice here is actually flavorful and a little smoky with all the right flavors and bits of roast pork or char siu in it. It is the only place I have found so far that has good fried rice. Most place have I have been to fail the simple fried rice test. Every time I make my own fried rice at home it's always guaranteed to be gone. That's a measurement of how good your fried rice taste. The majority of places just throw a little salt or soy sauce into their rice and throw on-top some steamed vegetables and a little chicken meat or eggs and then call it good and label it fried rice. It is disappointing in the amount of terribly made fried rice at the majority of Chinese take-out restaurants. If you want fried rice done correctly this is the ONLY place to get it that does it right in Madison. Fried rice anywhere else in Madison I'll pass. I wish I had time to try out their Roast Pork Egg Foo Young. read more

The food was a little late (delivery) and it was pretty cold by the time it arrived. Flavor was decent by the Sesame Chicken lunch portion only came with two pieces of broccoli! read more

December 2, 2017 Worst Chinese takeout order I have ever had. The Mongolian Beef was 95% cabbage. The egg rolls had a strong metallic after-taste. Don't order from here. Jeff read more

This is my favorite Chinese Restaurant in Madison! It's pretty much take out only, as they don't offer much for atmosphere and don't offer delivery (I just called to confirm that, because on here it shows that they do). I have never been unhappy with a meal there. My husband loves the Gen. Tso's Chicken, and I like the S&S chicken or lobster w/ garlic sauce. Their Crab Rangoons are the best I've had, and I have tasted them from every Chinese place on the east and north sides of Madison. Highly recommend! read more

Best Chinese take-out in town. They have the best pork egg rolls I've ever had. The woman who answers the phone and works the counter doesn't speak English very well and yells a lot but I'm willing to put up with that considering their food is so good. read more

The food came exactly when I requested it to be delivered. Everything was piping hot. Portions were generous and they even slipped in an extra egg roll. Very impressed! read more

Delivery came twenty minutes before the estimated time, food was the best general tsao chicken I've had in Madison. No silverware and the extra hot order is not that hot but everything was awesome. read more

By far the best Chinese I've had in a long time! I ordered steamed dumplings and the chicken with cashews. Huge portions, very fresh (not overly greasy like some places), awesome value for what you get! I'll order again any day. read more

A one star review... Because I stood at the front counter for 15minutes while being ignored by the entire staff. I finally just walked out. The place wasn't even busy... The three workers today at 6:10 just didn't even want to acknowledge that I was there trying to place an order. I will never return. read more

I absolutely LOVE LOVE LOVE ordering from these guys. The prices are great. And the amount of food you get is amazing. I order online when we eat here and then pick it up. Orders are always dead on. Haven't had them mess anything up. Sometimes hard to understand them on the phone if you call. But otherwise they're a good place to get food. read more

Pretty good for takeout. The meat is more sound than usual Chinese take out

Well what can I say. The food wasn't out of this world, but it wasn't bad either. I would call it pretty middle of the road for the Madison area. We ate in and you don't do that for the ambiance which is lacking. I would go back, but I would likely take it home to enjoy there. read more

One of the very few Chinese restaurants on the east side of town that delivers, and in my opinion the best. Sorry to say it seems all the chinese restaurants on this side of town are dropping like flies, and disappearing. I always order the szechuan chicken here and am always happy. Great taste, fresh ingredients. The crab rangoon is also good, compared to most others. Recommend the delivery or pick up. Tables in the establishment are few, and it's loud. Between the wife, who's at the front counter taking orders and hollering them (and I don't know what else), back to her husband, who cooks in the kitchen, banging pots and steaming sizzling foods, it's quite difficult to have any sort of conversation, or possibly any thoughts of your own. Ha, ha. read more

I'm sorry to be writing a 1 star review because their food is actually pretty good and I've been coming here for a while but after the service from last night, my family and I will never return I phoned in a take out order. Started my order with "sweet and sour chicken, large". All of the sudden the woman on the phone starts ranting at me and hangs up. Literally HANGS UP. I had the phone on speaker and my mom and I just looked at each other. Thinking she had to maybe run off to attend to something I called back. Same woman answers again and I say "I just called to place a take out order and you hung up on me!" She then proceeds to rant at me about how it's almost 6:00 and they don't serve lunch at this time. I say I didn't say lunch. And she continues to argue with me that I was trying to place a lunch order. I finally say "No, I said lllaarrrggeeee like the size" At this point I have no interest in ordering food here. Abruptly hanging up on loyal customers is not a place that I want to spend my money. Such a shame. Although the past few times ordering take-out the food has taken 30-40 minutes to be ready, but we were always willing to wait read more

Still good but I tried the Chicken Fried Rice. Don't bother. The chicken was tasteless. All they did was steam it. The seasoning was all in the rice. Disappointing. I thought fried rice was an industry standard. read more

Good stuff! Had the sesame chicken, general tsa, pot stickers, and crab Rangoon. All were great, and were ready quickly.

Love their chicken wontons and egg drop soup! Great coupons on their site and fast delivery.

One star is a gift, based on my experience in this "flaming" awful restaurant. The woman behind the counter yelled at the other workers, and I didn't need to understand the language to interpret her nasty tone. She gave us (my elderly mother, for goodness sake and I) "dirty looks" the whole time we were there. Rice is extra and doesn't come with the meal unless you order it. And the food was just ok. That about sums it up. read more