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Flash Appliance Sales

2.0 (3 reviews)
Closed 9:00 am - 6:00 pm

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4 months ago

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1 year ago

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9 months ago

Worst customer service I have ever had to deal with. Communication with customers and within their company is nonexistent.

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Ferguson Home

Ferguson Home

2.9
(47 reviews)
1.8 mi
$$$$

I walked into the Ft. Lauderdale location looking for parts. Before I even asked for what I needed,…read morethe guy looked at me and said "We don't have what you're looking for." Amazing he could read minds. Or was it my appearance that led him to such a conclusion with no information? Just before this terrible interaction, I ordered from them online. Was given an estimated delivery date. The day before I should have received my items, I got an email to verify my identity as the billing and shipping address were different. I had to explain what kind of business this was for etc. I specifically asked if I could now pay for expedited shipping as my order was delayed. No response. Did not receive my order on time. Extremely disappointed.

This store has high end fixtures, appliances and bathroom items. I scheduled and appointment and…read moreknew what I was looking for. They didn't have the induction range I wanted to see on display. They did however have the exact model of washer & dryer that I was looking for. I was told by the sales person that she had something to attend to and that I should email her about my purchase. Then she sat at her desk. I took a few pictures for Yelp and left. I bought the exact same appliances online some where else the same day. If I'm not going to get in person service then why go here. I could have just purchased online to begin with. Here is why I'm giving them 3 stars. The showroom is amazing, they have items you don't see elsewhere. Parking was accessible and convenient. The staff at the front desk were kind. I knew in advance that Ferguson's sales staff can lack customer service skills.

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Ferguson Home
Ferguson Home
Ferguson Home

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Fortneys Appliance

Fortneys Appliance

3.5
(8 reviews)
3.2 mi
$$

I ordered a new refrigerator from Fortneys Appliance. The refrigerator was delivered on time and…read moreset- up as promised today. Fortneys has the nicest and most wonderful staff! Everything worked out better and easier than I imagined. The owners and family -are extremely helpful and caring. I will only purchase new appliances from Fortneys.

I purchased a high end Kitchen Aid refrigerator from Fortney's in early March of 2019. It wasn't…read moredelivered until the end of April, 2019. This December (2020--the refrigerator is about a year and a half old), it started to leak and then it stopped cooling in the same day. I called Fortney's and told them the situation. They couldn't even recommend a service provider to help me and offered NO service help whatsoever. They said they also didn't have any other refrigerators they could sell me. They were not even interested in doing business with me--someone who paid a lot for what was supposed to be a decent product from them. I found Kitchen Aid service providers on my own and all of them claim that Kitchen Aid knows that this particular product has a bad compressor, however, I was never notified about this by either Kitchen Aid NOR Fortnoy's. Unacceptable. One service company told me that they couldn't find any compressors for this appliance but if they could, the job would cost $2000. Meanwhile, I called the factory service 5 times in 2 days, as the compressor has a 10-year warranty which is clearly stated in my manual. I finally was able to schedule a certified service provider to come out to look at the refrigerator--for 11 days after it died--however, when I called to see if they'd have the part that seems to be in high demand, they refused to answer me. I asked for a supervisor to call me back, but to this day, no one has. I again reached out to Fortney's, who finally answered me via email and engaged a service company (Flamingo Appliance Service) to come out sooner than I had previously scheduled on my own. The provider came out and claimed that the part isn't under warranty, and when I said it was, just laughed and claimed they couldn't fix it because the part is not available. I have been given no answers in this experience, except for additional headaches. DO NOT GO TO FORTNEY'S.

The Home Depot

The Home Depot

2.8
(124 reviews)
3.4 mi
$$

I was searching online for disposable gloves to use while marinating meat. I found a 50-count box…read moreof nitrile disposable gloves that was sold at Home Depot. The Fort Lauderdale location had plenty in stock, so I decided to check it out. I pulled into the large two-level parking garage and found a decent spot. Upon entering, I approached an employee and showed him the picture of the disposable gloves from their website on my phone, asking where I could find them. He quickly stated the the gloves were sold online and then proceeded to tell me which aisle carried disposable gloves. The aisle had a small section of disposable gloves for specific uses. I took a few minutes to weigh my options, then made my choice and headed to checkout. Before the cashier scanned the item, I asked her opinion regarding the use of the gloves for marinating meat. She looked at the gloves and asked if there were specific ones I wanted. I showed her the picture from their website. She used a store device to look up the item and told me it was in stock and where to find it. While thanking the employee for her help, I couldn't help wondering why the previous employee couldn't do the same. There they were, in the aisle with all the grilling items. At checkout, I realized the item was marked down, which was even better. I got what I actually wanted and I'm glad that I went with my gut to ask somebody else who provided exceptional customer service.

One of the only two story Home Depot locations that I have found with an elevator and additional…read moreparking upstairs. The lower parking area is hectic to get out. The non-Led bulb supply seem to be dwindling and Home Depot has a huge inventory of LED but not that many under 60 watts and thats what I needed today. The employee assisted me immediately upon request in the lighting aisle but came to the same outcome - only a few 40 watt options.

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The Home Depot
The Home Depot
The Home Depot

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Flash Appliance Sales - appliances - Updated June 2026

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