I want to give to this business, a wonderful review, Malik was like a hero, saving my phone from a…read moredrop where screen was shattered after I drop my phone, he took 20 minutes to fixed and make it look like new. Thank you Malik, your kindness and very hard work will pay it all. Can't thank you enough. You need a fix he got you. Go check him out.

Don't waste your time and money if you want your phone screen repaired. I've gotten nothing but…read morelies about the phone repair....to sum it up.

I found this gem almost by mistake when I wandered in to ask a question about a problem with my…read morecomputer which happened to be in my car cause I'd just moved to Concord from Connecticut. The tech was very knowledgeable and helped me right there on the spot for an unbelievably reasonable price! Now I've lived her for over five years and still I only go o FireFold! They are very friendly and chill. I love all their personalities. They even answer my silly questions with respectful responses. I hunted them down when they moved and I didn't see them at previous location. I'm relieved I found them on Poplar Tent near Harris. Great service. Fast turnaround. No gimmicky fast talk trying to sell me something I don't need!

Firefold is hands-down the best place in the Charlotte area for all of your networking needs…read more Everything that I have purchased here has been top quality and the customer service is outstanding. Jennifer was very helpful. She was knowledgeable about the inventory and was a pleasure to deal with! I have been ordering materials for side projects for a few years now, and it is safe to say that they have EARNED a customer for life.

We had to stop in due to an unexpected problem close to closing time. Austin was on duty by…read morehimself juggling multiple customers simultaneously and he was welcoming, courteous, and polite. We were amazed at how quickly he tended to everyone and got their needs including our addressed. Would definitely recommend this store and recommend some kind of bonus for Austin because he truly is a one man show.

Absolutely horrible customer service. Went in today to try to get my plan changed to a cheaper plan…read moreand was ultimately told that I couldn't do it without buying an iPad or iwatch. After explaining to both the associate and manager that I already owned an iPad and didn't want an iwatch I was told I would have to call in to customer service to get my plan changed. Let's think about this, with this logic that would be like going to Food Lion for milk that was on sale and being told by the cashier that in order for you to get the milk on sale you must buy the cereal and the spoon to go with it. Needless to say I left this store and went to the one near Northlake mall. They did try to sell me the exact same products but once I told them I was uninterested they assisted me with my plan change and gave me great customer service. If I could give the Riverbend store negative stars I would!

The representative Luke was fantastic and and very knowledgeable and patient with me and my wife…read more If Luke doesn't have the answer to your questions, he will get you an answer. Great store with a large selection of phones and accessories for your phone. Old folks and young ones should visit this store. We were pleasantly surprised by our experience at the Northlake mall Consumer cellular store. Thank you for a great visit!

I'm a new customer at Consumer Cellular because of the service I received. Luke was so kind and…read morepatient as I asked about getting a landline. He explained everything so clearly to me, that I was confident about the purchases I made. Travis was ever present to lend a hand, if needed, and Chris was also available to talk about additional discounts and services. Another reason I became a new customer is that I know if I ever have a question or a concern, I will be able to get the support I need from this store. I could tell they were trained to be able to help elderly people like myself, who have a limited understanding about technology. Thank you.

I had an excellent experience at the Belmont Store w/ Nathan he was very professional,…read moreunderstanding, down to earth and relatable, and very kind. Also, his coworkers BJ and Megan were the same. This store about 30 minutes from me and after the experience I had today I will definitely continue to drive 30 minutes just to have Nathan and his coworkers service my phone needs. As long as those 3 individuals are at this store I will return for whatever the needs are new phone, upgrades, phone cases etc. I will also tell my family and friends to patronize this location.

I had an excellent experience at the Belmont store thanks to a young man I believe was named BJ. He…read morewas incredibly kind, professional, and made upgrading to a new phone completely stress-free and straightforward. What really stood out was his multitasking ability. He helped me set up my new phone while simultaneously assisting at least four other customers without making anyone wait excessively. He balanced everything perfectly, keeping the line moving while handling the more time-intensive task for me. True customer service excellence! BJ was polite, knowledgeable, and genuinely friendly. Once the rush slowed, we had a nice casual chat that made the whole (lengthy) process enjoyable instead of frustrating. Hands down 10/10 service. As long as BJ is at the Belmont location, I won't be going anywhere else. Highly recommend this store! Thank you, BJ--you made my day! (P.S. This Smart Watch is actually pretty sweet!)

Do not waste your money. I purchased my grandson's phone and went straight to them for a screen…read moreprotector. Paid more than buying from Amazon thinking the guarantee was worth the extra money. It's NOT! Cheaper and better from Amazon. Will never use them again. I have purchased several from them. What a waste.

Dropped off my phone to have speakers replaced and the port cleaned. They told me be back at 4:00…read moreand it was ready at 4:00. Seems to be working perfectly! Thank you!

I had Notary Services at this location. OWEN was professional, detailed and fast. Great service…read moreall around! Also a great value at only $10. Thanks Owen!

Very poor service and almost 4times more expensive than the post office! New to town and prefer…read moresupporting local businesses, but never again will be going here. Rude service and was getting charged $88 for one small package vs $27 at the post office. Save your money folks!!

Nice plaza with parking…read more Came to this store to print out some documents. There was a guy in the front today did not get his name was maybe around 2:15 pm. He was nice and professional was able to help me out. Not crowded in there at all. I have no complaints will visit soon again thanks for the great service.

Went there to ask for a document to be scanned and emailed. The quote was $1.00/page. In had 60 +…read morepages!! THEN.....I went to another location (Matthews-Mint Hill Road) and was charged $25.00. How is it $60 vs $25......I will never go to WT Harris location again! Its worth the extra 7 minute drive! NEVER AGAIN WTHARRIS NEVER AGAIN !!!!!!