Buyer beware. These people lie and manipulate! Be especially careful when trading a phone in for…read morecredit, and make sure they don't add lines and claim it's a discount.

I advise that you not go to the store. Go to Charlotte or Gastonia or someplace else. The…read moreassociates of the store completely lied to me and told me oh my dad. It could be transferred from one phone to the other and that they had uploaded a app and it was already in the process and then if I left the store that it would keep loading the information and apps from one phone to the internet. It never did they just wanted to get me the hell out of that store. So then put me on some messenger service that I couldn't cut, copy and paste and had to find all of my apps on my own manually downloading them every one of them cuz they were literally no help and we're trying to get me out of the store cuz they couldn't accomplish the task I asked of them. I really don't appreciate being lied to just tell me I can't do it. So me a dumbass Carpenter. Had to figure out how to transfer the apps from one phone to the other. Took me days and hours. They were no help. I will never in 10,000 lifetimes ever go into that store again

If you want honest and true pricing on your cellular devices, or if your phone needs repaired then…read moreSea Wireless is the only place to go. I have been doing business with them for many years and they have always had the best prices and always up front and honest. If they don't have it and tell you they can get it, they will and very quickly.. The employees here are just top notch!, if every business had owners and employees like this then no business would fail, just great 10 out of 10. !!

From the owner: We sell cellphones and provide pre-paid services with no contract requirement. We specialize in…read morecell phone and tablet repair.

I went into store after multiple issues trying to upgrade our phones. I paid off our old phones and…read morethen tried to upgrade to new phones. I was told there is a glitch in their system and I had to wait 24 hours before I could upgrade a second phone. Come on, this is a tech company! I go back and knew exactly what I wanted. He tried to upsell me with additional phone storage and a replacement plan. I said I didn't want them. He goes in back to get phone while I waited 20 minutes. Wouldn't you know that he comes back with only the phone he was trying to upsell to me. He inferred I was stupid because I didn't want the upsells and didn't undestand that it would save me in the long run. I walked out and ordered the phone online.

I got lied to, he was deceitful and he tried to cheat me. Well he did cheat me I had to turn in my…read more7 month old phone that cost $500.00 and I still owe $354. first bill was $ 253. was suppose to be $55. plus tax and fees. and it states starting in October the bill will be $92. Suppose to get gift cards to use to pay my phone I had to give him and I doubt it that I will get them and it will take 3 months to receive I say just send a check and I asked for my phone back but he will not do that. Use the service for 6 days sent back the $ 1000. phone he gave me which is more phone than I needed and he knew that. I found out if I didn't send that phone back with in 14 days I would be stuck paying for it. He plans on charging me a restock fee besides. So I lost money and have no phone, we are elderly on a fixed income and I'm not spending over $500. for a phone. He was going door to door and his name is Desmond and he said he was the manager at the cox rd Gastonia nc store and his assistant is Angelica. They hesitate to return calls and actually she never called back. BUYER BEWARE !! I went back to TMobile and I never had a issue with them and recommended them at least they are honest.

No one greet to everybody just stand around the store smells like vape…read more No one even acknowledges your here

The wait time was long, but Alejandro made it absolutely worth it. I originally went in just for a…read morephone upgrade, but thanks to his help and clear explanations, I walked out with an amazing deal on both a tablet and a watch. He was professional, patient, and genuinely focused on getting me the best offer possible. Thank you, Alejandro!

walked in there and was ignored by these two obese men . so…read morewhen I went to them and explained my issue , they gave me a number to call . when I left and called the number it was wrong . now I know what everyone shops online

I am a new AT&T wireless & internet bundle customer. I was so frustrated with the phone…read morerepresentative trying to send me a return package (for my OLD phones) I was ready to cancel my services and send everything back. Thankfully, I went to the local AT&T store in Belmont. Mike M was friendly and helped me turn in my old phones with no problems. He was super-fast and SAVED A CUSTOMER!! Thank you Mike M for your speedy service!! Highly recommend.

This location is in the Epicentre and I always receive specialty service whenever I have to visit…read morewhich is not very often and I've had my share of horror stories about my carrier but thankfully I've only experienced great service. They actually came very close to talking me out of my beloved iphone for the galaxy, but I escaped safely with iphone in hand.....nice try AT&T.

I was very close to dropping my AT&T service because of the lack of customer service... I was…read moregetting so many mixed rules on my plan from other locations that I was just downright frustrated. We talked to an awesome lady named Ashleigh at this location and she fixed our plan, told us the ins and outs of our minutes etc. We ask a ton of questions and she was more than willing to listen and explain each one in detail to us. We went to this location to purchase our new upgraded phone despite there being a closer location to us, just because she was a great help. Whenever we need anything this is the location we will always go to. :)

I just switched from Verizon to AT&T after 39 years because Verizon has had major issues which I…read moretried many times to resolve and was promised a solution that never materialized. I requested follow up contacts once the issue was fixed and never heard back, even from management or supervisors. I know they are laying off staff but they need to focus on fixing th problems, not layoff staff.

The grey haired older guy working there was so rude he got a smartass attitude with me so I just…read morewalked out and left. only two employees were helping customers while the rest were hiding in the back!

I've been going to the store for probably 15 years. Everyone is nice , professional and seem to…read moreenjoy helping customers. Today was fantastic though. I walked in looking for help with my iPhone. A nice looking young man appeared beside me and quickly began answering all my questions. He was just a breath of fresh air! I sat down at a desk and he pulled up my account and helped me understand what was going on . I made sure I asked him his name and that really appreciated his time. I made sure I asked for the manager and I told him about my experience today . The young man who helped me said his name was Brandon Hoyle . If your looking for the BEST and honest salesman go see him

Samantha is the epitome of a professional with knowledge of all facets of specials, products, and…read moreespecially user experience and operation procedures. Highly recommended as I was able to take advantage of a last day special on my new cell phone!

I stopped by here to get a new carry case for my iPhone. I really didn't get the chance to inquire…read moreabout this because there were so many people ahead of me. I would much prefer to do business here in town rather than to travel to a larger city like Spartanburg, S.C. where a much larger and better staffed Verizon store is. They also can troubleshoot there. Instead of traveling out of town to get my new case I decided to cross Floyd Baker Boulevard and enter our much dreaded Super Walmart! I found an assortment of carrying cases and I also found a very helpful associate to assist me.

I have had such a hard time getting my service started on Verizon and had little to no luck with…read moreservice in the Taylors & Greenville stores. I passed by the store in Gaffney and Adam at the service counter found out I was never ported as I was told I would be and he took care of FINALLY getting my service going. Thank you Adam for your outstanding customer service.