Great price and selection. Knowledgable and helpful staff. No complaints at all. Made our…read moreexperience very positive. Will be returning

I did not go personally in the store but was able a ton of information from a really nice man…read more"Brian". I was inquiring about a dishwasher for my mother. Brian was extremely personable and made the purchase over the phone a breeze to accommodate my elderly Mother. I was super impressed with the customer service that we received.

This is was so easy. So helpful & really high quality items! I am so grateful to have Googled this…read moreplace & come in person!! Do yourself a favor & here for your next big move. I got a GREAT patio set & an electric washer dryer combo for my new rental home.

Decided to take another run at this place....swing and a miss…read more Can buy brand new from Samsung with free delivery for $8 more than their listed price. They offered $50 off and the units are dented. Don't waste your time.

We needed our garbage disposal removed and a new installed. They responded right away and worked us…read morein as quickly as they could. They even had a cancellation and worked us in a day earlier! They arrived promptly. James was very nice and professional. They were in and out in 20 minutes. We'd definitely use the Adept Installation team again!

I've not a project with him yet, but he came out and was very knowledgeable about what I need to…read morehave done.. Pricing was also reasonable. Will be using him for sure

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

I bought a new gas range, a new gas range, new washer and dryer and a new side by side french door…read morewhirpool refridgerator from this store, Well I got to tell you that the gas range stop working and I barely used it especially the oven. The whole electrical panel stop working and the oven would not come on and the clock stop working last year. Then the washer stop working It would shake during the spin cycle and would move all over the basement and hit the wall, At first I thought it is off level, we tried and tried to level it but nothing we did worked, Come to find out that the agitator had come loose and that was the problem, Then about a week ago the side by side refridgerator freezer stop working and wouldnot even keep ice cream or ice cube frozen. I got to tell you I am reporting them to the better business bureau as soon as possble because there is no way all these appliances should have stop working in just a couple of years.

Would give zero stars if possible. First scheduled appointment no tech showed up in the 4 hour…read morewindow or called. When they came 2 days later, were there for 3 minutes, and left still charging the full $100. Took days to finally speak to a "manager" who said she would look into it. Never heard back until I called. Horrible service from over the phone customer service to the on-site technician. Have not been in store but for service, go somewhere else!

I have purchased a few items from this location And I have…read morebeen totally satisfied My Samsung refrigerator French doors bottom drawer freeze is an absolute gem! All of my appliances are.

Okay after all is said and done the delivery guy was very kind respectful and courteous.. I…read morereceived the washer and dryer and I hope there are no issues.. previously I had an awful experience with multiple people with USA/scratch and dent appliance... and with their communication and setting up times and dates. I received "it gets there when it gets there." So with that being said, I then received from same office that delivery guy will be there no problem at all specific time... turns out this isn't the case... but the actual delivery guy called ahead of time in the requested window and really did an excellent job.. was courteous and provided excellent customer service so because of him I give the company 3 stars now.

Zero stars. This place is shady and HIGHLY unprofessional! I have had numerous issues with the…read morefridge I purchased, it's had three service calls in three months, including this last one where they came to pick it up to work on it at their shop and it was gone a full MONTH! Unacceptable. I found out my fridge sat there for TWO WEEKS before anyone even touched it...this after I was told repeatedly it was in for repair. Not the case at all. I was repeatedly lied to and my phone calls were constantly brushed off. Rarely did they ever call me back or know what the hell was going on whenever I called them. The "Big Frank" that the company is named after is aptly named, however "creepy" might be better suited. He told me if I scratched/massaged his back he would deliver my fridge for free. Are you freaking kidding me?? I like to save a buck but that is disgusting. That should have been a clue right there but, alas, it wasn't. I have since learned they are under new ownership since my original purchase but I have dealt with the new folks during the month they were "working" on my fridge and they may not be creepy like Frank but they without a doubt are incredibly rude and mega unprofessional. The delivery people are some of the worst as well. They did not take my front door off the hinges and proceeded to scratch the fridge after they forced it through the doorway, even though it clearly wasn't fitting properly. They also were lazy and instead of walking 3 extra feet off the front porch, they cut through my front yard and walked through an entire section of plants and flowers. Not only did they completely trample them, the grill guard from the bottom of the fridge got caught on the plants and ripped completely off and they just left it lying in my garden area. What a bunch of disrespectful jerks. I could go on and on about many other instances of wrongdoing but I think you get the idea. This was by far THE WORST retail experience I have ever had! Please heed my warning!! You will thank me later. Note: This company is also called "Discount Appliances" and "Appliance Warehouse". Same company. All located on Halls Ferry in Florissant. They also have a few other locations such as St. Charles and Barnhart, MO.

I should have read all the other negative reviews on this place before I gave them a dime. Every…read moresingle website I go to says the same... Here is my story. I bought a fridge that they lied and claimed that it was an unsused "scratch and dent" model. There were no shelves in it when it was in the store, but when it arrived, there was plenty of moldy crumbs left behind. It was delivered the third appointment that was set, with all sorts of excuses on why they missed it the first two times, and the third time it was three hours late. IT DID NOT WORK! They told me to give it a couple days. Finally they sent a repair person to the house who "fixed"it. They put me off for another week before sending a second repair guy out who said they needed to order parts. A week later, part arrived, and they needed to schedule a time to pick it up to fix it in the shop. A few missed appointments later, they finally picked it up. After a few weeks and many unreturned phone calls, they said it was working and scheduled delivery. As usual, not on time or close to reasonably late. And again, I was delivered a fridge that did not work. They eventually agreed to give me a refund and pick up the crap that they sold me. Now it has been a few months and still no refund. They are now offering store credit. LIKE THERE IS ANYTHING IN THEIR STORE THAT I WOULD WANT IN MY HOUSE NOW!!! Don't buy their crap, and save yourself from their lies and lack of service!