1. P.A.C.E. Appliance Repair

    1. P.A.C.E. Appliance Repair

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    Saint Charles, MO

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    P.A.C.E. Appliance Repair

    3.4 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Crews Appliance Repair

    Crews Appliance Repair

    (29 reviews)

    St Charles

    They're based in St. Peters but drove all the way to St. Louis County for us. I wanted them in…read moreparticular because I'd heard how nice and honest they were from a friend and saw the same sentiments across their reviews. And it sure is true! Mike came out on time, quickly diagnosed the problem with our washer, explained it, fixed it, and educated us on preventative measures---and in our case, all for just the $59 service fee. Since our washer is getting older, he gave us options on whether or not it was worth it to pay for expensive additional repairs now or just get a new washer a year or two later when this one finally breaks. The cost was nearly the same, so we happily opted for the latter. Very thankful to him for educating us and letting us make that decision. Seriously, these guys are as knowledgeable and honest as they come. You will NOT be taken advantage of and you will be very happy you called them!

    I was serviced by Mike Bond on 7/22/2026 because my ice maker was not working. He did some…read moreinspections and programmed the panel. He said give it a few days and if it doesn't start working he would come back. He said that there's a 30 day window on the work he did. I texted back after 7/30/2026, 8 days later because it did not start working. No reply. Again 7/31/2026, same. 8/4/2026 I called 8/4/2026. We set a date for 8/7/2026. He did not show on 8/7/2026 even after I called to confirm. Highly disappointed, especially because my father referred him.

    Keeven Appliance

    Keeven Appliance

    (6 reviews)

    St Charles

    Would give zero stars if possible. First scheduled appointment no tech showed up in the 4 hour…read morewindow or called. When they came 2 days later, were there for 3 minutes, and left still charging the full $100. Took days to finally speak to a "manager" who said she would look into it. Never heard back until I called. Horrible service from over the phone customer service to the on-site technician. Have not been in store but for service, go somewhere else!

    This is my recent experience with Keeven Appliances;…read more I hired them to repair my washer.  The service tech completed a partial repair and needed to wait for a part to be ordered.  In the meantime he repeatedly tried to upsell me to a new washer and dryer which I did not appreciate.  Then he made several references to politics and made several offensive remarks concerning politics.  It's quite obvious He is left wing and very upset.  I told him it's rude to talk politics in customers homes.  When he made another sarcastic remark about politics we got into a disagreement.   He came out the second day and it was obvious he was in a bitter mood.  He obviously has a problems with conservatives and it appears he and Keeven Appliance are holding my political views against me.  We tried to explain to him that since he replaced the part the washer is exhibiting a different symptom; he didn't want to hear any of our input and was very short and dismissive with us.  I left him in the laundry room to repair the washer and I went to my office to continue to work, leaving him dealing with my wife for the rest of the service call. A while later I was disturbed in my office by the repair tech raising his voice, talking very aggressively to my wife, and standing very close to her while raising his voice.  I came out of my office and told him he is to never talk to my wife in that tone of voice or in that manner ever again.  From now on he can deal with me.  The Keeven repair tech continued to argue with us about the symptoms of the washer.  We were trying to tell him the new symptoms so he could adequately diagnose the problem, but he continually told us we didn't know what we were talking about.  He left failing to make any repairs as he said he didn't know what's wrong; yet he argued with us telling us we didn't know what we were talking about. Since that time I have left countless messages for the supervisors and/or owners.  I was told Barb is one of the owners, but she tells the receptionist she is not in... I can hear her in the background.  I have tried for nearly two weeks to get this resolved.  I have asked them to send another tech out to repair the washer or refund my money.  Barb and Keeven Appliance refuse to call me back, refuse to send out a tech to repair the washer, and refuses to refund my money for their failed repair.  The last I spoke with the receptionist she was defending their service tech and apparently have no issue with their techs spewing their politics in customer's homes. I do not recommend Keeven Appliance in the strongest terms.  Keeven Appliance has been given ample opportunity to make this right but they REFUSE.  I will not go away until they refund my money!!!!

    P.A.C.E. Appliance Repair - homeappliancerepair - Updated September 2026

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