I went to Gilroy Trailer Repair today 3/26/12…read more I called and ask to speak to the manager she told me they could replace my running light on my trailer and to bring it in. I arrived at about 9:00 AM. The young man in the shop looked at my trailer and after about 15 min he found that one bulb was burned out and the other one they did not have in stock. However, he did suggest how I could fix it and that if I wanted they could order the other lens and bulb. The bulb cost sixty cents. I took a $20 bill into the office to pay for the bulb and she the manager said that will be $20 to cover for his time (about 15 min) wow that's $80 an hour just for time and another 60 cents for the bulb. I left there and wert to the welding and repair shop in San Martin called San Martin Specialty Shop - (408) 683-2121 - 80 E San Martin Ave, San Martin, CA. Jeff the owner looked at my situation and said we can fix that small issue for you right now no problem They changed out two running lights, and grounded my rear tail light at a total cost of $35 - $15 more than the light bulb at Gilroy Trailer Repair. In short one thing stuck with me through this entire situation. I asked Jeff the owner of San Martin Specialty Show how was business and what he said next sums up my experience with Gilroy Trailer Repair. "If you treat your folk's right in good times and in bad times you will always do well" A lesson "Gilroy Trailer Repair" could learn. I will never go back their again for anything. In closing, I believe in paying for services due but come on $20 for a light bulb and letting me know you can't fix my issue.

Ray, Jim and Joe went above an beyond on my 20ft. enclosed trailer repairs. I only asked for two…read morelights to be repaired and new vent installed and at no cost, they repainted my tongue, one rusted wheel and added silicone to front wall which was leaking a little. They were working really hard for my business which they got for life. I live in Monterey but it is worth the drive to go to Gilroy for great service like this. Highly recommend to other!!!!

Knew what I wanted and drove off with my new trailer in about 45 minutes…read more Needed a bigger ball from my last trailer Great service!

This was hands down the WORST experience my husband and I have ever had making any kind of…read morepurchase. We drove 2 hours to this dealership after finding this dealership online. Before arriving, we were explicitly told that appointments were required, that each appointment would take 30 minutes to over an hour, and that a team member would walk us through the process, show us the trailers we were interested in, and go over details and features. We were specifically told NOT to do a walk in, on our own and to schedule an appointment instead. We initially wanted to arrive at 11:30 AM, but based on the information provided by April, we waited and scheduled the next available appointment at 1:30 PM with Jeremy. When we arrived on time for our appointment, Jeremy immediately told us to go FOUR blocks away by ourselves to "look around," find VIN numbers, and pick what we liked. No assistance. No guidance. No explanation. This completely defeated the purpose of requiring an appointment and contradicted the entire pre-arrival information packet explaining how this experience was supposed to go. When we got to the lot, it was a disaster. There was no staff present, no labels, no signage, and no paperwork on the trailers. Nothing matched what was listed online. The QR codes that were supposed to help redirected to something completely unrelated. After driving hours and waiting for an appointment, we were left wandering around confused, frustrated, and angry, doing our own search with zero support. At that point, I was extremely upset. The wasted time, misinformation, and lack of basic professionalism were unacceptable. My husband reminded me that this was our only option that day since we urgently needed a trailer, and he hoped that at the very least the quality would be okay. When we returned to the front, I explained how lost and frustrated we were and told Jeremy which trailer we thought we wanted based on our solo search. Jeremy was ready to start the purchase process, but I insisted on seeing the exact trailer we would be buying. As I suspected, the trailer they brought out was NOT the one we had looked at. In fact, we never even saw that trailer on the lot during our own search. The entire experience was disorganized, careless, and honestly upsetting. My husband tried to stay optimistic, but I was beyond unhappy. If you do not care what you are buying and are okay being handed something random with little to no information, then this might be the place for you. Otherwise, avoid it. What makes this even more frustrating is that we were promised guidance and support before arriving. For a purchase over $4,000, the bare minimum would be providing basic information like the year, size, or features. None of that happened. At the end of the experience, we were given $50 off because a license plate holder was not installed and then latter comped/ added (thank you...) Jeremy did apologize to my husband once he understood how bad the experience was. The team did clean the trailer and help hook it up, but that is basic customer service and does not make up for how horrible the experience was overall. My husband now just hopes the trailer lasts and is made with good quality. I have my doubts. This place does not value your time, your money, or your experience. I would never come back and would never recommend this location to anyone unless you truly do not care what you are buying. Go the extra distance and find a local/ reputable dealership that actually cares.

J&M RV Service Repair is second to none. Their knowledge and experience is amazing. Their customer…read moreservice is excellent. I will use them for all my RV service needs going forward!

They do very good work and have always been honest, courteous and professional. They are my go-to…read morefor all my RV issues.

My family boat had major trailer issues--the leaf springs were completely rusted out and broken, so…read moreI couldn't even tow it. Art came through and saved the day. From the start, he was incredibly helpful and professional. I was a bit hesitant about sending a large deposit for parts since we hadn't met in person yet, but in hindsight that worry was unnecessary. Art is the real deal and handled everything like a pro. The whole process--from the quote to parts and labor--was straightforward and transparent. The quality of the work, the convenience of mobile service, and the turnaround time all exceeded my expectations. I definitely feel like I got more than my money's worth. I'll be using Art & Son for all my boat trailer and mobile mechanic needs going forward. Highly recommend. 10 out of 10 solid AF Trailer is rolling nice now! Stoked to have made it out and grabbed some fresh Salmon for the opening week!

Big Art gets it done , no need to look anywhere else for what you're looking for this is it right…read morehere!!!! Amazing value, great service, super efficient

San Martin Specialty has been our go to place for our horse trailer repairs and other metal working…read morestuff. They can do anything. They also beefed up the suspension on our motor home, so we can now tow a larger trailer. It can take a long time (3 or 4 weeks sometimes) to get on their schedule, but it's totally worth it.

My 94 year old Dad is Mr. BBQ. He finally wore out the…read morefirebox for his grill and needed a replacement. I went to see Jeff & Chuck at San Martin Specialty Shop. They measured the old firebox and manufactured a super heavy-duty new one. Dad is a very happy griller again!

Dependable, knowledgeable, thorough, and personable.He was prompt and did what he said he would do…read more I highly recommend Mr. Ricci!

Highly recommend this company! Reasonable, reliable and honest. Professional yet friendly.... James…read moreis the best.

I took a two hour drive from Fresno to pick up my new Diamond C car trailer from Amber and Brad at…read more101 Trailer Sales yesterday. They were both "top drawer" and I was in and out in about 45 minutes or so. Brad took me around and showed me a couple of other options they had, but I went with my original choice and bought the Diamond C GTF 18 foot model. Not only was the service great, but they were asking a LOT less for the 2025 model that I got than some other places I was looking at online for 2023 and 2024 models of the otherwise exact same trailer. With first class service and great prices, why would you shop anywhere else?

I have nothing but good things to say about this dealership! I purchased a Diamond C trailer from…read moreBrad and had a very positive buying experience. Brad and his team are extremely communicative and dedicated to making sure customers are satisfied. Brad went out of his way to resolve some factory warranty issues for me and I can't recommend him and this dealership enough. I can't say the same for other NorCal Diamond C dealerships. I've had poor experiences elsewhere. I'll definitely be buying from Brad and 101 Trailer sales again. Thank you!

They are the best! You won't be disappointed when you need…read moreanything in the way of RV service or repairs!

I bought a 1987 vintage luxury RV to live in and brought it to Bay Area RV to do a bumper to bumper…read morethorough inspection. The RV had to be ready to take me to San Diego where I will start my new job. As the inspection continued the number of mandatory safety and repair issues increased exponentially. I can honestly say they saved my life and probably the lives of everyone else on the road with me. This is no exaggeration. I am driving a 33000 pound vehicle. When you step on the brakes you need the vehicle to come to a complete stop safely. You want the lights to work, the electrical to work, the plumbing to work and the propane not to leak. Bay Area RV found and fixed so many crucial items that I would never have known about if it wasn't for them. Even though my total repair bill was significantly higher than I could ever have anticipated, I now have a safe , fully operational and beautiful RV that will last me for many years to come. I can't list all the details because they would be too numerous, but the number of times they have cut cost, discounted labor, and went above and beyond to work with their vendors and mine to get me the best possible price for the mandatory parts I needed is more than I think anyone else would have ever done for me. Even after I am down in San Diego I am going to drive that RV right back up here for any major work that needs to be done because I know it will be done right and with honor and with integrity. I can honestly say that they put me ahead of their own profits. My final bill was high but that is not their fault and it could have been much much worse if I had taken it to someone else. I don't want to exclude anyone on their amazing team but I do want to give a shout out to Alison and Alberto. You have made a friend and customer for life.