Horrible customer service , employees talk shit about people in different language , they tried to scam me, by selling me parts for triple the price because they knew that I needed a specific part overall horrible place, they only act nice when they want to and only act nice when it's a woman. read more

I went to have my rear brakes replaced on my van. They were making a horrible noise. After the repair was done, my brakes work perfectly and no longer make any noise. I highly recommend Ladislao Pasilla and his brother. Despite being so very busy, they took the time to fix my brakes. Excellent service and very pleasant and friendly. And the price was very reasonable also. From now on I will be taking my van there for any kind of repairs. Thank you so much guys, I am one very happy and satisfied customer. Happy Holidays read more

Fast, professional, locally owned, very fair prices. My whole family has been going to Pasilla's for decades.

This guy and his staff, are fantastic. Four tires, replaced spare. The energy is great, as well as there performance. Will never go anywhere else, I feel great in car, all balanced and feeling extra safe. Top notch service. read more

Very nice guy and trustworthy as hell!!!! He trusted me that I could bring back $80 owing for new/used tires!!!! They are truly good people and they deserve 5 Stars read more

Thank you to Ladis and his team! I paid $400 less on a set of new tires compared to what another local business was offering. Super helpful and done within a convenient time frame. Quality service all around. read more

When to level my truck. Was told was gonna put a 2.5in and just got half in. Has my truck for 2 days and had to go back 2 days later because didn't get the alignment done correcting and had it for another 2 days read more

I recently went and I am surprised by how bad the customer service was. Employees ignore you. They pretend that they working when they're not they make you wait a long time. In the tires are not good. They're the worst tires in town. read more

I have taken tires with leaks.to Pasillas several times over the years. Quick repairs that lasted, done for surprisingly little money. All the employees are helpful and friendly, so I always tip tip them. Most recently, a flat tire on the freeway ruined a tire. I got a good * mounted. A bargain. I love this place! read more

Just had to get 4 tires for my honda. called and ordered them on monday, was told they should be there next day. waited until friday to get a call which i get shipping and stuff. just let me know. then brought my car in and was told it would only take 1-1.5 hours to change all 4 tires. have been currently waiting 4.5 hours and haven't gotten my car back yet... the deals were okay on the tires though i guess. update. it's been 5 hours and this is where we're at. would probably give 0-.5 stars if i could read more

Pasillas Tire Service - Tires Near Me - Freedom, California

Great prices, super friendly & fast service. Ladis is always very knowledgeable & helpful. I've had new tires installed on my Lexus & Accord. read more

I won't go anywhere else. I always get a great price there and they always fix flats for free if you bought your tires there. The staff is always nice and they never try to upsell you. I have a budget and they respect it. read more

Ladis always provides great service!! Highly recommend for both repairs and new tires.

One of the best tire shops there is here in town! I have gone to other tire shops but no one was able to help me because I have a unique tire size :( However I've gone to pasillas several times now and they are always able to help me out. I am always satisfied with the results and it is very cost-friendly. I must say it is not the fastest service if you go on a busy day but everyday is a busy day for them. The workers are very friendly! I highly recommended this place if you do not mind waiting a little more :) read more

This is a great place with fast honest reliable service. I came here after Wally at Wally Kennedy Automotive stood me up and the auto store recommended Pasillas. They got me right in and installed a new battery. They are honest, too, and did not try and sell me the more expensive battery, but the lesser expensive one and explained that it had a better warranty. They are very reasonably priced. They also found a nail in my tire and patched it for only $20. I will be coming here for my car service option! They were also honest about telling me I did not need an oil change even though I requested it. They said my oil still had 40% life in it and it would be several months before I would need an oil change. I will be coming here for the oil change for sure! read more

If you want to treated like royalty and feel like you and your car really matter? Take your car to Pasillas tires for top notch service. The staff read more

I've had two outstanding experiences at Pasillas and will tell you up front that I'll never go anywhere else. The first experience was after I got a nail in my tire, and a well-known tire place in Santa Cruz told me it was too close to the sidewall to remove, and I'd need FOUR new tires because my car has AWD. (How financially and environmentally egregious! I wouldn't have bought AWD if I'd known that!) So instead of a $20 charge I was looking at almost $2000, which i could NOT afford. I had the guy put the spare on and I drove to Pasillas on my sister's recommendation. It was crazy busy, with nowhere to park, but the owner came over and got someone to hep me immediately. Turns out the nail was NOT too close to the sidewall. It was well within the legal area, by at least an inch, and just needed a patch, which they did for FREE, even when I tried to pay. Yes. The second experience was when a piece of broken pottery got stuck deep in my tire (why me, seriously) and this time I drove straight to Pasillas. Same thing--no appointment, crazy busy folks, but David helped me within minutes. He assured me there'd been no puncture--he even took off the tire and floated it in water for bubbles, just to be sure--and there'd be no charge. All I had on me was $3, but even after that lousy tip, he asked if he'd like me to check the air in all my tires, since that one had been a little low. In fact he insisted. Again, FREE. But what meant even more to me than saving the money was the honesty, the integrity, the quick, warm, respectful attention, and the knowledge that I was getting all these important things while supporting a local, family-owned business. My dad taught mechanics, and started a roadside assistance club, and fixed cars long after he got an administrative job, and I know he would've been so impressed with Pasillas. He'd have told me "they're the real thing," a compliment that always covered quality and character. I will GLADLY pay Pasillas whatever they might charge for any and every problem I might have in the future. They've earned my trust and gratitude. read more

Laddis is a wonderful man who has a smile on his face and has been a great supporter of our community for many years. He stands by his service, and I applaud his commitment to service for the many customers he has. read more

They were jam packed and I had a flat before close. They moved efficiently and were honest with folks about costs. Though this should be a given, it is often times not when it comes to cars. I was impressed with the professionalism and willingness to stay and assist. read more

yesterday my daughter in law had 4 new tires i stalled at Pasillas. after she was told her car was done she started driving off the lot. she felt her car ver shaky. she immediately started back into the driveway when one of the tires fell off the car. luckily she made it into the driveway. she went back into Pasillas where she talked to the owner who told her he can't keep an eye on every job. she was was not only shaken up but treated rudely by the owner. 5hey put the tire back on and told her everything should be good now. I would not recommend this place to anyone. read more

The woman I spoke to was super rude. Just called for an inquiry. I knew I was better off sticking to Santa Cruz area and have decided to order a tire here read more

I have used Pasilla's tires from years and have always had great service. Even on crazy holiday weekends when I would randomly get a nail in my tire with a slow leak, they will always make time to service vehicles and make sure you're taken care of read more

Multiple times he said he was going to call me back but did not. He told me to bring the car in and when I did; surprise, the tires weren't there! Wasted a lot of my time and caused plenty of stress. I have used them in the past. They are very busy and don't need your business apparently. I have however been happy in the past with the prices and the quality of work. read more

Pasillas tire service, what can I say it was a long journey trying to lift my truck & getting new tires & rims but it was worth all the time I waited I got the 4 inch lift kit with 35 inch tires it took 3 weeks to get done almost a whole month but be patient it's worth it I love the new lift & tires!! read more

Pasillas Tire Service - Tires Near Me - Freedom, California

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These guys saved my weekend ride! We had a tire that started leaking badly. Went to Big-o and they said it was a 3 hour wait. Went here and 15 minutes and only $20 and we are back on our way! read more

Wonderful customer service to begin! They told us where to park in order to get all 4 tires replaced with a new set. Original price was set at $80, it took about 2 hours for this service to be performed because 1) jorge was assisting other customers 2) the tires I originally had on were run flats, this made it difficult to remove the rim from the tires. I wasn't notified about the trouble Jorge was having until he got to the third tire and his manager disclosed to us that he would charge us an additional $5 per tire for the difficulty of getting the rim off the run flat tires. So the new total would be $100. When the third tire was finally put on, I did a walk around to see if they damaged the rims and they definitely did. Instead of notifying me about not having proper equipment to remove run flat tires without damaging the rim they continued to do their work and damaged all my rims. I should not have paid for this service, for the damage they did! The car was a recent purchase for me and the rims were not damaged at all to begin with. I trusted this business to take care of me like the reviews and comments I've read but it was the exact opposite. Damages were made to all 4 rims and I was still charged the $80.00 and all I got was a "sorry, it's because the run flats made it hard" from Jorge. I love supporting my local businesses but this reminds me of why I shouldn't anymore. read more

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From last year to this year Ladis hooked me up with a great tire solution for my Volvo! I've had this car for about 5 years and poured a lot of money into it and don't plan on having it for very much longer he made a suggestion and delivered for very little money ! Thanks SO much Ladis Pasillas you rock and are really in it for your community. You can bet I'll refer you and keep referring you! Just to help you out a little bit response to calls to customers is everything... read more

Been coming here 15 years always. Great. Experience. Busy place b est Santa Cruz. Area read more

Pasillas Tire Service - Tires Near Me - Freedom, California

My niece was running on bald tires with wires sticking out. I checked the area for affordable tires since I was flying to Texas in 2 days and wanted to do this as a surprise. Pasilla's was a little far from the house, but I think fate guided us there. We have now found a auto shop for life. Ladis helped us find the best tires for our price with good mileage. We had a problem with my charge card but he was diligent to do everything he could to fix the problem. We were greeted with a sense of humor, good customer service and fast work. Mr. Pasillas, I wanted you to know we have 3 more cars that need service and tires for the family. SEE YOU SOON and I'm sending your buttons in the mail shortly. read more

Been there 4 times and got bent rims, leaky valve stems, kids doing my tires that didnt kniw what they were doing and the boss didnt care. Probably because im female. read more

Great service by Ladis took real good care of us. Great prices on tires not a disappointment, come here for tires. recommend Pasillas when in need of tires. Thank you for your help read more

This place is wonderful. They have helped me out countless of times and always treat everyone with care and consideration. They try their hardest to help everyone even when their parking lot is full. They work fast and efficient. They have great prices, and I NEVER want to go to another tire places EVER!!! I drive over HWY 17 four times a day, so I easily put a lot of miles on my car. Thanks guys for helping my car get new shoes, when its time ;) read more

I had these guys fix a flat tire for me this morning. Its the second one they've fixed for me. The thing that I love about them is that they have never treated me like an idiot for the sole fact that I'm a girl - like all the other auto shops do (read my review on Calderon's Tires, jerks!). The guys at Pasilla's are very friendly, and the service is quick. Sometimes its really busy, but thats understandable since I'm sure everyone loves them. I would recommend them to anyone who needs a good, honest tire shop. read more

Read the reviews and take your chances. I honestly believe all of the reviews are accurate. You just have to decide if you want to take a gamble at which experience you are going to have. Fifteen years ago, we received great service and now I believe it is because we "knew somebody". January 2018, we came back and received 4 brand-new, 65K, AWD tires with an alignment at a good price. At our first tire rotation service, they broke two bolts and replaced them with mismatched bolts because they "don't carry the factory brand," and "it happens all of the time." They didn't bother to let me know about this, I had to discover it by myself. Not a big deal, but not great. Less than 9 months and 16K miles later, I get a nail in my tire. Two independent tire shops said they 1) couldn't fix the tire because the nail was in the side and, 2) the tires were already worn to 50%. So I bring them back to Pasillas. Ladis fixed the tire and said they were only worn to 60%, but he'd check with the manufacture to see what type of rebate I could get on a NEW set of tires. I never heard back from him. At this point, I figure it's just bad luck and I'll have to count my losses. Then this January, I hit something on the freeway and the same tire that got the nail, bursts beyond repair. So I go back in and speak to Ladis. He measures the tires, says they are 2016 (so they were already 2-years old when he sold them to me: six is the recommended max. life in case you were wondering) and that he'll call the manufacturer and come back out to me with numbers. After about an hour of waiting, I walk in and he says he'll need to call me with the price. (Gee, thanks.) He leaves a message at 6:45 at night with no numbers. I call back several times (it's always difficult to get through and there is no way to leave a message). I finally get a hold of someone only to be hung up on when I say who I am. I purchased 4 new tires elsewhere and was told the old tires were worn to 40% front, 50% back...they were only 1-year old! Perhaps that's what happens when they put "new" old tires on your car. Life is too short to be treated like this. So read the reviews...I'm sure they are all accurate. You just need to decide if you want to take your chances or not. Good luck. read more

Their quote for tires was cheaper by over three hundred dollars out the door than all of the many places I called. I live in San Jose but it was worth the drive. They ordered two different types of tires for me to choose from. Ladis is the gentlemen who was assisting me and he was very friendly and he did not try to change the quote. In fact, he actually gave me a free balance and alignment!! These guys hustle and get the job done fast despite the crazy amount of business they do. They use every available space on their property to work including the parking lot! I would definitely recommend them to anyone and I plan on using them from now on even though it's a bit of a drive. read more

Pasillas Tire Service - Tires Near Me - Freedom, California

Best tire place around. Always honest. Affordable. Need tires or an alignment this is the place to go.

Awesome place to get a good deal on tires...the owners and staff are very personable and efficient...been going there for four years now and always am happy as a clam when I leave! They do great alignments too! Highly recommended!!! A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ read more

Pasillas Tire Service - Doing the tire change deal! - Tires Near Me - Freedom, California

Pasilla's Tire service is a place to get a great deal on tires, they now only carry certain brands of tires so getting tires on the same day will necessitate a compromise on your part....if you call ahead and make an appointment, the tires of your choice can be installed as agreed upon. The same goes for wheels, if you have a choice, he has catalogues and will give you among the lowest of prices around. He will also stand behind his work, offering free rotations throughout the service life of the tires. They are extremely busy here for a good reason. Upon driving away, you will know you got the best deal possible. The crew is friendly and personable, the prices are rock bottom. Heck one day I was broke and was driving on tires that would have hydroplaned on a drop of water! Pasillas even let me have a pair of used tires to get me through until the following pay period!! How cool is that!! These people will earn your business and trust! Cheers! read more

Expect a long wait for a tire change 1 tire 1 1/2 hours good prices but hope you don't have anything else to do that day

This is the only place we go to purchase our tires. Service is always friendly, honest and helpful. And if you get a flat and purchased your tires from Pasillas, they will fix it free of charge! read more