Clearly a shop catering only to older women, I went in to browse and was ignored by all three women…read moreemployed there. Then, when I went to browse the dresses and sales in the back, I was followed by one of the older women mentioned earlier. Finally, I purchased one small item and walked to the counter, but I was not greeted and was basically ignored until she said, 'Put your card there.' This was the worst service experience in Carrboro, with a limited selection and overpriced items.

Poor experience. They were having a sale so busy but staff was dismissive and i was told i was too…read morebig.. I am not. 150 lbs and 5 10.. but even if i was , not very nice.

I LOVE this shoe store! So many international brands and such unique shoes. I think I've bought…read more8-10 pairs over the years and I am not a shoe fanatic except at this store. Well worth a visit!

This is a pleasant store in a newly renovated shopping center. Unfortunately I am unable to wear…read morethe shoes I purchased there due to the inability of a store employee to fit me correctly. I had saved up for a pair of Danskos and couldn't wait to wear them. I was saddened at how uncomfortable they were and assumed I just needed to wear them longer to break them in until I was informed by several friends that they were several sizes too small. The store refuses to accept their error so I am stuck having given them $125 for unwearable shoes. If I wanted the wrong size I would have just ordered them online for less. I regret now my decision to support local business and trust what I assumed was a fitting expert. Be careful if you go as the employee may not be as knowledgeable about shoes as you would like and, if not, you will be sorely disappointed.

Their new location is a huge upgrade. This merchandise is laid out well and organized. Large…read moreselection of shoes and apparel. Big name brands sold here such as Twisted X, Justin, Ariat, Xtra Tuff, Sperry, Crocs, Carhartt, Hey Dude, New Balance, Rocky and the list goes on and on. Very fair prices. Helpful staff. Clean restrooms. Large parking lot.

It's a shame to see how they act on social media - and the responses are very unpleasant…read more It seems the company culture has changed from what it used to be, so please do your research on the store policies they have, and do yourself a big favor and don't purchase gifts for someone if they aren't there to try it on and be sure it fits. Maybe the prices are cheap because it's basically a final sale, just wish they'd make it known and clear. Maybe the owner could step away from being a keyboard warrior and spend some time learning customer service, training his staff, and developing a good team! The products are great quality products, just too risky to purchase from in the event of an issue with it. The company is not supportive of its customers, and is a final sales type of venue.

I needed some cowboy boots and saw some online at DSW and decided to check them out in store…read more Customer service is great. I tried on a few pairs and different sizes, and the staff was very helpful. The boots are great and super comfy! And I didn't have to spend too much for them. This store location is in a great spot, near a total wine, petsmart, big lots, and a few other places. It's also not too busy, so you can get in and out and shop in peace!

If I could give this store a negative star I would. I was denied the ability to purchase sandals by…read moreKelsey because the shoes did not have a box. Also Ruby is extremely condescending. Imagine not being able to purchase shoes at a shoe store. Weird.

I LOVE Rumors!! I make the drive from GSO to Chapel Hill to shop new items and honestly, this is…read morethe only place where I sell/donate my clothes that I no longer need in my closet. Any items that you bring and they accept will give you 35% CASH BACK, while STORE CREDIT is 65% (personally I use store credit). There's always something good I find here and never leave the store empty. Price point for their items are reasonable unless you find more of the higher end brands at a higher price. Recently, I found 2 Urban Outfitter items and A New Day (Target) trench coat jacket for $8! Overall, Rumors is an awesome spot to buy thrifted items. The employees that I encountered with are cool and sweet, and is very close to UNC campus since they're located on Franklin St and minutes away from Carrboro.

Prices are insane. $20 for a shirt... a used shirt. I might as well buy it used. Also, street…read moreparking, sucks. On the bright side- employees were nice, seemed like it was well organized

There are lots of selection but is on the prcier side. A sale was going on 40% off plus an extra…read more30%. I came to late my size wasnt much left a 7 1/2. Definitely try to keep an eye out for the next one and come the first day and not the last day. All other shoes was at least 100 and up. But I do admit they are very well made. Like the old saying goes, you pay for what you get. They even have bags and small accessories for ladies. The store was huge and the sale room was just as big with rolls and rolls of shoes. If your a woman and need to find shoes for 10 1/2 up to 11 1/2 this is your place! Only thing is there is no refund only exchange, so keep that in mind.

Great selection, service and prices. This store has all the top shoe brands and is the place to go…read morefor quality shoes. They have a variety of styles in multiple widths and provide personal service.

Shoe stores are becoming yesterday's news with the popularity of online stores. I'm old fashioned…read moreand enjoy trying on shoes before purchases. Shopping for children with growing feet can be challenging online. We made a purchase online for a pair of Under Armor Basketball performance sneakers. The shoes were way too narrow in a men's size so we had to find a local Shoe Carnival. We traveled from Raleigh and found the staff at this store friendly and courteous. Sam was the gentleman who manages the store and he helped us out. The cashier was also kind and professional. The store layout was organized and tidy. They carry a large selection of sizes and styles. I used my $10 off coupon and saved. Thanks Sam.

Excellent shoe store, they should open up more of these shops around especially in New Yorkread more

Great store for serious runners (I am not but can appreciate that this store caters to runners)…read more The store is in a great location too.

I visited for a consultation for new standing shoes. Jacob Dagger was very helpful and well…read moreinformed. I was very satisfied with Jacob's assistance. I made an order to have my shoes drop shipped and it was estimated that they should arrive by Tuesday. Jacob was great! I tried to link up the account I made at the store so I could track my order and get my loyalty points. But the website said I had to make a new account. Once the account was made it did not pull over any of the info from the account I made in the store. On Thursday my order had not arrived and I returned to the store to check the status of my order and try to resolve the problem with my account. I stood by the register for a while and eventually a young man came by and asked if I had a pickup, I showed my receipt and questioned if it was a store pickup. He said it was a drop ship and walked away. I was in the middle of trying to ask if he could help with my account or at least confirm the status of my order when he suddenly left. He was speaking to other customers who came in after me, and I waited a a few minutes but it was clear he wasn't coming back and I left the store without my account being fixed or my order status.

Alexander is a second generation clothier. In the tradition of excellence, he raised his heritage…read morehigher. We are the beneficiaries of the honor he placed before his father. Fine apparel. No better quality.

Okay, so you know right off the bat this is a high-end store and the clothing will not be cheap. I…read moremean it is decades old and run by the Julian family, as in fashion designer Alexander Julian and his sister. We don't often pop in but decided to stop by while walking up and down Franklin Street. I had bought a pair of (expensive) socks from them years ago, and on a whim I bought a similar pair. I considered it a Christmas present to myself. The fashion and offerings are colorful and of good taste. The staff were pleasant, even though their register printer was not working, so they texted me my receipt. Worth stopping by when you're in town. PS, they also offer gift cards.