1. Fleet Feet

    1. Fleet Feet

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    Chicago, IL

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    Fleet Feet

    4.4 (245 reviews)
    Closed 10:00 am - 6:00 pm

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    Araceli C.

    Run run run got my new shoes for my 5k this year. Also, I atend the cubs charity 5k Was fun this Saturday, September 30th

    Candace H.

    I'm only going with a 3 star because it's raining and they won't open the other door on Western. Had to walk all the way around to Lincoln to purchase shoes. If you have a disability, don't go here. That's the only reason why I wouldn't go back to this location. Armand helped me and he was amazing. Customer service on point and recommended shoes that I ended up buying. He would be the reason why I go back. First time here.

    Lincoln square run clubs
    Ali F.

    I can't say enough about this store because I had such a great experience last night. I came in because it was time for a new pair of running shoes, and while I like the shoes I've been running in for a while (Brooks Ghost), I was intrigued by their fitting. I've got my first half marathon coming up so I wanted to make sure I have the best shoe for me. I made an appointment but it wasn't super busy at 5 on a Friday, likely due to the snow. Russell helped me and WOW were they INCREDIBLE! They not only suggested my current shoe as an option without even knowing what I currently run in, but they picked the ghost for me to try on again to compare to other shoes I was trying on and they brought out the EXACT shoe (same color scheme) I already wear without even knowing it. Talk about really getting a sense of me and what style I'd like! They just really nailed the whole thing, and seemed really interested in how I run and which shoe would work best for ME. I ended up going with a shoe I did not expect, and I'm so grateful to Russell for their help in choosing it! My boyfriend also came in at the end of my fitting because he's also looking for a new shoe. Russell got him going in the same way and my bf is super happy with his shoe selection. We both felt really well taken care of, listened to, and just impressed with Fleet Feet, and Russell in particular. I ended up buying a new pair of shoes, Russell also helped me choose a new running bra and they let me know of Fleet Feet's super generous return policy- if something doesn't work for you, just bring it back in 60 days and they'll let you return it. That makes me feel a lot more comfortable trying out a new shoe knowing if it doesn't work for me after a few runs I can bring it back. However I think Russell was spot on so I doubt I'll be returning my new shoes. They also have a great rewards program and run groups a few times a week. Russell and the other people who were working last night were just so pleasant and fun, it seems like a great place to join a community. Prices are basically MSRP, but I enjoyed this experience so much that I think it's worth paying full price rather than getting a few bucks off online so I'll definitely be here every time I need a new shoe. Thank you Fleet Feet and Russell!!

    Awards! in their Hall of Fame Stairwell-2021
    Christina S.

    Last Weekend I participated in The Race to Wrigley 5K-a Race Run by The Chicago Cubs Charity Network. I went to this Fleet Feet Location to pick up my packet prior to Race Day! The packet pick-up was very well organized. Participants entered the store and followed the signs for the packet pick-up located on the second floor. -The process was simple- The volunteers scanned my QR Race Code and packed my race bag with a $10.00 gift coupon to Fleet Feet future purchase of $25.00 or more, my Chicago Cubs participant shirt, my race day bib, and a Chicago Cubs reusable shopping bag-it was all presented and so well and packed individually! The staff was incredibly kind and enthusiastic and the lines moved quickly. I love this location....so many fun Chicago themed running gear for women and men! I also noticed all of the accolades on the Fleet Feet Hall of Fame with pictures signed by famous national and international runners as well as several awards for "Best Running Store" in America Awards! Yay! While Fleet Feet is a small chain store-the staff is always welcoming and enthusiastic about supporting the Chicago Community of Runners-regardless of an individual's running level.....personal or professional! Thank you again for a phenomenal experience!

    Frank N.

    I'm a recent fan of running stores and Fleet Feet is cream of the crop! It's so much eye candy for anyone who runs. While there are a few of the Fleet Feet locations, I tend to go to the Old Town store. Most of my races are RAM Racing based and the packet pickups are now here due to their partnership. The staff has always been super helpful and friendly here and I envy that fun work environment. Parking is easy out along the streets. The store is stocked with everything you'd need to get out and run with a great display of shoes in the back.

    My new Brooks Glycerins after their first 6 mile jog.  GREAT PURCHASE.  Thanks Meghan.

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    8 years ago

    The customer service was amazing, Michael in particular was so knowledgable and so helpful in addressing my concerns as a new runner.

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    Page 3 of 7

    Ask the Community - Fleet Feet

    Review Highlights - Fleet Feet

    I've never found the staff anything less than super helpful and nice - even to super runner newbies like myself.

    Mentioned in 13 reviews

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    Fleet Feet - shoes - Updated September 2026

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