I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Awesome service and response time!!! I will consider this company my 1st option for my plumbing…read moreneeds.

Sylvester the plumber was on time and was very qualified. He replaces a leaking valve less than 30…read moreminutes. His price was very reasonable.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

He replaced my water heater cleaned up every thing after replacing it and took the old one very…read moreclean job I highly Recommend him for your plumbing needs

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

I needed a new septic pump. The first guy that came out seemed nice enough. Their price seemed very…read morehigh but my tank was leaking and I dedcided to have them do. The two "plumbers" who showed up seemed like they thought the service call was a party. Every other word that came out of their mouths was F or MF. The were very unprofessional. Then he told me my control box wasn't working and I needed another servIce call for an estimate. I thought they were trying to pull one over given the potty mouth plumbers and I had another professional come out who said the control box was working fine. I would not use them again

Great communication and costumer service, very knowledgeable and on time…read more I highly recommended this company

Very pleased with Plumb Professionals. Gary was prompt, upfront and honest. Their initial visit…read moreand consult was free of charge, with no pressure. I followed up for a full service. Would highly recommend.

Giving two because they don't charge for coming over and are quick to respond on Yelp. Taking out 3…read morestars because I just noticed that they wanted to charge me for a never existing leak. Had they only quoted me for the requested service which was replacing the valve, I'd say their price is reasonable and in line with others but squeezing a non-necessary repair is not acceptable.

This review is for Abby the tech that has earned my respect no fluff just professional at what she…read moredoes best. I suggest if you have problem with your hvac system i highly recomend Abby for the job. She makes a difference in getting the job done right. Remember The name Abby. Carl DeShazior aka dr belle Author of Great deeds Indeed Its all about helping other people.

Recently I requested a service for my grandma and we were very pleased with the work done and the…read moreprofessionalism of her tech. I ended up scheduling an hvac tune up for my home with their AI and was impressed with how easy and quick that was! Customer service is also great! Very professional. Overall impressed with the company

I am extremely happy with the work that Screaming Eagle did installing the rough in plumbing for my…read morenew accessory building. They clearly knew every detail of the code required in Fauquier County. They listened to my requirements, were very prompt and a the project was a good value. The county inspection was very straightforward. I will personally recommend this form to anyone who has a challenging plumbing project.

Wish I could give it zero stars. All about promised follow up and service and so very friendly at…read morethe time of the sale. Big hype on selling us a water rite water softener that was supposed to also supposed to do the job of an acid neutralizer by correcting the PH levels. Were assured we did not need an acid neutralizer with this water softener and that it would be evident because we would no longer see blue and discoloration in our sinks, showers and tubs. Never happened. In fact, the tank blew out within the warranty period. Screaming Eagle refused to honor the warranty even though we had made consistent calls for help when the system was not working properly, requesting them to check the settings and find out why it was requiring several bags of salt per month. Promised several times they would come out to the house but never showed. When the system finally blew we were told it was because the salt tank was empty when they arrived. It was several days afterwards and why would we add salt to a broken system? We also reminded them about our previous messages and calls regarding the system requiring excessive salt, but they didn't recall. Asked about the promised warranty and were told we had to call the manufacturer. Called the manufacturer who agreed to replace the tank with confirmation from Screaming Eagle, but that never happened and the warranty expired soon after. We spent $7000 on this system because we have two disabled and medically complex children, one on a feeding tube, and both in wheelchairs, and we wanted their drinking water to be safe. We had to mostly buy bottled water anyway, even when the system was working because of the overabundance of salt in the water. We also had to pay plumbers twice to dislodge the salt from our faucets twice, and our pipes were getting pinholes and leaking due to acidic water. Their response was "Don't recall that you requested an acid neutralizer." Really? Screaming Eagle did not contact the manufacturer to advocate for us and offered no further assistance. The warranty expired and we have a blown water softener sitting in our basement with no way to remove it as we are in our 70s and disabled.

I scheduled the appointment for first thing in the morning, 8am. The plumber came on time. He…read morereplaced my leaky kitchen faucet with a new one that I bought. It took him only 30 minutes to complete. Before he left, he pointed out that the plastic screws that connect the drain and the garbage disposal were loose. I had those replaced and it took him 30 minutes to do. He made sure everything worked and no leaks. He cleaned after himself. I will definitely use them again.

Every day plumbing fix needs, hourly rate fit my budget. If concern let the technician know budget…read moredollar hard stop limit e.g. $200, $300, etc... Jim, my plumber was pleasant, professional and did an awesome job fixed four things I needed to be fix around my home, happy. I was a bit nervous never use Gainesville Plumbing before not sure about cost and quality of services, so far I am happy.