A+ I have been using Potomac Plumbing and Gas for many projects since 2015. They have done major jobs for me including a bathroom remodel, water softener, tankless water heater and small jobs like running gas lines for a heater in my garage. Scheduling is easy and the price options are transparent and honest. The best part is that the work is always done right and with quality parts. read more

Potomac Plumbing & Gas - Water softener installed with a new pressure regulator (PRV) - Plumbing Near Me - Front Royal, Virginia

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Since moving into the area last year, I have had Potomac Plumbing & Gas over for a few projects: whole house water softener and filtration, kitchen reverse osmosis unit, new toilets, and water tank drainage. I highly and enthusiastically endorse Brandon and his team member Chris for their thorough and meticulous approach to estimates given prior to jobs, work performed on-site, and post-work instructions-clean ups-information. Both men are courteous, fun, and professional. Their administrative assistant Hayley is as equally personable and effective in her position. Pricing is transparent, and a membership is offered for extra value. I feel very satisfied with their superb customer service, and I also feel connected with their company family! A+. read more

A couple of weeks ago we had the pleasure of working with Brandon and his team. It took me this long to write this because honestly I am still trying to process what exactly happened to us being that we have NEVER received this kind of wonderful service EVER! Starting with the amazing woman who answered the phone! My fella got off the phone with her saying "wow she was actually so nice!". It wouldn't have been deal breaker because we were expecting her to be a grump but her genuine attitude and kindness made it impossible to not get excited about moving forward with them. Hayley you are the epitome of terrific costumer service and I really hope you take pride in that! You're role is so important and it showed how much you whole heartedly love what you do! We appreciate you! On to Brandon......this guy.... if I could give him a million stars I would! I have never seen someone work so hard all day long and leave with the same exact smile and attitude that he walked in with hours and hours before! Working a literal full day NONSTOP, he had to be just exhausted but he was just a joy to work with start to finish. It's so refreshing to see someone who is so passionate about his work! Another thing I loved was that he came with his prices. There wasn't any of this "let me get back to you" just to have them jack up the prices because we live in Loudoun county. Yes, I have had that happen with another company before. They quoted me $45 to fix my firepit only to "get back to me" with a quote four times that for something a friend fixed for me in seconds. The amount of respect he showed my family and my home left me speechless! When he left, there wasn't a piece of plastic, a zip tie clipping, a muddy footprint, or speck of dust to be seen! I have never seen anyone leave their workspace better than the way they found it. He is meticulous all around to say the least! Brandon doesn't use junk materials either. Anything he puts in is built to last. He doesn't use products that are crap just so he can keep you as a lifetime costumer for busted stuff that was junk to begin with. If you want impeccable service that you can trust then Brandon is your guy! With this company we found a diamond in the service world in an area loaded with companies that can give a rats ass about you because there will always be someone else to snag. I almost forgot to mention he backs his work! He won't disappear on you once the job is done. Always a phone call away. Like I said I can't say enough good things about this team! We had a whole house water filtration system installed, which is no easy feat! You never know how horrendous your water is until you get Brandon to give you the kind of amazing water where you actually feel bad flushing it down the toilet or washing dishes with it! Brandon you are by far the best and I can't thank you and your team enough for taking such phenomenal care of us! I'm telling the world! We are really looking forward to taking care of other plumbing projects with Potomac Plumbing & Gas in the near future! read more

I can't express how happy I am that we found Brandon and Potomac Plumbing! They installed a new water softener, well bladder and hot water heater. The service was fast and everyone was very friendly and professional. A year later, I contacted Brandon with an issue and he came to our house the next morning to fix it! Can't recommend this company enough! read more

I rarely ever write reviews, but look no further if you want an honest opinion from someone who's used Potomac Plumbing and Gas for multiple repairs: My husband had originally contacted Brandon four months ago in an emergency. We bought our first house a year ago and it was built in the 1930's which had galvanized steel pipes being used as gas lines. Long story short, we ended up with a gas leak and had to have all of our lines replaced to get our house up to code. Brandon showed up that next day and after getting one other quote from a big company, we felt more than confident that he had given us a great price to replace our lines. Not only was the quote great, but he got to work immediately and replaced the lines throughout the whole house. That day. We were blown away- he was so easygoing and friendly, we talked about our families and after he left we knew we had found a gem. Fast forward to two weeks ago- we were trying to replace our second floor toilet and shut off our main to go run errands. When we returned home we found our water main shut off had failed (this old house problem), and was leaking water through the floor and into our basement. In that moment my husband immediately called Brandon- mind you, it was 8:30 PM on a SATURDAY. Brandon got on FaceTime and helped for thirty minutes, took time out of his weekend to lend a hand. We were so grateful. Just like last time, Brandon and his team came out, gave us a fair price, and installed brand new PEX replacing our rusted old water pipes and a water softening unit (which has been amazing- mine and my daughters hair and skin has been so soft and manageable and we've already seen a difference in how much soap and detergent we have to use to accomplish the same job!). Sammy, Matt, and even Brandon's dad came out and got it done. Not only do they do things right, but they are genuinely good honest people that we will trust for literally anything we need moving forward regarding plumbing and gas. My husband and I are both small business owners and this is a huge reason why we chose Brandon and his team- we stay for the unbeatable prices, over the top customer service, family feel that has been there for us repeatedly in times of need. Look no further!! read more

I've called them twice in nine years to bail me out of water leaks I can't figure out. They've always solved the problem quickly, effectively and at a reasonable price. read more

These guys are great. Punctual, knowledgeable, and fair. Highly recommend! Had them come out to inspect a possible leak, thankfully it was far less problematic than I suspected. read more

Brandon and the team at Potomac Plumbing were so great to work with. My 24 year-old water heater gave out so I looked around to get estimates for a tankless water heater for a nice upgrade to my home. After meeting with different companies, I decided to choose Potomac because the pricing was better than fair and they were prompt with everything; from scheduling, providing an estimate (1 hour turn around time!), and the installation. They installed a Navien Tankless water heater with really cool WiFi controlled capabilities. They provided excellent customer service and care. Awesome people, highly recommend! Thank you Potomac Plumbing for making this such an easy process :) read more

Potomac Plumbing & Gas - Navien Tankless water heater with WiFi - Plumbing Near Me - Front Royal, Virginia

Potomac Plumbing is a wonderful company. The owner Brandon was so responsive and professional. I had a leak in my kitchen island that ended up being catastrophic. Brandon was at my house that day and fixed the leak. Subsequently I hired him to replace all the old pipes and to say the least, both Brandon and Zack went above and beyond what needed to be accomplished. During the mitigation of damages phase, the the contractors broke another pipe removing the kitchen island. Brandon went out to my house and topped off the line so when I got back in town I would have water. His responsiveness was awesome. Every time I called, he answered his phone. I was amazed by their professionalism and dedication to making my horrible experience better. I have a plumber for life! read more

We ended up having a drain issue in our bathroom and couldn't figure out why with a 50 ft auger we couldn't get whatever was stuck in there out. Called these guys and they came out the same day, no extra charge. So with a 75 ft auger it was fixed. Our drain issue in our bathroom was 65 ft down!! No wonder we couldn't get it. Whatever it was, it now is gone and we are happy. That bathroom now is much better than when we even moved in about four years ago. It runs a lot better. They are very professional and do excellent work. We will definitely be using them again if needed in the future. read more

Had an emergency where the toilet shutoff valve was leaking and the main shutoff did not work. Water everywhere and the bathroom was slowly flooding. Brandon was able to come out quickly and replace the toilet valve to stop the leak. He even offered a discount because the job was easier than he expected. Excellent work and quick problem solving. Will definitely hire again. read more

Brandon and team installed a new hot water heater and sump pump. From quote and pricing process, to appointment scheduling, to finished job excellent work and customer service again!!! read more

They were Great! Brandon came out to make sure everything was okay, and of course it was. His team came to look at the work to be done (adding a new bathroom) and had a plan within minutes. They were finished by early afternoon. The work was neat and clean with only about 15 minutes of us not being able to use the facilities. We are asking them back to do the bathroom in the basement. read more

Paid advanced to order the part to repair. But they never come back to repair and they did not return my money back even they agreed to send refund. They are not able to do the job. read more

We just purchased a home and have been working with many contractors regarding different projects. Brandon's company is awesome and he has been by far the easiest contractor to work with. He was very professional, did a wonderful job and has competitive pricing. He also took the time to check out some other plumbing concerns we had during the appointment and advised us on different options. His office was organized, very easy to work with and quick to respond. We already have him scheduled for more work! read more

Brandon and team did a good job and the project went smoothly.

It was the middle of the day, and our home was flooding due to a faulty dishwasher. My wife called Potomac Plumbing and Gas, and they were able to be at our home within 15 minutes! Wow! They were able to shut down the water, and disable the dishwasher after determining that the discharge pump was faulty. Brandon and Gary were great! They turn a bad problem into a manageable situation. I will definitely be recommending them to family and friends. read more