I took in my old road bike for a tune up; needed new grips, tires and cleaned. They did an impeccable job! The bike looks and rides like new, I can tell they put a lot of effort into making this bike the best it can be. Kevin and the guys truly love what they do and it shows. They are my go to bike shop from now on. read more

I was in dire need of new tires, I called first and spoke with David. He helped me out and I walked my bike right over! I arrive and two young men helped me out and had me on my way! New tires but new to this whole bike thing really helped me out! read more

Great place to take your bike for repair. Very knowledgable staff and excellent service. Highly recommend to anyone needing bike repairs.

Went in because I hasd some issues while riding my bike. Guy there, sorry don't remember his name but had a Giants baseball cap, fixed my bike no charge. Very friendly place in a cool little section off Fairview and Taft. Because they were so ballin', I bought some cool headlights for my bike. Thanks again guys. read more

The people here are total bike enthusiasts not just sales people. They know their stuff and are skilled at bike repairs and maintenance. The shop is small however they can order and build many quality bikes for customers. Although they are 45 minutes from home, I would definitely return to purchase another bike from them. Happy trails! read more

This bike shop is great! I have been to 3 different bike shops in Houston. The guys here are pretty chill but they took care of me right. I had these ongoing problems with a flat that kept coming back and the guys were really nice and told me what they thought and weren't pissy at all when I blew in close to closing. They didn't charge me for any labor the 2 visits I had (not to point fingers but Bicycle World in Rice Village, I'm looking at you). I also wouldn't trust my older bike at Bike Barn which is all about the latest and greatest. read more

Awesome bike shop! Came here on a Sunday afternoon after I realized my back tube need to be replaced ASAP. Most of the bike shops were closed on Sunday so after checking they were open I made the 2.5 mile ride from my house on a bum back tire. Upon entering Emmett greeted me and immediately took care of me. He quickly replaced the tube on my back tire and also oiled up my chain for me. We chatted for a few minuets and then I was on my way to enjoy the rest of my Sunday afternoon. It only cost me $11 and he was quick, also gave me some recommendations on new pumps, etc. I will be back soon for a bike tune up! They are only $50 and I'm sure they do a great job. read more

Called in and a man named Kevin answered the phone. I was trying to bring something to his attention and he hung up on me while talking over me. I called back again and again, attempted to tell him about an error on Google about his business information and he immediately assumes something else and begins bad mouthing the bike shop at the corner of Taft and Westheimer. It was very irrelevant to what I had to say and while still trying to tell him Kevin continued to disgrace a fellow bike shop who I find quite pleasant. Kevin was being very irrational and then began to banter such words along the lines of "Why should I listen to you, you shop at the other bike shop." He was quite chill about it and didn't raise his voice, but would not allow me to ask him a simple question and tell him about the Google error. This is not the attitude I was looking for when my phone call could have taken no more than 20 seconds. So Kevin, you brag about your Yelp reviews on how they're so much better than your competitor.... Take this review and paste it on your fridge, because I'm going to Sun and Skis. read more

We brought in our bike that needed a new arm crank and pedal. Kevin was able to fix it quickly and he thought the repair was so minor he didn't charge! Kevin was friendly, efficient, and knowledgeable. We'll definitely be back for any other maintenance. read more

I noticed the back wheel on my road bike was missing a bearing. Although I did not have the bike with me, the guys at Fletcher helped determine the size of the missing bearing. They did not have new bearings in stock, but gave me some used bearings for free. Used bearings seemed okay since my bike is over 20 years old anyway. After arriving home, I went to work on my hubs and was pleased to observe that the replacement bearings worked perfectly! After receiving a free service, the least I can give back to Fletcher Bike Studio is a FIVE STAR RATING! read more

This is my go-to bike shop. I've bought everything from bikes to parts to service from "FBS" and each time the process has been top notch. Premier, friendly customer service. The same guy has been there to help me and my girlfriend every time I've gone in. Really smart, and he tries to help you the customer save money as much as possible while also providing quality products and services. You can't go wrong with Fletcher Bike Studio, and even if by some strange chance they can't help, they'll happily, honestly tell who can in the most helpful way possible. All the stars to FBS. read more

It'd been a while since I'd taken my bike out and the tires were showing some dry rot. I wanted to get some new ones installed ASAP to go on a ride with my friends. After getting the tires and paying more for them than they said they would be, and paying installation (I asked if I bought the tires if that included installation and they said yes they would install them for me...), and then waiting 30-45 minutes to have everything done while they joked around and couldn't get their register to work, and flat pinched the tire twice... I finally could put the bike in the car and I headed off. I arrived at my destination, late, greeted my friends, and hopped on my bike... which had a flat pinched tire. The next day I came back to get it fixed and the young kid working there was just very rude about it. He just said "give it to me," "wait over there," in a condescending tone. I asked him if he was having a bad day or something. Eventually he calmed down and upon leaving he said "I'm sorry sir," which I suppose is redeeming to some degree, but at that point I'm already of a negative opinion of this place. read more

Always fast, friendly and cheap. Granted I've never used them for big repairs or purchases. Owner operated feel is a bonus. Never intimidated being only casual rider. Highly recommend. read more

The best customer service I have had in a long time. As soon as you walk in the door they make you feel welcomed.

i bought $400 worth of parts without having my bike there, I ended up not needing two of the parts I bought, I went online checked policy and then I called to verify policy and everything was good, then after riding bike over 3 miles to get there carrying the the two extra parts I didn't need ( a seat and a wheel) I was then told that I couldn't return the parts for refund at all (after calling to verify) I was then told I could get a $193 store credit, which I didn't need because my bike was complete, i Did however look for a while to see if there was anything I wanted because I needed nothing! They were so limited on parts I got stuck with $200 of stuff I didn't need nor could I even exchange for stuff I might want, then I've been there 3 times over last 2 months and still no parts, they got some bikes in, but I don't need a bike, I didn't need anything so now I'm stuck with parts I don't need! The owner wouldn't even make eye contact with me or my son because he new he was in the wrong, so we left and we will not return!! In 2 weeks time of me and my two kids finding this place we have spent more then a thousand dollars there, we got some of thier stickers and put them on our bikes for free advertisements for them and everything, if you buy from this bike shop make sure it's right or you will be STUCK WITH IT!! read more

When I was looking to buy a bike, I visited every bike shop in town, and Fletcher Bike Studio had the best customer service. Kevin is very knowledgable about all types of bikes, parts, and accessories. It is the only shop in Houston that sells Ridely bikes, great for riders looking to go fast. The shop also provides reasonably priced quality service and fits for your bike. read more

Kevin is friendly, knowledgeable, helpful and fixed my tire very quickly. Highly recommended! I will definitely go back for any other maintenance! read more

went to get a problem with my bottom bracket and chain fixed for a very reasonable price. kevin was very helpful and friendly.

Recently moved to midtown and as an avid biker I couldn't wait to hit the memorial bike trails, but one small issue with my friends bike was driving us insane, we tried so many tools to get a broken pedal off but it wouldn't budge, we decided to go to fletchers based off reviews and had great and easy process, I wish I asked the name of the guy who helped us but we gave him our pedal to put on there and was on our way Bo charge. My go to bike shop now read more

Great store! Kevin is a cool dude and very helpful. I will be back for some more bike stuff ASAP.

Kevin is a really fair guy and that is very important in where and WHY i spend my hard earned money. he treated everyone with respect and has put a lot of care into this shop. he loves bikes and has years and years of experience. This shop is NOT just a false in the pan, its the real deal. Happy to make the investment and became a loyal customer today. Choose this shop!! read more

I fully support all the positive reviews about this store and its staff! Firstly, a very friendly chat with customers. The staff will answer all your questions, and secondly, the price and availability of products fully meet the stated on stock. In general, thank you very much! It's nice to work, everything is fine! I advise to visit this place. read more

I have a road and mountain bike and wanted to change out my tubeless tires back to regular and change out my mountain bike clips to a dual clip/platform pedal. Yesterday, I called before going there to ensure that this was something they could accomplish relatively quickly. I walked the two bikes there -- the shop ended up being ridiculously close to me -- and was greeted by two incredible, funny, knowledgeable, brilliant men. I wish I had gotten their names to call them out by name in this review; but, you guys know who you are...(or you can respond to the review and let the world know). They didn't make me feel like a dumb girl or bike neophyte. Instead, they provided guidance and made me feel completely comfortable that whatever my bikes needed, they would ensure it was done. In just a couple hours, I received a call back letting me know the bikes were finished. REALLY??? Yep -- and they did so much, and the cost was ridiculously reasonable and, in my opinion, way way less than they could have charged. I've been to numerous bike shops from Austin to Seattle and back again, and these guys are unrivaled, unparalleled, and some other "un" word that is in accord with the foregoing two. Unbelievable service, communication skills, and coolness factor that is off the charts. I know that no matter what ails my bikes, Fletcher will be the only shop to which I take them. I could not be more pleased. Thanks, guys! read more

What a great place! I brought them my poor flooded bike from Harvey and they fixed it up to better than it was before it flooded! And it was reasonably priced for the work they did on it. Thanks Kevin and Isaac! read more

He is rude to customers and he was very pushy when my friend and I were looking at bikes. I would never recommend going here. Id rather spend my money somewhere else. read more

Fletcher Bike Studio is amazing. Kevin is a great guy. Always there to help out with whatever is troubling my bike. I absolutely recommend them! I would insist that you go to no other bike shop. Great service and tremendously helpful. Again, do not go anwywhere else. read more

Excellent service and prices. Courteous and friendly staff. Would definitely recommend! I drove from Katy area ... It was worth the drive.

Great and speedy customer service! Knowledgeable staff and great selection! Will def come here and support local with my next bike investment! read more

Kevin is THE best - we've been to 3 other bike shops and had numerous big disappointments (and unnecessary bills!) before we found fletcher bike studio. They are absolutely fabulous. Great service great price and great people. Do yourself a favour and go to Kevin !! read more

Excellent customer service! They took their time to help us to select our bikes and even serviced our daughters bike demonstrating a lot of knowledge and charisma. Definitely my favorite bike shop in Houston now! read more

Fletcher Bike Studios is fantastic. Bike Shops are notorious for being either elitist or outright rude. Fletcher Bike Studios is the complete opposite. I live down the street from bike barn and i drive all the way to Fletcher's because the service is great and I would rather give my business to Kevin because of his genuine kindness and knowledge on bikes. I came in looking for some parts to build my up my commuter bike and i ended up chatting with Kevin for awhile. He generously offered advice and tips to help build me build a better bike whether the advice would benefit his bike shop or not; he was genuinely more interested in helping. We need more businesses like Fletcher's Bike Studio.....professional and personal. Great bike shop! read more

I like dealing with Kevin Fletcher. I trust his word, I respect his skills. I could not disagree more with the negative reviewer who feels treated like a nobody. Kevin has gone out of his way for me on several occasions, though I am a fairly new customer. He is saving me money by building new wheels around the existing hubs, when I was prepared to pay much more for a new wheel set. Great neighborhood bike shop. Very friendly, professional, respectful, competent. read more

Replaced my rear wheel and gears with a used set, only charged $30, I was really pleased. Plus they are actually open at 10:00, as advertised, unlike the first three places I tried. read more