Horrible! Bought a transmission, picked it up, delivered to mechanic. They went to put it in, they…read moregave me the wrong one. Called D&W, it took them a day and a half to get a replacement. Picked the replacement up, took it to the mechanic, had to take the wrong one back, mechanic put it in, the transmission is defective. Called, they have another and asked for them to deliver and pay for the additional labor. The man on the phone said "the owner don't pay for no labor." Ridiculous!

This place is a rip off!! Bought a radiator there less than a month ago.. It's junk clogged up…read morewhole system. Now they won't let me exchange it!!!

My 66-year-old father was not haggled or otherwise harassed, as I was told he would be , when…read moreexchanging an engine he recently purchased. We were greeted professionally and properly and respectfully, the engine is purring like a kitty. It is very important to know that my elderly parents are taken care of and I appreciate it.. (guy with the wolf, tattoo and young woman with the leopard print shirt. Thank you.)

Called ahead to see if they had some parts I needed. They said yes. They're in great shape. Price…read morewill be $250. Okay great. I stop what I'm doing and drive 40 minutes one way to buy. I talked to the same guy in person that I just had a phone call with. Tells me it may be a little more because it has lights in the back. Okay...I asked how much more. I don't need the lights so you can keep them. I inspected what I needed and one of the parts I needed and it was obviously broken. I discussed this and said I could probably still use it...depending on the price. He looked into it and told me just for the one part, it was going to be over $500 (keep in mind he told me over the phone $250 for both parts together). Kept me waiting for 30 minutes overall just for some Violent Jay looking dude to say no with his mouth full of McDonald's. Not sure if this is a tactic to get people in yard and the bump the price up or what, but I would not recommend anyone do business with them.

Costumer service was terrible. 10/10 need either new workers or an attitude adjustment. Will never…read morego back. I'll buy all my parts elsewhere.

I purchased an engine for a Jeep. I installed the engine and immediately it was knocking. I called…read moreComplete and they said they didn't have another one but they would give me my money back. I get all the way there (I live 30 miles away) and they refused to give me my money back because they said that wasn't the engine that they sold me. I have no reason to lie, I don't enjoy putting engines in and out for fun. I even told the owner that I had surveillance footage showing that this was the engine that they delivered to me. He still wasn't trying to help. There goes $800 down the drain. I will be seeking legal help if they don't give me my money back.

had my engine 5 +_ months, pistons were stuck, wouldn't move on the rods. sloppy work. had to have…read moreeverything redone at another machine shop. poor workmanship

Took a drive shaft in to get cut down and it looks like a child welded it with a stick welder. The…read morecommunication and quality is very disappointing and i do not recommend this place to anyone!

Competitive pricing,low pressure sales, helpful, friendly, most urgent supplies in stock but you…read moremay need to order some things, quantities, colors, and while items like sealants are higher stocking items other items may be only 2 to 4 items. Convenient location, good parking which is free, and includes marine trailers, utility trailer, and RV Supplies. Check before going for holidays.

From the owner: Richfield Trailer Supply provides trailer parts and accessories throughout Flint, Grand Rapids, and…read moreTraverse City, MI.