This is the best game store ever. Seriously. The staff are friendly and helpful, the selection is…read moreexcellent, the prices are great and it has an extremely welcoming and comfortable atmosphere. I can't say enough good things about Off the Shelf and highly suggest you check it out, you'll be glad you did!

Visited twice in two days on our couples get-a-way. We first came to look at their selection of…read moregames, but really noticed their library selection! We returned the next day and played 4 (shorts) games. Great library of old and new games. Great selection of deep complex strategy, medium, and light games, including some great rare fans out of print. $8 all day is a better price than the $10 I am used to playing in Sacramento (a game shop running a similar concept).

I need to give a HUGE shout out to my boys Seth and Marcus…read more Yesterday ( 04-12-2026 ), me and my wife were in serious need of a car battery for our Kia and they came in clutch with no issues what so ever They were able to find the right battery for us and even helped us install it since I did not have my tools in the car. Going above and beyond is not lost on people, its all about how you treat them. Thank you both very much for your excellent customer service and being genuinely good people.

Good people I needed some help finding some parts and I've never had such fast results make sure to…read moreget some help from Seth he is definitely employee of the month.

Amazing service and care. Stopped in for a short notice "need a business suit" and the team did…read morenot disappoint. They went out of their way to make sure I had what I needed and took care of tailoring while I was there!

This place is terrible. I recently bought a few shirts and tried to return them. I've returned…read moreitems here before without the original wrappers and never had an issue. This time, I brought the shirts back with the receipt, and they were completely untouched and unworn, but they still refused to accept the return. Very disappointing customer service.

Took my daughter here to try on some boots for her EMT school. Both Amber and Hannah taught us…read morealot! Very friendly,welcoming,informative, knew their merchandise very well. I highly recommend coming to this location! Thank you ladies :)

Great parking, visible from the Main Street. This place holds classes hosted by USCCA that are…read moregreat for general knowledge. Best part is 20% off purchases same day as the classes if you do the class.

I haven't been to hot topic in a few years as a huge Harry Potter fan I loved their HP section it…read moreused to be a pretty good size. It has since unfortunately shrunk to 4 or 5 items which made me sad. I did find a pop socket wallet to buy. Figured it would be good since I was trying to shrink down on my wallet. It fits four cards tightly which is fine for me don't need to carry more than that around. Customer service was good andtheadies helped me with all my needs

When I was little, I used to be afraid of going into Hot Topics because they always had such dim…read morelighting, loud music, & intimidating-looking staff. This Hot Topic is nothing like that. This newly remodeled store is brighter, well-organized & clean. The employees are VERY helpful & willing to go the extra mile to help you find what you're looking for. The only reason I took off one star is because this store isn't very affordable, especially with the newer merch, so look out for sales, coupons & remember to sign up for the HT+ rewards card to save up those pts! Not gonna lie, I usually come here ONLY to look at the newest Hello Kitty or Harry Potter merch. Nerdy, I know. Recently, I came in looking for a Slytherin cardigan to wear to the midnight showing. At the time, they didn't have any in stock so 2 salesladies actually helped me order them online & have them sent straight to the store for pickup (which, they informed me, would be cheaper than having them shipped to my home). Even though the kiosks in the back of the store were glitchy & not working properly, they were still patient & friendly every step of the way & happy to assist me. One of them ended up just calling in my order, with the energy of Harry, Hermione & Ron on their mission to find & destroy all the Horcruxes. Yea, I just made an analogy about HP regarding level of enthusiasm . You know how much you're going to miss those movies too!

Great selection of decent suits. They had a variety of colors and sizes. Almost any color of tie…read moreyou are looking for, with different patterns. Most suits are decently prices for the quality. There was only one worker, but he was very attentive.

This place is the one stop shop! Been a customer since 2013-Carlsbad Store, and every other store…read moresince! Last one was in El Cajon at Park Plaza mall. Lorenzo, whom now has his own store in Washington!! Congratulations my boy! So big shout out the Yessenia as well! Excuse the bathroom pic! But I wanted to show the cut on the vest. Again thank you! You guys don't disappoint. I'll definitely be coming back along with all my referrals

Came in because I have a wedding to attend on Sunday. Was assisted by Daniela "Daniel with an A"…read more She made a joke about that. She was very attentive, took my measurements, helped me pick some colors and matched an outfit. I was in and out in less than 30 mins. Perfect place when you're on a time constraint. Decent prices, but to be honest you go in knowing your gonna come out with something that is comfortable, and something your gonna look good in. Will be coming back.

Good choice of clothes for us bigger guys prices are a little steep, but it's worth it especially…read morebecause this is the only place that has big and tall sizes

I love miniso!! Everything is so cute!! I love all the animals clothes and head pieces. The prices…read moreis pretty reasonable also. They have good customer service. This place is pretty big with great variety. The snacks is also so good!! They have great KitKat selection such as matcha and milk tea. We ALWAYS come here when we go to Parkway Plaza!! Such a great addition to the mall!!

Their customer service is abhorrent. The cashiers took advantage of preteens by giving them ripped…read morechange knowing no adults were with them. The cashiers don't have a clue how to handle a customer or this type of situation. There should always be a MOD and access to cameras so you can handle these situations appropriately. Instead of escalating them to an actual altercation. I'd never go back again. The staff were all rude. If I could give them zero stars for that I would. The store is great. Get new staff!!