I need to give a HUGE shout out to my boys Seth and Marcus Yesterday ( 04-12-2026 ), me and my wife were in serious need of a car battery for our Kia and they came in clutch with no issues what so ever They were able to find the right battery for us and even helped us install it since I did not have my tools in the car. Going above and beyond is not lost on people, its all about how you treat them. Thank you both very much for your excellent customer service and being genuinely good people. read more

I stopped in to pick up some fuel additive to clean my fuel injectors. They had a sale for 2 bottle of "Luca" cleaner, so I decided on that. It took a while to get the employees' attention because one was on the phone forever, and the other was in the back looking for items on the inventory shelves. Eventually, I spoke and made a comment, and the gent in the back came out to help me while the other guy stayed on the phone. On a good note, I did buy Lucas Fuel cleaner bottles for $9. read more

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Good people I needed some help finding some parts and I've never had such fast results make sure to get some help from Seth he is definitely employee of the month. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - El Cajon, California

We used to come to this location quite frequently, however lately service has been sub par . Staff is always horse playing around . Once they were smacking each others butt by the cash registers , once they were jumping on the hood of a friends moving car out in the parking lot and driving in circles . I'm not sure if management has changed, but you never know what your going to see next . They get three stars because even though the staff is goofing off , they can still be helpful once they are helping you . The staff needs to add a bit more professionalism in customer view areas at least . With all the cameras places have nowadays , I'm surprised that the company hasn't noticed anything . So your rolling your dice on what you might see here ... bring a chair , a drink .. your in for a show .. read more

Ahmad and Marcos had EXCELLENT customer service!! I needed a hose for my car Ahmad cut the piece I needed and replaced it and even took something else off for me I'm blind in my left eye so it is difficult to see into the engine are And Marcos as well was very friendly! Both deserve recognition Best experience I've had in an Auto Parts store in years!! Thanks gentlemen I WOULD HIGHLY RECOMMEND THIS PLACE read more

Staff sucks, 1 person in the front, 2 people in the back just walking around. 6 people in line. No help at all. I don't need any parts just pay for brake cleaner. read more

I want to give a 5 Star shout out to Will at the Broadway O'Reillys!! He was so nice and helpful tonight and assisted me in getting the correct headlights for my car. I was driving around BLIND but now I can see clear as day thanks to Will's help!! You just earned a repeat customer. Thanks again Will!! read more

Abdul is a lifesaver! I was having battery trouble and he helped with such a positive and relaxed attitude.

Good service at this location in comparison to another competitor across the street. Typically has everything you need to get the job done. Selection of merchandise is a bit limited but would be nice if they would expand to other quality brands/products in the future. Overall would recommend if you are in the area. read more

im ocd 6'6" 300lbs. and have no time for stupid!!! mike has what you need for any year! just ask for mike!!! don't need to say anything more! read more

O'Reilly Auto Parts - Thank you "MIKE" My warranty wanted my truck for 6 days!?! He found my 2018 parts in 2 days! HE NEEDS A PAID VACATION! - Auto Parts & Supplies Near Me - El Cajon, California

No questions because Austin and Conner at store #2847 have already provided all of the answers. I went to 2 stores run by the competition and I was extremely disappointed in not only their lousy service and novice advice but lack of parts and tools that service different parts of different vehicles. In my case it was the tool to remove the heater core hose connector on my Chevy Silverado. Not only did this great team know what I was talking about they personally walked over and brought me the exact parts I needed in less than a minute. These 2 gentlemen helped me in a real pinch when I was let down by others and I hope they get the positive recognition that they earned today. Thank you Austin and Conner and thank you O'Reilly for hiring great people and having ALL the parts needed for people who fix their own cars. read more

This is my parts store! These guys are all great and they have staffers that know their stuff. You can always get a friendly smile and good help from this store. They have always gone the extra mile to get me parts for my hotrods and projects asap. Saving me a buck here and there where they could. I appreciate that guys! The managers are awesome. Both of those guys, Rob and the new phenom (lol) are always awesome and a pleasure to hang with. You guys are doing it right! I'll keep sending people to you.. read more

I love it how there shelves are full a stocked. This is the one stop shop to get my octane booster. That have the lows prices on most the things I buy, and the best customer service. And employee's are nice and willing to help you get what you are looking for. read more

I had them test the battery because the car wouldn't start. The battery tested fine so they offered to take it inside and check the cells on the machine. Long story short I bought a new battery and they helped me take it out (it was in really tightly) and install the new one. Very friendly here. read more

The rearview mirror keeps falling down from excessive heat. A man named Tucker from this store was a big help to find the right product to fix our problem. He was a gentleman and also set one aside for me to come purchase was very helpful with cost and how it is put together. read more

Matt helped me buy and replace my windshield wipers and gave excellent customer service. There have been many other times I have needed something for my car and the staff here at O'Reilly was very helpful. I like shopping here for my car part needs. read more

Austin was super helpful, really helped me out with oil and even complimented my boots - thank you dude, sending good vibes your way!

So, I purchased a car battery last year. It had a 3 year warranty. Well, as luck would have it..battery died a year later out in the middle of nowhere. Took the battery back to store and after some conversation, they refunded my purchase price . Old school customer service!! I will be back and continue my business with O' Riley's ... Thank you!! read more

The customer service was sensational. I got new wiper blades, was in and out in under 10 mins and the guy even put them On my car for me! read more

The guys here know their stuff and have whatever parts your looking for ready to go for pick up at the register if you call in to inquire about them! Exceeded expectations! Super nice as well!!! read more

Won't go back, there are other options. I just needed a headlight for my car, easy enough. My husband went with me to get it. I looked up the proper bulb in the book, got it and went to the counter and set it down. My husband was behind me since it was my transaction. Mike, the manager, assisted us. However, throughout the entire transaction he only spoke to my husband over my shoulder, not to me. He didn't even look at me for more than a second. He asked my phone number, but when he asked for a name I said, "Why don't you ask his name since he's the one you're talking to, even though it's not his car." He didn't get the clue and then asked for his phone number and name. He did not acknowledge me the entire time we were there, even though I had the item, was the one at the counter, and was the one that paid for it. I was incredibly insulted, and my husband and I had a discussion about sexual discrimination on the way home. It was blatantly obvious to both of us. read more

So every time i call i get talked down to like I'm stupid. I go in to get the part and i get to put it in my car and the threads are destroyed like someone was trying to put on the wrong size fitting and then returned it after it's destroyed. So i call to see what they can do after selling me a bad part and they hang up on me instead of trying to find a solution. Customer service is terrible id give no stars if i could. read more

I went here for some car cleaning supplies and something to remove the fog from my headlights. The guy that helped me was very nice and more than helpful. He helped me pick the right stuff and even took a look at my car to see what I needed. If I need any other car supplies I will definitely be back. He did warn me it would take some muscles to get the fog out and he was right! I got most of it out but apparently my muscles are inadequate for the job..... read more

Employees need to be trained better in the company's return policy and product knowledge. If this wasn't located so close to my house I would go elsewhere. It shouldn't take 15 minutes to return a defective light bulb. read more

The customer service is fucking bull shit! I waited for 30 minutes to purchase 2 quarts of oil! I was the 3rd in line. Get quicker people! I come here all the time! read more

When I originally went in Mathew help me and he was nice and help me remove my back right leg but I had exceptional service from Israel or Ishmael I don't remember his name exactly but he installed the light for me and told me about my sensors and talk to me about my tires as well even though he couldn't do anything about tires thank you for the great Service read more

I order quit a bit of parts from here. Javier always does a great job getting me the parts I need at a great price and in a timely manner. Thanks again for the great service. read more

Rob, is/was amazing. We broke down on the 8 out by Campo exit 51. We blew an intercooler hose off the turbo while pulling our toy hauler back from a camping trip. I called all over San Diego and no one had the part in stock. Rob told me that if they ordered it from their warehouse I could get it by 4pm. Shortly after my talk with Rob a police officer informed me that she had reported us broken down, and we had 4 hours to move the vehicle or it would be impounded, remember Rob wasn't going to have the part until 4pm and it is 12 in the morning when the cop tells us this. So we have until 3 before they call a tow truck to come get us. So I called Rob back and he agreed to send a delivery driver to their warehouse in National City to grab the hose and they would have it back at their store by 130. This was amazing! Rob, hats off to you sir! read more

Very helpful and knowledgeable staff, great prices.

Went there to get my car a new battery,CHAD was awesome, helped me out because I had a bad experience with the O'Reilly on el cajon blvd, took care of me & also even put my battery in for me. I'm very happy with my experience there. CHAD deserves to be recognized for his great customer service, I'll make sure if I need a part for my car I'll make sure to be there if chad is there read more

This place is all about service, I just had Shelley help in the middle of this heat. She was amazing and did it with a great smile. People here are great! If you need anything come here. read more