This whole process has just not been good for me. But I will say the owner, Shelby, is very professional. She responds to me very quickly. She tries very hard to come up with a solution to my bad experience. I came on March 20th for lash extensions. They hurt so much on my left eye that I had to get them removed 2 days later since I couldn't sleep with them on. I couldn't get a refund or cancel the membership. So they instead scheduled me for 2 weeks later to get a brown lamination and lash lift and tint. So I took a couple photos of my lash lift and brow lamination and tint. They look exactly the same way it looked before I walked in. It looks like Crystal(Lash tech) put dye on my eyebrows and called it a day. My mom told me they look like nothing happened to them. My sister-in-law, who always gets her lashes done all the time, told me they look bad. I wish I could reverse this experience so I wouldn't have had to waste so much money on it. They also moved locations to Reverie Salon. It's very pretty and bright in there. Service from Crystal is a 0/5. Service from the owner, Shelby, is beyond a 5/5. She is very good at making sure you're satisfied one way or another. read more

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I have been getting my lashes done for a few years and have gone to several technicians. My friend recommended this place about a week ago. I haven't had my lashes done since pre-quarantine so they were fresh and ready for some pizzazz. I decided not to return to my former lash service salon because it is a 30 minute drive from my home and although I liked the work that my tech did, there were a few things that did not sit well with me. I was able to book an appointment with a master technician, Kjana, in less than a week. That was great because some places are very difficult to get into even though their work is good but not fantstic. Kjana did a great job. She was professional, kind and I felt comfortable the entire time. She talked to me about what kind of look I wanted and was able to hook me up with some gorgeous lashes. I love them. They are long and whispy but not over the top. In my line of work I do not care to have eyelashes that make me look like Tammy Faye Baker. The other nice thing about this spot is that they offer a monthly membership. I like this. This allows me to budget for this luxury expense without having to wonder how much I am paying per month. They have two different memberships at different prices. Overall I am very impressed with my lashes and the service that I received. Check them out if you want some lovely lashes. read more

FlirtyLash spa & Supplies - I love Kjana's work. - Skin Care Near Me - Reno, Nevada

Snotty front desk person. Felt like they looked for any chance to overcharge and upsell. Lashes look bad, too long, spotty coverage, cartoonish. They were way longer than I had requested. Clumps of lashes began falling out in the first 24 hours. They have refused to give a refund. Not happy with result. Not happy with customer service read more

Fawn is amazing and very professional. She made my lashes look awesome. However, the store managers Michelle and Kaleya are very unprofessional and rude. I had a lash fill appointment scheduled with Kaleya weeks in advance before my sister's bridal shower and she called and cancelled on me a day or two before. At this time I was paying for a membership to only get my lashes done by a master lash artist. She rescheduled me with an inexperienced lash artist who was a basic lash artist and would not try to fit me in another time. I got them done, the other lash artist burned my eye terribly, pulled my eyelashes out, and also did terrible on my lashes, there was no separation and they were not even whatsoever. I contacted the spa to let them know and they did nothing to fix it. I then asked to quit my membership effective immediately and they confirmed. The next month I was charged $120 dollars for a service I had cancelled and I tried to contact the salon to get my money back. They would not give me it back even after I emailed them asking for legal documents I signed saying I would be billed one month after my membership ends and they never got back to me. I had to get my bank involved. My bank found they found that they committed fraud so my bank gave me my money back and blocked them from my account. Overall a HORRIBLE EXPERIENCE. read more

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I have been getting my lashes done by SADI for about 6 months now. I usually get them on the longer side and 2D or 3D with a C curl I think. I just tell her what look I like and she does her thing. I have always left extremely satisfied with the quality of her work. I usually fall asleep and she let's me lol. I work very long hours so this is a welcomed nap. Other times we chat and laugh the whole time. She is definitely a master of her craft! I refuse to have anyone else do my lashes. She is generally on time for her appointment and I have never had to wait more than 5 minutes after my apt time for her to be ready for me. She sanitizes the station between each client and follows the mask rules the whole time. I just can't rave about her enough! If you wanna try getting your lashes done please go see her, you won't regret it! read more

FlirtyLash spa & Supplies - Just had my lashes done yesterday - Skin Care Near Me - Reno, Nevada

This place takes too long to get back to you. When I called I got a text saying that it was her day off. During the holidays businesses can't loose money. Customers don't have time for you to text or call on your work day. You should be about your money even on days off during the holidays. I waited 4 hours and booked with someone else. read more

Super friendly staff! I saw Fawn today and she is wonderful! She gave me exactly what I wanted. I don't like my eyelashes to be too dramatic and they came out perfect! Thank you! read more

FlirtyLash spa & Supplies - Eyelashes - Skin Care Near Me - Reno, Nevada

I have been seeing Bailey for 4 years now and have not gone anywhere else since! She has been more to me than just my nail lady, she listens to me vent, and we discuss real world shit. I am probably one of her most honest clients, as I am unafraid to voice my thoughts and opinions. I never know what I want, and I allow her to show her artistic creativity on my nails. She always takes her time when filing and shaping, ensuring I have the desired shape and length. The only times I have ever asked for anything specific, I told her where I was going or what I was wearing, and she blew my mind with her idea of what would work best! I have posted several photos for reference, and I know that regardless of what mood I am in, I will walk out knowing that, without a doubt, I will have one of a kind nails that will never be duplicated! read more

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Bailey is such an awesome nail tech. She can do just about anything she has colors, she freehands, she has stamps and decals and I don't know if she still does this, it was a while back but I sent her a picture of me and my husband and she turned it into a decal and put it on my nail. It was amazing. Not only is she talented she's a sweetheart. All of the techs at Flirty Lash is just awesome. Some spa's that I've been to, not so impressed. Flirty Lash, is a lot different, friendly, comfortable environment, great location and lots and lots of parking. As long as Bailey and Flirty Lash are around I wont be going anywhere else. If you haven't gone you need to check them out. They provide all sorts of stuff ! read more

FlirtyLash spa & Supplies - Got my nails done today and I love them - Skin Care Near Me - Reno, Nevada

I've been going here for about 5 months now per a coworker's recommendation and I love everyone here! They have a really good membership deal which is a flat fee depending on which type of tech you choose and that includes two fills a month; you would pay a small fee on top of that if you would like an upgrade (i.e. 5D or 10D lashes). I love this option because you can ask for the fuller lash option for special occasions and then go back down to your normal lashes when you want to. I hopped to different lash artists for the first few weeks and found a favorite in Kaleya (however, everyone who's lashed me here before has done a great job). She does awesome work and I always end up retaining the lashes so well that the fills don't ever take a long time. I just got engaged this Thanksgiving and her work withstood a LOT of ugly crying! Amazing work and reasonable prices, definitely worth it! read more

FlirtyLash spa & Supplies - Ugly crying, but with fresh 10Ds - Skin Care Near Me - Reno, Nevada

I absolutely love my lashes done by Neiko! He gave me Volume Lashes in UNDER an hour! Look how gorgeous they are! He was very nice and professional! He knows how to listen and does an amazing job at working and keeping the conversation going! The facility was beautiful and clean! I was greeted by the nicest front desk staff and the owner Monica! Everyone was incredibly friendly and helpful! Will forever get my lashes done here! read more

FlirtyLash spa & Supplies - Skin Care Near Me - Reno, Nevada

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Sara did an amazing job on my full set of lashes. She took her time and made sure I was happy with them. She was very professional. Thank you Sara read more

I was going to get a gift certificate for a friend, but when I arrived the company vehicle that was wrapped in pink had a big QAnon window decal. I don't need to support terrorists. I'll look elsewhere. read more

I have been getting my nails done with Bailey about 5 or 6 times now. I was referred to her by a client of hers on Facebook and decided to check out some reviews from her old establishment in midtown, and her Instagram page to see some of her art. I was impressed by her pictures on IG and thought that she'd make a good tech for the out-of-the-box, creative, random style I was going for. I'm not hard to please, at all. I merely wanted to be a guinea pig for a nail tech where they could do whatever they wanted, try something innovative, out-of-the-box, crazy, weird, something new they've been wanting to try, etc. Anything and everything I will love, unless of course it's half-fast bullshit you've played numerous times just to get me out the door. This time, since I tried taking a different approach as she wasn't using me as the guinea pig...I explicitly told her what I wanted. And still got mediocre nails. She admitted during my first visit that her designs that she puts on her IG -- the ones that look like a lot of time was put into them -- were custom-ordered; essentially, the client said what they wanted. She also mentioned that those take about an hour or hour and a half, and that sometimes she isn't feeling creative at times and just does something boring. That should have been my first and only red flag, but I continued to see her. I was never blown away with any of her designs -- matter of fact I think I was the client where she thought she could be boring EVERY.SINGLE.TIME. This last appointment was the last straw, as I was excited to go in knowing that I wanted something fun for July 4th, so I made sure to save a picture off of Pinterest and be very clear, "This is what I want for 4th of July." She took a peek, said "Okay" and began. The pictures will speak for themselves... I was only in the chair for 30-40 minutes and boom, she was done. She also got up, said she was hungry and asked someone else to check me out. She charges $45 for the fill and she can't even invest a little bit more time on making something remotely close to what I ask for. And honestly, I wouldn't have even been mad if it were the first or second time, but the glitter, the every-other-finger pattern, the stamps....she goes for it EVERY.SINGLE.TIME. I showed her something this time and said "DO THIS" and it didn't even have glitter in the design...and I got plain old glitter tips on 6 of my damn fingers. Also, I'm pretty dang sure 8/10 of my fingers have some crazy lifting going on, but she couldn't be bothered to address that. **UPDATE - a few days after originally writing this review, my thumb nail just popped right off as I was doing laundry. It didn't even hurt, just came right off -- so there was definitely major lifting happening; aside from the crappy ass paint job I was given, the fact that the nails were barely on would have been the last straw. ** Where are the stripes? The stars? The creativity? I never saw it in all the times I visited her. I was just the client she could be bored and blasé with. Overall, I give her a 5 star rating for creating nails and the shape. She does a consistently great job at that. Customer service is 3/5 stars. Design is 1/5 stars. Horrible! Not necessarily that she's incompetent, but she's definitely not applying her skill -- not on me, anyway. I was so disappointed; needless to say, I won't be back. read more

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Megan is a master tech & did a fabulous job on my lashes! This was my first experience with eyelash extensions and Megan is an expert! She is very knowledgeable, patient in explaining how to take care of them & so nice! The staff members were also friendly and helpful. The Salon is clean and the Receptionist is welcoming. If your thinking about eyelash extensions, this is the place to go! They make you feel beautiful ! Thank you! read more

As soon as I got there I greeted by the friendly staff. And the one did my lashes is Nieko he's so very sweet, friendly and nice. He did a really fantastic jod. I told him what I want he really listen what I want, And he really nailed it exactly I want. I'm coming back for sure to him and to the salon. Neiko thank you so much. I love it so much my new lashes read more

FlirtyLash spa & Supplies - Lashes by Neiko by flirtylash spa - Skin Care Near Me - Reno, Nevada

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DO NOT GO HERE The owner Shelby lost her best tech and hides behind her "policy" she did not give me a 30 day notice when her tech left the industry. Sounds very suspicious when you receive a last minute text and refuses to work with you even for half of the refund Very sad. read more

First time getting my lashes done. Sara did an amazing job and made me feel super comfortable during the entire process! Definitely recommend Flirty Lash :) read more

Firstly, let me preface this review with the note that the staff here is super friendly and this is nothing personal against them. I have been getting my eyelashes done since 2015, I have had two lash technicians during this time in total, the first was Kym who owns and operates SBK beauty (their facials are also amazing), and from there I found my beloved Iveth through SBK and followed her to a different salon and was with her for almost 4 years. Unfortunately, due to COVID, my lash game abruptly ended and once I was ready to get back in, I needed to find a new lash place. Buckle up. Enter Groupon. I figured it wouldn't hurt to spend $89 for a lash set and fill to try out a new place, in fact, it was a really enticing price since most places charge $175+ for a set and $50+ a fill. That should have been my first red flag, and I wish I would've done a bit more research before committing. The gal I booked with told me that she had 4+ years of experience with eyelashes and even owned her own studio at one point, so I felt fairly confident with her performing good work. I mentioned that my previous tech was always concerned with the health of my natural lashes and would never hesitate to tell me to take breaks and be better about my hair growth routines and keeping their retention up. This gal at Flirty Lash assured me they had the same values. I beg to disagree. After a week, my lashes started to feel incredibly itchy, this has never happened before so I chalked it up to the recent smoke and allergens floating around in the air. The day before I was supposed to go in for my fill, I was brushing through them, wondering why I hadn't seen much shedding, and one of the clumps of fans fell off along with many of my natural lashes attached. I know for a fact that eyelashes are supposed to have a 1:1 ratio (even with fans) to prevent breaking and permanent damage to the natural lash. The lashes all stuck together because this technician did not use proper isolation techniques. It is very evident by the lack of natural shedding and clusters of lashes on one lash that they do not actually care about the integrity of the natural lashes. On top of paying $89 through Groupon, I was upsold a $15 charge to have a more "full" look with 3D fans, I was really excited as I haven't had lashes in a while so I went for it. The tech glued about 4 fans to each eye (which are premade, by the way, most other places will make fans at the time of service in accordance to what the set needs to achieve fullness), and they weren't even attached at the same spots on each eye so I left with them looking very asymmetrical (one eye looked much fuller than the other). I did call the next day to voice my complaints about the fullness and not wanting to be charged another $15 when I came back in for the fill to have the fans redone. They offered to have me come back within the next 48 hours, but as I mentioned at my appointment, I live an hour away and with school+work, this is nearly impossible for me as it's a huge waste of gas/time for what I assume would have been a quick fix, and I would just live with it for a couple of weeks. I ended up doing more research and found a really great gal in midtown that removed my lashes today and I scheduled with her for a new set...which is another $150 out of pocket. Trial and error, but please read this review before considering booking with Flirty Lash. Perhaps it could save you $100. I will say, I did call the morning of my fill appointment as I hadn't fully decided until the night before that I wasn't comfortable returning to them, to cancel. This was indecent of me because that tech could've potentially seen another client in that spot, but after a lot of consideration, I just didn't trust them to correct the issues without causing further damage to my lashes. I asked to speak with the manager who wasnt in yet, and she did call me back but I was studying for an important exam and havent had a chance to call her back. Her voicemail was very polite and at one point she mentioned wanting to talk about how things could be fixed or made right and I do appreciate that. I just wish they would spend a little more time on education for their staff and teaching proper technique. read more

Lashes by Neiko rock! Been getting my lashes done here for about a year and I get so many compliments. Neiko is super gentle and I often fall asleep. Very relaxing experience. Highly recommend 5Ds they're super light and last a long time. read more

FlirtyLash spa & Supplies - Lashes by Neiko! - Skin Care Near Me - Reno, Nevada

They used to be great then they were good and now time to move on. I'm one of those people that continues to go hoping that a bad appointment is just a fluke. Not now. Darn. Most of them are pretty nice as far as personality. read more

I've been to several eyelash salons in the Reno area, but I've been the most satisfied with Crystal at FlirtyLash! They have excellent service and amazing results. Ever since I started getting my lashes done there I've had many people comment on how great they look and ask me where I get them done.If you're looking for a great lash place, don't hesitate to give them a try. Pricing is excellent as well! read more

Kaleya takes great care of me and I love my lashes. The retention on my lashes have been amazing.

I have been going to see Tracy for a few months and I absolutely love her! She does my lashes so good and she did the most AMAZING facial I've ever gotten. She's definitely my girl! Love you Tracy! read more

FlirtyLash spa & Supplies - 5D lashes done by Tracy - Skin Care Near Me - Reno, Nevada

I've seen crystal for years at flirty lash. Within the last year, new ownership took over. The new owner Shelby repeadly harasses the clients via text and Facebook messanger. This use to be a great place to go and take a nice "lash nap" while getting pampered. Sadly this has changed. Policies are not consistent, the atmosphere feels unwelcoming, and the owner makes you feel like you owe her something for nothing. She claims to have contracts holding you accountable for membership fees once you cancel your services, this is not true for my situation. credit card is charged for different amount than what is disclosed. Dont get me wrong, the lash artists are phenomenal, but ownership and their tactics have made it to where I will not be returning. Do yourself a favor stay clear of this place read more

I have been coming to FlirtyLash for over a year now, and I must say I am 100% pleased with the services I have received. I have been getting my lashes done for over a year, I've had extensions as well as a tint and lift. I've gotten facials and brow waxing's. The staff here is great, knowledgeable and experienced. I get exactly what I pay for and I have excellent retention. The quality of my natural lashes is still great, and I do not have a natural look. The technicians will work with you to get exactly the look you're going for. They have a reasonable schedule and I can get in without excessive waits which I have struggled with at previous salons, especially as my work schedule is not all that predicable. I would absolutely recommend to my friends and family. read more

I'm a local technician and am thankful I have Flirty Lash to save me in a supply pinch. The front desk girl, I think her name is Michelle, is always friendly and courteous. read more

I came here to get a full set and unfortunately Tracy was my lash tech. She was not very friendly.. I have sensitive eyes and heard her sighing and puffing because my eyes were twitchy. It was my first time so I thought she'd be more understanding! I decided to go somewhere else where the lash tech was so nice and made me feel comfortable. How was I supposed to feel comfortable here when all I could hear is Tracy sighing and puffing and didn't even get a friendly vibe from her. read more

I have been getting my nails done by Bailey for about 2.5 years and her work is phenomenal. I have asked her for crazy Disney nails which looked fantastic every time! She is extremely passionate about her work and truly aims to please. Anytime I take a picture to her and say "can you do this?" She says "of course!" She is so dedicated to her craft and I highly recommend her as a nail tech. read more

The people are very friendly dont get me wrong. But do not get your lashes done here unless you want your lashes all glued together and also burning the crap out of your eyes. The lashes on one eye didnt last much longer than a couple of days and the lashes on the other eye are all there because they are all glued and stuck together with a lot of glue and it hurts. I would not recommend this place at all for lashes. also, they do not honor the groupon price/discount even though your only trying to help them out by not paying groupon in the first place. read more

I have never had lashes so destroyed before in my life. It's exactly what I was afraid of. I did about 5 sessions and of course absolutely loved them. They looked amazing. Well I decided to "give them a break" as suggested by one of the technicians who was worried when she saw my lashes at my last appointment. So sure enough, now that they are gone my lashes are destroyed. These staff members also seem to be really catty, and not very friendly with each other. Such a bummer, as now I'm too afraid to get lashes ever again. read more

Fawn is the most lovely lash tech. Love this place and the energy that Michelle brings when you walk in .

This place sucks, they gave me eye infections in both eyes( on the the eye lids, it's a dirty place. I have an new girl no problems. read more

FlirtyLash spa & Supplies - This is Neikos work brows and lashes - Skin Care Near Me - Reno, Nevada

I love this place. Megan is the best eyelash tech and the staff is super friendly. Such a great place to relax.

Bailey has been doing my nails for over a year now and she's become more than just my "nail lady". She's a very dear friend with the biggest, most generous heart I've come across in the service industries! My nails always draw eyes and get compliments and the hour or so of girl talk I get to squeeze in is a plus. She's always getting new polishes and accessories and the other ladies who work at/run the salon are all so sweet and laid back while maintaining professionalism. Their prices are fair and their work is high quality. I'm so glad to have found my nail lady! read more

Sara was amazing and made me feel so comfortable during my full set. Would definitely recommend going here. Amazing membership prices also!!

I wouldn't recommend this place, my eyelashes fell out pretty much right away and don't ever go to Tracy . She was so rude to me, very unprofessional and very unpleasant. read more

Don't go here! Snobby spoiled people! Calling to change technicians. Told them no and would appreciate no more calls. Then get a call to take a "poll" !! I am nurse out there dealing with the the pandemic and they want a poll done!! Especially when I asked NOT to be contacted. I was upset and reiterated the above to someone named Monica and she hung up on me! RUDE read more

Flirty Lash is very professional and friendly. I have my nails done by Bailey, who is so creative, I love how my nails look every time. Spa is beautiful and everyone is very helpful and fun! read more

Horrific. You will lose your lashes within a week and your natural lashes. Manager couldn't care if you ever come back. Non responsive, not professional. Take your a hundred something dollars and flush it done the drain. You will get more out of that then going there. read more