Terrible customer service. We reached out on several occasions with questions and to find out when…read morethey would arrive for the service, we received no response or information until the day of service. Though the contact Travis said he was reached "after hours" verified records indicate he was contacted after 9AM on a Monday morning in addition to several unreturned calls. If customer care matters to you this is not the company for you.

I contacted A#1 to remove asbestos tile from my parent's basement. They were professional and…read moreknowledgeable about navigating the home insurance system. They came in without disrupting the household and completed the job in one day. Their entire staff was excellent and explained the process in terms I could understand. My parents were very pleased with outcome.

We hired Ansony and his team based on multiple recommendations from our community listserv, and we…read morewere not disappointed. They just completed a mold remediation issue in our ceiling and it looks like new! Ansony also connected us with a great plumber/contractor who fixed the leak causing the mold in the first place. He's an excellent communicator and very knowledgeable about the work. Their process was thorough and safe, and the work was high-quality. Highly recommend him and his team for any damage repair needs.

How do these guys have no reviews? Ansony is great--prompt, reliable, and responsive. Also just a…read morenice person that we enjoyed working with. We had such a bad experience with exceptionally rude receptionists and "upselling" at larger companies (ServPro) just trying to get an estimate for mold and water damage, so it was refreshing to work with Ansony. We noticed mold and water damage in a corner of our home and Ansony was able to come out to give an estimate shortly after we called. After a few weeks of us dealing with insurance, we noticed some additional damage elsewhere in the home. We reached back out to Damage Squad once we had things squared away with insurance to have them check out the additional damage and they came the next day to reevaluate and update their estimate. The changes were very reasonable--Ansony understood our budget and made it very clear what was necessary to address (i.e., mold) versus what could wait (i.e, more cosmetic things). So we signed the contract that day. Damage Squad came the next morning. Incredible. It's hard to find someone you feel like you can trust for home improvement, but Ansony clearly knows what he's doing and I never felt like he was trying to "upsell" or overcharge us. I felt like he genuinely made decisions and recommendations as if our home was his home, and he and his team treated it as such. I usually only go for providers with many reviews, but my gut said go with Ansony, and I'm so glad we did. Would 110% recommend Damage Squad.

Extremely responsive and thorough high-quality work. Owner, supervisor and work-crew genuinely…read morecared about delivering great service. I would recommend and use them again.

I never thought I'd describe a new roof as "beautiful" but that's exactly how I feel about ours…read more After Gary and his team did such a wonderful job on replacing our balcony siding a few months back, we felt confident in securing their services to replace the roof, something that has been on our to-do list for a few years. Every step of the way Gary was direct, responsive, respectful, and professional. More importantly, he is personable and relatable; that is, he's easy to talk to and I didn't feel "oversold" at any point. His team worked quickly and efficiently, and left the house and surrounding areas spotless--not even an errant nail left behind. Gary provided a courtesy aerial view of the work as it progressed, which was nice. Finally, NexPro's pricing is very competitive and their work is warranted. Once again, I'm very happy with this company and intend to work with them again should the need arise.

We've been working with Affordable for a couple of years now. To put it lightly, we have the…read morebasement from hell. When they arrived, we had some water in the basement and they quoted us based on their normal pricing. Once the concrete came up, we couldn't believe what we were dealing with. It's a constant flow of water that required two sump pits and an insane amount of work to install our drainage system. Every time they tried to dig a pit it would backfill with sand and water- they had to dig this up painstakingly- foot by foot. We thought for sure we were in for additional costs, but they stuck by the original estimate. Since then, any time we've had an issue or a question, they are quick to answer. Poor Kelly and Bobby probably recognize our number on the caller ID but whenever we make a call or send an email, we always get a response- usually with a visit on the same day. We highly recommend this company for their honesty, customer service, and quality work.

Our basement sump pumps failed and the company that installed them was no longer around and…read moretransferred us to Affordable. They answered right away and showed up the next day on short notice and repaired the issue. They were responsive and did a great job. I'll definitely use them again for ANY issue that they can service. The tech traveled a long way and did a great job. Anyone whose ever dealt with ths type of problem knows how stressful the situation can be when water starts pouring into your basement. Thank you Billy and Affordable.

My basement has a water issue and i call Worldwide on July 12, 2019 and was given an appointment…read morefor July 16th from 10-12noon. No one showed up or call me, so i called Worldwide and was told that an earlier appointment held up Giovanni but he could be at your home between 5:30 and 7pm. I said ok, i understand and will see your then. No one show up at 7pm or call me. I called Worldwide this morning at 8:24 am and was told that someone will call be back today in 10 to 15 minutes and as of this posting (4 pm) no one as called me back. Just heard from Worldwide and we have another appointment date setup. Worldwide had a crew come out on August 13th and crew leader Larry did a good job and within 21/2 hours completed the work needed to my basement.

Worldwide Waterproofing installed a French drain and sump pump in our basement after we experienced…read moreincreased water seepage and flooding. They scheduled the work quickly and Larry and his team were very professional and took the time to talk us through the work, step by step. It's been 3 months since they completed the work and our basement has been completely dry. We're very happy with the work and would definitely recommend!

Just had our whole house power washed and I can't recommend them enough. They gave a fast,…read moreaffordable estimate and completed the job within a few days and did an excellent job. We will be using them again and recommending to friends!

We hired Mid-Atlantic Power Washing several years ago, and they did such a fantastic job that we…read morejust had them come to our home again. Cory was our technician, and I can't recommend him highly enough. He arrived exactly on time and worked solidly for over three hours. Our home is surrounded by woods, so there was a great deal of growth (moss and algae) on our siding and our decks that needed to be removed. Cory's work was meticulous, and we were exceedingly pleased with the results. Mid-Atlantic's price was also very reasonable. There's no question that when we're ready to have the house cleaned again in the future, we know who we'll call.

These guys are AMAZING!!! Can't recommend them enough…read more We have a commercial building in Hampden with 5 different commercial tenants. 911 Restoration came out within 30 minutes of initial phone call. their staff coordinated the efforts of the city responsiblework and the work of our private plumber, helping us to get this issue resolved as quickly as possible with minimal impact to our tenants. A++++

Having these guys doing my work was one of the smoothies operation I have indure it was a great…read moreexperience having Rohan and his team to do my work thank you guys

I have a small deck at the back of my house. It was 6 years old and I have not done much to take…read morecare of it and it started showing. Finally decided to wash and stain it before it got worse. Found this place on facebook, Joe responded immediately on facebook messenger and got the details needed from me. He made suggestions on what kind of sealant to use for the deck. He mentioned that they were booked for the season. By this time, I was impressed with the prompt communication and their service, I have decided to go with them and wanted to wait for their next available appointment. Joe responded after a few days saying that an availability opened up and should be able to wash my deck in a couple of weeks. He kept me informed the whole time. I was given all the instructions and what to expect before their visit. On the scheduled date, their crew came and power washed the deck thoroughly. Next day, they promptly showed up and stained it. Overall, I was impressed with the service and the price. I would recommend them without any hesitation.

I'm glad George had a pleasant experience, but I did not, and would not recommend them. I hired…read moreGrime Busters to power wash my house, with special attention to all of the windows. Also, they were to power wash my deck and seal it. The windows needed special attention because spiders build webs in the windows then poop all over them. It's really gross, and I especially hired Grime Busters to take care of this problem. I specified this as the reason I was getting my house pressure washed. As such, I was told to remove all of my window screens to ensure the best results. So when they were finished, imagine my anger when I looked in my upstairs window and it looked as if water hadn't touched the window at all. OK. We all make careless mistakes. I called and someone came back out to inspect the job of the previous person. Agreed they didn't do a good job, but he didn't come back with a pressure washer to fix the problem! He asked me to use my pressure washer...uhh, WHAT? That's not all. The original washer also left whole areas of my deck unwashed then sealed over them. You could look and tell the angle he washed the stairs and balusters - imagine the sun casting a shadow is the best way I can describe it. So of course when he sealed the deck, whole areas of the deck didn't get sealed, because they weren't washed properly. I was also told the seal would last (assuming proper washing, of course) for 3-5 years. Even on the areas I felt were properly washed, rain water stopped beading on the deck within weeks. The last thing is they were to restain my white deck railings, and they did this, but sloppily. I have white wood railings on white (pvc? plastic-like) balusters. The white stain for the wood can be seen on the plastic -like balusters. In all, while I appreciated their attitude and they were very respectful, I paid $2500 to have a job done well and it was not. And returning without the equipment to correct the problem was pretty inexcusable.