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    Flood Medics

    5.0 (1 review)
    Open 5:00 am - 5:00 AM (Next day)

    Services - Flood Medics

    Biohazard cleanup

    Damage restoration

    Mold remediation

    6 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water heater installation

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    Recommended Reviews - Flood Medics

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    Gene’s Plumbing

    Gene’s Plumbing

    2.7
    (18 reviews)

    5 MAJOR STARS!! Being an out of state landlord / property manager - It's not very often a business…read moretells you 'we wouldn't want to go down that road and have to spend unnecessary money'. While I still called around to get 2other estimates* I decided to go with Gene's for being the most reasonable and straightforward with providing results for my tenants. I had the pleasure of speaking to Ms. Kandis and Ms. Shelagh during the scheduling process. The technician (Mike B) was so professional my tenant called Gene's and myself to sing his praises. SHORT VERSION: Gene's definitely going to be my go to!! *1st company had an outrageous hourly rate plus a $600 camera inspection fee AND the 2nd company was reasonably priced but after given the same details as Gene's they didn't express the same amount of confidence/ knowledge to get to an immediate resolve.

    I would strongly advise any business owner to look elsewhere for plumbing services. My experience…read morewith Gene Plumbing was unprofessional from start to finish. The Issues: * Extreme Delays: I waited since 9:00 AM for a toilet repair at my business. I was told the plumber would arrive before 4:00 PM, but he didn't show up until 4:30 PM. * Unfair Charges: Despite the delay being entirely their fault, the plumber insisted we pay for his overtime. I had already paid an employee to stay on-site specifically to give them access. * Unprofessional Leadership: I spoke with "Kandace," who claimed to be the owner. She was incredibly dismissive and wouldn't let me get a word in edgewise. I tried to explain the text communication I had been having since 9:00 AM, but she refused to listen. * Poor Reputation: I was originally referred by someone who also had a terrible experience (they actually had their home flooded by this company). I ignored the warning because I needed same-day service, but that was a mistake. Final Verdict: This business is disorganized and lacks basic customer service etiquette. Save yourself the headache and the "overtime" fees--call someone else. A few tips for posting: * Check your records: If you have screenshots of the text messages from 9:00 AM, you can often upload those with your Google review. It makes your claim "bulletproof" if they try to argue. * Response handling: If Kandace replies to the review publicly, try not to engage in a back-and-forth. Your review already paints a very clear picture for future customers. Would you like me to help you find a more reputable, highly-rated plumber in your area to actually get that toilet fixed?

    TE Certified Electrical, Plumbing, Heating & Cooling

    TE Certified Electrical, Plumbing, Heating & Cooling

    4.4
    (585 reviews)

    These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

    I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

    HVAC Guyz & Plumbing

    HVAC Guyz & Plumbing

    4.9
    (64 reviews)

    Thank you Rohan!! Absolute life saver...after seeing so many glowing reviews (whenever you see 4.9…read morestars and over 50 reviews you know someone is doing something right) I immediately reached out to Rohan after our HVAC heat stopped working on the coldest day of the year (so far!). It was after 5pm, and within a short time Rohan called me back that night and set up something that next day. I so appreciated that because not everyone returns calls after hours, and we (well I) was panicked. It's an old system and thus had multiple problems that Rohan diagnosed, one by one. Each time he did he called me downstairs so I could see what was going on. Not only did it build trust (which he didn't need to do - I could feel from the get go his trustworthiness) but it helped me to understand and learn. All of this troubleshooting required multiple trips and additional parts needed (some where he didn't leave until 9:45pm, one on a Sunday - his off day where he insisted on coming). It also required work arounds for an old system, and finding parts (who knew a Trane doesn't use universal parts?!). But all along he kept a really good attitude, and always went the extra mile. We got a new thermostat and he opened it up to make sure the wires were all put on correctly (when he didn't have to) as just one example. He cleaned everything out - coils, etc. as well. He just deeply cares about his work and clients. He even checked in later that night once things were all finally fixed to make sure all was still good. When you have a problem that you know nothing about you have to rely on others. You hope they know what they're doing, are really good at it, and are truly looking out for you. Welp, we sure did find that. I am so grateful to Rohan and yelp. Thanks Yelpers for writing up about his stellar work - you are not wrong!!! Thank you Rohan!!!!!! You are our one and only now!!

    Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

    Non stop plumbing

    Non stop plumbing

    4.6
    (203 reviews)

    Woke up on a Saturday morning to sewage flowing into the basement. Called Non stop plumbing as they…read morehave helped us in the past. Brandon was at the house in 45 minutes, his "camera guy" arrived 15 minutes later. Camera guy confirmed our sewer service line from house to street has collapsed. House is 100 years old. This information was ready 1 hour from the time I called their main number. Response time was impressive. The crew then began digging up a new trench in the front yard, and offered to run a new water line at same time for a reasonable cost, since the trench was already dug. We appreciated the offer. After completing the work with our toilets again flushing, we were informed that the estimate had gone up due to complicated structures that had to be dug around in the front yard. The yard didn't change since they provided an estimate, so I was not inclined to pay the extra amount beyond the estimate. In the end, we split the difference, the crew did work far longer than expected and also didn't damage anything in the front yard, which was appreciated. I recommend Non stop plumbing, Brandon and team did navigate a challenging trench digging, they were responsive and they did get the job done. If your house is 50+ years old, I would recommend just replacing your sewer service line proactively. Also, your homeowners insurance may have an extra add-on to insure your service lines, I highly recommend you add that to your policy. A service line replacement will cost $10,000+

    Non Stop Plumbing literally saved me so much time and anxiety. I had my tenant facetime me at…read more10:50pm on a Wednesday night and point the camera at the ceiling where water was GUSHING into my dowstairs area across two rooms... I FREAKED OUT! I called Brandon and he told me to calm down and that everything would be alright and that he would get his remediation team out first thing in the morning to handle the clean up. The issue was a ruptured ice maker water line on the freaking fridge... He told me not to worry, they delt with this issue all the time. It is just something that happens and the best part; in this case it was COVERED BY INSURANCE :''') BLESS. He reccomended an amazing remediation team that he works hand in hand with and together they worked with my insurance. I really was grateful to have him hold my hand and walk me through the steps. I had no idea what to do. I always appreciate the expertise and a knowledgeable plumber. They have for sure helped save me time, money, and decreased my blood pressure. They have replaced replaced my toilets on a seperate occasion before I rented my home out and was able to advise me on which toilets were better tyhan others and fix them to where they weren't rocking lol... BBP...IYKYK. HA. But, I was just choosing cheap toilets because it's a TOILET lol, I had no idea they made different heights, widths, seat combos, bowl combos or had differing levels of suction and durability. I know now! FYI rocking toilets cause deeper issues. "Wax ring issues manifest as a wobbly or unstable toilet, water pooling around the toilet's base, damp or spongy flooring, persistent sewer odors, or mold growth, indicating a compromised seal between the toilet and the floor flange. These problems stem from improper installation, causing uneven compression, or from age and wear, allowing water and gases to leak. Addressing a failed wax ring is crucial to prevent extensive water damage and subfloor rot, often requiring a professional plumber for replacement. " My wobbly toilet broke the flange and caused more damage than just a toilet. YOUR WELCOME Long story longer.... I won't call anyone else.

    Flood Medics - damagerestoration - Updated July 2026

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