We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Jason was so beyond helpful , reassuring, and knowledgeable about the mold in our apartment . He…read moremade a what's supposed to be stressful experience and good one and can't thank him enough !

770 We called and they came out the moment we called . We had an emergency, and they showed up…read morefast, handled the situation and truly saved us from what could have been a much bigger problem. There're our go-to water damage company. Thank you, Celso, for taking such good care of us.

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Gavino, Abraham, and their whole team was super professional and took great care in helping me move…read moreafter my apartment building flooded. They carefully packaged everything in boxes with labels and took photos of exactly how I had my stuff and moved it to my new apartment and put everything back in its place. I couldn't have asked for a better job.

I will say that they did a great job doing the job and cleaning up after the job. And they came…read moreout to do the service promptly. However, during the process the wanted me to spend $2000 for certification that the walls were cleaned and another $300 for asbestos testing (which they initially told me they would do). I am 8 months past the service dates and I am still gettin invoices stating I have not paid. They started the job with almost a $2000 deposit and were paid upoN completion and I am still being told I haven't paid my invoice. When I was looking up reviews I Waac skeptical, because other clients said they were trying to get more money than originally quoted, however, I figured with being aware of this I would be able to avoid it. Nope, still getting invoices. Even though I was cautious, I wasn't cautious even. On top of this, I still had to have an inspection for certification but the cost for testing was actually $550 from the exact same company that had done their asbestos testing. Why they didn't offer that instead of wanting me to pay $2000 is beyond me. Kind of take advantage of otheR people's hardships

Royalty Water recently repaired my guest bathroom that had mold in the ceiling due to my partner…read moretaking daily baths and an old, low quality fan from the 90s. We had been smelling mildew for awhile, the walls barely dried even when the fan would be on for 30 minutes, and then there mold spores starting to form on the ceiling. After finally stepping up to deal with this problem and researching around on Yelp, Royalty Water provided a really competitive quote that also included drywall repatching (another contractor quoted me double their price for ONLY mold remediation). They were willing to work with me to match the services of the higher priced contractors but remove painting (which I will DIY) to keep the quote similarly priced. As for their part of the work, they took care of the bathroom in 5 days. I appreciated the level of detail and integrity Julio (the manager) had, having his crew come back after the initial drywall removal to add additional mold killing sprays upon looking at their pictures of the work. I feel way better about the use of our bathroom now once I take care of priming/painting it, and they gave me helpful advice on which types of paint to get for that step to avoid mold or mildew in the future. The one small thing that was less than stellar was that they did crack one of our tiles, though I'm not upset because eventually, we plan to remodel the bathroom and replace the tile. I would still highly recommend!

Julio was professional, timely, responsive, and extremely helpful! I was so glad to have had his…read morehelp in navigating my first ever water damage!

Alfredo was phenomenal in the way he assisted me when I had a water leak in my home. He and his…read morestaff were there on time, work was efficiently done and everything was clean and orderly when the job was completed. I highly recommend Alfredo and Four Square Restoration.

We had pipe issues and water had been leaking for quite a while that we did not discover until a…read morecouple of weeks ago. It affected the Hall Closet and adjacent Bathroom. Our Plumbing Company recommended FSR. They came out on the Saturday we discovered the water damage. Mauro was our contact. He made the process very stress free. Communication from this company was excellent from the Office to the Employees that came to do the repair. Very efficient, on time and left the work area spotless. Highly recommend Mauro and Four Square Restoration.

Ely is your guy for any mold inspection or mold removal!…read more I am so impressed by him! He was available within an hour of calling . He is very thorough and knowledgeable. I'm so glad we chose PHH Mold Removal and Restoration as they were professional and comprehensive. Highly recommend. 10/10

Five stars! Eli and his crew were professional in every way...excellent throughout the whole…read moreprocess.

I knew I had a leak in the house, but the first plumber I called was not able to locate and…read moreidentify the source of the leak. I then called Sherlock and that turned out to be a great decision, because they not only quickly found the leak (under the house), but also resolved the problem! I was able to get a quick next day appointment with Sherlock, Ron came out and I'm telling you he found the leak in record time, a true specialist! He then clearly explained some options for resolving the problem and mentioned their company also fixes leak issues. I decided to hire them again to stop the leak and do some pipe rerouting work. The second appointment was also quickly scheduled, and this time Ron brought his partner Amit for the resolution work. Both Ron and Amit and very knowledgeable and professional, they both demonstrated strong problem solving skills and they work very well together...that in itself was a nice thing to see! Both Ron and Amit provide ideas for solutions that will have minimal damage and be cost effective, which made where to reroute the water line a less stressful decision for me. Like I mentioned above, a major advantage in going with Sherlock is they not only identify the leak source, but they also fix problem. They are skilled and equipped to deal with anything from start to finish, which is very efficient and ideal for the client. Overall my experience with Sherlock was totally great, they identified and solved my problem very professionally, and saved me from a lot of additional stress and cost. Based on my experience working with Ron and Amit, I highly recommend Sherlock for leak detection and resolution and would not hesitate to refer them to family and friends. If you suspect or know you have a pipe leak, save your time and money and just call Sherlock and they will get it done for you! A BIG THANK YOU to Ron and Amit for the outstanding work and service they provided...very highly appreciated, thanks a lot guys!!

If I could give an infinite amount of stars, I would. First off, communication with Sherlock Leak…read morewas very easy and quick. We knew something was wrong and Amit came by the next day for an inspection. He took his time to identify the problem - ended up being a slab leak - and gave us options on how to fix it. The next day, he came by to re-route our piping and I have never seen a service technician care as much as he did. Not only was he knowledgeable in what he was doing, he did it with as minimal damage as possible to the home. He went above and beyond to minimize opening up holes in the drywall and making sure everything was functioning properly at the end. He reset our water pressure in the kitchen and the shower upstairs and cleaned up after all the work was done. He treated our home as if it were his own and I cannot be more grateful for that. He also did his best to save us from spending more money on possible restoration if we had to open up the walls and the floors. He was also patient with answering all of my questions and even explained what he was doing. I cannot praise Amit and his service enough. If you have a leak, this is the place you want to call to make sure it gets done right. As a bonus, we also had our property insurance inspection right after Amit was done and both the inspectors were gobsmacked and impressed by Amit's work and lack of home destruction. They have seen so many properties and they didn't think a repair was done because they didn't see a million holes in the walls. I made sure they knew it was Sherlock Leak who did the job. 1000% would recommend.

I had water damage to the area by our window. There had been water ponding the window. The carpet…read morewas wet. I called California water restoration They came within hours. They opened the wall and found mold on the wet wood. They cleared the mold and repaired the damage. His team cleaned the area completely when they were done They were very professional and thorough If I had water damage again the first thing I would do is call CWR

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.