I was pleasantly surprised how clean they were able to get the couches. The before and after…read morepictures speak for themselves. Equally great job on steaming the carpet. Quick and friendly service. Thank you Carlos!

Carlos was rude and told me I'm a horrible person for trying to use my groupon after it expired…read more Groupon says I can use it for its value after the expiration date. The guy came and the cleaning was great. After the 2 hrs he told me wait I went upstairs to find the corners of the hallway going upstairs had been torn up by the hoses pulled up there. Paint chipped off, chunks of plaster gone etc. I called Carlos and this was his response: "I should have never done your carpet your a horrible person and no matter what I do you'll find a problem". I have photos to support this. I said I'd just like the area where the chicks came off patched up and the rest of the corners I can just repaint. He continued to tell me he doesn't believe me and to text him the pictures. I texted him and received no message yet.

BEWARE!!! Nelson AKA JR, is untrustworthy. He left my job…read moreincomplete. Promised to comeback and fix it. Never did. Doesn't respond to texts or calls. His guys scratched my television but laying it flat and putting a metal tape measure on top! They left empty beer cans and wrappers, ate an entire Costco sized box of protein bars without permission, scratched my brand new shower so bad it's ridiculous. They did not clean up the dust and it was everywhere. I'm having to hire someone else to fix my floors now. Lack of communication is so extensive it's rude and disrespectful. In person he will come across sweet but don't let that fool you. You will regret it!!

Nelson gave us a pretty good deal after sending his guy to check out the area we wanted to do the…read moreflooring on. He communicated with us pretty much about everything. During the installation, they came across an issue and showed it to us then fixed it right there and then. He gets things right quickly every time we pointed out something. Wilmer, one of his guy is very prompt and such a hard worker. Nelson even followed up the day after everything is done and asked how was our first night with the new flooring. We definitely picked the right people to do the work!

Should call him no show Sal, makes promises to finish work then doesn't show up. No calls nothing !…read moreMy wife on her day off got up at 0700 in anticipation of his promise to be at our house at 0800-0900 ! Nothing crickets ! Don't use him he is unreliable. Said we didn't need a permit to cut out a wall to put a window in our guest bathroom , well according to the City of Las Vegas you do. It's listed in their permit list under building modifications . He lied to us. I should have not paid him in full , So now I have to finish it.

It is rare & also difficult for me to write negative reviews, but maybe this will help others when…read moresearching for a good & honest handyman. A friend of mine referred Salvatore. Because he is a veteran & I trusted her judgement, I disregarded the 1st "red flags" when he came to give us an estimate. ( Last month) Salvatore was very friendly & assured he could take care of our list of needs. He also pointed out other areas in our home that he said needed to be repaired & wanted to add to them to our list. After giving us a "discounted" estimate, he required $300 deposit...CASH ONLY. (At that time, his ad on Yelp listed Credit card & Paypal). We offered Paypal, Zelle & a check. It was night time & we were not going to risk going to an ATM. We asked if we could give him cash the next day but he told us he had to have it right then. (red flag) Our mutual friend wanted us to use him, so she offered to pay him the $300 and we paid her back through Paypal. Day one: Not a big deal for me, but he showed up a hour later than he said he would be here. Even though he knew the measurements ahead of time, he was not prepared to install curtain rods for 120 inch curtains. He wanted to make a "scaffold" out of OUR positional ladder & he needed something solid to put on the ladder so he could stand on it. We had to search around my house & in the garage. He found & wanted to use one of our wooden dog gates! While he waited, I took MY time to rummage through my packed garage & managed to find some wooden slats, behind a lot of stuff that I had to move out of the way. Then he had to take more time to cut the slats to the size he needed. It took him the rest of the day to install 5 curtain rods. So it had gotten too late to have him to start on something else on our list. After Salvatore left, I took a closer look at the rods & saw that he did not install the brackets as I asked him. They are exactly even with the width of the windows, so the curtains will not completely cover the sides. And he damaged some of the walls. When I let him know of this mistake, I realized that he did not have a "soldiers guarantee" as he promised. Not only did he want to charge me extra to fix his error, he blamed it on me, saying that I didn't tell him where I wanted them. I am very picky about things so I know I told him. My error was that I did not check his work while he was installing the rods. Salvatore said he would return Monday or Tuesday. But Monday came & I had to text him to see if he was coming. He hadn't even planned to come. It did not end well between him and I. Through a texted conversation, he said he felt "threatened" (???). because I told him that I was unhappy with his service & also because he had still not provided a receipt or an invoice as he promised each time I asked (we told him it could be handwritten). He then said he was not coming back to finish & we didn't have to pay him the rest of the bill. Why would he think we owed him more money when he never even started on the rest of work we agreed on? Now we have to hire someone else to fix Salvatore's errors & repair the damages he left behind. I have included pictures.

Please be aware of Jesse. He is the biggest liar.He promised to refinish our laminate floors…read more(although I've found out later that laminate floors can not be neither buffed nor sanded). He claims to be the only contractor in Vegas with actual experience but it's a total false. Not only that he ruined our floors, he was rude, always late ( starting job around 10:30 am), brought his son to our house, smoked in garage, had an oil leak in both garage and drive way, blasted air conditioning with windows wide open and, pardon urinate in the floor in the powder room, like he was actually trying to aim the floors rather than the toilet. 6 days job turned into 2 weeks and we had to fire him. I am attaching the picture of the floors when he stated that the floors are almost done and will be finished next day. The original color was chocolate brown and he promised to make them look oak/gray. You could clearly see that there are nowhere near that. Also, I will not attaching a picture, but his son left crumbs all over the upstairs bedroom and just like his father never flushed the toilet while going number 1 and number 2. Disgusting individual that talks bs non stop. He started his quote with $3100, then few days later increased it to $500, then to $8300, then asked my husband to purchase a polishing disks totaling $981 while creating excuses for how difficult the floors are. Please do not hire him. He ruins everything!! We ended up putting a new floors. This guy is a SCAM! I am adding additional proof of this scammer.The start day is September 5th and the day I've fired him September 18th.

Jesse saved out bathroom! Tenant damaged our bathroom shower tiles…read more Due to the incompetence of the last 2 handymen, the tile replacement project rapidly turned into a replacement for all three sides + bathtub. 5 weeks + do over twice later, we finally accepted the fact they were unqualified for the job & money well wasted. We contacted Jesse at last minute. He came out same day for estimate & gave us a break after learned our unfortunate situation. Because of our tight timeline, he also pulled extra hours over the weekend. He went from demo all 3 sides of shower wall and start from scratch to finish within 4 days! All professionally done & up to code! We couldn't be happier with his work! Wish we didn't waste money on the cheap scammers & use his professional service from beginning. Highly recommended!

I met Ricardo through Nikki at Marble Express. He is a true artist. He did all the vanity tops at…read moremy house. And also put new granite on my outdoor kitchen. Afterwards, I had to make me a granite top for my living room table. Has a picture show all of his work is like artwork. I will have him back when I'm ready to do my kitchen. Would highly recommend him and I will be using him again. Great price

When we started our remodel we were super nervous about finding the right people to handle…read moresomething as important as our island countertop. The moment we talked.to Ricardo owner of Ornelas Granite of Las Vegas we knew we had found the team who actually cared. They listened to our ideas, talked us into a thicker return at the edges and we love this standout feature that cost no cost. Also helping us get the right sized slabs so we were seamless--even thought he claims to have perfect seams. He's one of those rare people who clearly takes pride in his work and treats your project like it's his own home. The installation itself was flawless. We had the three slabs delivered to their shop. The crew arrived on time and worked with such precision that by the end of the day we had countertops that looked like they belonged in a luxury home. But what really impressed us was how Ornelas Granite handled the whole process. Communication was easy and honest. Pricing was transparent. Timelines were realistic and met without excuses. It felt like working with a trusted friend rather than a typical fabricator. Now, every time we walk into our kitchen we get THAT feeling. Friends who come over immediately ask about our island countertop and we're proud to recommend Ornelas Granite without hesitation. If you're planning a remodel and want it done right the first time, these are the people to call. Ricardo and the entire Ornelas team turned what could have been a stressful remodel into something exciting and fun. They truly are the perfect partners for your remodel.

Working with Juan and his team at StairCare has been such a positive experience from day one. I had…read morereached out to a couple of other stair contractors about redoing our entryway stairs, which are visible from our main living area, but as soon as I spoke with Juan I knew this was the right company for us. He is incredibly thorough, and everyone on his team is a true master of their craft, paying attention to even the smallest details. Juan guided us in selecting the wood and stain that would best match the aesthetics of our home, and the result could not be more perfect. The crew communicated clearly about their schedule, and we felt comfortable enough to provide them with our garage code so they could get started while we weren't home. They were respectful of our space, kept everything clean, and made the entire process easy and stress-free. We previously had dated 90's pony walls with window inserts that really dragged down the look of the space. This renovation completely transformed and updated our home, and we could not be happier.

I can't say enough about this company. Absolutely amazing work, amazing service and just amazing…read morepeople. Juan and his father are the team of 2 and they literally did everything in one week. From demoing out two walls to completion of the staircase. A complete transformation of our stair rails in a weeks time!!! They are super professional, reliable, trustworthy and highly communicative. We've never had to question if they were coming or not, and Juan always let us know when they were on the way to our house. When we would have to step out and run errands, we felt completely comfortable leaving them there to do what they do. They don't need any type of micromanagement at all and we're so grateful for that! I totally 1000% recommend this company and would use them again for any stair work or any other services they provide.