Josh was very knowledgeable, acommodating and show up on time whith a vareity of optios. The…read moreinstallers did a great job and cleaned it up well.

Lesson learned. I bought and had them install carpeting. Less than 2 years and I wish I left my…read more10 year old carpet in. Maybe they have good carpet and maybe they have worse carpet. I always pick the middle grade of everything I buy. After I pick the carpet I wanted I should have googled the quality of it, but I had faith and I wish so badly. I can rip this out. I look at it every day and regret the thousands of dollars I spent. So if you go with this company review the product that you're having installed, I am so unhappy. The carpet became very mat and very aged. I've now had to put runners to cover places.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

After almost 20 years, we decided to replace our carpet. It still looked great and had no…read morenoticeable stains, but after 6 pets, 2 kids, and a fairly significant water leak from our bathroom, it was time. My husband and I visited the Woodinville showroom and Jacob was the first salesman who welcomed us in. I wanted to replace our carpet with another high quality carpet that would last for the next 20 years. He was friendly and happily answered my questions, showed us a few samples and let us look around. We took home a couple boards and I returned later in the week and picked up another half dozen or so. We settled on a carpet especially designed for pets that comes with a 25 year warranty. Trying to find the perfect color that would work well with our LVP and hardwood floors was challenging! Since we were torn between two similar colors, Jacob offered to contact the manufacturer and get larger samples for us and have them sent to our home via FedEx. He was excellent in communicating through email how the scheduling and payment process worked and kept us informed of anything we needed to know about along the way. The installation was last week and went just as smooth. We're very happy with the product we chose and I would gladly do business again with Haight Carpet and Jacob!

There were more than a couple of problems and I was more than a difficult customer. However, I…read morewarned them prior to them agreeing to doing the job. I demanded perfection and told them if they didn't deliver, I would be a problem. After being a problem, I got everything to the level of expectation. They are probably surprised that I am writing a positive review, but my floors, stairs, and master bathroom are downright amazing. It was a tough road to get there, but they should definitely be proud of the work. I know I enjoy showing off what they were able to do.

Check your invoices carefully. They overcharge. I had several types of work done by Pac West…read moreFloors. When I reviewed the invoices, I found several discrepancies. I was charged for Sales Tax on the Quotes and again on the invoices (double charged). I was billed for work that was not done, etc. All together overcharged $1400.00. Tried to work with them, first person - yes, we owe you refund. No refund. Sent info to owner - no answer. I have invoices to verify claims.,

I needed a bathroom completed. Michael and the staff were superb. They went out of their way to…read morehelp with the supplies & materials but their workmanship was above and beyond top quality. I'd hire them all over again. Kelly and Lisa

I had such a horrible experience working with this company. Primarily with Veronica. Her…read moreprofessionalism and conduct was unbecoming from start to finish. I strongly recommend staying away from this place. She is unhelpful, rude and lacks business acumen. Do yourself a favor, find another place to send your money.

Veronica and Pam at Marcias Carpet were easy to deal with, had an excellent price, and their…read moreinstallers were right on time and did an excellent job.

Oleg and his crews, especially Vadym were truly awesome. Their work was exceptional and everyone…read moreworked so hard, way beyond my expectations. Their communication was great, very prompt and professional. The price for their excellent service was unbeatable. I am so glad that I chose to work with Will's Flooring and highly recommend to everyone who is looking for any type of flooring job. Thank you so much! You guys went above and beyond!!!

We were looking to have skirt boards added to the stairs in our house, and got a quick and detailed…read moreestimate quote here on Yelp. They were able to come out to West Seattle (not something a lot of folks on the North side would do - so thank you!) and get the job done quickly just a few days later. The only reason this isn't 5 stars is due to the tardiness of the gentleman who did the job. We had to follow up with the owner when no one came during the window we had someone at the house. Once he arrived, it got done though, and he even came back out to follow up on the job.

Vogel's showroom has a display of the various (Forbo) Marmoleum floor coverings and the salesperson…read moreKaden was helpful in reinforcing our knowledge about this terrific product. While that was important, this business employs several people that have received training provided by Forbo and are quite experienced installing Marmoleum. We met with Kaden and Karl (the installer) at our project location prior to signing our contract. It was clear from that point forward that Karl was very competent and detailed driven. We suggest readers consider Marmoleum for their kitchen floor and definitely see if Karl is available to install it. Paul & Nancy/ Edmonds

Great service start to finish from Abraham! The team was helpful and patient, and the installers…read moredid a fast, professional job and cleaned up extremely well. Our new floors look incredible. Highly recommend Vogel's Carpet and Flooring.

Reliable floors helped to repair our condo after a flood. They did an amazing job at a reasonable…read morerate. I would highly recommend them if you ever need flooring replaced.

Absolutely terrible customer service!! Would not use again. Terrible billing practices. Would…read morenever refer this company to anyone!