Great company - bid the job, planned the job, started and finished in the proposed time frame, He…read moreand his employees did an outstanding job!!! Will be working with them again, highly recommended.

Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

Bryan did our floor in 2008. He installed engineered hard wood. He did the kitchen, living room and…read morehallway. It was all very nice. Then again in 2023 He refinished the same area and it came out very well and looked brand new. Bryan is now installing vinyl plank flooring in my new mobile. I went with vinyl plank this time due to cost and the upkeep is easier.

I was disappointed with the final result on 736sf of new pine flooring (for $4975). I think maybe…read morethe floor should have been sanded down a little bit more before the 3 coats of finish were applied. The end result is that instead of a smooth floor, we feel all of the grooves and variations in the shape/height of each board. It looks good. It's just not as uniform as we would like. I did bring up my concern and after a lot of waiting and poor communication was told they could apply another coat of finish but it would cost an additional $736 and probably not affect the result. (Communication was pretty poor throughout.) There was also a concern about whether their workers are technically employees (because they claim they are exempt from having to have Workers Comp coverage which can put property owners in jeopardy if one of their workers gets injured on site). But they did get us listed on their General Liability insurance policy for the time they were working at our property, and thankfully there were no injuries or other issues during the work.

We used The Floor Store in Santa Rosa for our kitchen floors a few years ago and had a great…read moreexperience. Recently, a transition piece we bought cracked, so we called to see what we could do. Alan, who helped us the first time, took care of it right away and made getting a replacement hastle free. Really appreciate the exceptional help, even years later. Would definitely recommend them to all of our friends!

Great customer service, really felt heard and helped thank you Tom !…read more When I came in to ask about floor transitions he offered his help even gave me one to test out !

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

Love this place, everyone is super helpful and friendly! Great selection of products, and…read morecompetitive pricing. We will definitely be back!

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Did a great job when remodeling my kitchen. Just hired them to do more work to my deck as well.read more

Our deck is beautiful but the trex keeps loosening! I told Miguel it needed boards or something…read morearound edge. I am slightly disappointed but it is beautiful.

I encourage everyone NOT to support these crooks! They are unprofessional in every way and this…read morelast time will be the last time they ever overcharge me again. Of course, they're also way overpriced as well so why buy something that's way overpriced just to get horrible customer service when you can get it. Cheaper elsewhere from very friendly folks then aren't out to get you.

I strongly recommend them for riding lawn mower repair and maintenance. My mower came back looking…read moreand working like new again. They fixed everything I knew was wrong, like would not cut in reverse without stalling and a few things i did know about, like broken springs. A complete job at a fair price. Previously I had service done a couple years ago by a Small Engine Repair shop and waited just as long, paid just as much, and had half the things fixed. Go to a professional shop instead, like Willits Power. Go after the grass is cut and you are not in a big hurry.

We contracted with Don Daniels to form, pour and finish the concrete slab for our Mendocino County…read morehouse. We had some tight specifications, as the slab was designed to be dual reinforced for earthquake resistance and we framed with a factory built steel framed structure with tolerances of 1/8" or less over ten feet. Don and his crew arrived early each morning and quickly finished a top quality form and expertly placed and tied the rebar and wire mesh to my specifications. We had to delay the pour twice - once due to the concrete contractor not receiving their shipment of cement and a second time due to unexpected rain. Don graciously understood and arranged his schedule around the planned pours. This was a challenging pour that started early in the morning and extended to nightfall as it was a monolithic slab and footing. Don had an ample crew on site and they completed an extremely level slab. Later when my wife and I installed the tile floors, We had very few low or high spots and Don had cut the expansion joints precisely at locations which ended up exactly next to the interior walls which I really appreciated as the control joints will not harm the tile surfaces. I had Don return a year later after we had finished the house to pour a concrete patio and finish it with a colored and stamped pattern. We are extremely pleased with the result - its beautiful and complements the slate tile pattern of our great room.

From the owner: New homes, custom concrete, remodels, additions and general constructionread more