We needed carpet for a rental property and Joe pointed out a carpet they offered that looked much nicer than the usual crappy brown carpet everyone typically uses, AND it was even less expensive too. Their installer was great and the place looks better than ever with the nice looking carpet. These guys are really nice to work with, and I feel like I got the best deal anywhere in town, so I will use these guys for all my flooring needs. read more

Juan, the manager in Lodi CA does not communicate. I visited the store three times to find the right carpet that Juan helped me with. The problem is I told him I will give him a call when I'm ready for them to come and look at the work sight and that it's straight down the street from your store. I called and he said he would have to call me when they can come and look at the work sight and that was Three days ago. Talk about bad communication.I don't know if they want the job or not. read more

Great service, great pricing, great people. Highly recommend. They were easy to work with.

Look at the photos and see that the wrong kind of edging was used. In my past carpet installations the rounded sort of edging was used, and the edges were tucked in. I'll never recommend these guys because they used incompetent installers. read more

Big Foot Carpet - The wrong edging was used. Sloppy work indeed! - Flooring Near Me - Chico, California

I can't tell you how happy we have been with our experience using Big Foot Carpet. Over the last 8 years we have used them multiple times and each time they have exceeded our expectations. They are friendly, reliable and always quote us at the best price. I've even taken their recommendation on flooring in two different areas of our home and have been very happy with the end result. We will continue to use them in the future. read more

This place is a joke. Could never get them to schedule anything. Kept saying they don't know when etc. super rude and unprofessional on the phone. Don't return phone calls when they say etc. we decided to go with a different company and was able to get something scheduled within the same week. Would definitely not recommend this place to anyone. read more

Just had Big Foot install laminate flooring in my living room, dining room, kitchen, and hallway. Can't say enough good things about the experience. Working with Nick was great. The installers were real pros and did extra grinding and filling on the concrete pad to ensure it was smooth enough for the flooring. When added carpeting work was needed at doorways to carpeted bedrooms, Nick had a carpet guy come in the next day to take care of it. Even though extra work was done to do the installation right, the bill did not change. It is nice to see that companies like that are still around. We are very happy with the resulting floor and highly recommend them. read more

Very very pleased with the install. We had a tricky floor situation with multiple floor levels and flooring. The install team came in and did it right! I highly recommend big foot carpet! read more

Thank you Bigfoot carpet. We just had carpet installed and the installers were fast, friendly and cleaned their mess completely before they left. Thank you read more

Bought carpet and vinyl for the whole house from the Turlock shop. I love it!! The most polite and helpful people, they took us back and forth with our paint sample until we found EXACTLY what we wanted. Best experience ever and the price was incredible. read more

Attempted to buy carpet here for my grand parents house. Customer service was lacking. The carpet prices were nothing special.... I matched them to other local carpet places and there wasn't much difference. Don't see how they got such good reviews. It was okay at best. read more

I went to the store and hwy32 with my wife Nick was the sales man I wanted to buy padding he tried hard to sell me the carpet I didn't want yo buy from them he got very rude and angry he sold me the padding he dropped two rolls of pad in the truck and gave one in my hand to take was visibly upset that he didn't want to drop it Me and my wife decided not to go again to that place ever these guys are rude need a lesson in customer care read more

We got SUCH A GREAT DEAL on really high quality carpet and engineered hardwood. The guys who installed the carpet did a phenomenal job. We were so pleased, and if we have flooring needs in the future we will certainly do business with these guys again! read more

We were looking for carpet and padding for our rental house and found Big Foot had the best prices in town. Wes helped us pick everything out and got the carpet scheduled to be in within 2 days. The installers were very nice, did a great job and cleaned up afterwards. I highly recommend this place! read more

Bigfoot Carpet just completed a great job with new carpeting of our home and we highly recommend them to anyone needing a great deal and excellent service : ) read more

I got my carpet installed last Dec. It took me some time to chose the company to go with but in the end big foot had reasonable prices for the quality. I am very happy with the carpet I chose. The service was great. I wasn't too happy with the installers because of them showing up so late in the afternoon, when they were supposed to be there in early morning, and working well into late night. The install turned out ok with only a couple of flaws that I opped not to complain about because they are not detrimental to the flow of the grain. All in all I am very pleased with the carpet. read more

We bought a fixer and needed new laminate and carpet in the whole house. I went to Bigfoot and worked with Nick. He is a great guy and was such a pleasure to deal with. The pricing was very reasonable and the installers did a phenomenal job! I fully expected them to come in and just install the laminate above the previous linoleum but they stripped the floors down to the subfloor before installing. They installed when they said they were going to and even put in upgraded padding for the bedrooms without charging us more. But what really sets them apart from the rest is how they handled the problem when our dog knocked over a large bucket full of water and flooded a section of our brand new laminate flooring literally 3 weeks after they were installed. Nick went above and beyond working with the manufacturer to get them to stand by their warranty of "waterproof flooring". He did everything he could to help us get the damaged boards replaced quickly and at no cost to us. I tell everyone I know who is looking for new flooring to go to Bigfoot Carpet. You will not be disappointed! read more

Talk to Nick. Super good service and great prices. Helped me replace carpet in 3 bedrooms. Not a big job but treated me like a big deal. 5 stars. read more

Love this company! Nick was perpetually helpful and patient. We ordered wood laminate and kept having to change schedules due to an awkward escrow closing, but Nick stayed with me to the end. Definitely recommend this company! read more

I was looking for a reasonable priced carpet with high quality and good installation. Big Foot Carpet, turned out to be cheaper then the box stores (Home Depot...) and higher quality USA brands. They arranged a time to install the carpet, came out on schedule and did a fantastic job. Thanks to everyone and especially Nick! read more

Better late then never! I meant to write this review a month ago, when we actually had things installed. I can't say enough good things about this company. We went to pick out flooring finally (both carpet and plank flooring) over six months ago. We had them come out and measure and give us an estimate, and had all sorts of plans to have things done after vacation. Unfortunately my husband had to have knee surgery from tearing his ACL and it put a damper on our finances. I called back MONTHS later, and had them rework the estimate. They pulled up our record without me having to come back in, and helped me get at least the carpet installed in our stairway (we have to do things in stages now in order to get it all done financially) They were SO communicative about the estimate, the appointment, and the gentleman that was coming. The guy that came (I think his name is Mike) was probably THE best contracted worker we've ever had out here. I literally called him the carpet master. He took so much care and time to do things the right way, and while he was installing, came across a few issues with our stairs. He took the time to not only fix those issues, but helped me paint and sand the trim pieces that were now showing from the old carpet BEFORE he put my super nice new carpet down. Everything was clean, and organized, and he was extremely efficient, and timely. I called in to the office and told them he could come any time to my house to help! LOL. We will definitely be purchasing the rest of our flooring from this company, and I cannot recommend them enough for their EXCELLENT customer service. Worth every penny, and SO glad we didn't use a big box store. read more

Excellent service, installation and price. Total pro's on every level. I will use them again and again. 5 starts for sure! Thanks Big Foot Carpet. read more

Choosing carpet is a long-term decision. This is certainly a project where I will ask my friends for a referral. Time after time, I was referred to Big Foot Carpet! Best decision I could've made. Thank you for your professionalism, friendly service and very competitive prices. read more