Bob is great, listens to what you need and helps select the best option for your needs…read morespecifically. Highly recommend!

We replaced all of our supporting floor joists and subfloors before floors for living came out and…read moreinstalled our LVP flooring. Their installers poured self leveler on the entirety of our wooden subfloors then immediately put the vapor barrier over it and then the flooring. This caused moisture to be trapped in our subflooring and now we have isolated spots where the floors are rotting and we cannot step on them without the floors falling through. i have been trying for 4 months to get the DM to call me back and fix this issue but they cannot seem to get their shit together and communicate at all so now I have to call my insurance company and have them go after Floors For Living. This pisses me off cause we were finally done with our 3 year long full reno of our house and now it feels like we have to start all over again. Will never recommend this shitty company to anyone.

After getting multiple quotes and talking with many different flooring companies, we decided to…read morefollow a recommendation from a friend to visit Mike at Floor Gallery. Turns out it was a great suggestion that enabled us to save money on floors and spend that planned money on new appliances in our new, 20-yr old house. We had our vinyl floors installed in 2018. Originally we were going to go with an engineered hardwood or laminate but due to dogs and potential water issues, Mike suggested we use a multilayered vinyl. It was a great suggestion. Although installation took a little longer than expected, we're in love with our floors and the price. We came back three years later in 2021 and had the rest of our carpet replaced with new carpet. The latest installers were VERY quick and did a great job. Again, price was exceptional.

I want to write a fair review, so I'll include all the pros and cons from our experience with floor…read moregallery. When we first came into the store, I loved the floor collections there. They have a lot to offer if you are as picky as me. Mike was great and helpful at assisting us with floor collections and brought 4 different samples to our house the next day for measurements. However, we didn't know that nightmare began after we signed the contract. We decided to go with vinyls for all upstairs floor. Mike told us that his team will start on the next Monday, latest the Tuesday. However, he NEVER called on Monday to update me on his team's schedule. So I had to call him and heard him saying " I was just about to call you". The team didn't show up on Monday, they came Tuesday morning around 8am. Things went well the first day, demo was fast. The second day, the team came around same time, but they slowed down a lot, and left the house an hour earlier compared to Tuesday. Same thing with the third day, they left one hour earlier and say they will come back to finish the rest on Friday. After they left and finished on Friday, floor looked nice at first. But then we started to find many detail problems. Up until this point, we NEVER hear anything from Mike to ask if we were satisfied with the work. Our floor was not level, and we could feel the bumps and floor was moving and making sounds. So we contacted Mike and had him and his worker to come in and talk about the problems. On the day, we had to reschedule, so I called Mike to reschedule. He said he will ask his guy first and call me back shorty. 3 HOURs later, I still DIDN'T hear anything from him, and our new appointment is in 30 mins. So I texted him with attitude of course ( it's been more than one time he supposed to update me, but he didn't!) Then Mike and the worker came to check the floor. And they told me " cuz our floor is CHEAP, so that's why it's not level!" And Mike was blaming on his worker in front of me saying that the worker didn't update him or me and decided on his own of what to do with our floor. We gave them permission to float our floor when necessary at the beginning and they decided not to use it and came back to tell me our floor is cheap! The team came back to fix the floor the following week. They just decided to float EVERYWHERE this time. I don't even know if that's necessary. They used a total of 15 bags of float. It took the team another 4 days to finish the floor and came back extra 2 times to fix the minor details and the side. We had not hear from Mike at all since he came and told me our house floor is cheap. And all he ever contacted us was to have his check! The quality of the floor is great, the work was not to our satisfaction, but the encountering experience with Mike was bad! And supposed to be 3 days of work( according to Mike), it took them 8 days to finish. I'm not going to say everyone have the experience like us, but just make sure if you decide to work with Mike, call him first and ask what is going on first, so you can plan your time as you needed. And make sure check on all the detail works.

As soon as request was submitted, he contacted me right away. I sent request around 8am and by 11am…read moremy carpet was being installed in the room. Super fast and explained everything well. I would recommend!

Jairo and Mario from JGS Carpet Installation took on 2 difficult spots I needed repaired in my home…read moreto prevent trips and falls. They were: a doorway that had pet damage and had been pulled up, and my upstairs catwalk hallway that needed some carpet bulges stretched out. Jairo was easy to get in touch with and arrived early for the repairs. He showed a lot of care in his work and he made sure I was satisfied with the repair before packing up for the day. Both carpet repaired areas look brand new now and match my other carpet areas again. I had put off getting this fix for years because I was worried about price but these fixes definitely had higher than expected value. I no longer have to step over carpet bulges and my door shuts better. I would definitely use JGS Carpet Installation's services again for repairs and if I need new carpet installed I'm calling them for the install.

Adam and his crew (especially Ahmed) are amazing and knowledgeable! Flooring Land truly sets the…read morebar for customer service. I was exhausted with searching for the right company to go with and as soon as I met Adam I knew my search ended! He took time to explain the various types of flooring and all the details associated with transitioning to a Luxury Vinyl. I highly recommend and my cat approves as well!

There are certain things they do really well and other things they do not do well at all…read more Things they do well: - Floors - flawless - Countertops - beautiful - Moving furniture and putting it back - fast and careful What they don't do well: - Finishing (caulking, sealing, covering nail heads) - a lot of holes in base boards that need caulking, Didn't nail down boards for multiple feet and now there is a gap between the wall and the base board. - The stain on the threshold is fading and has stuff stuck on it. My house is very clean so that's not it. - Backsplash - didn't seal grout, didn't finish edges, didn't use waterproof seal at joint. Grout is cracking. The follow through and neatness of the job was the big upset for me. I waited a month before writing my review and I find something each week that was not finished well on top of the many things I pointed out while they were still on site. Overall the job was okay, for the amount paid, I went with them because of the reviews and the price. You get what you pay for. Note: A lot of the google/ yelp reviews are written by family.

I had been searching for flooring for quite some time, had numerous quotes from all of the highest…read morerated companies in the area along with big box stores, but none of them compared to Brian in both cost and expertise. He found us an amazing product at a great price and we felt totally at ease with him. He's super knowledgeable and you can tell he sincerely cares about his customers. No gimmicky sales tactics, no high pressure, which I appreciated compared to some of the other companies that came to give us quotes. The installers did an amazing job and our new floors look awesome. I'm sure these floors will last and be super durable for our rental. Do not hesitate to call Brian, he is amazing and will take great care of care of you (and save you money!)

I would recommend Flooring by Patterson to anyone that is looking to have a project done. I really…read morecannot say enough good things about my experience working with them. Brian is so knowledgeable and incredibly dedicated to making sure that you get the best possible outcome. He went above and beyond any service provider I have ever worked with, and was there from start to finish with a level of support that is unmatched. He made the decision making process so easy and enjoyable, and the flexibility and turnaround time was unbelievable. Our project came through under budget and ahead of time, and the quality and professionalism is undeniable. We absolutely LOVE our new floors, and we can't wait to work with Flooring by Patterson again soon!

Terrible service. They were requested to remove and reinstall Hunter Douglass blinds. Once…read moreremoved it was discovered that a clip was missing. My wife notified them before they were to come back for reinstallation. Never a phone call. The Clip is a 10 cent item from Hunter Douglass which they do not keep in stock. I could have easily located if requested, but Houston Carpet never advised us that was too big of an ask for them to source. Technician shows up with no extra clip in stock and owner tells us that if they have to come back it will be another $75 trip charge. We can either chose to have a half-ass install or eat another $75. Avoid these guys like the plague.

This company made a promising first impression but the last impression is what matters most. And…read morelet me just say, it couldn't have been worse. Initially, we hired them to replace hardwood floors with LVP. However, the new floors didn't align with the baseboards, leading to 3 options: Replacing all baseboards Adding 1/4 round and repainting them Adding taller wood along with 1/4 round without needing paint. We have texts from the owner to prove this. We chose option 3, but later, we were told the baseboards would still need repainting, which was a concerning inconsistency. Despite this, we gave them more work, including adding a shower pan, new sheetrock, and tiling two restrooms. However, none of these projects were completed as promised. In the first restroom, a stand-up shower, they replaced the sheetrock, added the pan, and were supposed to tile it to the ceiling. At the last moment, the owner demanded an additional $175 to place the FINAL piece of tile at the very top, leaving the job unfinished. Workers stated they felt bad, but followed orders in fear of getting in trouble. Communication with the owner became impossible for six days. In the second restroom, a tub shower, they replaced the sheetrock but left the edges incomplete. The owner claimed it wasn't their responsibility and demanded more money to finish it. He said we should have known "the edges were outside the shower" and thus not part of the job. (Despite installing new sheetrock, which should have included smoothing the edges.) Niche edges were also to be painted to match the tile, but this wasn't done. After numerous complaints, the owner agreed to complete the stand-up shower but refused to finish and smooth the edges of the tub shower, leaving it visibly incomplete. Again, another worker of his stated he felt bad, but followed orders and reluctantly left. There's more! The billing process was equally frustrating. The owner initially texted us a balance of $7,100 (we spent over 57k) with unclear details. When we requested a clear breakdown, his wife provided a handwritten one, showing a different balance of $6,967. When we questioned these discrepancies, the owner had nothing to say. In addition, prices for additional jobs (painting stairs and staining the front door) were different than provided via text. See below: $4,700 to paint baseboards $1,500 on staining front door $975 on painting stairs Since we chose not to do the baseboards, he increased the front door to $1,800 and the stairs to $1,500. That is a $825 difference, which the owner claimed he had verbally discussed, despite no such conversation taking place. He justified this increase due to assigning different crews instead of having one do it all, which was not our responsibility as clients. We were given a price and that's what it should've been. Why do we suffer due to his poor management? When we refused to pay the inflated amount, the owner THREATENED to put a lien on our house, despite no signed contract for those prices. When we told him we would pay because we are good people and wanted to be done with him, he YELLED at us, "YOU MUST HAVE A BORING LIFE!" and hung up when we mentioned leaving a bad review. To make matters worse, when we reached out to his wife, who had just sent us an invoice that same day, she acted as though she didn't know us, asking, "Who is this?" This sums up how they do business, once they have your money, they don't care about you! If I could give this company negative stars, I would! The fact that the owner seemed so genuine at first is the scary part. He fools you then gets you with additional surprise costs and unfinished work. The additional costs need to be written down and signed, every time! Otherwise, he'll throw out whatever number he wants! SUCH A DISHONEST UNRELIABLE COMPANY!

They were responsive to my need quickly and have so many options to show you! They can show you…read moreexpensive options and the least expensive ones, too.

These guys have the flooring contract for the local Costco…read more Everything from beginning to end went super smooth. The salesman came out with samples and we sat in my backyard going over stuff. No pressure. Didn't try to sell me the most expensive thing. The rug I liked, a gray berber, was less per square foot than I was expecting. Set everything up. Crew showed up on time, had me approve the rug to make sure iit was what i ordered, then got to work. Had it done in a few hours and it looked great!