We are very happy with the Epic Floors -- the total experience, start to finish. Epic walked us…read morethrough the entire selection/planning process. Janis and owner Tom answered all our questions, kept us apprised of product delivery and installation dates. Every home has its own idiosyncrasies, imperfections that force installers to improvise solutions few homeowners can come up with on their own. Epic's installers killed it. Owner Tom stopped by 3x to see how things were going, to answer questions and see if we or his team needed anything. Everything went super smoothly. We especially appreciate installer Louie's advice. I thought I wanted transition pieces where the wood floor met tile. Louie scowled his disapproval and suggested another idea with better aesthetics: With expert workmanship, he and his partner created a clean line between the two surfaces (no transition piece). Beautiful! My idea: circa 1980. Louie's solution: Timeless, classic, elegant. Louie could have stuck with the plan. He gave us something way better. Before starting this project, I thought: I'd really like to patronize a small local business -- even if that meant paying more. Surprisingly, Epic's price came in lower than the big box. We are thrilled with the results and will return to Epic for our next floor project.

Epic Floors to the rescue!! Our condominium complex was in desperate need of replacing a specific…read moretype outdoor carpeting for one of our catwalks. We brought our search to Janis who in turn did her magic in sourcing out what we needed. The estimated time from when Eric came out to measure and carpet installed was spot on. Andy and Randy did a fantastic job with the installation. We look forward to working with them again in the near future.

Outstanding service! These are the nicest people you will EVER work with!…read more If you're looking for new flooring THIS IS THE PLACE. We got quotes from a few other local places and Hometown had the best price with amazing selection of product. We had our entire second floor carpeted and it turned out AMAZING (see photos) It's a family business so you're working on a personal level. Any question we had- was answered promptly and with kindness. You're not going to find nicer people to work with than at Hometown Flooring!

I contacted several flooring companies on yelp to give me some estimates on carpeting or hardwood…read moreflooring. Hometown Flooring Designs was one of three businesses that I decided to get quotes. Gary came out to give me the estimate and measured everything with an actual measuring tape. I originally spoke to his wife, Jennifer, who was so personable and friendly. She usually is at the store and I have to say the store is clean, organized, and was decorated for the holidays and it always smells amazing! Jennifer has quite the bubbly personality and is extremely helpful. In the afternoon I chose Hometown Flooring for several reasons one because Jennifer was patient and asked me so many questions and also let me take samples home to get a good idea of what I needed to have done. Especially after I had painting done. I believe in supporting small business, and I really liked the personalized attention that I received from both Jennifer and Gary. After receiving other estimates, I truly believe that I was getting a better value and a better quality of carpet than the other carpet companies that provided estimates. When I decided to move forward with Hometown Flooring, Jennifer was great and keeping me in the loop on when the carpeting would be delivered and when delivery dates would be of a call. Also, Gary called me before my installation just to answer any questions. Gary arrived promptly at 7 am the day of the carpet installation. He had two other men with him that were helping with the install. First of all, I like the carpet and the design of the carpet. I felt that I was making great decisions with the personal attention and patience with my many questions! On top of that the installation was unbelievable! I work from home, and I never heard anything from them while they were doing the job. They were so quiet, professional and respectful of my home. They were extremely clean when they took out the old carpeting and when they installed the new carpet. They did an amazing job and I couldn't be happier with my carpet and with Hometown Flooring! Highly recommend.

5/16/2019-Got the estimate from who I believe was the owner. To help him with his schedule and what…read morenot we went away on Friday and Saturday giving him full access to the house. Long story short, we get a call that he can't finish the job because of a death and funeral he needed to attend. All that got done was a sanding job but no finish. During the conversation he began to threaten us when we told him to just walk away and we would not be paying the balance. We could not afford another 1 or 2 nights in a hotel )vapors) and giving the threats he first made to my son and then to me I wanted nothing more to do we this company. He thretend a contractors lien if we didn't pay him for "not" finishing the job. This guy was scum. Period. If this is a new owner then fine, but if its the same owner stay away. Anyone who threatens to sue you when they were at fault and refuses to compromise with you is not someone you should do business with.

I bought a house and upon getting inside, we realized the red oak hardwood floors were covered with…read moresome kind of top finish that was mixed with dog hair. There were some dingy areas from sun exposure and areas with darkening from water. I called them on a Monday morning, Sam came over that same morning and gave me a quote, and they started on Tuesday. The floors and stairs looked fabulous after their work! I was worried (ok, paranoid) about dust since I'm quite allergic. As a hobby woodworker with a lot of dust capture equipment, Arlington Hardwood must use some serious filters and vacuums because I didn't think it was possible to leave that little dust behind. There was just a tiny bit on flat surfaces that had the consistency of flour. The floors are now gorgeous and I'm so glad we had them done before moving anything into the house. I only wish he did Zelle for payment. One thing I really like is that the owner actually does the work, so you know it will be done well, and you're getting his experience.

Shane was extremely helpful in helping us decide our carpet for our basement. He listened and…read morehelped us with something in our budget. Ivan and his team were very professional and did our install very efficiently and in a timely manner. Highly recommend the entire Carpets Plus team for all your flooring needs.

They are the absolute best- I highly recommend! I've been gradually updating my house, so I've…read moreworked with them on a few projects, and it's been nothing but top notch service and results. My basement flooded and they were quick to order and flexible on installing. Friendly, knowledgeable, and professional from start to finish.

I've had Bartek at my home twice now, and he's proven to be an outstanding professional when it…read morecomes to installing, patching, and finishing hardwood flooring. He is knowledgeable, meticulous, and takes a clear pride in doing the job right the first time. Bartek is also highly responsive, patient, and easy to work with. His pricing is more than fair--in fact, I even overpaid for a last-minute patch job because the quality of his work far exceeded expectations. I've already recommended him to others, all of whom came back with the same feedback: "Bartek is GREAT to work with!" I'll absolutely continue to refer him in the future.

He did an excellent job. He installed hardwood in a building I converted into a living space. He…read moreworked hard and quickly. He was easy to schedule. Really a good guy. I will be working with him in the future and recommend him to friends.

I highly recommend this flooring company for all your flooring needs…read more They were recommend by State Farm. The flooring in a condo was damaged and needed replacing. John, owner/manager sent me samples and within a week the installer Bill removed the old vinyl floors and put in the new floors in less than three days. The new floors are beautiful, Bill even installed it in the closets. Very happy with the service and final product.

Great experience! New floors in kitchen and living room. Affordable and the installers were super…read morefast and clean. Can't wait to get the bedrooms done!

Find another contractor - its too large of an investment - too many negative reviews!!!!…read moreI am first time reviewer for any product or service. Potential clients need to be aware of working with this company We had a horrible experience with Exquisite. 1. Poor communication - they didnt respect our time. told us multiple times they would be at our house in one hour and then would call 3 hours later saying they couldn't make the appointment. then we would have to follow-up to reschedule. 2. Subs - several of their subs were unprofessional and disparaged the owners while on the job site. 3. Quality - miscut stone and then tried to convince us that it was ok and told us about other imperfections in our house....or to "Cover up the mistake with a plant" lol. When we asked for the stone to be replaced at their cost, they said it was too late and that they would provide a discount instead. They do not value quality or service. 4. While we were negotiating a final price (based on contractor error) they filed a lien on our property.... before the work was even complete. Horrible ethics. After payment in full, still didnt complete the work. and we do not want them to come back in our home after this experience. I highly recommend finding a reputable contractor to work with on your renovation.

Hired them to demo my bathroom. It involved a tub and vanity removal with complete tile removal;…read more$2350. Guys showed up with only a hammer and craw bar. Six hour into the removal I asked; What are you guys doing and how long is this going to take? (note it would take them 4 days at this rate) I called the company about it and received no answer, called the Forman got no answer and I could not communicate with the workers because of a language issue. With that said I gave them my power tool to do the job they removed the tile in 6 hours yet left the cement board attached. Asked the company about the cement board and if they can tile over. They said NO. Then I asked for quotes on the tile. Flash forward 12 Days, got the quote and it was extremely high so I decided to not do it. AT that point I asked them since the demo included cement board and I rented the guys my tools so What is the new price? Considering that the company breached the contract I offered them a fair price to compensate the work completed, he replied with NO you pay me $2350 or I will sue you. Going as far to tell me it cost them 1000$ of garbage. During the whole process the quote was shady (done over text) , work was shady and incomplete and most important communication was AWFUL!!!!! I would completely avoid them unless you prepare yourself to get taken advantage, have awful communication and have mid to lower level work done.

I just moved into a condo this past week and needed to get the old carpet ripped out and replaced…read morewith wood look flooring. I reached out to a bunch of places on Yelp, but Peter from IDC Flooring was the first to respond and come by for an estimate the same day!! He was super helpful and we talked through what I wanted, I asked a lot of questions, and he walked me through the whole process step by step. He even gave me different brand and style options that are high quality. Everything moved fast like the paperwork was all electronic and easy and clear. Peter and his team started work within a few days. They were very detailed and easy to reach if I had any questions. The new flooring looks amazing and completely changed the condo. I'm so happy with how everything turned out. Highly recommend IDC Flooring!!! 5/5

We hired IDC from the fabulous reviews from other customers. They exceeded all of our expectations…read more We redid a few rooms of flooring (including one bathroom), changed out a lot of the trim, and upgraded the stairs from carpet to hardwood. Peter is probably one of the most professional contractors I've ever hired. He confirmed the start of the project the day before, showed up on time every day of our 3-4 day project, finished at a decent hour (so we could have our evenings to ourselves), and kept me informed about the progress of the project every step of the way. Everything was contracted and professionally handled in terms of invoicing. He made suggestions for how to improve the appearance of our home in certain places and gave us up-front pricing about every additional change we could add on if we wanted (we took all of his suggestions and so glad we did!). He paid such great attention to detail, fixing so many errors throughout the house that previously were there...things I didn't even know needed fixing! So many of our doors were not sealed correctly and the flooring was all a mess, they fixed it all for us. This was a big project for us - we saved for a whole year for this project - I am so happy we chose to work with IDC. I feel like he actually cared about us, something that is rare to find in people these days! Will definitely call them again for any future projects and will be referring to friends. Thanks Peter, we are truly so grateful for your talents!!!