I am thrilled from start to finish aboit my Empire experience. They came out within just days of my…read moreinquiring and I immediately fell in love with Sheranta, who measured my rooms and took the time to explain everything to me. I am so moved by her openness and relatedness. Empire matched another price quote I had and beat it in the quality department. And the installers were efficient and respectful. my experience was: personal delightful efficient

They didn't have enough carpet according to the installer the room wasn't measured correctly. I…read morenever got any paper work. In paper or in my emails. The install shows ever seam. Work took three day. They want to reschedule the completion for the 4th day. Decided to come after 7p.m. since my husband got angry. 3 weeks later they called to see if i wanted to buy warranty policy. After i was told i already had a warranty originally. There customer service agent on the phone is awful. Sarcastic and disrespectful. I will never use them again.​

Joe, Dalton, Wyatt and Tom did such an amazing job! I they had four types of flooring to remove…read morebefore they could begin laying down the Vinyl Planks! It looks incredible! Even the baseboards! Everything and they left if so nice and tidy when they were finished. I cannot recommend them enough! I love my new flooring!

I'm very happy with the work they did on our master bedroom and bath. Our floors look beautiful and…read morethe work was done quickly and efficiently. They're also very friendly and easy to work with. We will use them for our future flooring plans.

On very short notice Danny came to our place to fix a line in our carpet where the thread had…read moreseparated from the pile. The line was probably 2 ft long but I saw him pull quite a large piece of the carpet away from the wall to get to it. He worked meticulously, methodically and efficiently to pull up the carpet, remove the carpet tape, carefully trim the piece of offending carpet, lay down carpet tape, heat the tape to make it adhesive then, with extreme care, close the gap so that I couldn't tell it was ever there. It was a true demonstration of patience, craftsmanship and skill in what he does. We are very please with Danny's work and highly recommend him if you need carpet repair.

On time service. Right price. Saved me thousands of dollars. Now I can have my beautiful carpeting…read moreback to life. TY Danny. Great job. Deedee.

The Carpet Store and Rafael helped me so much. We had a flood of sorts and they came in and took…read moreout the offending carpet. I went because of some of the reviews and seriously wasn't disappointed for the price and the timeliness. I don't have time for much and if I had known it would be this easy, I would have done it sooner. The store on Hillsoborogh was big and maybe not so friendly to walk into. No matter- go and find someone.

4 stars??? I have never made a purchase like this before…read more I visited The Carpet Store because I was buying carpet for a Townhouse I had under contract. I wanted the carpet installed immediately after I closed . I went to The Carpet Store to pick out and purchase carpet. I went early on a Saturday morning. This place is a warehouse not really a "store". Several people were available to help fairly quickly. One to take the plans I brought in and attempt to measure, the other to help us select carpet. I did not know what I was getting myself into because I had no idea there were so many options and the entire process was confusing. From which brand, which material, which padding and the most difficult decision, which color... I was not prepared but I knew I was making a decision that day. Two hours later, I knew a bit more about carpet and padding and stain resistance, etc. We put down a $1000 deposit so they would make an appointment to measure which was scheduled the next week, once they measured, the carpet was ordered and took about a week and half to come in. Long story short, we did not close on the Townhouse and were refunded $750 of the $1000 deposit that was for approximately $3000 worth of carpet. We have about 6 months to use the $250 credit. I am giving 4 stars because this was a difficult process and I have nothing to compare to. The Carpet Store did a pretty good job helping us through it he process. I think!

Great experience working with them. Reached out to them online and Tony immediately came out to…read moregive a quote. Made some great recommendations that was extremely helpful, and a price that was fair. Hustled to schedule the delivery and installation, and did a great job. Would certainly recommend them.

The topic of carpet regarding our guest bedroom has been a sore subject since 2008 regarding Bob's…read moreCarpet in Brandon, FL. The staff did provide me with samples to bring home to match the carpet that I needed to replace. Next, I had the room measured and paid that fee along with placing the order. Note: They stated that they had the carpet/color in stock. When the time came to have the carpet delivered/installed, they didn't have the correct color (they said, it's out-of-stock). For me, no time to spare...extended family was on the way to visit. No discount was offered. My gut feeling (was/is) that the carpet/color was never in stock...just a quick small sale/profit for them.

A Representative came to take measurements and tried to dissuade me from installing carpet. He left…read moreand I never received pricing or further communication so I found a local small business in St Petersburg (Wholesale Carpet Inc) to complete the job.

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Central Tampa, offering hardwood flooring, luxury vinyl plank, carpet, tile, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

6/29 came in prepared to purchase stone for my wall. $3000 worth of material btw. I should have…read moreknown better when I parked and the sales guy was sitting in his car smoking. I kindly Asked To be shown material and if he could supply me a price. Sales person John says they had all prices but what I was requesting. He seemed very unorganized and wasn't sure where things where. I said that's a shame I wanted to make my purchase today. And I would if he was prepared. He then Became rude and said that it's not his fault. And then said to stop "busting his balls" he then became vulgar and told me to F*** off! I have never been treated so rudely by a sales person. I would steer clear of this store and this horrible excuse for a human being.

We got hooked up with World of Floors when going through Costco to get our floors done. We wanted…read moreto get the old and ugly tile and carpet ripped out of about half of our house and replaced with something new and modern. Mike at World of Floors recommended a Shaw laminate product to us after we told him we wanted water resistant floors. We were assured that this Shaw laminate would fit the bill. The tear-out started in November 2013 and our floors were not complete until July 2014. There were may reasons as to why this took so long: - Not enough laminate ordered at first - Shaw laminate turned out to be an absolutely terrible product that chipped easily and swelled at the slightest taste of moisture (we had to take Costco up on their 100% satisfaction guarantee and get the laminate removed and replaced with Shaw Resilient vinyl planks) - Baseboards damaged during tear-out and not re-installed properly In summary dealing with World of Floors was pretty terrible. However, with enough prodding by Costco we were able to finally get a rather nice end result. Our new floors look great and the baseboards destroyed during the tear-out are back to normal.

Worst experience I've ever had. Installers did not level the floor properly, which voids the…read morewarranty of the flooring. They never finished installing planks behind my range either and refused to come out and do it. The manager, Brian is condescending and impossible to deal with. Sorry, I ever trusted that store.

My wife and I stopped here one day because we were interested in replacing a rug in our loft with…read moretile flooring. We wanted to match the tile from our bedroom to the loft, but it was discontinued. Then, we wanted to incorporate a bit of the leftover tile to the loft. After a lot of back and forth, it did not happen. That said, it was hard to nail down a price. After a bit of back and forth with Kevin, the manager, it finally got done. We would ask questions and either get ignored it talked down to. He was quite condescending and rude throughout the process. Finally got tired of the back and forth and fired them. We got a full refund after they had laid the plywood subfloor. Guess they didn't want to deal with us either. In any event, that was laid wrong, so it had to be done over anyway. Never again would I deal with this company.

Patricia is very nice and friendly. She's polite and very passionate about her business. She made…read moretime to come to my home several times to give me all the info and show me samples. I really appreciate her approach and that fact that her complaint can also provide remodeling at the same time is wonderful

Nabil is excellent, he did the job quick and great. We used him for a complete remodel of our…read morekitchen and floors

Absolutely deserves the highest recommendation for honesty, value, dependability, craftsmanship,…read moreresponsiveness, excellent communication, and a job very well done. Exceeds expectations at every turn. Nabil, owner of Way Floors is a trustworthy, honest gentlemen who is very knowledgeable in his craft, hires the best craftsmen, uses only the best materials, and is dedicated to delivering a product with 100% customer satisfaction! No wonder he enjoys and deserves an A+ rating. You won't be taking a chance if you hire Nabil. You'll get exactly what you want for a better price than all the others.