Well my car got repoed again...different driver this time but same company, let me clean my car out…read moreagain. I do feel bad that they deal with these Karen's who talk bad on a yelp page cause they don't know how to drive lol yeah that's you Karen, can't post your own profile pic cause it doesn't fit?

From the owner: Twisted Towing and Recovery is a towing services provider dedicated to offering reliable and…read moreefficient roadside assistance and vehicle recovery solutions.

First use. Towing recommended by another shop. Why go elsewhere then? Great fair priced tow…read more Got all work done and very polite, patient, tried to trouble shoot over the phone to avoid paying for something simple. When you go there and you see all the cars and businesses and local establishments using them. You know. This is the place!!! All types and years of cars from classic to everyday cars to trucks and luxury cars(probably of course out of warranty). They can help!

I called about my car being illegally towed by woodview Apartments. They said they don't have it…read morebut yet know Vin of car. And I got hanged up upon They were more concerned about the money. My bet is that still have it to charge storage fees. It has sentimental value the 2009 Ford fusion 4S it was graduate gift from myself for getting my degree from appstate. I am extremely disappointed by their behavior. Care more about money than following ethical standards. And do the right thing.

My daughter has a temperamental VW Beetle. Ziegler's is quick with a tow, diagnosis, and is…read moreusually able to find cheaper parts. Great shop!

Jamie at Zeigler's Towing saved the day! My family was traveling from Cleveland, OH to Louisville,…read moreKY and we had car trouble just south of Cincinnati near Florence, KY. It was around 11PM on a Thursday night and after several unsuccessful calls to nearby 24/7 tow services, I came across Zeigler's listing and Jamie answered. Jamie was the only 24/7 tow services that was available as advertised. He was on location in about 30 minutes and quickly diagnosed our problem... he was able to tow the car and offered to take on the repairs next day. Meanwhile, we were able to rent a car from the nearby Cincinnati airport and continued our trip to Louisville that night. Jamie was very flexible on pickup and had our car ready to go on a trip back through Cincinnati on Sunday of that weekend. Professional, friendly, flexible, and fair pricing. If you're need of tow services or car repairs, I would highly recommend Jamie at Zeigler's.

My car suddenly broke down late at night 04/12 in Edgewood on my way back home with my toddler. The…read moreoperator was able to find me a tow truck after spending her time locating one that was able to safely transport my daughter in her car seat. Unfortunately due to the time, I just purchased an Uber to take us home, but was told to call the next day for towing help. When I called the next day on 04/13, Kip was able to meet me where my car had broke down within 30 minutes of my call, and was able to tow the POS lemon back to Zimmer dealership in Florence. I was able to pay via a text link which made it simple and easy, the price was affordable as well. Thank you Kip and Smith Towing!

I called for a tow and 30 minutes later CJ showed up. CJ is a total professional. He was…read moreextremely knowledgeable and skillful. He worked fast but also took the time to prevent further damage. The entire experience from talking on the phone with dispatch to the recovery and payment was easy and very painless. I wish every business was as Professional as Smith's Towing. I will be using Smith's again. 5 Star's.

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!

They were quite optional to the price. Very helpful even though they'll take your car but you can…read moreget it right back with a lower price.

If it was possible to give negative stars i would. After calling and arranging transport for my…read moremotorcycles from the dealership, I waited nearly 4 hours and my bike had not shown up. When I called the exact same number I called before, I was told that they did NOT receive any call from me and my bike was never picked up. The man on the phone tried to tell me that I was calling the wrong number. And assured me that he was correct because they " try to stay clear of motorcycles". That was not what it said on the website! Now I am having to figure out arrangements tomorrow. I may have to miss work to get this done. I WOULD NEVER RECOMMEND THIS COMPANY. THE LACK OF PROFESSIONALISM IS DISTURBING! ​

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Met with the Gentleman that runs the Dawson Avenue facility when I went to clean out my wrecked…read morecar. He made an otherwise not so good day a little bit better. What a great upbeat guy Thanks for the cheery words and laughs

After my husband had called another tow company and waited over an hour ( and then they said it…read morewould be another hour), he called Jacobs! They were quick, friendly and cheaper than the other guy!

From the owner: Need a tow truck in Cincinnati fast? At Jacobs Towing & Recovery we offer the most reputable and…read moreprofessional towing and recovery in the Cincinnati tri-state area. Professionally owned and operated, we strive to make your visit personable and worry free. Fast & Reliable Towing and roadside assistance in Cleveland, Ohio and surrounding areas. Count on the experts at Jacobs Towing & Recovery to provide the highest standards of towing in the industry . At Jacobs Towing & Recovery we specialize in providing prompt and professional service for all your automotive needs. Each member of our team is here to serve you and provide you the peace of mind only Jacobs Towing & Recovery can deliver! Choose Jacobs Towing & Recovery for all of your Towing needs and take advantage of our unbeatable prices and excellent customer service.

Took my car in on April 7 they replaced the starter, brakes and calipers super nice lady I spoke to…read morewhen I called.They were pretty prompt getting my car fixed however, since I brought it home, it's been dripping something underneath the car. So I called today and the guy talked to me like I was an idiot, which I didn't appreciate and wanted to know if I had had my air-conditioning running. I'm not a moron I know that it drips, but in a completely different spot from what I'm dripping on my driveway where I've had to put kitty litter down to soak up whatever it is and FYI condensation evaporates AND won't leave a spot!! Needless to say, I will never go back there.

I brought my car here for an issue with the front end. They completely missed the torn boot on the…read morerack and pinion and charged me $800 for other "necessary" and "safety issue" repairs. I had to take my car to a mechanic three days later for the rack and pinion problem that they missed inches from the front axel they repaired. If a non-mechanic like me can spot the rack and pinion boot leaking steering fluid, then a real mechanic being paid $100 to diagnose a car should be able to as well.

1 star is generous for this "business" It's already a nightmare having your car break down on the…read moreside of the road miles from home with all of your kids in the car. was hoping cheap towing could be the answer because times are hard in this world and unexpected expenses are never fun. Well jokes on us cause the extra money should have been spent on the towing because now, who knows how much will actually be spent to fix the car now. not only was the car returned ransacked on the inside but the hood latch was broken as well which was not like that when the car was left but add on top of it all that this "business" went missing with the car for HOURS!!! cops had to be called and police reports filed!! only to finally have these "business owner" Gary call screaming to stop sending the cops! Sorry but you STOLE a car!!! never will I recommend this FRAUD! save yourself the trouble and go with the better more expensive options I know I will be in the future!

Absolute worst experience I've ever had with a so called "business". I am a single mother of five…read morechildren and had all five in my car on the way to a baseball tournament 30 miles away from home. Gary was referred to me as he provides cheap towing. That is accurate. I jumped on the opportunity to get my car towed 30 mils away for only $150. You certainly get what you pay for as that small towing fee will cost me more in the long run due to him further damaging my vehicle. He was very inconsistent with responses and failed to EVER provide updates or an ETA on when my vehicle would be returned to my home address as promised. Five and a half hours after the tow was confirmed he owner/Gary become unresponsive leaving me completely in the dark. A police report was filed and once Gary realized police entered his property he called me screaming asking me to "call off the guard dogs" and "stop sending people to his house". What do you expect when the customers car goes MIA for a 12 hour period? He brought my vehicle back only to find out the inside had been ransacked and the lever to pop the hood has been broken. I will update again once the hood is able to opened as to what was taken under neath. Needless to say, spend the extra couple hundred dollars and save yourself the trouble of dealing with this extremely unprofessional "business" owner. I would also like to add I only added one star because yelp required that. If I could go negative I absolutely would.