Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

Excellent service by Martin D. He arrived promptly as scheduled, to inspect and assess the problem…read more He explained why our new recirculation pump, installed by another company, was not functioning properly (it was installed backward). Martin corrected the orientation and relocated the pump, as he had suggested, to make access to the timer on the pump to be convenient for us, rather than leave it on top of the water heater tank. He also corrected the drain pan PVC routing. His price estimate was very reasonable, and he completed the job in about 2 or 3 hours. We recommend THE Water Heater Company highly.

On time. Quality work. Trustworthy. Explained my problems for me to understand what needs to be…read moredone. Highly recommended!

Oscar is the man! My bathroom sink was clogged and I accidentally got a plastic snake drainer stuck…read morein my sink when trying to unclog it myself and was in a frantic searching for plumbers on yelp. I started calling around and decided to go with Mr. Plumber based off of the reviews and my conversation with Oscar and explaining to him my sink issue. Oscar arrived within an hour and unclogged my sink and removed the plastic snake drainer within 20 minutes. He made sure any mess from unclogging he took care of and was thorough with keeping my bathroom, spic and span. I appreciate his quick and efficient service and happy to say Oscar is my new go to for any plumbing issues. Highly recommend!

Excellent service!…read more After getting multiple quotes I chose Ortega, they gave me the fairest price. More importantly they were above and beyond respectful and professional in my home. Very detailed in explaining what they would do in moving my Washer and Dryer hookups. They were on time, put down walkway protectors everywhere and very friendly. Great staff. Will definitely be calling them again on my next project!

We had a leak in our HVAC system and reached out for some help. Everything about them from their…read morepromptness to their courteous communication to their arrival time and diagnosis of the issue was really top rate. I would certainly use them again.

I was able to get same day service and the job was done correctly and quickly. David did a great…read moregetting rid of a clogged tub drain. .

I needed a toilet installed quickly on the 3rd floor of my townhouse. David got back to me promptly…read moreand scheduled the appointment the next day. Erick the technician came and installed it. The service was amazing and he was super friendly. I would highly recommend them!

Contacted a few companies to replace my water heater. Sam called and quoted me over the phone with…read morea great price (compared to other companies). Sam came out the next day and was prompt and very nice. Finished the job in a few hours and payment process was smooth. Would definitely recommend for any water heater issues.

Had to replace my water heater after it gave out and I'm so glad I went with this company. I got…read morequotes from several vendors, and they offered the best value by far, no upselling, just honest pricing and quality work. From the very first call, their customer service was outstanding; they were responsive, professional, and genuinely helpful. They clearly know their stuff and I felt confident I was in good hands. Sam handled the installation and he was an absolute magician. Incredibly knowledgeable, efficient, and courteous throughout the process. Everything was done right the first time, with zero hassle. It's rare to find a team that combines technical skill with great service, but they nailed it. Highly recommend - these folks are top-tier.

Third time using WHW. Twice for residential and once for business. All 3 experiences were great…read more Don't hesitate to contact Chris and his crew when you're in need of a water heater. Thank you again, Kirk

Had an amazing experience...with an awkward replacement in back of closet, in loaded apt, worsened…read moreby, unloading all for access. Danny and Christopher, were the sweetest, and went above and beyond...Truly the kindest. Also nice interactions with Maria and Sabrina What a nice, business. Owner must be terrific, too.

Maria , the lady who answers their calls has a very bad attitude and is very unprofessional. Theit…read moretechnicians all are very under qualified. I don't recommend this compan to anyone. Very bad energy.

They're amazing and always there when you need them. I recommend them to all my friends and family.read more

Contacted Richard as I was in need of service on my water heater. He was timely in his response,…read moreand professional over the phone. He came same day and provided honest feedback. His price was reasonably fair as other companies were charging much more for the replacement. He completed the job the same day within a couple of hours. I highly recommend Richard.

Few months back, I had to replace my old dishwasher. A friend referred me to Mr. Richard F. for…read morethe job. He replaced the dishwasher and I was satisfied with the job professionally done. So, I had to keep his name and contact number for future help. This time, my gas water heater gave up yesterday. I contacted Mr. Richard F. and scheduled the replacement today. Again, the job was professionally done by Mr Richard F. and very satisfied with it. I read reviews but I seldom write reviews. I just want to share that somehow you may consider my experiences with this company... with Mr Richard F.

Got a shower valve replaced and a expansion tank for my water heater put in…read moreI liked my interactions with Esteban. He answered all my questions and explained the whole scope of work. I was happy with the price too Day of, him and Mike came over on time and got to work. After completion they made sure to check both areas to make sure things were good I liked the experience i had, if future work comes down the line, I will definitely consider A1 again to get an estimate. Thank you Esteban and Mike!

I strongly recommend thinking twice before hiring this company. I rarely leave negative reviews,…read morebut after giving this company multiple chances to make things right, I feel others should know about my experience. I hired them to repair a leaking hot-water valve stem in my shower. George was professional during the initial inspection, but after that, everything went downhill. I had a confirmed appointment that was a complete no-call/no-show. I left voicemails that were never returned. Instead of explaining what happened, they scheduled another appointment without asking if I was available. After I complained, the supervisor, Ray, apologized and personally assured me George would come the next day. Then two different plumbers showed up hours earlier than the scheduled appointment while I was leaving for physical therapy. Later that afternoon, George called to explain his work van had been broken into and the replacement part had been stolen. While I understand emergencies happen, he assured me the part would be reordered and that someone would contact me. No one ever did. A week later I called Ray myself. He said he would look into it and call me back. He never did. I then sent him a detailed text explaining everything and requesting an update. That was ignored too. Meanwhile, my shower continues to leak every day, wasting water and increasing my water bill. The biggest issue isn't the delay--it's the complete lack of communication and accountability. Multiple missed callbacks, a no-call/no-show, appointments changed without my approval, and repeated broken promises are simply unacceptable. I gave this company every opportunity to resolve this privately before writing this review. Unfortunately, I cannot recommend a company that treats customers this way.

Copper straight pipe pinhole leak Mr. Memo came 6:30pm on-time cut drywall located leak and…read morerepaired by 7:30pm, very EFFICIENT and very professional . Hv contacted Sal's plumbing 3-4x and always satisfied.....water heater n pressure valve next Thanks Memo

Thomas and Alex came quick and we're able to clean out a drainage clog from a 3rd story kitchen…read more It was a tough job.