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    Water Heater Doctor

    5.0 (267 reviews)
    Open 7:00 am - 10:00 pm

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    Response time

    40 minutes

    Response rate

    100%

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    Recommended Reviews - Water Heater Doctor

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    New Branford White 50 gallon water heater
    Gregory G.

    I did a cold search for water heater repairs on Yelp. And these guys were the first ones to reach out to me. After doing some more research I decided to use these guys based on their other reviews. But also because Zach actually called me and as we discussed my water heater issue, his knowledge and expertise made me feel like I made the right choice. I scheduled my appointment between 9:30-10:30. Sam arrived exactly at 9:30, located my water heater and went right to work. He was prompt, professional and efficient. The entire process took probably about an hour and a half or so. Sam explained every step of the process as he was draining/disconnecting my old water heater and reinstalling the new one. During that time, I got to speak with Sam on a personal level, which made me feel even more comfortable getting to know Sam as a person, husband, father, brother, etc. We also had some things in common. The price for the entire process was extremely reasonable compared to some of the other quotes I received from other companies. I've already started telling my friends and co-workers about Water Heater Doctor. These guys do excellent work. They're reasonably priced and they will personally call you if you have any questions. I am completely satisfied with their service and will not hesitate to recommend them to anyone I come across. They have a quick response time and will answer any questions or concerns you have. Give these guys a try and you won't be disappointed. Thank you Zach and Sam!

    After

    We ran out of hot water on a Sunday, which immediately sent my household into panic mode, nobody wants ice-cold showers. I reached out to Water Heater Doctor and connected with Zach, who was extremely responsive. I was able to text him photos of my old water heater and setup right away, which made it easy for him to diagnose the issue and recommend the right solution. By the very next afternoon, Sam came out for the installation. He even texted me when he was about 25 minutes away, which I really appreciated. When he arrived, he was friendly, professional, and clearly knew his stuff. Sam did a clean, efficient install and took the time to consider my options. I appreciated his honesty, his patience, and even his good sense of humor, it made what could've been a stressful situation much smoother. I've attached before and after photos so you can see the difference. The old unit was clearly failing and leaking, and the new Bradford White water heater looks clean, modern, and professionally installed with new copper lines and an expansion tank. We now have reliable hot water again, and everything is working perfectly. I would absolutely recommend Water Heater Doctor if you want fast, honest, and high quality work.

    Tankless water heater

    I recently had a Rinnai RX199iN tankless water heater installed in my two-story home by Water Heater Doctor, and I could not be more satisfied with the experience. The technician, Nick, arrived on time and was extremely knowledgeable and professional throughout the installation. He clearly takes pride in his work and made sure everything was operating properly before he left. He took the time to walk me through the system and ensured I was comfortable with how it functions. The quote was fair and transparent, and the company provided a 2-year workmanship warranty on labor, which gave me confidence that they truly stand behind their work. The invoice was detailed, easy to understand, and there were no hidden costs or surprises. If you are looking for a reliable, professional company to install a tankless water heater, look no further than Water Heater Doctor. I highly recommend them.

    Our old, sad looking unit that was exposed and not up to code.
    Suki T.

    Zach is the man! We recently purchased a rental property and unfortunately our inspector didn't tell us the dire condition our water heater was in. It was on its last leg, wasn't enclosed, and wasn't up to code. When the gas company came out to turn the gas back on after termite remediation, they said they couldn't leave it on due to a faulty grommet. We reached out to Zach, and he gave us a few options. First, he said we should try the Rheem warranty. We didn't end up going that route, but did try using our Home Warranty. The company that came out said they could replace the part that needed replacing, but they would charge us $1,100 to bring the unit up to code. However, that didn't even include an enclosure or a new vent -- which ours needed. Plus, it didn't make sense for us to spend THAT much money and not even get a new unit, since our water heater was so old. Zach had already quoted us for a new unit, enclosure, expansion tank, and new venting but was trying to save us some money -- so we explored a couple of other options. Eventually, we realized its better for us to replace the water heater and we already had Water Heater Doctor at the top of our list. Just for the sake of comparisons, we decided to get a few quotes. All of the other quotes were higher and/or involved less work. The other big companies we reached out to said they couldn't give us a quote without sending a tech in person. Beware of this tactic, though! This happened to us at our primary home where a company comes out, tries to upsell you, and then brings down the price and pressures you into getting the work done right then & there because it's "convenient." Zach was able to give us a quote via text after we sent him a few pictures, so keep that in mind if a company ever tells you otherwise. We felt most comfortable replacing the water heater and bringing it 100% up to code for our tenants, so it was a no-brainer for us to call Zach and get something scheduled. One of his techs, Sam, came out and worked tirelessly on a hot day. He installed a brand new Bradford White 40 gallon tank with all the bells & whistles -- expansion tank, new enclosure, and new vent line! We couldn't be more happy with the job Water Heater Doctor did, and I can almost guarantee that no other licensed company can beat their price for the work! Most importantly, though, Zach was trustworthy and honest. He never pushed us for a sale and was mainly trying to be a resource for us and help us out as much as possible throughout the entire process. Even when I had questions after other companies looked at our unit, he was more than happy to answer our questions and help us find the best solution. As far as I'm concerned Water Heater Doctor has earned our business for life!

    New water heater
    Greg G.

    Reached out Sunday night after finding my water pan full of water. Ugh bad water heater. The water heater Dr's replied back the same night unfortunately I wasn't available to respond. This morning Sam reached out and was very professional and gave me a quote for a 50 gallon water. Sam was able to come out after his morning appointment and got us back up with hot running water. Thanks again Sam for the awesome work.

    Water heater replacement. 40 gal
    Michelle S.

    Our 18 year old water heater at our other property was in need of a replacement. I had previously worked with Water Heater Doctor in the past. So I knew of the great work and service they provide. I called them and was able to schedule an appointment to get my water heater replaced the next morning. Sam arrived right on time as promised and was able to complete the install very quickly, in a professional manner. He provided courtesy arrival times and provided post install photos. Sam went above and beyond to get the replacement done in time and made sure to address all my needs, providing great customer service. If you are ever in need of any water heater related issues, Sam and the Water Heater Doctor team are the professionals to choose!

    Sam connect Pressure Relief Valve

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    7 months ago

    Great service - used twice and both times everything went well. I can comfortably recommend these guys.

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    2 years ago

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    9 months ago

    I received a quote the same day my water heater went out and it was replaced the very next day. Easy, efficient and friendly!

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    Ask the Community - Water Heater Doctor

    Hello. Are you licensed and bonded?

    Yes we are. All our installer carry a C-36 contractor license as well.

    Don’t See Your Question? Ask Away!

    Review Highlights - Water Heater Doctor

    Sam was able to come out after his morning appointment and got us back up with hot running water.

    Mentioned in 108 reviews

    Read more highlights

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    On Call Water Heater - Water Heater Company, Pasadena, CA

    On Call Water Heater

    (11 reviews)

    Great service and pricing! So happy that they were able to come out to provide my house with a new…read moreRheem water heater on the same day. Thanks for the excellent service, Natalia!

    My 8 yr old Whirlpool water heater has sediment issue and make loud noises when the water boiled…read moreand also the burner is malfunction, called my home warranty for the issue but American HomeShield is a nightmare, they charged $85 to come out and denied to replace the burner, and told me that they only cover repair/replacement when the water heater is stopped working, I didn't want to deal with my home warranty so I looked up on Yelp to find a plumbing company to come out for estimate of replacing my water heater and I came across OnCall Water Heater, Natalia (the owner) reached out to me and gave me fair quote, her quote is a $100 lower than the Western Rooter company, I decided to choose OnCall Water Heater because Natalia is super nice and helpful, she answered my questions about different types of water heater brand Rheem vs Bradford White, and spent time to explain the cons and pros of each water heater to me, so I can make decision to choose the right one. Since my water heater's burner is not functioning normally, so I need to have my water heater replacement asap, Natalia was able to send out her plumber to my house and install the water heater a next day. Her plumber was good, even there was a minor hiccup with the gas leak after the installation, however, as soon as I called Natalia about my family smells gas near water heater, Natalia sent her plumber right away to fix it and the gas leak issue is resolved. I am satisfied with OnCall Water Heater great service and their fair price. Highly recommended OnCall Water Heater for any homeowners who need new water heater Thanks OnCall Water Heater for great customer service and good price!

    Western Rooter - Western Rooter team of expert Arcadia plumbers standing proudly in front of service truck

    Western Rooter

    (1.7k reviews)

    We saw that our ceiling was starting to cave in from a leak and reached out to several plumbers on…read morea Saturday. Western Rooter was the first to reach out and we scheduled an appointment for today, 6/2/26. They sent Richie, who was polite, prompt, and professional. He identified the damage quickly, 2 leaks, and fixed both in the same day. I asked him to remove some additional debris from the water damage and help me access a water shut off valve in a wall, and he gladly helped with those too. Great customer service, I would definitely recommend them.

    We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

    Water Heater Doctor - waterheaterinstallrepair - Updated June 2026

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