My 15 yr. old heat pump was on it's last leg and I decided to replace it. Ariel Perez promptly…read morecame out to look at my system. He was very knowledgeable and gave me a quote for a new 3 ton heat pump. Miraculously, he had an opening to install it the next day. The crew arrived first thing the next morning and the job was completed by 3pm. The City of Clearwater code inspector approved their work the next week. Overall, I had a great experience with the entire staff from the receptionist, crew and owner. Everyone was patient and polite. I can definitely recommend Comfort Air. As a heads-up, there's an additional 3% charge for credit/debit cards. I wrote a check.

Terrible. I spent a lot of money with them on 2 new AC systems and have issues with both of them…read moreand the owner Ariel Perez won't call me back, answer emails, texts ect to fix them. I had to pay out of pocket to get it fixed, and they were less than 6 months old. Phone message says out of business or number was changed. Very poor service. Unfortunately I referred them to several friends.

We have called Anchor Air for 3 days now. They have come out and found nothing wrong. So today I…read morethought it's hot in here and sure enough it was 82* in my house! We paid $200.00 3 days ago and still nothing has been fixed! I'm so disappointed in this company taking my business somewhere else!

I'm sad to make this review. My experience with Anchor wasn't promising to fix my AC issues. My…read morehome was reaching 90 degrees over 2-3 days. After having to wait another day until a tech was sent to my home, I thought the AC issue was repaired and I'd be resting at night with cool air. No so, within hours there was HOT air coming from the vents. My son was guessing the tech could have crossed some wires in the wrong way. So my husband called the company back and again we wouldn't see anyone until the next day. So I had another day and overnight in the high 80s, near 90 degrees. The new tech said, according to him, the previous guy did make an error with the thermostat. By the time this new guy left, he had cool air coming from the vents. I paid him the $195 service fee. Wellll, not so fast! The cool air only lasted about an hour before the heat was back. I turned off the system and began to seek another company. I came to Yelp and discovered a company I used last year, which I had forgotten the name, and noticed my review. Yahoo! I am thankful because that AC company, who is a small business who has been in business for over 50 years, came to my rescue with a short time on the day I called. I didn't have to wait another day or go through another night trying to sleep in high 80s-90 degrees. The business techs even arrive earlier than the promised timeframe. Within 45 minutes the problem was located and fixed. It did happen to be at the thermostat. Tech pulled out his smartphone to locate the online manual and within a few short minutes the AC was back to providing cool air once again. Their service call and repair only cost me $79!!! AND it kept creating cool air all night long. The set temp was reached before midnight. I slept well and I'm very happy with my new forever AC (see my review) company. Bad news here is Anchor is sinking their ship of poor customer service and high charge! So I'm getting off the titanic and into the rescue boat and riding off with MY new AC partnership for all my AC needs!

Is there a no star review? The service of this company has no value. The first service call was…read moreperformed a week or two ago, but I was consulted about replacing a part that still worked, which I chose not to, although the units parts were still under warranty. He could have replaced them for the service charge but didn't and what do I know about air conditioner parts? Then, shortly, this is in June, the early days of summer. another AC failure on a Saturday night. Calling in a service request was met with a full mail box. I called first thing Monday morning and wasn't able to talk to somebody for 30 minutes for the service call which didn't arrive until late in the afternoon, where it was pronounced the part another part had failed, and that he would get the previously injured part to replace that too. The part he did replace cost $192, for a unit guaranteed for 10 years (still under warranty). By the way, you don't get to see the invoice until you pay it. He returned Tuesday and replaced the previously injured part, charged $160 for the service call, the system blew cold over night and failed the next morning. He came back the next day and replaced the dryer, and charged me $569.00 (not itemized although a dryer was replaced) for almost a couple of hours work, tops. Well comes the following Saturday night, and it failed again. The same tech did all this. He is rude, his pants hang down below his ass, he was speaking to some woman on cell in speaker mode almost the whole time he was working, and to justify the price he said to the effect that I live in a nice house and he lives in a shack; is that like white privilege or something. I don't know. I guess that Bart has retired and is no longer involved with the company or the market allows for bad service and he just does not care. I requested a working AC on the system I purchase 7 years ago whose compressor was already replaced once and I pay a semi annual fee to be maintained. The quality was trash, and there was no value in being inconvenienced, and the astonishing claim from that technician that he as performed a valuable service for the value of the money I paid. I pay for protection, but the providers are incompetent.

We were with several other AC companies...ALL OF WHOM over-sold us on products we didn't need…read more(because they worked on commissions!)...and their products were not even installed properly. This company does NOT have their employees working on a commission basis...and they are extremely honest as well as very knowledgeable. You can even select fro the same person to service you as needed. Do not look anywhere else.

I called to use their services, and the person who answered was UNBELIEVABLE unprofessional. Then…read morethey started cursing me out. My kids got to listen to his horrible language because I had him on speaker phone. All I wanted was to get my AC fixed. DO NOT put money into someone's pocket like this, he has zero respect for you.

What can I say? This company is incredible!!! Jeff came out the day before and tried to service our…read moreold air conditioner on it's last legs and milked it for one night to allow us to be able to get a new system in the next day. Martin and Bogdan were precise, efficient, and extremely professional. I can't recommend this company enough. What could have turned into a disaster with us having to stay at a hotel ended up being saved at the last minute with a brand new system sitting on a hurricane slab. The air started immediately dropping the minute the new system turned on. And they also didn't sell me on what I didn't need they were extremely informative so that I got exactly what I needed. They were dog friendly super respectful and they Treated my house like they're own:)

Excellent! I wasn't…read moreconfident with my previous HVAC company, and I decided to try them out, based on the excellent Yelp reviews. GLAD I DID! John came within the time window given. Was able to diagnose the problem in minutes. Had the parts with them. Completely fixed within an hour, and back to cooling! Very nice guys. Professional. Efficient. Kind. They also offered follow up services and suggestions and guaranteed the work so that if anything related to their work goes wrong, they'll fix it for free. Now that's how you build trust. I'll definitely be using them again.

Our a/c wasn't keeping up. It was blowing but not very cool or strong. Go figure, right as the…read moretemps outside are hitting 90+. They came & figured out our problem and informed us our unit was still under warranty and handled all of that for us. Our a/c is working great now. Keeping the cool better than before. Thank you Ability!

John is honest and dependable. They came highly recommended from a source I highly trust. I've…read morerecommended them to others.

My office uses Serge's, my boss uses Serge's, his neighbors use Serge's, my co-workers use Serge's,…read moreI use Serge's - get the picture? All these finicky Florida people can't be wrong! I will caution you up front - they WILL be more expensive than pretty much anybody else you get a quote from. That being said, whatever you need done, it will be done correctly. And while I'm all about shopping around for the best price, when it comes to my air conditioning unit, I'm just not willing to look for a bargain. I've gone that route, and lived to regret it. The satisfaction of knowing my A/C unit will work properly the entire year and many years in the future is worth paying a little extra for.

David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I was sold a brand-new 2-stage HVAC system two years ago. It took the company NINE MONTHS to get…read morePinellas County to inspect their work. Even then, it took three separate inspections before the system passed because Hot2Cold failed to fill out the paperwork correctly and failed to do the job correctly. Now, it's two years later, and the system is not working. I called for a service call but was told that it would be over $250 because it was a weekend. I was sold a 10-year warranty for parts and labor, but now they tell me I must wait until Monday or pay a $250 fee because it's the weekend. I contacted the sales representative who sold us the system (James Thornsberry), but he had moved to Birmingham, AL. I am still waiting for a representative to contact me about getting the HVAC system serviced. The forecast is in the upper 90s today, and it's too hot in the house. We recently moved my mother-in-law into the house with us to care for her, and this heat could present medical issues with her. I am embarrassed that I was conned by Hot2Cold. Do yourselves a favor and DO NOT DO BUSINESS WITH THEM!

I love this company! They came out for a small fix and since they were here a couple weeks ago for…read moremy yearly cleaning, there was no charge! The guys are always so courteous and neat. I can't say enough about this company!

We have used Forest for six years and always have a great experience with them Knowledgeable and…read moreprompt technicians who explain things and work efficiently.